ANZREG Conference 2024 - Lost in the Stacks: Navigating the Glitchy Road of Patron Record Respect

Lost in the Stacks: Navigating the Glitchy Road of Patron Record Respect
Nicola Carson (Curtin University)
This presentation highlights the personal impact when Alma system processes fail, particularly in respect of ceasing students with books on loan. So, what happened? The ceasing student routine in our patron loader routine glitched when an API call for loan details failed. They had their expiry and
purge dates updated, but their loans weren’t updated, and students were allowed to graduate and disappear with our books! Despite the seemingly flippant nature of the issue, the work involved to rectify the situation is involved and ongoing. Join the presentation to hear how we managed and if
we’ve finished the cleanup work…