Business videos on my LTS Documentation Site lawrence.technology/category/business/ Ubiquiti Project Followup: How Reliable are the 283 UniFi Access Points & 12 Switches we installed? ruclips.net/video/Sv8w_plmYTk/видео.html Client Project Planning: How We Keep 700+ Bowlers WiFi Signals Out Of The Gutter With UniFi ruclips.net/video/d3WIVkOtxc4/видео.html A few other business videos How RUclips Changed The Way We Market Our Services & Why We Stopped Buying Advertising. ruclips.net/video/SniTMa30xsM/видео.html The Marketing I Used To Build My IT & MSP Business ruclips.net/video/HWuDCRMlkhE/видео.html How We Do Tech Sales Commissions Structure Using Gross Margin ruclips.net/video/8OEPTB8l0RM/видео.html How I Apply Systems Process Automation Thinking to Build and Run My Business. ruclips.net/video/P-h3zOpDAAI/видео.html Our process for booking clients from RUclips ruclips.net/video/GvLVMyIO2zo/видео.html Successful Attacks Against MSP / IT Service Are All About Bad Security Posture, Not The Tools ruclips.net/video/0WR3MsQKov0/видео.html How We Generate B2B Sales Leads & Our People Process ruclips.net/video/5lmKXhMqwTE/видео.html How I Generate B2B MSP Sales Leads: Leaving Your Comfort Zone and Meeting In People In Person ruclips.net/video/kzF3oEjagxo/видео.html Two Financial Statements Small Business Owners Should Know: Profit & Loss and Balance Sheet ruclips.net/video/P53lUlMjbUs/видео.html Should You Use Virtual Receptionist or Answer Your Phone? & Our Call Script. ruclips.net/video/J1LUwyrfl5g/видео.html I Hate My Job is Not A Business Plan and Some of the Other Realities of Being an Entrepreneur ruclips.net/video/L1j_5MX-rOQ/видео.html History of How I Started my Tech Business ruclips.net/video/E33fOpZKaZ8/видео.html How We Do Pricing & Bidding For Structured Cabling Work 2020 ruclips.net/video/xdkJRTwzEGw/видео.html
Tom, I really enjoy your videos. I'm not an IT pro, just a hobbist doing networking at my house. I'm considering doing this for income when I retire from my current situation (Facilities Management). You and other RUclipsrs have taught me a lot. Thanks,
Thank you Tom for all of your content. I am extremely impressed with your ability to set aside so much time to give out so much useful content to the masses. I have been running my own IT services company for the last 17 years and have been in the IT and tech field for over 28. Your passion for sharing the knowledge you have and continue to gather will only strengthen our IT and tech starved communities and I applaud all that you do. Thank you.
My husband watches your channel for technical learning, and I watch your channel to learn anything I can on the business side of things! We just took the plunge and formed our own company in 2020. I would love to see more "business talk" content! Some ideas that come to mind: inventory systems, pros/cons of renting inventory to client vs client purchasing gear that you manage, how to find a business mentor... stories about your beginnings, things you wish you would have known sooner. Thank you for all you do!!
As someone who would love to start a tech business, I love the business videos. Please make more because it really helps my confidence going forward. Thank you!
Hi Lawrence, I run a micro MSP in the UK and I just wanted you to know that your content has been a massive help to me and often influenced some of my business decisions. I love it when you share information about the products, services and software you use and explain why you use it as it helps me see the real world value it could add to my business. For example we were looking for a password management tool and saw your Bitwarden Review and as a result switched to it ourselves and are very happy with it. If I was to ask for one thing when reviewing products like this, it would be a bit more detail of How you have it setup. Using Bitwarden as an example I struggled working out how to setup my collections, i.e. do I have a collection per MSP customer etc. Keep up the good work, I just wanted you to know you really are helping people globally!
Tom, I came across your RUclips channel about a year ago, when everything was pretty much shutting down. I have been fortunate in that my kept a job all this time. I had decided that I wasn't going to waste another year and was determined that I was going to learn more about IT. Ironically, I have been in the IT world for almost 30 years but only knew the parts of it that impacted what I did. When I started watching your videos, you talked about Ubiquiti networks. Even though you are not a big fan of the DMP-Pro for businesses, I decided to do an overkill on my home network. I have the DMP-Pro, USW-24-PoE and two UAP-AC-Pro. I put myself into a situation where I have the resources to learn, at my fingertips. From watching RUclips videos such as yours, I have been able to take things from what I have learned, like my Security + cert that I got years and been able to actually see how it applies to give a deeper understanding to why things are the way that they are. For that, I am thankful for the video mentoring sessions. lol. Now for my questions: What made you decide on breaking away from the corporate world to start your own business? During all the years that you have been in business, how many times have you felt that the company was going to fail? How many times have you had to remarket your business to keep up with the current demands? Thank you again for sharing your knowledge, it is greatly appreciated.
full break down of installing invoice ninja from the open source aspect and then making all the connections with everything you use. BTW, appreciate you!! I have learned a ton and want to keep going!!!
Yes please, more videos on your use of SolarWinds (N-Able). Maybe a Full tutorial (updated) on its usage and how you use it to manage your clients. Thanks Tom.
I love videos about clever solutions, like media wiki for internal documentation. I used it for documentation on networks and computer builds I have done for myself, friends and family, even a small business in connection to family. It has saved me heaps of trouble, while helping out in troubleshooting. It's also good for keeping track on my small homelab. I love the podcast btw.
Processes, procedures and standards. The boring side of IT that some of us find more interesting then just tech. That would be some good content to talk about. Future laws that will be affecting the msp industry. What is happening in the cyber insurance industry. Just kicking around some ideas. Good videos as always 👍
Hi Tom. One interesting challenge I had in the past was capacity planning for our DC. Figuring out how many CPUs/RAM/Storage we need for the next couple of years requires some interesting skills. I think this is a great business topic for the channel. Cheers!
Personally, I like the more technical videos. Setting up server racks, particulars about certain hardware/software, and such. The "how to get started in IT" videos are already plentiful on youtube. But it's all great content. Thanks for the great videos.
Hi Tom. Great Video! I think (personally of course) that when a new MSP/Service provider is starting out, there are a plethora of these so-called "Gurus" out there pitching them all of the marketing "10x" tips and tricks if you sign up for their high priced "coaching" program (Won't name names "RR"). Aside from RUclips content creation, I feel as if your audience would love to learn more about your sales/lead gen process outside of YT content creation.
Love your content and channel! Very informative, and you have a solid relatable delivery (i.e. none of the usual youtube crap like "without further ado, let's get right into it" followed by another few minutes of crap which makes me instantly tune out). Would love to see some non-Ubiquiti network hardware videos if possible, and if not, I'd love to see some linux and virtualization guides. Maybe some discussion of network engineering, maybe some discussion of nuts and bolts like cable termination, different classes of cables, and so forth. For business content... maybe document various projects as they happen? Maybe some discussion of best practices for both hardware and cable management.
It’s really fascinating watching how content marketing evolves in small businesses after spending some time in the enterprise/business SaaS world. My suggestion is to carefully watch the content cadence and how your results change based on how often you publish. Idk what you’re using for channel conversion analytics, but making sure you don’t waste time/effort/money publishing to channels that don’t work is an important consideration. Podcasts are super hot as well, they tend to do well at picking up sponsorships. It would be great to get some panel-style discussions on the Homelab Show with other creators as guests
Oooh plus a video suggestion, from a disillusioned sales/BD rep. What’s the best way to network and build connections with financial buyers/stakeholders at the bigger companies (or local businesses) to start generating more opportunities?
Thank you Sir for everything. I’m an IT guy for 15 years now. But now I’m overwhelmed with so many business ideas. But finally I settled on two. Start my IT business or doing e-commerce business. Do you suggest one over the other? Thanks in advance
Scenario video request: Economical storage solution for 4k and future 8k video content production. 500TB growing to 1PB+. Storage plus backup required.
Video about what make IT business loose money, like printer , old softwares, computer magazine confusing people between home IT and business IT. Before and after videos
Curious about how you do procurement and tracking of projects for the company from start to finish. Any software or tools you use internally to keep people on task and track on-going jobs? Do you have a PSA tool you like using to track company operations?
Tom as always thanks for your great videos. Question when it comes to advertising do you use the likes of Yelp or Google business. Or do you have any other methods you recommend. Cheers.
We stopped buying advertising in 2019 and currently RUclips accounts for most of our inbound leads. We still belong to local business groups, chamber of commerce and participation in those still brings us some good clients. As for the others, I greatly dislike Yelp and the issue with advertising MSP services on Google is you are in a big pool with all the other people advertising there and it mostly brought us price shoppers, not long term clients.
Tom very awesome and kind of you to reply sincerely appreciated my dear friend. I’ll keep watching your videos. My PFSense knowledge is through the roof thanks to you.
Business videos on my LTS Documentation Site
lawrence.technology/category/business/
Ubiquiti Project Followup: How Reliable are the 283 UniFi Access Points & 12 Switches we installed?
ruclips.net/video/Sv8w_plmYTk/видео.html
Client Project Planning: How We Keep 700+ Bowlers WiFi Signals Out Of The Gutter With UniFi
ruclips.net/video/d3WIVkOtxc4/видео.html
A few other business videos
How RUclips Changed The Way We Market Our Services & Why We Stopped Buying Advertising. ruclips.net/video/SniTMa30xsM/видео.html
The Marketing I Used To Build My IT & MSP Business ruclips.net/video/HWuDCRMlkhE/видео.html
How We Do Tech Sales Commissions Structure Using Gross Margin ruclips.net/video/8OEPTB8l0RM/видео.html
How I Apply Systems Process Automation Thinking to Build and Run My Business. ruclips.net/video/P-h3zOpDAAI/видео.html
Our process for booking clients from RUclips ruclips.net/video/GvLVMyIO2zo/видео.html
Successful Attacks Against MSP / IT Service Are All About Bad Security Posture, Not The Tools ruclips.net/video/0WR3MsQKov0/видео.html
How We Generate B2B Sales Leads & Our People Process ruclips.net/video/5lmKXhMqwTE/видео.html
How I Generate B2B MSP Sales Leads: Leaving Your Comfort Zone and Meeting In People In Person ruclips.net/video/kzF3oEjagxo/видео.html
Two Financial Statements Small Business Owners Should Know: Profit & Loss and Balance Sheet ruclips.net/video/P53lUlMjbUs/видео.html
Should You Use Virtual Receptionist or Answer Your Phone? & Our Call Script. ruclips.net/video/J1LUwyrfl5g/видео.html
I Hate My Job is Not A Business Plan and Some of the Other Realities of Being an Entrepreneur ruclips.net/video/L1j_5MX-rOQ/видео.html
History of How I Started my Tech Business ruclips.net/video/E33fOpZKaZ8/видео.html
How We Do Pricing & Bidding For Structured Cabling Work 2020 ruclips.net/video/xdkJRTwzEGw/видео.html
Tom, I really enjoy your videos. I'm not an IT pro, just a hobbist doing networking at my house. I'm considering doing this for income when I retire from my current situation (Facilities Management). You and other RUclipsrs have taught me a lot. Thanks,
Thank you Tom for all of your content. I am extremely impressed with your ability to set aside so much time to give out so much useful content to the masses. I have been running my own IT services company for the last 17 years and have been in the IT and tech field for over 28. Your passion for sharing the knowledge you have and continue to gather will only strengthen our IT and tech starved communities and I applaud all that you do. Thank you.
My husband watches your channel for technical learning, and I watch your channel to learn anything I can on the business side of things! We just took the plunge and formed our own company in 2020. I would love to see more "business talk" content! Some ideas that come to mind: inventory systems, pros/cons of renting inventory to client vs client purchasing gear that you manage, how to find a business mentor... stories about your beginnings, things you wish you would have known sooner. Thank you for all you do!!
As someone who would love to start a tech business, I love the business videos. Please make more because it really helps my confidence going forward. Thank you!
Never had a favorite channel until today. I'm looking into starting a small it services business and this some real down to earth advice.
Welcome aboard!
Hi Lawrence, I run a micro MSP in the UK and I just wanted you to know that your content has been a massive help to me and often influenced some of my business decisions.
I love it when you share information about the products, services and software you use and explain why you use it as it helps me see the real world value it could add to my business. For example we were looking for a password management tool and saw your Bitwarden Review and as a result switched to it ourselves and are very happy with it.
If I was to ask for one thing when reviewing products like this, it would be a bit more detail of How you have it setup. Using Bitwarden as an example I struggled working out how to setup my collections, i.e. do I have a collection per MSP customer etc.
Keep up the good work, I just wanted you to know you really are helping people globally!
Thanks and I may do some follow up videos on that topic.
Tom, I came across your RUclips channel about a year ago, when everything was pretty much shutting down. I have been fortunate in that my kept a job all this time. I had decided that I wasn't going to waste another year and was determined that I was going to learn more about IT. Ironically, I have been in the IT world for almost 30 years but only knew the parts of it that impacted what I did. When I started watching your videos, you talked about Ubiquiti networks. Even though you are not a big fan of the DMP-Pro for businesses, I decided to do an overkill on my home network. I have the DMP-Pro, USW-24-PoE and two UAP-AC-Pro. I put myself into a situation where I have the resources to learn, at my fingertips.
From watching RUclips videos such as yours, I have been able to take things from what I have learned, like my Security + cert that I got years and been able to actually see how it applies to give a deeper understanding to why things are the way that they are. For that, I am thankful for the video mentoring sessions. lol.
Now for my questions:
What made you decide on breaking away from the corporate world to start your own business?
During all the years that you have been in business, how many times have you felt that the company was going to fail?
How many times have you had to remarket your business to keep up with the current demands?
Thank you again for sharing your knowledge, it is greatly appreciated.
full break down of installing invoice ninja from the open source aspect and then making all the connections with everything you use. BTW, appreciate you!! I have learned a ton and want to keep going!!!
the video about the bowling company was both fun and interesting, it really showed how capable the hardware and software are
Yes please, more videos on your use of SolarWinds (N-Able). Maybe a Full tutorial (updated) on its usage and how you use it to manage your clients. Thanks Tom.
As someone trying to take the pc tech side hustle full time, thanks for this type of content.
I love videos about clever solutions, like media wiki for internal documentation. I used it for documentation on networks and computer builds I have done for myself, friends and family, even a small business in connection to family. It has saved me heaps of trouble, while helping out in troubleshooting. It's also good for keeping track on my small homelab. I love the podcast btw.
Processes, procedures and standards. The boring side of IT that some of us find more interesting then just tech. That would be some good content to talk about. Future laws that will be affecting the msp industry. What is happening in the cyber insurance industry. Just kicking around some ideas. Good videos as always 👍
It’d be interesting to hear your thoughts on if you started out fresh today, how would you do it - get clients, build a team etc
Do more of such videos always interesting to get some insights. And I really enjoy the homelab show with jay! ❤️
Thanks for making these videos! It's incredibly encouraging and helpful! Now I'm hungry too.
I would love to see a InvoiceNinja V5 self host install video on Debian 10
Hi Tom. One interesting challenge I had in the past was capacity planning for our DC. Figuring out how many CPUs/RAM/Storage we need for the next couple of years requires some interesting skills.
I think this is a great business topic for the channel.
Cheers!
Personally, I like the more technical videos. Setting up server racks, particulars about certain hardware/software, and such. The "how to get started in IT" videos are already plentiful on youtube. But it's all great content. Thanks for the great videos.
Hi Tom. Great Video! I think (personally of course) that when a new MSP/Service provider is starting out, there are a plethora of these so-called "Gurus" out there pitching them all of the marketing "10x" tips and tricks if you sign up for their high priced "coaching" program (Won't name names "RR"). Aside from RUclips content creation, I feel as if your audience would love to learn more about your sales/lead gen process outside of YT content creation.
Relationship building ruclips.net/video/iVwhwdR9CoA/видео.html
Love your content and channel! Very informative, and you have a solid relatable delivery (i.e. none of the usual youtube crap like "without further ado, let's get right into it" followed by another few minutes of crap which makes me instantly tune out). Would love to see some non-Ubiquiti network hardware videos if possible, and if not, I'd love to see some linux and virtualization guides. Maybe some discussion of network engineering, maybe some discussion of nuts and bolts like cable termination, different classes of cables, and so forth. For business content... maybe document various projects as they happen? Maybe some discussion of best practices for both hardware and cable management.
It’s really fascinating watching how content marketing evolves in small businesses after spending some time in the enterprise/business SaaS world. My suggestion is to carefully watch the content cadence and how your results change based on how often you publish. Idk what you’re using for channel conversion analytics, but making sure you don’t waste time/effort/money publishing to channels that don’t work is an important consideration. Podcasts are super hot as well, they tend to do well at picking up sponsorships. It would be great to get some panel-style discussions on the Homelab Show with other creators as guests
Oooh plus a video suggestion, from a disillusioned sales/BD rep. What’s the best way to network and build connections with financial buyers/stakeholders at the bigger companies (or local businesses) to start generating more opportunities?
Thank you Sir for everything. I’m an IT guy for 15 years now. But now I’m overwhelmed with so many business ideas. But finally I settled on two. Start my IT business or doing e-commerce business. Do you suggest one over the other?
Thanks in advance
@pete's stuff is great!
would love to hear how you setup contracts with clients and how to hire and grow an IT co
I second this idea and potential line of videos. Hiring and managing employees would be good or the sources used to get better at this topic
9:14 if you clicked for the thumbnail 😀
Scenario video request: Economical storage solution for 4k and future 8k video content production. 500TB growing to 1PB+. Storage plus backup required.
Video about what make IT business loose money, like printer , old softwares, computer magazine confusing people between home IT and business IT. Before and after videos
Curious about how you do procurement and tracking of projects for the company from start to finish. Any software or tools you use internally to keep people on task and track on-going jobs? Do you have a PSA tool you like using to track company operations?
"That's nice. I'm hungry."
I would like to hear the early days of LTS story.
As for ideas, how about abstraction of target audience and how do get in front of them.
I have a how I got started video here ruclips.net/video/E33fOpZKaZ8/видео.html but I am unclear on the second part of your ask.
great video and honest
Did you post the link for the Bowling Alley Wifi solution video?
It's in the pinned comment at the top.
Engagement Challenge Accepted.
Tom as always thanks for your great videos. Question when it comes to advertising do you use the likes of Yelp or Google business. Or do you have any other methods you recommend. Cheers.
We stopped buying advertising in 2019 and currently RUclips accounts for most of our inbound leads. We still belong to local business groups, chamber of commerce and participation in those still brings us some good clients. As for the others, I greatly dislike Yelp and the issue with advertising MSP services on Google is you are in a big pool with all the other people advertising there and it mostly brought us price shoppers, not long term clients.
Tom very awesome and kind of you to reply sincerely appreciated my dear friend. I’ll keep watching your videos. My PFSense knowledge is through the roof thanks to you.
Don't mind appearing on the show, give anyput I can to anyone starting out in this industry from UK standpoint
LOL every teenager - wanna come see what am doing, "Am hungry" i just want food dad come on! haha
Now I'm hungry too.
make a windows update server maybee with pfsense, or a proxy for all data
A ++
Lol, running vs ruining fail.