Service Design Mapping Masterclass x 383 Project

Watch this recording of our highly anticipated Service Design Mapping Masterclass where you'll learn how to lead a Service Design Mapping exercise. This will help you simplify the complexities of building a customer experience, streamline your operations, and grow your market share.
Our event host:
Karl Randay
Experience Director at 383
Karl is an experienced design leader and specialist in human centred design, with a passion for creating impactful digital experiences.
With a diverse background spanning Fintech to Hospitality, Karl has a strong track record in building and leading design teams, driving product innovation and optimising user experiences.
He has worked with a range of clients from VW and LVMH to The Royal Mint and continues to deliver digital strategies that champion the chaos of human behaviour.
Are you?
A senior digital, tech, or product leader and you are currently being targeted to:
-Optimise customer touch points across channels...
-Resolve silos and handoffs between different departments and subsidiaries...
-Enhance customer experience and eliminate discontinuities...
Why watch the recording
You will...
-Learn the core foundations of what our Service Design Mapping framework is...
-Hear from industry experts around how Service Design Mapping has benefited their business...
So you can
-Sell more...
-Get customers to engage moreIncrease your Customer Lifetime Value...
-Automate or streamline your processes...