how to handle customer complain | step by step guide

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  • Опубликовано: 2 дек 2024

Комментарии • 59

  • @ziyaulhaque-ls4vm
    @ziyaulhaque-ls4vm 4 месяца назад

    Very strong knowledge u giving us i am working 12 yrs in qsr chain as store incharge

  • @AjitKumar-r5j8y
    @AjitKumar-r5j8y 2 месяца назад

    Very good

  • @ibcmjmithleshjha-badabusin6616
    @ibcmjmithleshjha-badabusin6616 11 месяцев назад

    Very Good Learning from this video.
    Very Good Clarity

  • @DineshKumar-hu8jy
    @DineshKumar-hu8jy 2 месяца назад

    Thanks sir you give good information about guest complaint handling

  • @pawansinghrana2407
    @pawansinghrana2407 11 месяцев назад

    Thank you sir.for sharing important point

  • @irshadalamvlogs2047
    @irshadalamvlogs2047 5 месяцев назад

    Bht acha laga sir....thank you so much

  • @RajeshRajora-je9cg
    @RajeshRajora-je9cg 11 месяцев назад

    Nice video

  • @PremKumar-ho9ud
    @PremKumar-ho9ud 11 месяцев назад

    Very useful information

  • @tanmoysarkar9224
    @tanmoysarkar9224 11 месяцев назад

    Best video for us

  • @Race-17
    @Race-17 7 месяцев назад

    Wow amazing very good sir

  • @AkhileshYadav-em6zv
    @AkhileshYadav-em6zv 10 месяцев назад

    Very good sir

  • @kantasingh4535
    @kantasingh4535 11 месяцев назад

    Thank you.sir. for knowledge sharing.

  • @krishnabhadauria6651
    @krishnabhadauria6651 11 месяцев назад

    Helpful video Sir

  • @rajuchauhan-qi7jg
    @rajuchauhan-qi7jg 11 месяцев назад

    I am biggest fan your all video

  • @sameermaurya6567
    @sameermaurya6567 9 месяцев назад

    Sir agla video mae chahunga ki fnb ki hierarchy ke bare me btaye jisse concept clear ho jaye

  • @afsarkaushalmars6129
    @afsarkaushalmars6129 4 месяца назад +1

    Sir not customer
    We call guest in hospitality industry

  • @leosteven6951
    @leosteven6951 3 месяца назад

    Jha sir .can you please make a vedio on basis of assistant restaurant manager . Your videos are very educational .

  • @manishsingh6178
    @manishsingh6178 6 месяцев назад

    Sir, Big Fan Just wanted to know what's your best way to find out food cost with NC. And also I want to know how we become masters in Controlling

    • @Sanjayjha575
      @Sanjayjha575  5 месяцев назад

      When you started monitoring each expenses and keep record of it on daily, weekly and monthly basis. Over a period of time you will become expert

  • @jawadahemad7060
    @jawadahemad7060 11 месяцев назад

    Tnx a lot for something got, but in unhygienic matter related to Food/ Service/ Ambience ho can handle, bcz in this types of issues they warn for food posining/ go to Health Department 😢

    • @Sanjayjha575
      @Sanjayjha575  11 месяцев назад

      Sir will try to make video on food poisoning.

  • @AjitKumar-r5j8y
    @AjitKumar-r5j8y 2 месяца назад

    Please make video that how relationship with owner and GM and that they espect . As a RM

  • @VeeraFamilyRestaurent
    @VeeraFamilyRestaurent 11 месяцев назад

    Sir Kargar ko sallery kis date ko de advance de ya nhi...because bina bataye bhag jata h...staff management pr video banaye

  • @daulatgusain2597
    @daulatgusain2597 5 месяцев назад

    Aapki vedio dekh kar ..sabhi customer bhadak rahe ab..disscount ke liye😊

  • @radheyshyam3259
    @radheyshyam3259 3 месяца назад

    What is basic things in the restaurant.

  • @tanveermalik7160
    @tanveermalik7160 11 месяцев назад

    Sr pls make video on computer knowledge for maneger

  • @RayeesAhmed-nw6kx
    @RayeesAhmed-nw6kx 5 месяцев назад

    SIR, PLS MENTION HOW TO HANDLE RAW MATERIAL (CHICKEN) INFLATIONS?

  • @RaviKumar-su4yu
    @RaviKumar-su4yu 9 месяцев назад +1

    ak customer hi to jo nokri se niklvata h

  • @shaiksalauddin6045
    @shaiksalauddin6045 9 месяцев назад

    Hi sir if customer is saying after eating your food my stomach ache he is agry on manager then what is the situation for thz matter should what manger reply

    • @Sanjayjha575
      @Sanjayjha575  9 месяцев назад

      Sir yese time main aapko knowledge kaam aata hai, Food safety ka deep knowledge hona chahiye. Jab bhi food poisoning hota hai ya food born illness hota hai kabhi bhi turat nhi hota hai, bacteria or viruses takes time to grouw, from 6hrs. To 72 hrs. Takes time to grow it depends on type of viruses or bacteria

    • @Sanjayjha575
      @Sanjayjha575  9 месяцев назад

      Yese main kabhi bhi scared nhi hona chahiye balki customer ki pehle relex feel karaiye or unse sawal kijiye. Cross questioning kijiye. Customer bolega doctor ka certificate hai tumhare khane ki vajah se hua tha food poisoning. Yese time pe keep yourself kaam and ask questions like aapko mera food consume karne ke kitne der baad aapko acheing hona start hua sir, usse pehle aapne kya khaya tha, raat ko kya khaya tha, kal dopahar main kya khaya tha taki ye pata chal sake kya pata khi or kuch yesa khaya ho jo ab react kar raha ho. Yese sawal karne se ho sakta hai customer bhadakega usko batayie ki ye aapka hak hai janna kyonki wo aape blane kar raha hai. Or customer ko bataiye ki kabhi food poisoning instant nhi hota hai its take time & temperature to grow bacteria or viruses. Customer ko ye bhi bataiye ki yahi khana aapne us din 80 logo ko khilaya tha abhi tak ek bhi complain nhi aaya hai kahi se. How is it possible you become ill that' why asking what did you eat last time and where.

    • @Sanjayjha575
      @Sanjayjha575  9 месяцев назад

      Koi bhi doctor ye nhi bol sakta ki kiske khana consume karne se food poisoning hua hai ha ye bata sakta hai food poisoning hua hai

    • @Sanjayjha575
      @Sanjayjha575  9 месяцев назад

      Or jab aap itne sare sawal karoge customer se or unko food poisoning ke bare main batayenge, unko ye bhi batayenge ki kal aapne yahi khana 80 customers ko or khilaya tha samajh aa jayega problem kuch or hai. Dekhiye ye topic thoda hai it would not be possible to elaborate entire things in msg will tty to make video on this thank you.

    • @ziyaulhaque-ls4vm
      @ziyaulhaque-ls4vm 4 месяца назад

      Make video on food safety sirji