(7/7) Salesforce Admin Exam: Workflow/Process Automation

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  • Опубликовано: 22 ноя 2024

Комментарии • 96

  • @salesforcenow
    @salesforcenow  Год назад +1

    View all videos for this series: ruclips.net/p/PL172fFLnzQLD13rt5oSVsVjWH-u4T9ANF
    BEST Practice Tests: focusonforce.com/admin-study-guide/?ref=201284
    Focus on Force Admin Study Guide: focusonforce.com/administrator-certification-study-guide/?ref=201284

  • @adebayoadelabu6268
    @adebayoadelabu6268 16 дней назад

    1 year after passing my exam and I still find your videos useful. Quickly helps you bring back the residual knowledge for the tools you really don't use everyday. I now use your videos for quick refreshing. Well done

    • @salesforcenow
      @salesforcenow  15 дней назад +1

      It's all about building on what you know! I find myself referencing old projects nearly every day to remind myself of how something was built or functioned.

  • @bowlzyk
    @bowlzyk Год назад +29

    Just passed this exam today, couldn't have done it without your vids!! So helpful and concise overviews of the topic. Would love to see an App Builder equivalent of this series! :)

    • @salesforcenow
      @salesforcenow  Год назад +5

      Congrats! I'm working on that series next

    • @arlita894
      @arlita894 Год назад +2

      Well done !!! how they refer to this section as I read that Salesforce will retire workflow and process builder

    • @arlita894
      @arlita894 9 месяцев назад

      @@UR_COMMENT-k9h yes they do, not sure why but I was able to pass my exam :)

  • @pinkeygupta6819
    @pinkeygupta6819 8 месяцев назад +2

    Today, I passed my my exam , Thank You so much for all videos and making simpler to understanding all the concepts :)

  • @brouno1989
    @brouno1989 25 дней назад

    Today I cleared my SF admin cert. Your videos were really helpful! Thanks Man! 👍

  • @JosephRobertson-t3i
    @JosephRobertson-t3i 29 дней назад

    I have had the worse year of my life. I have been studying salesforce and hope to pass the exam next week. You have really helped me with learning the information. This could change me and my sons life if I pass and get a job doing salesforce.🙏🙏

    • @salesforcenow
      @salesforcenow  29 дней назад

      Sorry to hear that. I hope the videos are helpful in your journey! Feel free to reach out with additional questions.

  • @mthulisincube7392
    @mthulisincube7392 Год назад +8

    I passed my my exam , which was made possible by going through your videos and understanding all the concepts thank you so much

  • @adannaonwuekwe529
    @adannaonwuekwe529 Месяц назад

    Thank you for your wonderful videos, it helped me to pass my admin exam. Thank you and I appreciate

  • @meganreece9309
    @meganreece9309 11 месяцев назад +4

    I just wanted to come back and say THANK YOU!!!!!! This is seriously incredible content, and I just passed my exam thanks to your helpful videos. Of course, I did all the pre-work in Trailhead, but these videos tied everything together clearly and succinctly. A couple questions came up on the exam that I KNOW I only got right because I had just watched your videos!!

    • @salesforcenow
      @salesforcenow  11 месяцев назад

      Thank you for coming back and letting me know! And well done! It can be a tricky exam so congrats for doing your prep work and getting through it

  • @devibala1000
    @devibala1000 2 месяца назад +1

    Just passed my Admin exam! These videos were so helpful in bringing everything together and clear understanding of all the concepts :)
    Thank you so much!!

  • @kenmak779
    @kenmak779 9 месяцев назад +1

    went through all 7 videos of this series. Thank you so much for the clear short explanations. you are amazing at explaining the concepts so clearly. thank you

    • @salesforcenow
      @salesforcenow  9 месяцев назад +1

      Thank you for the feedback! I hope they have been helpful to you on your journey!

  • @divyaa3585
    @divyaa3585 10 месяцев назад +1

    Today I cleared my admin certification. This video series was very helpful. Thank you. 😊

  • @jayadevpulaparty1341
    @jayadevpulaparty1341 9 месяцев назад

    This 7-video series is simply fantastic in terms of topics for the Admin exam coverage. THANK YOU.

    • @salesforcenow
      @salesforcenow  9 месяцев назад

      Thank you for your feedback! I hope it's helped clarify anything that may have been tough to understand prior.

  • @NaomyQuinones
    @NaomyQuinones 7 месяцев назад +1

    Just passed my exam!! The best reviewer!

  • @scott2013
    @scott2013 10 месяцев назад

    Took my test today and passed! So many of the topics you discussed were on the test. I definitely couldn't have done it without you. Thanks so much!!

  • @josephdonnally6297
    @josephdonnally6297 5 месяцев назад +1

    excellent videos with perfect time duration, key concepts and content. thank you so much!

  • @Pamlg
    @Pamlg 11 месяцев назад +6

    🎯 Key Takeaways for quick navigation:
    00:00 🛠️ *Introduction to Salesforce Admin Exam: Workflow and Process Automation*
    - Overview of the Salesforce Admin Exam section on workflow and process automation.
    01:06 🧩 *Major Automation Tools in Salesforce*
    - Discussion of four major automation tools: Workflow Rules, Process Builders, Flows, and Approval Processes.
    - Workflow Rules: The oldest, limited automation tool with four actions (Field Update, Task, Email Alert, Outbound Message).
    - Process Builders: More complex, multiple actions, and logic capabilities.
    - Flows: The most complex solution, integrates with other tools, and replaces Workflow Rules and Process Builders.
    03:10 📜 *Order of Operations in Salesforce*
    - Explanation of the order of operations in Salesforce (VAAWPE): Validation Rules, Assignment Rules, Auto-Response Rules, Workflow Rules, Process Builders, and Escalation Rules.
    - Emphasis on Validation Rules happening before other automation tools.
    04:33 🛠️ *Workflow Rules in Salesforce*
    - Detailed explanation of Workflow Rules, their limitations, and the four actions they can perform (Field Update, Task, Email Alert, Outbound Message).
    - Walkthrough of creating a Workflow Rule in a Developer Org.
    08:10 🧩 *Process Builders in Salesforce*
    - Introduction to Process Builders, their ability to handle multiple steps and more complex logic.
    - Comparison of Process Builders to Workflow Rules.
    - Mention of actions Process Builders can perform, excluding Outbound Messages.
    - Explanation of scheduled actions in Process Builders.
    12:39 🌊 *Flows in Salesforce*
    - Overview of Flows as the future of Salesforce automation, replacing Workflow Rules and Process Builders.
    - Explanation of different Flow types: Screen Flow, Schedule Triggered Flow, Auto-Launched Flow, Record Triggered Flow, Platform Event, Record-Triggered Orchestration.
    - Emphasis on understanding Flow interviews and the six ways to trigger flows.
    16:48 🔀 *Elements, Layouts, and Resources in Flows*
    - Explanation of Flow elements, including decisions and their role in directing flow execution.
    - Mention of two Flow layouts: Auto Layout and Free Form Layout.
    - Introduction to Flow resources, such as variables and constants, for data handling.
    20:54 🐛 *Debugging and Rollback in Flows*
    - Brief mention of debugging Flow for troubleshooting and testing.
    - Rollback process not covered in detail, but understanding its importance in preventing data inconsistencies.
    21:34 🛠️ *Debugging and Rollback Mode in Salesforce Automation*
    - Debugging allows you to preview the actions of a flow or process without making actual changes.
    - Rollback mode ensures that any changes made during debugging do not affect actual Salesforce records.
    23:10 📊 *Understanding Workflow, Process Builder, Flows, and Approval Processes*
    - Workflow rules, Process Builder, and Flows are key automation tools in Salesforce.
    - Know when to use each automation tool and what can trigger them.
    24:20 📝 *Creating Approval Processes in Salesforce*
    - Approval processes are used for record approvals, often triggered by certain criteria.
    - Understand how to set up criteria, assign approvers, and define approval actions.
    28:00 🚀 *Actions in Approval Processes*
    - Approval processes can have actions for initial submission, approval, rejection, and recall.
    - Actions include email alerts, field updates, tasks, and outbound messages.
    31:09 🧩 *Miscellaneous Automation Concepts*
    - Big Deal Alerts in Salesforce are used to notify users when opportunities reach a specific threshold.
    - Familiarize yourself with Process Automation Settings and understand their configurations.
    36:04 🖥️ *User-Guided Screen Flows in Salesforce*
    - Screen Flows in Salesforce provide a user-guided experience for data input and interaction.
    - These flows are often used for guided data entry or customer interactions.
    39:03 📈 *Use Cases and Actions of Approval Processes*
    - Approval processes are used for record approvals, such as updating fields or closing opportunities.
    - Understand the multiple steps, First Response, and unanimous approval settings in approval processes.
    Made with HARPA AI

  • @BenCunningham2
    @BenCunningham2 Год назад +2

    I think your guides are awesome. If I had watched these when I started working with Salesforce, I would have unblocked so many things 😊

    • @salesforcenow
      @salesforcenow  Год назад +1

      It can be a confusing place! What did you struggle most with early on?

    • @BenCunningham2
      @BenCunningham2 Год назад

      After working for almost a year in Salesforce in a consultant company comprised of admins. I realized I never really did a basic salescloud setup and touched all the nitty gritty bits. I find it a bit annoying to know all the features reguarding the classic version of SF and how to understand it or that I have to know about it.
      I've also realized that I already have my own way to make some functionalities and now I have to learn how to do them the normal way, so that's a pain. :)@@salesforcenow

    • @BenCunningham2
      @BenCunningham2 5 месяцев назад

      @@salesforcenow I spent 2 weeks studying the Focus on Force question bank and another 10 days on the theory that they had there and then I passed. And I watched your videos one more time on the day of the exam.

  • @grolannd
    @grolannd Год назад +1

    man just paid for outdated sth in udemy. here you are for free. thank you

  • @erintustin2784
    @erintustin2784 11 месяцев назад

    I passed the exam on Friday. Your videos were super helpful so thank you!

  • @kanwalpervaz
    @kanwalpervaz 7 месяцев назад +1

    Thank you so much! This will be super helpful for my new role in Operations and to earn the certification!

    • @salesforcenow
      @salesforcenow  7 месяцев назад

      Great! Let me know how I can help with resources or any questions you might have.

  • @vaishnaviayyar8199
    @vaishnaviayyar8199 Месяц назад

    What a great concise video!

  • @waynecommodore79
    @waynecommodore79 2 месяца назад

    Thank you for being so clear and your instructions.

  • @meganreece9309
    @meganreece9309 11 месяцев назад +1

    I just took a Salesforce Cert Day webinar, and they had a slide that showed Escalation Rules happen BEFORE Processes - so it would be a VAAWEP acronym

    • @salesforcenow
      @salesforcenow  11 месяцев назад +2

      Great call out! I've seen different answers here due to the different ways processes run before-save and after-save (developer.salesforce.com/docs/atlas.en-us.apexcode.meta/apexcode/apex_triggers_order_of_execution.htm), but I'll update my resources to follow the Cert Day info. Thanks!

  • @forevermommymedia
    @forevermommymedia Год назад +1

    Thank you!!! 😀I have a second go at the test on Thursday

  • @haydengodusi
    @haydengodusi Год назад

    You helped me pass my test. Thank you

  • @JLawxx3
    @JLawxx3 6 месяцев назад

    Thanks for all the videos. Excellent job!

  • @texasbroker
    @texasbroker Год назад +1

    Awesome. Testing in two days

  • @khushbubhagat6583
    @khushbubhagat6583 5 месяцев назад

    Hi, I saw your whole series which is very helpful thanks for that. I only have confusion to memorise when and where to use Formula, number and Roll-up summary filed?

    • @khushbubhagat6583
      @khushbubhagat6583 5 месяцев назад

      I've an exam on Friday which is just one day after but still, I am so confused with these three field

  • @ahmadmansoorbhatti
    @ahmadmansoorbhatti Год назад

    I have been waiting for this video since long. Thank you so very much.

  • @z400racer37
    @z400racer37 Год назад +1

    Hey @Salesforce Now just a heads up: when I run a debug in flow right now, I get a completely different pop-up window in a new tab, and it does not show me the highlighted process flow as it does for you. Just thought I'd bring it to your attention… Is it something that they changed in the last four weeks?
    Also, thanks for this awesome content - super helpful!!

    • @salesforcenow
      @salesforcenow  Год назад +1

      It's very likely. I know they are updating the UX for flows by having a side-by-side window when clicking into flow elements, but I've yet to experience a different window should the debug path.

  • @JaiThabiti
    @JaiThabiti 4 месяца назад

    Hey, how did you add that create a case flow into the account button? thank you!

  • @KofiGreat99
    @KofiGreat99 Год назад

    Thank you for the video. It was helpful

  • @SahithiReddyRamidi
    @SahithiReddyRamidi 2 месяца назад

    Can you please make an extension for flows because , the exam is more focused on flows

    • @salesforcenow
      @salesforcenow  Месяц назад

      True that most automation is focused on flows, but what did you see about flows on the exam?

  • @AhmedBahgat
    @AhmedBahgat Год назад

    Thanks for all your videos, mate. Very informative. May I ask you please, why I do not see the approval process under process automation? Cheers

    • @salesforcenow
      @salesforcenow  Год назад +1

      Glad to hear it! Are you referring to the section in Setup in a Salesforce org?

    • @AhmedBahgat
      @AhmedBahgat Год назад

      @@salesforcenow Yes

  • @raoulwijnberg7621
    @raoulwijnberg7621 8 месяцев назад

    Would you have a practical example of a resource that would be valuable to add to a flow in real life? For the bounce house company for example 😀

    • @salesforcenow
      @salesforcenow  8 месяцев назад +1

      Are you referring to a resource that you can create and use within the flow? Or an example of a flow that the bounce house company might need?

    • @raoulwijnberg7621
      @raoulwijnberg7621 8 месяцев назад

      Thanks for your reply :) I’m referring to a resource that you can create in the flow.

  • @NealChambers-y8d
    @NealChambers-y8d Год назад

    Is there any other input you’d recommend for the exam. I took the pre exams until I got 100% I took the paid exam and got 70% and when I took the actual exam I felt I knew nothing and did terrible. Your videos have been very helpful in the walkthrough process. One question is data export wizard a thing? Or is it only data import wizard where you can also export or was that a different tool?

    • @salesforcenow
      @salesforcenow  Год назад +1

      Build. Build. Build. That's the best suggestion I have for anyone studying for the exam. As you go through the practice tests again, after EACH question, go into a developer org and walk through the question/scenario. Make sure you see in the developer org why the correct answer is correct, and why the incorrect answers are incorrect.
      And the data export wizard is not a thing. Only Data Export.

  • @davidkime8537
    @davidkime8537 Год назад

    I am worried about taking the Admin exam and having outdated info regarding automation tools such as workflow and process builder. They are being fazed out, do they still have questions in relation to which process should be chosen over another.

    • @salesforcenow
      @salesforcenow  Год назад

      They are being phased out overall, but orgs will still need to maintain existing workflow rules and process builders for the time being. There are still a few questions on their capabilities (aka what actions they can take).

    • @davidkime8537
      @davidkime8537 Год назад +1

      @@salesforcenow Thank you. You should create a video on how to phase out workflows and process builders, that is a topic in high demand. There are so many custom situations so of course you can't solve every scenario, but if you can explain the basics of inputing workflow and process builder into flow that would help both yourself with views as well as most admins looking for extra input over the next few months.

  • @XinyiTang-v7i
    @XinyiTang-v7i Год назад

    an explanation i got from focusonforce is that "a flow can send an outbound message to an external system declaratively". Isnt this in conflict with the table at 40:27? Can flow send outbound message or not now i'm confused ..

    • @salesforcenow
      @salesforcenow  Год назад +1

      You are correct that you can send an outbound message with flow. Apologies for the outdated graphic.

    • @XinyiTang-v7i
      @XinyiTang-v7i 11 месяцев назад +1

      thanks! @@salesforcenow This series and the graphic (even though outdated lol) is really really helpful. Passed the exam yesterday!

    • @salesforcenow
      @salesforcenow  11 месяцев назад

      Congrats and well deserved!

  • @arlita894
    @arlita894 Год назад

    How do I know which automation to pick to answer questions correctly?

    • @salesforcenow
      @salesforcenow  Год назад +1

      By understanding what can trigger an automation to run, what actions they can take, and what limitations they each have.

    • @arlita894
      @arlita894 Год назад

      @@salesforcenow thank you

  • @tobiodufuwa9295
    @tobiodufuwa9295 Год назад

    can you edit flows after its been created.

    • @salesforcenow
      @salesforcenow  Год назад

      Yes, doing so will often create a new version of the sake flow. This helps you experiment with flows and iterate on existing flows.

  • @forevermommymedia
    @forevermommymedia Год назад

    Is there a reason that with all of those things that Process Builder could do... why did Salesforce not include sending outbound messages?

    • @salesforcenow
      @salesforcenow  Год назад +2

      Great question, but unfortunately Salesforce nor I have a good answer for you there. It's a common complaint and request from users. But now that Flow can do it, it doesn't make sense for Salesforce to develop Process Builders any further. I work in 98% Flows - but you need to be familiar with Workflow Rules and Process Builder for the test.

    • @forevermommymedia
      @forevermommymedia Год назад

      @@salesforcenow No worries- I have just been wondering :-) Thanks so much!!

    • @forevermommymedia
      @forevermommymedia Год назад

      One more question: is a Flow Orchestration also just a flow?

  • @sreekanesh9681
    @sreekanesh9681 Год назад

    hey man, how could can I connect you

    • @salesforcenow
      @salesforcenow  Год назад +2

      Feel free to connect with me on LinkedIn. I have my profile in my channel info.

  • @farisrifqyy
    @farisrifqyy Год назад +1

    17 27