If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at service.global@solaxpower.com, where engineers are available 24/7 to help.
Hello Solax team, thanks for the video. Invertor X1-2.0-S-D(L) In the Menu Export Control/Mode Select/ I see only options Enable/Disable and do not see options Meter/CT. Where could be the problem?
If it's the same as the older Gen2 inverters that I have, without a bidirectional meter you don't see measures of energy (kWh), only power (kW) in the app.....??
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at service.global@solaxpower.com, where engineers are available 24/7 to help.
Hello Solax team, is this the same procedure for X1 Hybrid G4, my installer has only conneted the CT and has left the CHNT meter disabled, thats why i think data is incorrect on Solaxcloud and the T5.8 Battery is not powering house at night. I have called him back to fix.
Hey, that feature sounds really really amazing! but doesnt it mean, that if I have 2kW consumption on phase B while my Solax is connected to Phase A, that it would limit the Power so that Phase A is not exporting eventhough Phase B is importing at the same time? Is there a way that it checks all 3 phases?
Hi, if you connect the single phase inverter to one phase of 3 phase grid, you could achieve the export limit on the phase, if to three phase, you could read the statistics on three phase, but could not communicate to the inverter, thus control is not available
@@SolaxPowerGlobal Is there a way to manipulate the export control over MQTT messages? I have a shelly 3em to measure all 3 phases so I have the necessary data and I could send MQTT messages.
Hello Solax team, thanks for the video. Invertor X1-3.0-S-D(L) In the Menu Export Control/Mode Select/ I see only options Enable/Disable and do not see options Meter/CT. Where could be the problem?
Hello, we take your feedback very seriously. Would you please send an email to our after-sales team via service.eu@solaxpower.com adding your inverter's SN or the register number with pocket wifi, also if possible, attach with the problem's picture or video. Thanks!
Can I hardwire any model of a CT clamp directly to the inverter?
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at service.global@solaxpower.com, where engineers are available 24/7 to help.
Hi solax, this video shows that the CT points to inverter but your user manual says it should point to the grid?
Hi, you could send an inquiry through presale@solaxpower.com
Hello Solax team, thanks for the video. Invertor X1-2.0-S-D(L) In the Menu Export Control/Mode Select/ I see only options Enable/Disable and do not see options Meter/CT. Where could be the problem?
On the Hbrid inverter advanced settings, what does the CT1 direction positive/negative refer to?
If you have the ct clamp wrong way round you can change direction in menu
@@bramcoteelectrical1088 Does this actually work though?
@@steersteer have you tried it buddy? Yes it reverses ct direction
Do you absolutely have to have the CHINT meter, or can you hardwire the CT clamp straight in? As I cant get a supplier for one in the UK
Regards
You can wire the CT clamp directly, as yu can see in the video. It has to be connected to the 1-8 pins.
@@vanjkos yeah got it :) commissioned a few in the last few days using this method. Thank you.
@@JaymzMX Great! 👍
If it's the same as the older Gen2 inverters that I have, without a bidirectional meter you don't see measures of energy (kWh), only power (kW) in the app.....??
Can I hardwire any model of a CT clamp directly to the inverter?
Hello Solax team, thanks for the video, we want another one about three phase inverters, X3 hybrid G2 and X3 pro G2.❤
okay, they are on the way
@@SolaxPowerGlobal have you shared already about 3 phase?
What is the advantage of a meter over just a CT clamp?
If you face any issues, please feel free to contact our after-sales team anytime. Find your country's hotline or email here: www.solaxpower.com/contact/. You can also reach us at service.global@solaxpower.com, where engineers are available 24/7 to help.
Hello Solax team, is this the same procedure for X1 Hybrid G4, my installer has only conneted the CT and has left the CHNT meter disabled, thats why i think data is incorrect on Solaxcloud and the T5.8 Battery is not powering house at night. I have called him back to fix.
how long can the network cable be for meter or CT? my inverter and my fusebox are pretty far apart...
We offer a 10m cable
If you use a CAT5 patch cable you can go as far as 100m withous issues. I ran 35m of cable from inverter to the CT clamp and it works fine.
Hey, that feature sounds really really amazing! but doesnt it mean, that if I have 2kW consumption on phase B while my Solax is connected to Phase A, that it would limit the Power so that Phase A is not exporting eventhough Phase B is importing at the same time?
Is there a way that it checks all 3 phases?
Hi, if you connect the single phase inverter to one phase of 3 phase grid, you could achieve the export limit on the phase, if to three phase, you could read the statistics on three phase, but could not communicate to the inverter, thus control is not available
@@SolaxPowerGlobal Is there a way to manipulate the export control over MQTT messages?
I have a shelly 3em to measure all 3 phases so I have the necessary data and I could send MQTT messages.
hello team, we want another but for X3 10KW pro with sdm630 meter
Fasza
Hello Solax team, thanks for the video. Invertor X1-3.0-S-D(L) In the Menu Export Control/Mode Select/ I see only options Enable/Disable and do not see options Meter/CT. Where could be the problem?
Hello, we take your feedback very seriously. Would you please send an email to our after-sales team via service.eu@solaxpower.com adding your inverter's SN or the register number with pocket wifi, also if possible, attach with the problem's picture or video. Thanks!