Just you know, sister, that your name will be entered into the lexicon as 'Water heater Goddess'. After a week of cold showers for my husband & I, living with a stinky 12 year old boy, following the pilot lighting directions countless times, reading the manual & then my husband finally clicked on your video! I CANNOT thank you enough. One little sticker indicating a reset button that looks nothing like any button I've ever seen...until your genius entered our world! Thanks & thanks & thanks! We could not afford a technician visit, much less a new water heater! Our eternal gratitude! You are a queen, my friend! Namaste!
ITS AMAZING HOW MANY LIVES YOUVE TOUCHED JUST BY POSTING THIS VIDEO AND HOW MUCH MONEY YOU HAVE SAVED US,FROM THE BOTTOM OF MY HEART ON BEHALF OF ALL YOU HAVE HELPED I THANK GOD FOR YOU JENI KING
I worship at your feet! You need anybody whacked let me know. Actually my 85 year old neighbors water heater but I am still impressed. Plumber was going to charge $125.00 just to come look. She can’t afford that. I did it for two chocolate chip cookies and a glass of milk. The smile on her face was priceless. She now thinks I am a genius! Thank you very much!
wow! not one video showed this! No where in the manual pamphlet showed this! And no where in the troubleshooting section has it either! Thanks...Thumbs up
Ohhh sweet lady!!! I woke to a cold shower this morning. What a shock! I prayed all day “Dear God Please. Oh please…” So this evening when I got home I tried the pilot light- no go. I decide to check you tube videos. Your video was the 2nd one I watch. I did what you suggested with the magic reset button. Poof!!! I have a “lit” hot water heater and 30 minutes later, all is good! Thank you for your video & thank you Good Lord let letting me find it! Cold shower are tough in 30 degree temperatures! Thanks again!
You are a lifesaver!!! I have 2 hot water heaters and one crapped out after a few years. I was pulling my hair out trying to figure out what to do to fix it and I was about to replace the entire burner assembly when I came across your video. I did the reset and Bam it worked! Thanks for putting this video out there!
ALL HAIL QUEEN JENI!!!! Dude seriously, you just saved me so much stress! I have followed those instructions a million times over the past 2 hot waterless days and pulling my hair out!!! 😂😂😂🤦🏽♀️ You ROCK for this!! Thank you girl!!
Thanks for the fix. I did what you did and the water heater came back to life. I had already psyched myself up to call a repairman and pay him at least a hundred bucks. Thanks again !
I came home to no hot water. I spent 30min trying to fix to no avail. I looked up pilot not turning on and came across your video, and it worked.. i cant thank you enough.. you are a lifesaver and saved me spending money on calling a technician.. thank you so much
This video was totally awesome and saved us. The commentary was hilarious, short…simple and entertaining at the same time. Keep up with such videos on other do it yourself projects. Saved us a lot of headache, time and money.
THANK YOU... THANK YOU... THANK YOU... Same exact situation... Been watching videos, reading online, etc etc... Was getting ready to attempt to replace the whole burner assembly since its a Saturday and no one can help. Most likely would've resulted in doing more damage than good... Came across your video, worked instantly. You ma'am are a national treasure and should at the very least have a parade or holiday named after you... Seriously though thank you for taking the time to post this. It's help like this that saves us "common folk" from being taken advantage of by repairmen & qualified "experts".
I am so grateful you made this video!!! After multiple failed attempts to relight the pilot I found your video. I used a wooden carpenter's pencil to press the little "button" and it didn't depress much. I could barely tell it moved at all but I was hopeful. The pilot lit first try after the reset. 💃🏼💃🏼💃🏼 Thank you so much for sharing this! ❤️😊
Jeni, I love you! I was at my wits end with this thing until I just so happened to run across this video. I had the new control part all boxed up ready to ship back to the manufacturer as defective, saw this video, then put all back together again, pushed the secret button, and Poof - It works! Unbelievable!!
Your a genius. I tried restarting it like 7 times tonight and was going to call the water heater company in the morning. Tried it your way and worked on the first try. Thank you
Spent all day today, Sunday, with no hot water, 5 RUclips videos, and a service call scheduled for tomorrow. I need to cash app the service call money to you. My unit is older, so the reset button is white & I didn’t think it actually moved, but it’s all set. THANK YOU!
What can I say but THANK YOU! I just used some needle nose pliers, wiggled the wire thing around a bit without breaking it and restarted the water heater and it fired right up. The contractor from Lowes was going to charge me over $2280 to install a new water heater. God bless you and your family.
Our family appreciates you taking time out of your day to make this video. Helping out the hopeless in need. Simple push of the reset button on the thermal switch did it for me also, after spending $40 replacing a thermopile. Did learn a lot in the process though. Thank you Jeni!
YOU ARE A LIFESAVER! My husband was ready to go buy a new one, we even had a plumber come see it he said to buy another part. Thank you Thank you! Bless YOU!
OMG!!!! 6:00AM on a Sunday and no hot water!! Tried the instructions to relight to no avail. Went to trusty U-TUBE and watched your short but to the point video. We now have hot water and I will also be cleaning the filter at the bottom of the tank. Thank you so very much!!
Wish I would have seen this before I listened to everyone else and took my entire ignition system apart and cleaned each individual part then made two trips to the store to try and buy parts that no one carried... 30 second fix and I am extremely grateful
You cannot imagine after days of having to run down to my moms to shower how much my 5 teens and I think you are freaking amazing. Thank you so freaking much for sharing this. My 18 year old son who has struggled through our mess of a flooded basement things you are a saint. Rofl. So appreciated!
Thank you for posting this video Ms. King! This worked. The button is white on mine, and has no spring. To reset is to pull it out and then push back in. You are also correct that the knob must be put to off before pilot. Saved the family several bathless days! :)
You my friend, have saved my bacon! Getting ready to head out on a trip for a week and jumped in the shower to a cold surprise. RUclips search and your video came up first! Thank you so much for this amazingly quick fix that turned my stress into satisfaction! My daughter will have hot water all week while we’re gone! Thank you for this awesome info!!
This has to be the most amazing helpful video I have ever seen. Had a plumber here on Friday, he needed parts and was going to come back on Wednesday...so I was going to have to shower at the Y for 8 days...not now, on my 3rd full tank of hot water!
@@TateRedLeaf Still running 2 years latter. I had it go out one day when they came in to clean air ducts and had a breeze, but I got it to fire up right away.
@@thewannaberunner good, you might check on the bottom there is a little vent for intake air. And clean that. Also if you change your anode rod every 3 or 4 years it’ll improve the life of the heater.
Thank you! That did the trick. My husband was trying for hours to relight our Reliance water heater after cleaning the filter. It would not work until I watched your video and told him about the reset button. Worked like a charm. Why wouldn’t they include that bit of knowledge in the owners manual?! Thanks again😁
Thank you so much for this video, was in your exact same situation! I've been following the instructions on the tank with no luck for 6 hours then came across your video! I was about to break down and call a repair person... on a Sunday. You just saved us so much money!
Yippee! I woke up with no hot water this morning. Watched about 6 to 7 videos and finally found yours. It worked. That tiny little button reset it I guess as you said. It is working now! Thanks for sharing this helpful tip for all.
Idk you but I want to hug you!!! This fixed my elderly mothers water heater. Even my uncle who worked his whole life for the gas company was impressed. Thank you!!
I was ready to order a new manifold door assembly and checked a few videos...lo and behold I ran across yours. I went back, hit the little black reset button, relit the pilot and amazingly, the burner lit! Thank-you so much. You saved me a lot of time and money.
Thanks so much Jeni, I pride myself in being able to repair almost anything, but I did not know there was a thermal reset switch and the lighting instructions don't even mention it. You are a Goddess!
OMG! It worked! I was given tons of expensive advice, but after watching this "easy fix" I was able to cancel all the expensive, time-consuming, repair guy! Thanks!!
You’re probably not even reading these comments anymore since this was about two years ago, but I *just* found this video after making a huge fuss about my hot water heater. I thought it was broken, and me, my sister AND her fiancé all tried to get it to work with no luck. I was SO frustrated, but this video solved it! I’m so grateful for people like you who show what works! Especially since you cut straight to the chase, and didn’t involve a shit ton of diagnostic tests with fancy gadgets I don’t have. I hope your life is going well!🙌🏾
I cant thank you enough for the information! I too got so frustrated trying to get this waterheater to light. The small black button was hard to see but I found it. Just had to move it back and forth carefully and Bingo it was fixed. Thank God
God Bless You!!!! I was about to lose my mind trying to light this damn thing!! Thank you SOO VERY much for taking the time to share this little gem, it worked! 😀
This is maybe the 3rd video I've ever commented on. 3 hours on the floor yesterday and 1 hour until I found your video. You're an absolute life saver. Thank you for sharing
You just saved me something between $100 and $600. I had it torn apart, ready to go after a "tune up kit" or a replacement if I could not find the kit. I watched your video, put it back together and pushed the little button. The water is heating now! Thanks.
Thank you! This video saved from having a long night of work all over a rest button. After messing with my hot water tank for like an hour as you did so I looked at the manual for the hot water tank. After reading all the troubleshooting steps the manual said nothing about having a little reset button on the thermal switch. I saw your video and I knew that was probably my issue I ran down click the reset and it fired right up. Thanks again.
Thank you! Luckily this happened in the summer and not the dead of winter! As like the others, I am grateful that you posted this video. For those reading, however, this reset button is for the self-igniting box which is typically electrical. If the water heater was tripped up, the culprit is probably a GFI Outlet switch. I would also encourage watchers to check the outlets in which the igniter box is plugged into-as this may be a deeper issue leading to a burnout of the box itself.
Holy Goodness... THANK YOU SO MUCH FOR POSTING THIS!!! I haven't had hot water in a week. I tried every day to get it to work with the directions on the tank and nothing... Decided to see what youtubers are saying. First video I saw was this one. Went down there immediately and tried it out... Bingo bango it started right up!
Jeni King I love you dearly. I tried hundreds of times to start my pilot thought to check youtube your video is the only one that is useful. worked instantly. I owe you one.
Thank you SO MUCH for this easy fix! Husband & I are in our first ever home (owned) and have had no hot water since yesterday! THIS SAVED OUR A$$!! THANK YOU THANK YOU THANK YOU!!!!
Praise God for you sharing that! I was gypped into paying $100 dollars for a 10 second job last time. That $100 is pretty useful when you have a five month old and an expecting wife! Thanks for saving me the heartache and money!!
Thank you! My Whirlpool tank is much older and I googled the solution one last time before dismantling it. Your trick worked like a charm on the first try.
A life saver! I thought for certain I was about to have a project on my hands. I have the older style controller and this trick still works. One more nugget of wisdom in my toolbox. Thanks so much for posting!
Thank you Jeni! This needs to be the first video on the list. You know plumbers wish this little trick was never revealed. Hot water with the push of a button, "genius". Thank you again!
Thank you so much Jeni. You just saved me 600. I was on my way out the door to buy a new tank when I saw your video. I was trying for hours getting it relight. You truly are a life saver. Not 1 other video says this or the company's website say to do this.
Thank you Jeni, you saved my marriage!! My wife can shower in the morning! I had San Diego Gas & Electric on the way over which I promptly cancelled. So Easy!! Thanks again!!!
This totally saved me so much trouble! Went through lighting the pilot light a million times with no luck and then, this little trick made it go POOF! Pilot light lit right up! Thanks!
Omg. My landlord paid a plumber to fix the heater. Spent three days and said we need a new one. Your video was the first one I decided to watch. Well hell darlin, it worked. Now the plumber owes my landlord several hundreds of dollars.
My son spent 30 min trying to light our heater before he told me about it. I got on the computer and had the answer in 5 min our water heater was working again. You saved us so much time. My instruction book NOW has these instruction with a diagram Thank you so much
God I love RUclips! Thank you Jeni that worked and luckily for me your video was the first I found. Feel stupid that I didn't think of RUclips for a solution earleir...taking two cold showers in mid February SUCKS!!!
This has Video has saved me from taking a sledge hammer to my water heater. I went through same thing you did with all the videos and research but no Bueno. I even found the tiny button on my own. I proceeded to take a chance and push it on it. It would not move or do anything. Now I was not sure it was actually a reset button or not and was afraid I might break something if I continued. I went back for more videos and found you. This video gave me the confidence that it was actually re-set button as I first thought. Therefore I got a hold of it again with some needle-nose pliers pushed hard and it finally broke loose and... bam it worked for me. Thank You Thank You Thank You!!
Jeni King, you are a genius! Thanks for posting! After a day of fooling with my hot water heater, and after calling for service and the tech telling me the igniter was broken and I had to call for a part, I called Whirlpool to order the part and SAME EXACT THING. They were VERY HELPFUL. He told me to push the black button. My black button doesn't even push in - I put pressure on it and it didn't depress at all. The Whirlpool rep said to put my finger on it anyway. And it worked. Poof. Fire. Hot water. So even if your magic button doesn't push, people, it somehow might work. Amazing!!!!
Thank you Jeni. I gave you a like and a follow. We had the exact same situation with our water heater, have been out of hot water for 2 days. I just want to thank you so much. After watching your helpful video, it was back up and hot water within 5 minutes. THANK YOU!!!
I live on my own, and I'm two weeks in to a hip replacement. I couldn't bend down to look at the bottom of the heater. Following the steps in your video got me my water back on. It is Saturday evening, which is not a great time to try and get a plumber out to fix it. Reseting that Thermal Cutoff Switch did the trick, and I was able to do it all bending just enough to reset the part and then light my heater. I'd have had a weekend without hot water, or maybe even dislocated the new hip messing with it. You are an Internet angel. In my instance that black reset button clicked back in when I pushed it. I didnt need to hold it in, just press it until it clicked back in. A bit like resetting a GFCI power outlet.After reading up on this, the switch typically trips when the heater isn't getting enough air (not the only reason). Sure enough I'd placed a box on top of the heater which was affecting air flow. Thank you Jeni.
THANK YOU!!! And yes I'm yelling lol you saved me a service call. Like you said no where nobody not even the owners manual on my water heater mention that button. And what's worse on mine is my button is white. Can't even see it. Thanks again so much.
SAME HERE MINE WAS ALSO WHITE I WAS WORRIED BUT IT WORKED - rigid little sucker though - Damn service could have told me that over the phone - now I can cancel the visit
Jeni, THANK YOU!!! My husband was so angry that he was going to have to replace the entire gas valve component. I found your video and BAM!!! Hot water working again!! ;)
After messing around with it for 30 minutes +, having the same issue, I was about to drive 10 miles to Lowes for a new thermocouple. Thanks for sharing the tip, it saved me time and money.
Holy crap. I was looking up a video for changing a thermocouple and stumbled on yours. You saved me a trip to Lowes and a lot of heartache. Bless you my child
GOD BLESS YOU, YOU AMAZING GODDESS! I’ve been working on this for over twenty four hours, even to the point of planning my schedule for me and my roommate to go shower at my gym before/after work because it’s the weekend and of course my landlord isn’t available til Monday. Plus it’s Thanksgiving week and I’ve got relatives coming in. I got super stressed out and went for a run and spent the entire run mentally preparing, stressing out more and just bracing for the fact that I’d have to take a cold shower when I got back. You have saved me. I cannot thank you enough. Thank you. Thank you. Thank you.
My watre heater is 12 years old model N40S61-403 and never any trouble all this time. But today I don't have any hot water. From long past experience I've found the trouble to be the thermal device that is situated in the pilot light flame. I checked several online places for this part and NONE OF THEM list ANY parts for my model ! As a last resort I've come to RUclips. And I'm so glad I have because your fix was my trouble. According to the manual that came with my heater, the part you reference is called the "thermal switch". The part that you push is white on my switch and not as easly visible as the black one on yours. My manual shows this switch in the troubleshooting flow chart, but nothing about pushing the buttom. With no parts listed as avalable, my only recourse was to replace the heater. Your help is prolonging that need perhaps for a long time. Thank you very much.
Thank you very much!! We have been living n this house and this is the third time that we have problems with the weather heaters this is our fourth one and we were about to go to Lowes and ask for help and them we watch this video and we check our water heater did what you said and now the water heather is working!!! Thank you Jeni King!
WOW.... THIS WAS SOOOOOOOOOOO helpful! I had already tried to start pilot, with ZERO luck, had decided to take one last shower with barely tempid water, (let's be honest, it was cool enough to be unpleasant) thinking that would be my last chance before water went full on cold and then I was looking at water heaters online, when I found your video and poof... hot water heater came back to life! So grateful! RUclips as platform to share helpful videos is amazing! Thanks.
God bless you Jeni! We've just had a natural disaster in GP MI and I've been hard at work on my water heater for three days now. Sending love and light.
Just you know, sister, that your name will be entered into the lexicon as 'Water heater Goddess'. After a week of cold showers for my husband & I, living with a stinky 12 year old boy, following the pilot lighting directions countless times, reading the manual & then my husband finally clicked on your video! I CANNOT thank you enough. One little sticker indicating a reset button that looks nothing like any button I've ever seen...until your genius entered our world! Thanks & thanks & thanks! We could not afford a technician visit, much less a new water heater! Our eternal gratitude! You are a queen, my friend! Namaste!
The MOST useful, helpful, straight-to-the-point RUclips video ever made!!!
And how long did that “fix” last
@@TateRedLeaf I just had to do it again…. So about 1 year
Thank you so much random internet lady. You saved me a lot of headache.
How long did that last?
@@TateRedLeaf I haven’t had any issues since, so at least 2 years 🤷♂️
@@TateRedLeaf I did all the other stuff too like cleaning it out really well etc.
@@johnnymcgeemusic good. Most people don’t know about that part. Lol
You are a national hero. Thank you! I can't even imagine how much a service person would have charged to do what you just showed me how to do myself.
ITS AMAZING HOW MANY LIVES YOUVE TOUCHED JUST BY POSTING THIS VIDEO AND HOW MUCH MONEY YOU HAVE SAVED US,FROM THE BOTTOM OF MY HEART ON BEHALF OF ALL YOU HAVE HELPED I THANK GOD FOR YOU JENI KING
I worship at your feet! You need anybody whacked let me know. Actually my 85 year old neighbors water heater but I am still impressed. Plumber was going to charge $125.00 just to come look. She can’t afford that. I did it for two chocolate chip cookies and a glass of milk. The smile on her face was priceless. She now thinks I am a genius! Thank you very much!
Thank you for your post we looked everywhere for the reset button. So I looked on you tube yours was first to pop up and that's exactly what it was.
God bless you for helping your neighbor out, so many people these days won't.
Wow.. exactly what my problem was.. ty
YOU ROCK as well! Real heros eat cookies.
Lmao funny shit!
wow! not one video showed this! No where in the manual pamphlet showed this! And no where in the troubleshooting section has it either! Thanks...Thumbs up
Ohhh sweet lady!!! I woke to a cold shower this morning. What a shock! I prayed all day “Dear God Please. Oh please…” So this evening when I got home I tried the pilot light- no go. I decide to check you tube videos. Your video was the 2nd one I watch. I did what you suggested with the magic reset button. Poof!!! I have a “lit” hot water heater and 30 minutes later, all is good! Thank you for your video & thank you Good Lord let letting me find it!
Cold shower are tough in 30 degree temperatures! Thanks again!
You are a lifesaver!!! I have 2 hot water heaters and one crapped out after a few years. I was pulling my hair out trying to figure out what to do to fix it and I was about to replace the entire burner assembly when I came across your video. I did the reset and Bam it worked! Thanks for putting this video out there!
ALL HAIL QUEEN JENI!!!! Dude seriously, you just saved me so much stress! I have followed those instructions a million times over the past 2 hot waterless days and pulling my hair out!!! 😂😂😂🤦🏽♀️ You ROCK for this!! Thank you girl!!
Thanks for the fix. I did what you did and the water heater came back to life. I had already psyched myself up to call a repairman and pay him at least a hundred bucks. Thanks again !
I came home to no hot water. I spent 30min trying to fix to no avail. I looked up pilot not turning on and came across your video, and it worked.. i cant thank you enough.. you are a lifesaver and saved me spending money on calling a technician.. thank you so much
This video was totally awesome and saved us. The commentary was hilarious, short…simple and entertaining at the same time. Keep up with such videos on other do it yourself projects. Saved us a lot of headache, time and money.
THANK YOU... THANK YOU... THANK YOU... Same exact situation... Been watching videos, reading online, etc etc... Was getting ready to attempt to replace the whole burner assembly since its a Saturday and no one can help. Most likely would've resulted in doing more damage than good... Came across your video, worked instantly. You ma'am are a national treasure and should at the very least have a parade or holiday named after you... Seriously though thank you for taking the time to post this. It's help like this that saves us "common folk" from being taken advantage of by repairmen & qualified "experts".
I am so grateful you made this video!!! After multiple failed attempts to relight the pilot I found your video. I used a wooden carpenter's pencil to press the little "button" and it didn't depress much. I could barely tell it moved at all but I was hopeful. The pilot lit first try after the reset. 💃🏼💃🏼💃🏼 Thank you so much for sharing this! ❤️😊
Jeni, I love you! I was at my wits end with this thing until I just so happened to run across this video. I had the new control part all boxed up ready to ship back to the manufacturer as defective, saw this video, then put all back together again, pushed the secret button, and Poof - It works! Unbelievable!!
If I wasn't already married...and unattractive... YOU SAVED US! Thank you so much Jeni!
Your a genius. I tried restarting it like 7 times tonight and was going to call the water heater company in the morning. Tried it your way and worked on the first try. Thank you
Spent all day today, Sunday, with no hot water, 5 RUclips videos, and a service call scheduled for tomorrow. I need to cash app the service call money to you. My unit is older, so the reset button is white & I didn’t think it actually moved, but it’s all set. THANK YOU!
What can I say but THANK YOU! I just used some needle nose pliers, wiggled the wire thing around a bit without breaking it and restarted the water heater and it fired right up. The contractor from Lowes was going to charge me over $2280 to install a new water heater. God bless you and your family.
Our family appreciates you taking time out of your day to make this video. Helping out the hopeless in need. Simple push of the reset button on the thermal switch did it for me also, after spending $40 replacing a thermopile. Did learn a lot in the process though. Thank you Jeni!
Well these water heaters actually have a pilot generator. So I hope you’re not talking about a thermocouple
Holding in that button did the trick
YOU ARE A LIFESAVER! My husband was ready to go buy a new one, we even had a plumber come see it he said to buy another part. Thank you Thank you! Bless YOU!
OMG!!!! 6:00AM on a Sunday and no hot water!! Tried the instructions to relight to no avail. Went to trusty U-TUBE and watched your short but to the point video. We now have hot water and I will also be cleaning the filter at the bottom of the tank. Thank you so very much!!
Wish I would have seen this before I listened to everyone else and took my entire ignition system apart and cleaned each individual part then made two trips to the store to try and buy parts that no one carried... 30 second fix and I am extremely grateful
You cannot imagine after days of having to run down to my moms to shower how much my 5 teens and I think you are freaking amazing. Thank you so freaking much for sharing this. My 18 year old son who has struggled through our mess of a flooded basement things you are a saint. Rofl. So appreciated!
How long did that fix last?
@@TateRedLeaf until our basement flooded again. We dont live there anymore but every time the unfinished basement flooded we did this.
Thank you for posting this video Ms. King! This worked. The button is white on mine, and has no spring. To reset is to pull it out and then push back in. You are also correct that the knob must be put to off before pilot. Saved the family several bathless days! :)
I scheduled a repairman with a $75 service fee, I watched this video and now we have hot water, saved me 75 bucks
You my friend, have saved my bacon! Getting ready to head out on a trip for a week and jumped in the shower to a cold surprise. RUclips search and your video came up first! Thank you so much for this amazingly quick fix that turned my stress into satisfaction! My daughter will have hot water all week while we’re gone! Thank you for this awesome info!!
This has to be the most amazing helpful video I have ever seen. Had a plumber here on Friday, he needed parts and was going to come back on Wednesday...so I was going to have to shower at the Y for 8 days...not now, on my 3rd full tank of hot water!
How long did that last?
@@TateRedLeaf Still running 2 years latter.
I had it go out one day when they came in to clean air ducts and had a breeze, but I got it to fire up right away.
@@thewannaberunner good, you might check on the bottom there is a little vent for intake air. And clean that.
Also if you change your anode rod every 3 or 4 years it’ll improve the life of the heater.
Thank you! That did the trick. My husband was trying for hours to relight our Reliance water heater after cleaning the filter. It would not work until I watched your video and told him about the reset button. Worked like a charm. Why wouldn’t they include that bit of knowledge in the owners manual?! Thanks again😁
YOU ARE THE HOTWATER TANK WOMAN OF THE YEAR!!! THANK YOU FOR YOUR CONTRIBUTION!!! One little black reset button!!!! Thank you for your contribution!!
I don’t always like RUclips help videos, but when I do it’s because of random wonderful people like yourself. Helped a lot thank you.
Thank you so much for this video, was in your exact same situation! I've been following the instructions on the tank with no luck for 6 hours then came across your video! I was about to break down and call a repair person... on a Sunday. You just saved us so much money!
Yeah and how long did that last?
Yippee! I woke up with no hot water this morning. Watched about 6 to 7 videos and finally found yours. It worked. That tiny little button reset it I guess as you said. It is working now! Thanks for sharing this helpful tip for all.
Idk you but I want to hug you!!! This fixed my elderly mothers water heater. Even my uncle who worked his whole life for the gas company was impressed. Thank you!!
I was ready to order a new manifold door assembly and checked a few videos...lo and behold I ran across yours. I went back, hit the little black reset button, relit the pilot and amazingly, the burner lit! Thank-you so much. You saved me a lot of time and money.
Oh my god I’ve been struggling with my water heater for the past two days! Darn thing would not turn on! This was it! Thank you!!!!
Thanks so much Jeni,
I pride myself in being able to repair almost anything, but I did not know there was a thermal reset switch and the lighting instructions don't even mention it. You are a Goddess!
OMG! It worked! I was given tons of expensive advice, but after watching this "easy fix" I was able to cancel all the expensive, time-consuming, repair guy! Thanks!!
You’re probably not even reading these comments anymore since this was about two years ago, but I *just* found this video after making a huge fuss about my hot water heater. I thought it was broken, and me, my sister AND her fiancé all tried to get it to work with no luck. I was SO frustrated, but this video solved it! I’m so grateful for people like you who show what works! Especially since you cut straight to the chase, and didn’t involve a shit ton of diagnostic tests with fancy gadgets I don’t have. I hope your life is going well!🙌🏾
I cant thank you enough for the information! I too got so frustrated trying to get this waterheater to light. The small black button was hard to see but I found it. Just had to move it back and forth carefully and Bingo it was fixed. Thank God
God Bless You!!!! I was about to lose my mind trying to light this damn thing!! Thank you SOO VERY much for taking the time to share this little gem, it worked! 😀
This is maybe the 3rd video I've ever commented on. 3 hours on the floor yesterday and 1 hour until I found your video. You're an absolute life saver. Thank you for sharing
You just saved me something between $100 and $600. I had it torn apart, ready to go after a "tune up kit" or a replacement if I could not find the kit. I watched your video, put it back together and pushed the little button. The water is heating now! Thanks.
Thank you! This video saved from having a long night of work all over a rest button. After messing with my hot water tank for like an hour as you did so I looked at the manual for the hot water tank. After reading all the troubleshooting steps the manual said nothing about having a little reset button on the thermal switch. I saw your video and I knew that was probably my issue I ran down click the reset and it fired right up. Thanks again.
Thank you! Luckily this happened in the summer and not the dead of winter! As like the others, I am grateful that you posted this video. For those reading, however, this reset button is for the self-igniting box which is typically electrical. If the water heater was tripped up, the culprit is probably a GFI Outlet switch. I would also encourage watchers to check the outlets in which the igniter box is plugged into-as this may be a deeper issue leading to a burnout of the box itself.
Holy Goodness... THANK YOU SO MUCH FOR POSTING THIS!!! I haven't had hot water in a week. I tried every day to get it to work with the directions on the tank and nothing... Decided to see what youtubers are saying. First video I saw was this one. Went down there immediately and tried it out... Bingo bango it started right up!
Jeni King I love you dearly. I tried hundreds of times to start my pilot thought to check youtube your video is the only one that is useful. worked instantly. I owe you one.
Thank you SO MUCH for this easy fix! Husband & I are in our first ever home (owned) and have had no hot water since yesterday! THIS SAVED OUR A$$!! THANK YOU THANK YOU THANK YOU!!!!
Thank you for this! Saved yet another service call to the plumber (who I'm sure purposely has never shown us this)!
Praise God for you sharing that! I was gypped into paying $100 dollars for a 10 second job last time.
That $100 is pretty useful when you have a five month old and an expecting wife!
Thanks for saving me the heartache and money!!
You're the real MVP. Figured it was just my thermocouple but decided to watch a few more videos... Easiest fix ever lol, thank you!
Thank you! My Whirlpool tank is much older and I googled the solution one last time before dismantling it. Your trick worked like a charm on the first try.
A life saver! I thought for certain I was about to have a project on my hands. I have the older style controller and this trick still works. One more nugget of wisdom in my toolbox. Thanks so much for posting!
How long did that last?
Thank you Jeni! This needs to be the first video on the list. You know plumbers wish this little trick was never revealed. Hot water with the push of a button, "genius". Thank you again!
Thank you.
Thank you so much Jeni. You just saved me 600. I was on my way out the door to buy a new tank when I saw your video. I was trying for hours getting it relight. You truly are a life saver. Not 1 other video says this or the company's website say to do this.
Thank you Jeni, you saved my marriage!! My wife can shower in the morning! I had San Diego Gas & Electric on the way over which I promptly cancelled. So Easy!! Thanks again!!!
goehtze Hahahahah best comment 😂
WOW! You are a life saver!!! Thank you for the awesome information. Short, precise, and to the point. I now have fire! 🙂
40 videos later and yours was the one that made it work. Thank you thank you thank you!!!!
This totally saved me so much trouble! Went through lighting the pilot light a million times with no luck and then, this little trick made it go POOF! Pilot light lit right up! Thanks!
Thank you, had the same problem, then watched your video,saved me a service call!!
Thank you Jenny. You saved me time and money. I love the way you explained everything .
Omg. My landlord paid a plumber to fix the heater. Spent three days and said we need a new one. Your video was the first one I decided to watch. Well hell darlin, it worked. Now the plumber owes my landlord several hundreds of dollars.
My son spent 30 min trying to light our heater before he told me about it. I got on the computer and had the answer in 5 min our water heater was working again. You saved us so much time. My instruction book NOW has these instruction with a diagram Thank you so much
God I love RUclips! Thank you Jeni that worked and luckily for me your video was the first I found. Feel stupid that I didn't think of RUclips for a solution earleir...taking two cold showers in mid February SUCKS!!!
Thank you, I am in love! This fixed my problem after days of head scratching and cold showers :)
This would have been so extremely helpful if I had a water heater, or even a house! THANK YOU SO MUCH!!
This has Video has saved me from taking a sledge hammer to my water heater. I went through same thing you did with all the videos and research but no Bueno. I even found the tiny button on my own. I proceeded to take a chance and push it on it. It would not move or do anything. Now I was not sure it was actually a reset button or not and was afraid I might break something if I continued. I went back for more videos and found you. This video gave me the confidence that it was actually re-set button as I first thought. Therefore I got a hold of it again with some needle-nose pliers pushed hard and it finally broke loose and... bam it worked for me. Thank You Thank You Thank You!!
You saved me a lot of grief! Thank you so much, your video was incredibly helpful. I cannot thank you enough.
Jeni King, you are a genius! Thanks for posting! After a day of fooling with my hot water heater, and after calling for service and the tech telling me the igniter was broken and I had to call for a part, I called Whirlpool to order the part and SAME EXACT THING. They were VERY HELPFUL. He told me to push the black button. My black button doesn't even push in - I put pressure on it and it didn't depress at all. The Whirlpool rep said to put my finger on it anyway. And it worked. Poof. Fire. Hot water. So even if your magic button doesn't push, people, it somehow might work. Amazing!!!!
Out of all the videos online, yours was by far the better of them. Was able to get my heater working, thanks....
I paid $100 for service call to learn that, however, years later I had forgotten, and your video just saved me $100 for another service call! Thanks
Thank you sooo much. You saved me so much time and money. I was just about to call a plumbing company. This was genius
Thank you Jeni. I gave you a like and a follow. We had the exact same situation with our water heater, have been out of hot water for 2 days. I just want to thank you so much. After watching your helpful video, it was back up and hot water within 5 minutes. THANK YOU!!!
I live on my own, and I'm two weeks in to a hip replacement. I couldn't bend down to look at the bottom of the heater. Following the steps in your video got me my water back on. It is Saturday evening, which is not a great time to try and get a plumber out to fix it. Reseting that Thermal Cutoff Switch did the trick, and I was able to do it all bending just enough to reset the part and then light my heater. I'd have had a weekend without hot water, or maybe even dislocated the new hip messing with it. You are an Internet angel. In my instance that black reset button clicked back in when I pushed it. I didnt need to hold it in, just press it until it clicked back in. A bit like resetting a GFCI power outlet.After reading up on this, the switch typically trips when the heater isn't getting enough air (not the only reason). Sure enough I'd placed a box on top of the heater which was affecting air flow. Thank you Jeni.
6 years later and you're still a hero!!! You Helped me. I appreciate you.
You saved me calling a plumber. Thats what my issue was. Thanks again Even in 2020 this video is helping people out!
THANK YOU!!! And yes I'm yelling lol you saved me a service call. Like you said no where nobody not even the owners manual on my water heater mention that button. And what's worse on mine is my button is white. Can't even see it. Thanks again so much.
Same!! Mine was white too, had no clue it even existed and this girl just saved my life lol 😜
SAME HERE MINE WAS ALSO WHITE I WAS WORRIED BUT IT WORKED - rigid little sucker though - Damn service could have told me that over the phone - now I can cancel the visit
I’ve been a week without hot water. No money to fix and no help anywhere until I stumbled across this. Thank you so much
Jeni, THANK YOU!!! My husband was so angry that he was going to have to replace the entire gas valve component. I found your video and BAM!!! Hot water working again!! ;)
Bless you, internet Goddess woman!! The sisterhood saved me! Why isn’t this in the manual?? THANK YOU!!!
Bless you! This was exactly what needed to happen to fix my problem!
The MOST useful, helpful, straight-to-the-point !!!! Thanks I almost bought a replacement kit
After messing around with it for 30 minutes +, having the same issue, I was about to drive 10 miles to Lowes for a new thermocouple. Thanks for sharing the tip, it saved me time and money.
Thank you. It must have worked for me. After I did what you described, my water heater started up!
Thank you so much for this. I've watched so many videos trying to fix this and finally found your video and bam u got hot water again
Holy crap. I was looking up a video for changing a thermocouple and stumbled on yours. You saved me a trip to Lowes and a lot of heartache. Bless you my child
GOD BLESS YOU, YOU AMAZING GODDESS! I’ve been working on this for over twenty four hours, even to the point of planning my schedule for me and my roommate to go shower at my gym before/after work because it’s the weekend and of course my landlord isn’t available til Monday. Plus it’s Thanksgiving week and I’ve got relatives coming in.
I got super stressed out and went for a run and spent the entire run mentally preparing, stressing out more and just bracing for the fact that I’d have to take a cold shower when I got back.
You have saved me. I cannot thank you enough. Thank you. Thank you. Thank you.
Haha, no problem! You don't realize how much you appreciate hot water until it's gone. 😁
All I can say is - You Rock, Jeni King. Thank you.
You are a domestic goddess Ms King. My button is white on a white fixture and I didn't see it. Thank you so much for sharing this.
My watre heater is 12 years old model N40S61-403 and never any trouble all this time. But today I don't have any hot water. From long past experience I've found the trouble to be the thermal device that is situated in the pilot light flame. I checked several online places for this part and NONE OF THEM list ANY parts for my model ! As a last resort I've come to RUclips. And I'm so glad I have because your fix was my trouble. According to the manual that came with my heater, the part you reference is called the "thermal switch". The part that you push is white on my switch and not as easly visible as the black one on yours. My manual shows this switch in the troubleshooting flow chart, but nothing about pushing the buttom. With no parts listed as avalable, my only recourse was to replace the heater. Your help is prolonging that need perhaps for a long time. Thank you very much.
Thank you very much!! We have been living n this house and this is the third time that we have problems with the weather heaters this is our fourth one and we were about to go to Lowes and ask for help and them we watch this video and we check our water heater did what you said and now the water heather is working!!! Thank you Jeni King!
Thank you so much, this really saved me ALOT of stress and time! Great video!
I dont have a button
WOW.... THIS WAS SOOOOOOOOOOO helpful! I had already tried to start pilot, with ZERO luck, had decided to take one last shower with barely tempid water, (let's be honest, it was cool enough to be unpleasant) thinking that would be my last chance before water went full on cold and then I was looking at water heaters online, when I found your video and poof... hot water heater came back to life! So grateful! RUclips as platform to share helpful videos is amazing! Thanks.
Miss, you are awesome for doing this. I have this exact tank. Your brilliance worked immediately. Kudos to you for doing this. Thank you
Wow!!! I did what you said and it worked. Thank you for taking your time to make this vid, you’re the best.
Solved my problem! Thank you, RUclips Goddess!
God bless you Jeni! We've just had a natural disaster in GP MI and I've been hard at work on my water heater for three days now. Sending love and light.
Do you do the reset in the off position or leave it on low while resetting?
I've had this problem for years without knowing anything about this button. It's never been posted anywhere! Thanks for the great video!