You probably already figured it out, but for anyone else reading. She needs tap the add friend box, and either send a picture of the frame's screen or send the code via text. If you make a Uhale account you need only do this once, if not you'll be set as visitor and you'll lose access if the cookies in your browser/app get deleted. If the frame is already configured you still add friends by tapping the frame once when it's on, then tap the add friend option in the toolbar that appears.
How do you retrieve the SN code? I gifted this frame to my Mom a week ago for her birthday.
You probably already figured it out, but for anyone else reading. She needs tap the add friend box, and either send a picture of the frame's screen or send the code via text. If you make a Uhale account you need only do this once, if not you'll be set as visitor and you'll lose access if the cookies in your browser/app get deleted. If the frame is already configured you still add friends by tapping the frame once when it's on, then tap the add friend option in the toolbar that appears.