How To Solve Black Screen Of Death In Steam Deck? - Explained - The Problem That's Destroying Decks

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  • Опубликовано: 27 окт 2024

Комментарии • 94

  • @ibeta1611
    @ibeta1611 4 месяца назад +14

    Bro u really helped me, I saw 1000 tutorials and none of them helped me, Battery Drain Method worked for my Steam Deck in my case all the buttons worked and also the touchpad but the screen was completely black and I couldn't even access the BIOS. Fr ty bro ❤

  • @nepaliprayasgurung2594
    @nepaliprayasgurung2594 6 месяцев назад +18

    Valve needs to take serious action and hopefully there's a update or patch for this kinds of thing. For now my Steam Deck OLED hasn't have this issue.
    I also heard that you shouldn't use your steam deck until the battery is completely dead that also causes hardware malfunctions and black screen of death.
    I always charge my device at 20%!

    • @samuelcalderon5525
      @samuelcalderon5525 6 месяцев назад +2

      What if it dies just from not being used? I go through periods of weeks at a time where I don't touch my Deck. Haven't had the issue but naturally, I'm concerned now

    • @ZaberfangX
      @ZaberfangX 6 месяцев назад +1

      it's not a 100% it happens I had my battery lose power 2 times why I'm gaming but no problem with screen that I seen, it must be weird bug thats is hard to fix.

    • @ehlander2954
      @ehlander2954 6 месяцев назад +2

      this is what happend to me i was playing forza until batery ran out , never came back up i have the pads feedback but no screen , is there a way to repair or send to a store to repair without valve?

    • @JustGoob
      @JustGoob 5 месяцев назад

      Fuck gabe and valve this shit is unacceptable

    • @WreckerALeX
      @WreckerALeX 5 месяцев назад

      @@samuelcalderon5525 I think mine used to drain within 2 weeks of not used and now charging from a drained battery I think it might had killed the screen...
      Barely use it, maybe a month worth? But I've had it for over a year sitting there so I doubt I have warranty anymore...should had used it more...

  • @mikewarnes9830
    @mikewarnes9830 5 месяцев назад +17

    So i tried everything from bios update to reinstall steam os, my deck would only work from external display.
    After contacting steam support this fixed mine.
    we would then recommend you try the following steps to reset your unit's firmware and BIOS, this may help with some issues that can cause powering on or boot issues:
    Ensure the device is fully powered down by holding the power button for 10 seconds or if possible select shutdown from the Power menu.
    Once the device is shutdown, hold down both the volume - button and the "..." button, then press the power button once. Then you can release all the buttons.
    You will hear a chime and then the white LED light will begin to blink (it may take 5 or more seconds before the blinking begins), which confirms this process is working.
    Note: This process may take 1-2 minutes to start the unit up again during which the display will remain black.

    • @randutch3860
      @randutch3860 4 месяца назад +1

      This finally worked for me!! My deck was working with an external display. So I used that to shutdown. Then held down the volume - button and the "..." button, then press the power button once while still holding the volume - button and the "..." button for a couple more seconds. Then let everything go.
      It took quite a while for it to come back up. Like I didn't think it worked and had just set it down next to me and randomly heard it beep and startup...SCREEN WORKING!! So give it some time. It was probably at least 10+ minutes for mine to come back up.
      Draining the battery did not work for me. I did enable developer mode, changed to update channel to main and updated to the most current version of the OS I was able to. Not sure if that played a role in getting it to work, but just incase anyone else is stuck.

    • @Nate-kw7cn
      @Nate-kw7cn 4 месяца назад

      @@randutch3860How did you change the update channel to main? With mine, the only options I see are “stable” “beta” and “preview”.

    • @randutch3860
      @randutch3860 4 месяца назад +3

      @@Nate-kw7cn it seems like most things I found didn't clarify how to get to it and usually skipped a step. So I can see where you would be lost.
      Here are the steps in settings that you need to do
      -Settings>System>Enable Developer Mode>Turn this on
      -Setting>Developer(this is all the way at the bottom and you can see it after doing the step above)>Show Advanced Update Channels(about mid way down)>turn this on
      -Setting>System>you should now have new option for update channels under Beta Participation
      Hope this helps!!

    • @donniedarko4497
      @donniedarko4497 3 месяца назад

      I'm working with valve support right now and this is what they told me to do but mine was left blinking for over 2 hours so I finally just long pressed power and shut it down. I'm currently letting it fully drain hopefully that works​@@randutch3860

    • @kaylavr20
      @kaylavr20 2 месяца назад

      Thank you!! You gave me back my desktop!!!!

  • @Mustradamus
    @Mustradamus 3 месяца назад +8

    The black screen can also happen if you have literally no more storage for an update, so always try to make sure that there's space on the internal hard drive.

    • @takius3108
      @takius3108 2 месяца назад +1

      How do u fix this ?

    • @jedschrock7636
      @jedschrock7636 2 месяца назад

      I'm pretty sure that's what happened to mine, I was running very low. Is there any information you can share whatsoever?

    • @masterdjw85
      @masterdjw85 Месяц назад

      @@jedschrock7636 I had the same problem. I fixed by holding the 3 dots and power button. OS system comes up. Open option B and boot from Linux. Will factory reset and work again

  • @MrShadow2x
    @MrShadow2x 2 месяца назад

    My Steam Deck randomly went Black Screen of Death yesterday. I panicked since I hadn't heard of this issue. I'm thankful for your video! Doing the Power State Reset with the battery drain method seems to have resolved the problem this time. Hopefully I never have to do it again!

  • @IM_2COOL4U_001
    @IM_2COOL4U_001 8 дней назад

    My deck has been out of commission for 7 months now because of this and this randomly popped up in my algorithm, and im sure happy it did because this method got my screen back 😁

  • @LPFSuleyman
    @LPFSuleyman 5 месяцев назад +13

    It sucks this is what you deal with after spending so much money on the device

  • @agt_pendergast8899
    @agt_pendergast8899 Месяц назад

    I tried the battery drain method. It didn't work out the same as in the video. I pressed the buttons, the light didn't blink but the fans kicked on, and I decided to wait to see if they'd stop and I'd have to do it again, but after a short time, the screen came back on and it's been working fine now. I wouldn't have tried it if not stumbling on this video, so thanks!

  • @gakarik
    @gakarik Месяц назад

    thanks for your help. after trying anything, your video is my final hope.❤❤❤

  • @laurentmarclor5237
    @laurentmarclor5237 3 месяца назад

    I can confirm it worked with the battery reset solution. Thanks man !

  • @chadisnotachad
    @chadisnotachad 13 дней назад +1

    Hello so how am I supposed to see the boot menu if my screen doesn't work since this video is about the black screen of death.

  • @Pooparoach
    @Pooparoach 4 месяца назад +1

    Thank you, this video fixed my broken/brand new steam deck.

  • @wolfgangspath900
    @wolfgangspath900 3 месяца назад

    I had this once and in that moment twice. Thank you for solving this problem. This is the only way for me to fix that shit!

  • @KBobRowland
    @KBobRowland Месяц назад

    I did have fun with Resident Evil 4, but you cannot seriously take me out the game when I Finally repaired my knife for the first time... PS2 with Dark Cloud here I come!

  • @prashantnanwani8419
    @prashantnanwani8419 4 дня назад

    The BDM worked for me, thank you so much!

  • @DW-xe6th
    @DW-xe6th 6 месяцев назад +3

    Got the BSOD, but I cannot do anything. Am I cooked?

  • @bastienprivat4864
    @bastienprivat4864 Месяц назад

    Battery drain method worked, thank you so much !

  • @Jdpoz
    @Jdpoz 2 месяца назад

    I have a different issue and I’ve yet to find a good answer, so I’m in the process of doing this BIOS update in an effort to attempt to resolve it.
    I have the official dock for my Steam deck that I plug into to play it on my big screen TV in the living room. However, recently it seems to not want to - I guess - maybe “handshake” with the TV anymore?
    Sometimes I’ll manage to get it to where it will have sound but the screen on the television is just black and saying “no signal” and I just hear the audio from the deck.
    What’s even weirder though - is the TV DOES work fine if I reboot the deck into desktop mode and plug it into the dock.
    Anyway, we’ll see if this helps.

  • @BarefootOnTheM00n
    @BarefootOnTheM00n 6 месяцев назад

    For me it helps to just restart it 3-4 times and then let it wait for a few minutes, but usually after 4th restart all works again.

  • @RAV8692
    @RAV8692 5 месяцев назад +3

    Has anyone gotten a new Steam Deck OLED and opened it from the box and plugged it in and the led light comes on and immediately goes off and then nothing happens. Would love some help on this since I can't find anything on their site.

  • @DavidandBE
    @DavidandBE 2 месяца назад +3

    3:49 How do I do this part? I cant go on the actual steam deck to switch to main OS update channel... Please help!

  • @dezpacito1
    @dezpacito1 5 месяцев назад +1

    my problem is when I was in stable and tried preview, every time I put my steam deck to sleep, when I turn it on again it’s just a black screen, I have to hard reset BUT HERES THE THING THO I have to hard reset it 5 (or more) times because it gets stuck on the steam deck logo but I’m able to still get in, it’s just very annoying, I wish I never updated to preview

  • @masterdjw85
    @masterdjw85 Месяц назад +1

    For anyone still having problems I found a fix: Hold the 3 ••• and then power button to get to the OS System screen. Choose option B and boot start from Linux. Linux will install and factory reset your SD. Sign in and redownload everything. Everything should be good.

  • @jamesbaker-hewitt3761
    @jamesbaker-hewitt3761 6 месяцев назад +4

    Resetting the power state fixed my oled, thank you so much!

  • @shagstars
    @shagstars 6 месяцев назад +5

    My doesnt even show backlight. Rest works o yeah no hdmi sadly

  • @dacrow6900
    @dacrow6900 Месяц назад

    bsod might also be caused by the lcd overheating, i got this a few time playing then suddenly screen hang up, audio glitch then the screen goes black, i touched the screen and its hot, i just long press the power button remove the power and let it cool down for a few hours before playing again, i normaly play with charger connected

  • @xKingLDx
    @xKingLDx Месяц назад

    Only thing that worked for my OLED Deck was hold power and … until I get into a menu where I can boot up the previous steam OS. It factory reset my device and deleted everything

  • @dgan2304
    @dgan2304 5 месяцев назад +2

    Reset the power state, also tried accessing the bios, accessing the bootloader, etc but mine still has the black screen of death, even external monitors won't work, my Deck is completely dead and will need an RMA sadly after 1.5 years.

    • @q3znw6j88aywnwy
      @q3znw6j88aywnwy 5 месяцев назад

      This happened to me 2 hours after receiving it lol

    • @dgan2304
      @dgan2304 5 месяцев назад

      @@q3znw6j88aywnwy They said it'll cost like 180 plus tax if not more if they can repair it, if they can't then they are sending it back to me broken and there's nothing I can do. At least you are in the warranty period lol

    • @q3znw6j88aywnwy
      @q3znw6j88aywnwy 5 месяцев назад

      @dgan2304 That sucks man, especially if it's just a bios flash that needs doing

    • @dgan2304
      @dgan2304 5 месяцев назад +1

      @@q3znw6j88aywnwy I bet it's more than just that I think there's some actual hardware damage somehow, I never modified my device or anything, bought it brand new as a day 1 preorder. Just horrible luck I think. We will see how the RMA goes, they are sending me the documents tomorrow.

    • @bito2337
      @bito2337 4 месяца назад

      At first I wasn’t getting an external display but I kept reinserting the usb c to hdmi until my tv registered. Sometimes it takes a bit

  • @Jasber
    @Jasber 3 месяца назад

    My game mode ui has been soft capped to 20 fps and frame drops to 0 when i make any inputs. Do yall have any fixes?

  • @YanhaoRenDMM
    @YanhaoRenDMM 2 месяца назад +1

    Your battery drain method is the only one that worked for me... My steam deck blinked for like 10mins and turned itself on with screen lid up!
    At first I couldnt get it to blink with all 3 button held. I had to do it while its plugged in power, make sure its shut down. Held 3 button till blinking. Then unplug it. Waiting for battery drain. But then it fixed itself.
    🎉🎉🎉
    How come you dont have more views!!

  • @tormentedterror
    @tormentedterror 3 месяца назад +1

    I think my steam deck is dead , it doesn't turn on but the haptics vibrators are working when I touch them. I thought it was in power saving mode but changing the mode doesn't change anything. 😢
    Goodbye steam deck .
    RIP.
    Bangladesh is on fire .
    Situations are dire.
    Why do such men admire
    The Rage of the caged .
    If anything, fear the ways
    Of the man who can sway
    the reality in his own may .

  • @B0RSIE
    @B0RSIE Месяц назад

    I tried everything for weeks and then decided to do a simple factory reset. It worked 😭

    • @ZERO-609
      @ZERO-609 Месяц назад

      How to do that while screen is black

  • @litosquest
    @litosquest 5 месяцев назад +2

    Mine the light turns on when charging and I hear it turn on there's also feedback from the track pad but no screen display. I also don't hear the fan. Someone help!! I have the original deck.

    • @EndTimesEric
      @EndTimesEric 5 месяцев назад +2

      Same exact thing for me

    • @litosquest
      @litosquest 5 месяцев назад +1

      @EricHartung2 mine turned out to be the LCD screen but they wanted 280.00 to fix it. I bought the screen for 40.00 gonna attempt to fix it myself and replace the SSD while I'm at it.

  • @aailMaglio
    @aailMaglio 3 месяца назад

    i have a problem with only call of duty ww2 multiplayer, after a while of good gameplay my deck crashes and go all black, idk what to do, i reboot it and it happens all the time... only happens on cod ww2 multiplayer, in the story mode no.

  • @andrewsanchez25733
    @andrewsanchez25733 2 месяца назад

    Thing is when i charge it it turns on but when i disconnect it it turns off any help please

  • @jetnight88
    @jetnight88 3 месяца назад +2

    It bloody went black after i restart it after update applyed

    • @19gaming88
      @19gaming88 2 месяца назад

      Same here. So lame.

  • @jonathannewby697
    @jonathannewby697 5 месяцев назад +1

    Yeah well when you do that the damn thing just turns off after five minutes.

  • @Emexrulsier
    @Emexrulsier 3 месяца назад

    When I turn mine on I hear a little chime, the trackpads vibrate and the fan spins but thats it. I dont have a dock and dont want to buy one which could be money down the drain. I can't access the bios and the battery drain option didn't work. I guess I could try reimage, but I would have to do it blind and obviously I can't see the screen.

    • @Emexrulsier
      @Emexrulsier 3 месяца назад +1

      Finally got mine back working, took like two weeks of trying everything without success. looks like the volume - and qam option is what eventually worked for me even though it took like 20 times over rhe last couple of weeks before it actually worked. Dunno why, but I now have no confidence in the thing at can't guarantee that it won't happen again.

  • @zepip
    @zepip 6 месяцев назад +3

    Is this on oled or lcd

    • @RetroPocket08
      @RetroPocket08  6 месяцев назад +4

      These solutions work on both models. This is an LCD.

  • @DubbleDare-
    @DubbleDare- 6 месяцев назад

    Ok so I can't believe it but my deck has been shot for over a month I tried messing with it all I was getting was fan and cycling no screen. But now I've gotten the external display to work and it performed an update but the bios is showing 120? Is there a way to force it to update the BIOS? Or should I just factory reset

  • @yoyoslack27tt27
    @yoyoslack27tt27 3 месяца назад

    Will re-imaging delete my cloud saves?

  • @Majidragon2
    @Majidragon2 15 дней назад

    Mines not even turning on anymore

  • @JustCake08
    @JustCake08 3 месяца назад

    My one just shuts down after a few hours of playtime and idk why

  • @vesperiaknight5330
    @vesperiaknight5330 5 месяцев назад

    What does it mean if the update fails?

  • @GundamEleven
    @GundamEleven 5 месяцев назад

    yep had to access the bios for my Steamdeck -updated to 121

  • @fellipegabriel4778
    @fellipegabriel4778 4 месяца назад

    Chat I’m unfortunately use the last resort my desktop mode one turn on all cuz I try to use lutris to play emulator games and that thing crashes on me

  • @ProducedbyPDot
    @ProducedbyPDot 4 месяца назад

    i did a shell swap after all i got is a balck screen but it would backlight if you know what i mean ,

    • @BooleanDev
      @BooleanDev 4 месяца назад

      check your ribbons are in all the way and not damaged

  • @ButtrNut32
    @ButtrNut32 4 месяца назад

    Did BiOS method see it’s at 120 but when I go to update the system says it’s already updated. Anyone know how to fix this

    • @bito2337
      @bito2337 4 месяца назад +1

      There’s a guide in the steam forums I believe it’s titled “ steam deck black screen fix/fixed (for anyone that needs it). He goes through a step by step guide to update your bios by enabling developer mode. I went to Best Buy and got a usb c to hdmi hub. You need to be able to display to a tv or something to do so. Good luck man and don’t give up

  • @illla
    @illla 3 месяца назад

    BSOD is blue screen, not black

    • @Tieigo0
      @Tieigo0 3 месяца назад

      BSOD can be Black Screen Of Death ot Blue Screen Of Death. Doesn't have a proprietary name on it lol.

  • @ilan9228
    @ilan9228 5 месяцев назад

    thanks that helped me in allot

  • @jonathannewby697
    @jonathannewby697 5 месяцев назад +1

    I need it to drain nit turn off every five damn minutes. I'm so sick of this shit I paid way too much money for this Garbage.

  • @jordycooper1
    @jordycooper1 2 месяца назад

    these didnt work

  • @Duszek9118
    @Duszek9118 3 месяца назад

    So i had my steam deck for... 2 weeks... nice that was fun... fucking was rip my csgo knife and gloves

  • @WolfKingJC
    @WolfKingJC 5 месяцев назад +1

    Nah fuck that if you changed your charger go back bruh it happened to me and all i had to do was go back to the old one now it's back on

    • @LofiLove-x4n
      @LofiLove-x4n 5 месяцев назад

      Really because mine broke and now this is happing