Worst Business Class in Asia? Surviving Vietnam Airlines' 787
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- Опубликовано: 29 мар 2023
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Can Vietnam Airlines' Business Class meet the standards of other big East- and Southeast Asian Carrier such as Singapore Airlines, ANA or Cathay Pacific? I find the answer to this question in this Vietnam Airlines Business Class Trip Report.
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#vietnamairlines #787 #aviation #tripreport
About Vietnam Airlines (from Wikipedia):
Vietnam Airlines (Vietnamese: Hãng Hàng không Quốc gia Việt Nam, lit. 'Vietnam National Airlines') is the flag carrier of Vietnam. The airline was founded in 1956 and later established as a state-owned enterprise in April 1989. Vietnam Airlines is headquartered in Long Biên district, Hanoi, with hubs at Noi Bai International Airport in Hanoi and Tan Son Nhat International Airport in Ho Chi Minh City. The airline flies to 64 destinations in 17 countries, excluding codeshared services.
From its inception until the early 1990s, Vietnam Airlines was a minor carrier within the aviation industry as it was hampered by a variety of factors including the socio-economic and political situation of the country. With the government's normalization of relations with the United States, the airline was able to expand, improve its products and services, and modernize its ageing fleet. In 1996, the Vietnamese government brought together 20 service companies to form Vietnam Airlines Corporation, with the airline itself as the centrepiece. In 2010, the corporation was restructured into a limited liability company and renamed Vietnam Airlines Company Limited. A seven-seat management board, members of which are appointed by the Vietnamese Prime Minister, oversees the company.
As passenger transport constitutes its core activity, Vietnam Airlines plays a crucial role in the economic development of the country. It owns 100% of Vietnam Air Service Company - a regional airline in southern Vietnam and almost 99%% of the low-cost carrier Pacific Airlines. In addition, the corporation earns revenue from airline catering and the maintenance and overhauling of aircraft through a number of its subsidiaries, including Vietnam Airlines Engineering Company and Vietnam Airlines Caterers. The company has also diversified its investments in the aircraft-leasing and airport ground-servicing industries, and is looking to manufacture aircraft components. It controls and operates a cargo division, Vietnam Airlines Cargo.
Vietnam Airlines became a member of SkyTeam in June 2010, making it the first Southeast Asian carrier to have joined that alliance. As of September 2021, the State's stake in Vietnam Airlines is 86.34%, All Nippon Airways holds 5.62%, being a strategic shareholder of the national flag carrier.
About the Boeing 787 Dreamliner (from Wikipedia):
The Boeing 787 Dreamliner is an American wide-body jet airliner developed and manufactured by Boeing Commercial Airplanes. After dropping its unconventional Sonic Cruiser project, Boeing announced the conventional 7E7 on January 29, 2003, which focused largely on efficiency. The program was launched on April 26, 2004, with an order for 50 aircraft from All Nippon Airways (ANA), targeting a 2008 introduction. On July 8, 2007, a prototype 787 was rolled out without major operating systems, and then the aircraft experienced multiple delays until its maiden flight on December 15, 2009. Type certification was received in August 2011 and the first 787-8 was delivered in September 2011 before entering commercial service on October 26, 2011, with ANA.
At launch, Boeing targeted the 787 with 20% less fuel burn than replaced aircraft like the Boeing 767, carrying 200 to 300 passengers on point-to-point routes up to 8,500 nautical miles (15,700 km), a shift from hub-and-spoke travel. The twinjet is powered by General Electric GEnx or Rolls-Royce Trent 1000 high-bypass turbofans. It is the first airliner with an airframe primarily made of composite materials and makes extensive use of electrical systems. Externally, it is recognizable by its four-window cockpit, raked wingtips, and noise-reducing chevrons on its engine nacelles. Development and production rely increasingly on subcontractors around the world, with final assembly at Boeing South Carolina in North Charleston, after having also been assembled in the Boeing Everett Factory in Washington until March 2021.
#aviation #vietnamairlines #businessclass #tripreport
Having this level of service , this type of plane on a 2 hours domestic flight is impossible to see in my country Canada or anywhere in North America. You’ll be lucky to get a cup of coke ( not even a full can ) and a mini pack of bretzels that would make a 5 years old throw a tantrum and cry asking for more 😂 . I’m planing a business class trip with Vietnam airlines on my way back home from Australia at the end of the year . I was a bit scared when I saw the cheap price of 2600$ AUD ( which is literally impossible to find anywhere else ) one way but after seeing a few videos , I’m convinced that this airline is actually good .
Yes, in the meantime I have gained some experiences with airlines from Canada on this channel.😅😂 In Europe it isn't really much better with most airlines😅😅 Have great trip and enjoy Vietnam Airlines! I would suggest you to have a layover for one or two days if that is possible since Vietnam is an amazing country!
You present very good. I like this video very much 💯🙌🏻😍
Thank you😊
Thanks Johnny for this honest and excellent review. I live in HCMC and you are on point with you video. There should be a seperate business class check-in however, not sure what happened there. The chaos and rudeness you experienced, is just how it unfortunately works in Vietnam. Vietnam Airlines is still the best option in Vietnam by far.
The lounge is indeed overcrowded and this is due to other airlines having the option for any passenger to pay to get access regarding of which class they fly. The price was 450K VND last time i checked. This lounge was much calmer a few years ago but now it's a disaster.
Thanks again for your review and I'm looking forward to see more.
From what I have experienced, customer service in Vietnam is not too bad at all, even in comparison to some European countries. But as far as the airport in HCMC and the lounge is concerned, there is still room for improvement. I also think that Vietnam Airlines is the best option in the country. Thank you very much for watching. It makes me happy to know that you like my video. Best regards to Vietnam! :)
Well, somebody is bullshitting here or telling lies and another another review. I said Vietnamese airlines was the best so either the two of you are telling lies you’ve had too many free vodkas.
Vietnam Airlines Is Another Airlines I Has Not Flown Whit.Great Trip Report
Thanks for watching, Gunvald. I just started with this whole RUclips thing so it means a lot to me that you like my trip report. :) Let me know when you give Vietnam Airlines a try!
Hi Johny, the business class/Sky Priority is permanently located C counters with the priority security next to it in the domestic terminal. Did you not find it? For your flight, the flight changes don’t really matter because on Saigon-Hanoi route, you can get on earlier flights if there is seat available in your booking class without any additional costs.
Thank you for pointing that out, Truong. I was in fact unaware of that. Next time I will know😊
Superb content Johnny, cheers!
I flew Ho Chi Minh-Singapore with Vietnam Airlines once, this year decided to try out Singapore Airlines' business class, and imo it's certainly a better choice. With VNA you don't always get to experience the newer B787, but SIA's quality and services can easily overcome the fact that its A350, which is quite old, is still the only option for short-haul flights from Ho Chi Minh.
The main downside with Tan Son Nhat airport is that they don't have partners' lounges from any of Vietnam Airlines's SkyTeam alliance member (only VNA's own lounges and Tan Son Nhat's), whereas Changi airport has everything you can ask for, which imo can make you feel the price of VNA's business class is not justified for the sub-par experience at Tan Son Nhat.
Thank you for your comment, I'm glad that you like my content!😊 I fully agree, currently Vietnam Airlines has still quite a far way to go if they want to be on Singapore Airlines' Level. And yes, the business class ground experience at Tan Son Nhat is far from ideal. In my experience the onboard experience on the VNA 787 was quite decent (considering the low fares). At the end of the day everyone has do decide by themselves if it's worth for them I guess...
although what u said are super true, it doesnt make to compare between VNA and SIA as they are basically incomparable
@@christang4922 True, currently they aren't comparable. But maybe that'll change in the future?
Ho Chi Minh City is, always was, and always will be CHAOTIC...
That's just the way it is.
Part of its charm, I suppose 😳
Hahahah yeah probably😂👍
Wait till you fly Air India lmfao
Hahahah that day will come. Heard a lot abot them...😅😅
The whole airport was built to sustain 15-20 millions pax/year but it is currently having to hold 30-41 millions pax/year, that pretty much explained the chaos.
Dude next time don go to tay son nhat since they havent change for a long time i recokmend going to noi bai
vietnam airlinees is a good airline but its the ho chi minh airport lounge but at other airport lounges its really nice nad luxerious especially the lounge in hanoi
I agree
You miss the business class counter at domestic airport my friend
apparently..
You have to tell your flight route, otw I think you just purchased a Business Class seat for your experience.
Helo gays
Today we will list top 1 best RUclipsr
Top 1 : Johnny G
Thanks😊
that's like NZ594 CHC-AKL on the 787
Thank you so much for your video!
I was thinking of flying with VN next year but thanks to your video I will not choose them.
What a terrible experience.
Thank you for your comment. I think what was terrible was mostly the ground experience / organizational part. The flight itself was actually enjoyable.
@@theRealJohnnyG. maybe the flight was enjoyable but when I pay Business Class I want Business Class!
Starting with a separate check in counter, separate security check and a terrible experience in the lounge.
Thank you but no.
@@charlesjohnson9249 understandable
You should. Yes the lounges are not impressive but your quality of flight experience will be top class. Fact is you'll get 80% of a top-class carrier experience for 50% of the price. On economics VA Business Class is a great airline
Perfectly understandable if you want to pay double for a 20% improvement. @@charlesjohnson9249
Ciao Johnny, schad hets der nöd soo gfalle. Bin das Jahr vo HCMC nach Frankfurt gfloge und has eigentlich mega guet gfunde. Isch zwar au min erste Langstreckeflug ide Business Class gsi. Das mit de Lounge stimmt leider, das isch echt müehsam gsi!
Und ich han au susch nöd viel vode ground experience mitbecho willi nur en stopover vo singapur her gmacht han. Anyways cools Video! Viel Erfolg!
Merci!! Schön mal en kommentar us de schwiz z gseh ;) De flug ah sich isch eig ned schlecht gsi, es sind meh die verschobene flüg & ground experience wo ned wük optimal gsi sind.. Bi eme längere flug wär mer das vlt weniger ufgfalle. Viel spass bim reise bro🤙
@@theRealJohnnyG.verstahni absolut! Danke, dir au! :D
How tall are you, My hubby is 6’2” and we are in business class, worried about space?
I am 6'1. With a slightly angled seat it was okay, but when I made it fully flat it was a bit too short.
How tall are you? My trip would be 12 hours and leg room is probably a deal breaker haha
I am 185 cm (6'1")
When u fly in Europe with Swiss or Lufthansa in Business, you pay 2-4 times more for a free middle economy seat and a bit of food....
Yes thats true. European business class is a joke.
This was a perfectly acceptable business class short-haul flight. Don't know what you're on about.
Dont go to hcm airport if you want a good lounge, try Hanoi international airport
Will do👍
Living here in Saigon since 8 years and have taken VNA dozens of times. Things really improved but it’s NOT to be compared with 5 star airlines. TNS is one of the worst airports in Asia. Took me 85 minutes last week to go through immigration. Way over its capacity ! I am flying to FRA next week in Biz class. Interesting they DO refer to noise canceling air-phones though on their website …. Curious what it’s going to be.
Interesting! I fully agree: VNA is not 5 star (yet) and TNS isn't really a gem of an airport. I have never taken VNA Business internationally and I'm not sure if you'll get noise cancellheadphones. As of what I've seen in other videos VNA doesn't provide them. However, I hope you still enjoy your flight!☺️ & have a great time in Germany!
Ground operations HORRENDOUS as is the bus to terminal on arrival from Sydney 🤦♀️ Aircrew were great ❤
Arriving on bus gates on long flights should be illegal🤣😅 But yes, the crew is fantastic!
Try Indian Carriers in the future
Yes, absolutely! 💯 I have tried IndiGo and Spicejet so far (Economy Class). Both flights were on time and the staff was friendly. I'm looking forward to try out more airlines from India. Are there any carriers you can recommend particularly?
@@theRealJohnnyG. Try full service airlines like Air India and Vistara for International service and Akasa Air , Star Air and Fly Big for domestic routes
Will suggest you some routes
How much did you pay for business class?
It was about 10 mio VND for 2 passengers if I remember correctly. That's maybe 400-450 USD.
@@theRealJohnnyG. Thank you very much, You have a nice day 😊.
@@philipdang6024 You too :)
What is your destination on this video?
Hanoi
4 star airline flying out of 2 star airport
SGN is operating way over capacity they are building a new big airport but it is behind schedule and would imagine they don’t want to spend money on the old airport.
Always delays at the airport especially with Vietjet I believe Vietnam Airlines being state owned gets priority at the airport so it could be worse .
"4 star airline flying out of 2 star airport" -I can definitely subscribe to that. I did not know that they are building a new airport but that explains the current situation.
@@theRealJohnnyG. Yes the new Long Thanh airport is under construction about 1 hour outside the city .It is way behind construction but when completed looks like it will be beautiful.
When all the phases are built they plan to make it a regional hub like BKK .In the mean time they are trying to squeeze another terminal building onto the airport to help with traffic but probably a waste of money cause by the time it’s finished the new Long Thanh will be complete.
I live in Saigon and have to say as hectic as it is the airport is at least easy to get to and amazing how they do manage to cope considering the over crowding.
The plus side to all the mayhem at the airport is with all the planes coming and going it’s still relatively cheap to fly around Asia
@@kevbrown1867 I just looked into it - Long Thanh looks stunning! Certainly, a lot of potential. Hopefully, it won't take as long to complete as BER hahahah. I absolutely love Saigon, how exciting must it be to live there! The hustle and bustle always amazes me, even for someone who lives in BKK.
State owned; nothing good comes out of that. Pilots on drug, attendants traffic drugs...zero star in my book.
@@tdgdbs1 They do manage to get in the news a lot But the smuggling of contraband and prostituting oneself is more of a cultural thing in Vietnam and the private airlines get caught doing dodgy things as well .
At any rate they are a great airline to fly with the price is reasonable planes on time and new they don’t crash service and food good you really can’t expect more from a airline
It's Vietnam, how could you expect about the airports? Vietnam Airlines service was kinda good btw. Bamboo Airways 787 was worse
Idk but but Hanoi airport is a lot better from my experience
Why did you say business class Vietnam airlines is the worst
clickbait
I’m disappointed when I watch reviews like this, as someone has already pointed out the Business class and Sky priority checkin desks are in a separate area from economy and if you had asked someone they would have directed you to it.
Your comment about filming as well, there are signs everywhere telling people not to film, you’re in a communist country, go to China and you will discover even stricter controls.
As someone has also pointed out there are plenty of choices of aircraft on that journey so even if the aircraft you had booked was cancelled you could have changed to another time slot and if you wanted to sít together did you ask at the checkin counter, they always work very hard to accommodate business class passengers?
I have flown Vietnam Airlines as often as I have flown many European and other Asian carriers and I can say it is actually one of the best for service.
I think perhaps you’re thinking the lounge staff were rude may in fact be a misunderstanding of culture.
I have found several European nations to appear quite rude and abrupt but I also put that down to culture.
Thank you for your objective and constructive criticism. I am sorry for the disappointment. This is one of my first videos, maybe you will enjoy my newer content better?
I take Vietnam Air all the time. they are very punctual and the food and service is super.. Your video is click bait
Well, did you survive? You should also censor people's face
cry
Absolute rubbish, used Vietnam airlines for 11 years Sydney to Europe. Everything is fantastic.
did you even watch the video
Worst review 😂
why?🙁 I am always open for constructive feedback!
yes it was! indian accent with a bad review…crazy
@@djcrew2554 what could be improved?
State owned; nothing good comes out of that. Pilots on drug, attendants traffic drugs...zero star in my book.
Way better than any American Airlines.
🙄
Yeah vietjet is so much better you get someone’s foot as an arm rest and a free headache and back massage from the kid sitting behind you😂