"LET'S SELL" 1950s SOCONY-VACUUM OIL COMPANY SALESMAN TRAINING FILM GAS STATION ATTENDANT 99364

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  • Опубликовано: 15 янв 2025

Комментарии • 86

  • @rick6582CNCMedicalParts
    @rick6582CNCMedicalParts 3 года назад +6

    My Grandfather was oil tankers Captain socony oil new york 40s 50s born Oslo Norway past away 1955 a yr before I was born age 54 my dad always told me rough job at sea & never saw him much my Grandmother lived till 90 great Norwegian cook ...Good Video...

  • @wilobrien9731
    @wilobrien9731 2 года назад +4

    These types of videos are great! I like the old Mobil logo with the flying horse (Pegasus). Far more creative and attractive than what's used today.

  • @oldpanamacitybeach
    @oldpanamacitybeach 2 года назад +5

    Damn those hidden cameras!

  • @Randy.E.R
    @Randy.E.R 9 месяцев назад +1

    This is great. One of my very first jobs was at a Shell gas station in the late 1970s which was also during a time when gasoline supplies were hit and miss. There were "odd/even" days when customers were only allowed to buy gas depending on the last number in their license plate. If it was an odd number, they could only purchase gas on odd numbered days, and vice versa. Shell also expected their attendants to sell belts, hoses, fluids, and headlights, plus any other service a motorist might need. We had training books and videos on how to upsell services on the fuel island because that was where the money is. This was before gas stations became convenience stores. And this was also when full service was still the norm. Customers only got out of the car to use the restroom which was also expected to be hospital clean.
    All of that training is fine and dandy if that was the real world. The real world and training books are nothing alike. The gas station I worked at was in the middle of the Mojave desert where two highways meet. Needless to say, it was a very busy gas station at times. Selling belts, hoses, and fluids would be easy if there was only one customer at a time coming into the station. But that was never the case at a gas station with nine gas pumps. While I am busy filling one car, another pulls in at the furthest pump away. While I am dealing with those two customers, another might come in wanting a flat tire repaired. At the same time, another customer pulls in and starts laying on the horn because he is in a hurry. And let's not forget the guy that pulls in wanting a road map to a city that I never heard of. In between all that, I need to make sure the bathrooms are spotless.
    Yeah. That's the real world at a full service gas station.
    The late 1970s brought an end to full service gas stations and garages. With the profits on gasoline sales becoming narrow, gas station owners began laying off their attendants and switching to self service. A lot of them also shuddered their garages and replaced them with convenience stores as a means to earn a profit. It was kind of an end to an era. I still occasionally see gas stations that still have garages, mostly in some larger cities. Here in the California desert most gas stations are now convenience stores where a person can pay for their gas at the fuel pumps.
    One of the best things I gained from working at a full service gas station was the ability to make change in my head. There was no digital cash register or even a calculator. Very few customers paid with a credit card. I had a coin dispenser worn on my belt, and a pocket full of cash. When a customer paid, I had to figure out the change the old fashioned way in my head. And I had to count the change back to the customer the right way. Simple mathematics. I noticed that most employees in a sales position simply count back the change they are giving to you.

  • @steveb9151
    @steveb9151 3 года назад +4

    9:24 Ladies and gentlemen....one of the world's last great method actors. What a range of emotions!

  • @allenjones3130
    @allenjones3130 2 года назад +7

    Socony/Vacuum was the original name for the Mobil Oil Corporation.

    • @luisreyes1963
      @luisreyes1963 2 года назад +1

      What's the meaning behind the "VACUUM" in the company name? 🤔

    • @straightpipediesel
      @straightpipediesel 9 месяцев назад +1

      @@luisreyes1963 Vacuum distillation, a process in refining. The crude oil is heated in a column under a moderate vacuum. This lowers boiling points, so it allows the oil to be separated at lower temperatures. The lower temperatures prevent the molecules from breaking apart, altering the properties. The original Vacuum Oil Company used this process to distill a lubrication oil.

    • @mickeybitsko1676
      @mickeybitsko1676 3 месяца назад

      Socony spelled backwards is Ynocos, in the ancient Albanian meaning Rancho park golf course😺

    • @mickeybitsko1676
      @mickeybitsko1676 Месяц назад

      Standard oil co of ny

  • @OutyMan
    @OutyMan 3 года назад +5

    70 years later. Still very applicable. I don't believe in selling people stuff they don't need, but I do agree with making sure someone knows about everything they need, or might want, and then they can decide if they agree with that suggestion, or pass.
    A good example of upselling I agree with: Someone is buying a blu-ray player, but that particular one doesn't come with an HDMI cable which they might need; Only a Display Port cable. Mentioning this, and pointing out HDMI cords available isn't slimy at all; It's helpful.

  • @fredmarshawoods
    @fredmarshawoods 4 года назад +6

    Hey! Before PAT HINGLE joined Clint Eastwood in later films, isn't this a young Pat. H. @ 11:25, the attendant putting air in the guy's tire?

    • @rodneybrand8521
      @rodneybrand8521 4 года назад +4

      ...lol..it is him..wow..he was young..he's also a good actor..they don't make em like that anymore..

    • @fredmarshawoods
      @fredmarshawoods 4 года назад +3

      @Dogdaze Thanks for posting, I thought it was her also, a few years before Andy G. show.

  • @randybock82
    @randybock82 2 года назад +4

    I love these videos where the narrator sounds like he has emphysema 😆

  • @dannysunwantedopinions
    @dannysunwantedopinions 3 года назад +10

    Those first salesmen, used to demonstrate horrible customer service are better than 99% of the jerk-offs I encounter in stores today.

  • @mickeybitsko1676
    @mickeybitsko1676 3 месяца назад +1

    Drove in to a WaWa in Tampa, went in and asked the guy behind counter to check the oil level. He looked at me like I was from Albania 😺

    • @robstumpf
      @robstumpf Месяц назад

      Why would you think he would check your oil? It's not a service they offer

    • @mickeybitsko1676
      @mickeybitsko1676 Месяц назад

      @ that’s what wrong with this country…MASA..make America service station again😺

  • @Trump985
    @Trump985 2 года назад +4

    I felt the same way when I went to a car dealership to buy a car. There were a bunch of salesmen there not doing anything. While I appreciated not being attacked by a gang of salesman the second I walked in, when I walked up to one of them and inquired about a new car he didn’t know pricing or anything about it. I told him what I wanted he looked in his computer and told me they don’t make them! I asked when they were discontinued he said they are still made but we don’t get them! He never asked if I wanted to order one! I had to ask him if he could order one! He didn’t seem to enthusiastic and then tried to sell me a lower trim level with an automatic transmission they had on the lot! This is after I specifically told him I wanted a fully loaded model with a manual transmission. Needless to say he didn’t make a sale. I went to several other dealers and got the same lack of interest from most of the salesman. They either didn’t want to sell me anything or wanted to sell something I don’t want. I finally found a halfway decent salesman at the 5th dealership I tried and ordered a new car the one I wanted. I can only assume they all took one look at me and assumed I wasn’t going to buy anything as I work in construction and was on my way home from work.

  • @dave1956
    @dave1956 2 года назад +3

    This sounds like today. When I have a pleasant buying experience regardless whether it’s a new car or lunch at McDonalds, I am surprised. People working in sales capacities rarely make you feel like you want to buy. I worked in retail sales for 45 years.

  • @papabits5721
    @papabits5721 4 года назад +6

    The guy waiting for the battery information needs weed STAT!

  • @thecapone45
    @thecapone45 Год назад +2

    Very sobering video to throw cold water on the other vintage videos that led people to believe that service at gas stations was always top
    Notch and you always got offered what you needed.

  • @matt91001
    @matt91001 4 года назад +1

    Great video

  • @crushingvanessa3277
    @crushingvanessa3277 4 года назад +12

    If a service person suggests anything now, we think they are out to screw us.

    • @javaking1000
      @javaking1000 4 года назад +5

      That's often because he is!

    • @crushingvanessa3277
      @crushingvanessa3277 4 года назад +2

      @@javaking1000 Usually.

    • @googleusergp
      @googleusergp 2 года назад +1

      @@crushingvanessa3277 Or they get commission on what they sell, so that makes it more apt for them to "suggest" what is needed.

    • @crushingvanessa3277
      @crushingvanessa3277 2 года назад

      @@googleusergp Guess that's how the game is played.

    • @thecapone45
      @thecapone45 Год назад +1

      That’s a good point and it’s also the through that ran through my mind. I appreciate mechanics and such, but what ticks me off is the sentiment that we should ALWAYS listen to mechanics and give them the benefit of the doubt. The reality is, I’ve been screwed over or almost screwed over too many times by service people to turn a blind eye.

  • @calbob750
    @calbob750 4 года назад +5

    I missed the part in the training film where they show how to “short stick “ when checking oil so the attendant could sell another quart of oil.
    Don’t forget to pump enough gas to show an even dollar amount on the gas pump. Easier to make change. Ignore the smell of gas spilled.
    The good old days of a full service gas station.

    • @jazzbo13
      @jazzbo13 3 года назад

      Don't forget the old cut the fan belt trick.

    • @itsthehumidityyall8303
      @itsthehumidityyall8303 3 года назад

      Where did you live? Wasn’t like that around my area..

    • @wilobrien9731
      @wilobrien9731 2 года назад

      @@itsthehumidityyall8303 To the best of my knowledge, these things didn't happen in my area either. No doubt that these practices of "automotive sabotage" happened then (as they do today), but I would think they were relatively uncommon at neighborhood service stations. With a predominantly local customer base, these local stations would quickly lose customers if word got out that they were engaging in such practices.

    • @jackeldogo3952
      @jackeldogo3952 2 года назад

      @@wilobrien9731 Back when I was young and used to travel by road a lot, I learned quickly to avoid the interstate exits in the middle of nowhere with a single service station. Always trying to get you to think your car was 10 seconds from exploding on the roadway. I remember one guy telling me brakes "smelled bad" when I drove in and I should get them fixed IMMEDIATELY and HE didn't feel right letting me go on my way--yeah, those same brakes I just had done before my roadtrip... I am sure once my car went on the lift, there was going to be about 17 other problems.

  • @timwoods3171
    @timwoods3171 4 года назад +5

    Is this actress checking out the men's shirts Clara Johnson from "The Andy Griffith Show" -- Hope something-or-other???

  • @nickmad887
    @nickmad887 2 года назад

    thank you

    • @PeriscopeFilm
      @PeriscopeFilm  2 года назад

      You're welcome. Glad you enjoyed it. Join this channel to get access to perks:
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  • @itsthehumidityyall8303
    @itsthehumidityyall8303 3 года назад +3

    Hidden camera. Right.

  • @Aengus42
    @Aengus42 4 года назад +9

    If that's a "hidden camera" I'll eat *ALL* their hats!

    • @SuperIliad
      @SuperIliad 4 года назад

      It isn't supposed to be a hiddden camera; just a name for the style of story telling.

  • @coffeeisgood102
    @coffeeisgood102 Год назад

    There is a fine line between the “helpful” salesman and the “pushy” salesman. The narrator leans towards the latter.

    • @BritonAD
      @BritonAD 8 месяцев назад

      True! Sometimes it's best to do only what they ask.

  • @steveb9151
    @steveb9151 3 года назад +1

    4:13 I guess this wasn't an after-school special for the kiddies.

  • @Matt2chee
    @Matt2chee 3 месяца назад

    1974. I was a pump jockey at 13. "Welcome to Collinwood Sunoco! Can I fill 'er up with Sunoco 260?" Then they would say "no.... give me 3 dollars of 190." I would then smile and say, "Can I check under the hood for you?". When someone like my buddy Jimmy Perps would come in I'd say "Welcome to Collinwood Sunoco, still dating your sister you little *******"

  • @Richard_K1630
    @Richard_K1630 4 года назад +3

    9:16 Put down that girly magazine and sell me a battery.

  • @StudioZ7
    @StudioZ7 Месяц назад

    Early 1950s not 1940s. Narration refers to World War II being ten years earlier and we see years flashing on the screen going from 1941 to 1953.

  • @steveb9151
    @steveb9151 3 года назад

    0:30 What's with the welder's gloves, lady?

  • @lostinpa-dadenduro7555
    @lostinpa-dadenduro7555 3 года назад +2

    Try this at a Detroit 7-Eleven.

  • @DMBall
    @DMBall 3 года назад +6

    Unfortunately, the "Let's Sell" attitude sometimes overstepped its bounds and led to "Unnecessary Sell" and "Sabotage" by service station personnel. Probably a big reason self-service took over.

    • @jimhaines8370
      @jimhaines8370 2 года назад +1

      Self service took over after the first arab oil embargo more and more to get rid of employee's, I E many pump and one cashier in a booth

    • @googleusergp
      @googleusergp 2 года назад +2

      Lots of reasons I would say. As noted, the oil embargos/gas crisis of 1973 and 1979, complexity of vehicles as the years went on, meaning that vehicles went to dealers and specialty shops as time drew on. It took many years, and yes there are still good shops that are plenty busy today, but back in the day, there would be multiple shops in a block's length. Of course there are exceptions and things didn't always play out that way, but over time, people did less maintenance to their cars (as fuel injection and other engine improvements took hold as being standard equipment).

  • @joegoldman3065
    @joegoldman3065 2 года назад

    To me the difference in our culture between 1955 in other words the time of this clip and 1965 is staggering whether it's Fashions automobile designs even the general values of the country. this clip would have been an absolute hoot in 1965 even if done with those clothing styles and those automobiles, so masdively had our culture Changed by the mid-60s.

  • @patdossenko1820
    @patdossenko1820 4 года назад

    awesome

  • @tomservo5007
    @tomservo5007 4 года назад

    lol, hidden camera? What about the hidden boom mike ?

  • @urbexandbrokenthings4806
    @urbexandbrokenthings4806 4 года назад +3

    im really wanting to live in the post war no up sell environment

  • @erickrobertson7089
    @erickrobertson7089 4 года назад +6

    Oh my gosh... I know how every "customer" felt during their experience. New car salesmen who don't know their stock... Repairman who forget about your job until you remind them, maybe more than once... Waiting on the phone to finally speak to someone only to be passed onto someone else and wait again... Merchants who would rather sell you a warranty rather than a good product and then stand behind it...
    The list could go on.
    A decent film on missed opportunities to sell satisfaction or upsell to a customers needs.

  • @tomservo5007
    @tomservo5007 4 года назад +2

    and as wages go down, the problem gets worse

    • @erickrobertson7089
      @erickrobertson7089 4 года назад +1

      You do get what you pay for in labor or goods. Wages have not kept up with the cost of living and haven't for years and we pay so much for things made overseas that we used to pay people to make here. We seem to be in a rush to put ourselves or our neighbors out of work.

    • @crushingvanessa3277
      @crushingvanessa3277 4 года назад

      @@erickrobertson7089 So true, well said.

  • @papabits5721
    @papabits5721 4 года назад +3

    It’s hard to get good help

  • @mickeybitsko1676
    @mickeybitsko1676 Год назад

    Voice over sounds like sgt friday partner

  • @scotttiger8905
    @scotttiger8905 Год назад

    Thats how upsale started.

  • @fromthesidelines
    @fromthesidelines 4 года назад +3

    Originally seen in 1954.

    • @bansheemania1692
      @bansheemania1692 4 года назад +1

      30yrs before me

    • @Aengus42
      @Aengus42 4 года назад +1

      ... & 10 years before me. Eeeeek! (Takes pulse) I'm ok. But jeeez! I'm old!

    • @albear972
      @albear972 4 года назад +1

      Thank you captain *OBVIOUS!*

  • @mickeybitsko1676
    @mickeybitsko1676 Месяц назад

    Was there a threshold for the 5 steps service…a 2 gallon gas sale not worth the effort, unless a looker like Adele jergens 😺

  • @triple6758
    @triple6758 2 года назад

    Moar sales! LOL

  • @aarond23
    @aarond23 3 года назад +2

    H E Double Hockey Sticks....edgy

  • @leegraves8878
    @leegraves8878 4 года назад +2

    Well the tire guy should have tried to sell after the customer said something about the tire. I can tell you even now it could be bald and people will say oh it's fine I don't need a new tire.

    • @bansheemania1692
      @bansheemania1692 4 года назад

      Nee tire, balanced, Oil change. Used to sling at Sears automotive Haha

  • @mang1953
    @mang1953 4 года назад

    Aim to please...

  • @pagedown4195
    @pagedown4195 4 года назад

    Nobody talks like that anymore.

  • @Grungydan
    @Grungydan 4 года назад

    Can we go back to not being sold a billion tons of bullshit we don't need?