Go read a book | Ep. 149 | The Daily Standup

Episode 149: Rob's thinking of writing a book...
⏱️ Timestamps:
00:00:00 - Intro
00:01:33 - Brainstorming customer success book ideas
00:02:11 - Children's book meets customer success
00:04:05 - Complex analogies: rocketships and rentals
00:05:19 - "Playbooks": a minimalist coffee table staple
00:07:47 - Exploring AI’s potential in customer success
00:08:33 - Mapping CS evolution through business stages
00:10:19 - Wrapping up: optimism and untapped potential
📺 Lifetime Value: Your Destination for GTM content
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