I'm using this Ewon Cozy 131 router after being used by tech support and when setting up Talk2M I get an error Error t2m-Talk2M access denied. Tell me if it is connected with the fact that the router must first be removed from the old Talk2M account before adding it to the new one? I've reset the router but it doesn't work...
Hello, when first used, the Ewon Cosy is linked to a Talk2M account. In order to be able to integrate a Cosy into another Talk2M account, it must first be deleted from the device list of the old account. This procedure is necessary for security reasons and prevents devices from being taken over accidentally or possibly with malicious intent. Best regards your Wachendorff support
Schönes Video Christian :-)
I'm using this Ewon Cozy 131 router after being used by tech support and when setting up Talk2M I get an error Error t2m-Talk2M access denied. Tell me if it is connected with the fact that the router must first be removed from the old Talk2M account before adding it to the new one? I've reset the router but it doesn't work...
Hello,
when first used, the Ewon Cosy is linked to a Talk2M account. In order to be able to integrate a Cosy into another Talk2M account, it must first be deleted from the device list of the old account. This procedure is necessary for security reasons and prevents devices from being taken over accidentally or possibly with malicious intent.
Best regards
your Wachendorff support
@@wachendorffprozesstechnik3481 Thank you. everything worked out