If all the tipping seems excessive, I want to say that it was money very well spent to have someone get you through the airport and help you at every step.
My Mom will need to go through customs. She can’t walk long distances and she can’t stand for prolonged time. Do they help get through customs as well?
I recently used wheelchair assistance at two major airports for the first time. It was a smooth, amazing experience. Without that help, I would not have made it to the departure gates or to the airport exits where I could be picked up in a car. The help provided through the TSA line was great. I tipped each person who assisted me $20. I traveled with a carry-on and a personal item bag. Although I was capable of lifting my carry-on into the overhead bin, on one of the flights the United Airlines flight attendant hurried to my side and placed my carry-on into the overhead bin. I told her I realized she didn't have to do that but told her how grateful I was for her help. I'm more likely to travel by air in the future because my experience with wheelchair assistance was A+.
As a long time business flyer. Many times I used curb side skycap check in. Then I became disabled and unable to walk very far. So I showed my wife curbside baggage check in. They also had the reserved wheelchair for me. Makes going through TSA and to the gate easy and eliminates me falling.
I am a private caregiver and I will interview also for a wheelchair agent job tomorrow. I hope to get the job 🙏🤞. It would be a new experience to be helping and meeting different people (vs. a solitary patient).
At DFW Dallas tx. I was told by the airport staff that at the ticket counter of your airline you can request a NON PASSENGER ESCORT PASS to assist someone [an elderly ] to the Gate. That way you know they got on the plane. Also as you said when purchasing a ticket you can request wheelchair assistance if there is a layover and at the next airport they will assist them to the next gate.
The very first thing you mentioned about not having to be confined to a wheelchair and just having it to speed up the process was exactly what I needed to hear. I’ll be flying back from the Philippines in October and I have some disability, but not to the point where it affects my ability and endurance to walk. I’ll be traveling alone for the first time and instead of explaining my disability in detail, my mom just requested me to travel in a wheelchair. On one hand, I’m grateful that someone from the airport will just be there to guide me, but then I still do feel a bit of guilt.
@@AverageMe i actually have a question if you would know....so i struggle with hand tremors and it's hard for me to handle plastic cups and it's difficult to just lean my head forward on a plane just to drink out of a straw. not enough space. would it be possible to bring my own plastic water bottle (bc it'd have a safety cap so i cant spill) and ask flight attendants to fill it for me? i'm worried for if i have to go so long without drinking anything just because i wont have extra space to bend down my head nor am i able to hold a cup to my mouth
very good information! I just want to say that I am unemployed, my mom is on social security. It gets really expensive when you add up paying plus tipping Uber, sky caps, wheelchair assistance(especially if you have multiple connections!). And I was really sad that at the end of our travels the wheelchair assistance helper told me that I did not give him enough! Also don't forget to add in the cost of the ticket, and if you have to pay for luggage to and fro.
I'm sad to hear that, as well. Although I like to tip generously when I can, it's out of line for someone to say that. We all do the best we can, and it's s service, and gratuity is "extra".
Minneapolis/St Paul airport is working on a new program to be much friendlier to disabled passengers. Hopefully this will apply to their equipment (wherlchairs) as well & we'll have less damage.
I interview for the wheelchair agent position next week. My mother uses this service and it is also a good way to help and meet new people. Wish me luck🙏🏽. New subscriber here
@@jeanettegomez9772 Easy once you go you basically are hired. Its a group "interview" so no need to stress if you have anxiety. Once you leave they will send you to get fingerprints.
As a PSA (Passenger Service Agent), we're here to make your life as easy as possible. If you need help, just ask! Also, tips are not necessary, but we greatly appreciate it. If you have any questions from an employee perspective, feel free to ask!
Hi and thank you for your help. I do have a question and my apologies if this is a silly question. But, when I get off of a flight and have requested assistance, when you’re waiting for a person with a wheelchair do I just walk up to one of them and say I need one or do they know a head who it’s for?
@SouthernGospelLady At my company, we have tablets that tell us how many wheelchair passengers there are on a particular flight. The passengers name shows up and it helps to make sure that we have enough chairs for everyone. It's not necessary but it helps keep passengers from having to wait for a chair if no one knew they were coming. They may ask for your boarding pass but that's just because our company gets paid per chair. There is no cost to you, and you can always ask for assistance even if it is not in your reservation. Having that note on your reservation just make everyone's life easier. Hope this helps.
@@SouthernGospelLadyIf they're in the jet bridge waiting for you, they'll gladly assist. We have passengers that have the note but walk off the plane simply because they needed the extra time to board and get situated. We call that "jet bridge jesus" on the receiving end of the flight.
This is the most helpful information. I now feel confident about my flight. Thank you so much, Anne Coghlan - flying to England this Wednesday and need this service which I booked when I got my ticket,
It's quite interesting to see how this works in different parts of the world. I have a lot of experience with assistance in Europe, and it's quite different here! Some of the things are the same, but there are also some big differences. For tourists flying into Europe, this might be good to know as well. For example most airports have to have their own assistance service and you have ato go to a service desk or machine. Tips are also not common at all either.
Thank you very much for this video. I will need assistance for the first time. You make me more calm because now i understand the process. And thank you for the informations about the tips 👍
Thank you so much for the suggestion about printing boarding passes! I'm traveling east coast to west coast US with my elderly parents in June and I never thought of doing that but it makes perfect sense. One question... having traveled with the elderly in the past, would you recommend bulkhead or further back in 1st class for my folks?
Thank you so very much you are very informative I appreciate this information was very well done I'm going to need that help and I'm glad I checked into it with you
HEY MARK WELL JUST Wanted to say Thank you for doing this video It will be very helpful If I ever need to help One of my family Members that uses a Wheelchair Wich there Are a few ok take care stay safe God bless and will see you on the next video
Hello. My mom is 72 and uses a cane although not all the time. We are travelling to Chiang Mai via Thai Airways but theres only 1hr 15mins transit time in the flight they provided. BKK airport is huge and on case our initial flight gets delayed that means we need to rush to the gate for our onward flight. What kind of assistance should we request? We will check our baggages through to our final destination. Thanks!
I’ve never flown through Thailand so I can’t say for sure. But let them know you need wheelchair assistance and I’m sure they’ll take great care of you.
Hi sir @averageme Hi one question please , how about if you have connecting flight and the waiting time of 3 hours and the Person with Disability is alone and have hearing disability , will the person pushing the wheeled chair wait for me?
Very, very helpful. I am dealing with Venous Insufficiency but I'm only 54. So I feel bad about needing to bother with this. But I am going cross country and I don't know how I can make it through O'Hare in an hour and 15 minutes to make my connecting flight. I am far too slow. I will have to have help.
It's not a bother, it's a service. ALso, for anyone else readint his, I NEVER book a flight with less than 1 hour layover for connections, and usually more if I can. So many unexpected things can happen, including lfight delays, and an hour is almost nothing when trying to navigate a large and unfamiliar airport.
So glad to have found this video!! We’ll be taking our fist vacation in 30 years and I am unable to walk far. We’re flying from DFW to Cancun. I know we’re covered in DFW but was I sure what would happen in Cancun. So this sounds like American Airlines will have us taken care of on both ends, is that correct?
Yes but make sure you indicate you're a wheelchair passenger when you book (you can still go in and modify your reservation), and also tell them when you arrive that you'll be needing a wheelchair. Enjoy Cancun!
My dad cant walk very far, and needs wheelchair. During layover, will we get a wheelchair assistance as we arrive to the layover destination and will the person wait till layover finishes? our layover is around 2hr 30 mins in dubai
I can't talk to international travel, but in the US typically they will meet you with the wheelchair at the gate and take you to the connecting gate. You get the wheelchair until you board the next flight. A person will not stay with you They will only get to off the plane, to the gate, and onto the next plane.
Thanks for the informative video 🙂👍🏼 I think I am requesting the wheelchair service for my mom. Question, our layover time is not a lot, it is less than an hour. Do you think requesting this service will slow us down? Mom can walk, but not a lot and not too fast.
No, it will speed things up. The chair will be waiting upon your arrival at the layover and they will swiftly get he to the next gate. It's a good move.
Thank you so much for this! Taking my elderly mom on a trip for the first time needing wheelchari service so this is so helpful. I have a follow up question if you don't mind - what if there's a long gap between when we arrive at the airport and the boarding time, will the wheelchair helpers stay around that whole time? I'm hoping to be able to take my mom to a lounge before boarding - do you think they'll be able to bring her to the lounge and then come back later to help bring her to the gate?
They will get you to the gate, where she will stay in her wheelchair. If you go to the lounge, I would ask the WC attendant how to contact them when it's time to go to the gate. Otherwise, they will have attendants to help move them down the jetway if needed when it's time to board. I recently traveled again with my father-in-law and we needed to get them several times as we had a long layover with bathroom visits, etc. and only had the airports wheelchairs. So I have to have a lot of cash on hand to tip each time.
I am trying to travel with my husband and my 2 year old child. I have a herniated disc, so my Dr said I can get a Dr note for a wheelchair (If needed) since walking/ standing hurts alot. Will they help with my carryon if i request the wheelchair service? Since my husband will be navigating his carryon and our daughter's stroller, wondering how my carryon would travel with us....unsure whether requesting the wheelchair would help or hamper our travelling. Any suggestions? Thank you for the informative video!!
First, you want need a Dr.'s note, as the airport doesn't require it. Your word is enough. As for the carry on, they are VERY good at handling bags (there is space beneath the wheelchair, there are "hooks" from which they can hang things, and they can rest them in your lap). Additionally, they will get you through security more easily. Under the conditions you described, I would absolutely use the wheelchair service.
@@AverageMe thank you so much for replying! It is extremely helpful :) And I am thinking that it would be the same regardless of whether it is a small carryon suitcase or just a backpack right? Travelling with my kiddo in a flight for the first time, so obviously I am (super nervous and) going to overpack snacks and her playstuff (one of our flight is over 12 hours long 😅)
Hey: my mom is visiting…do you know how US immigration works at airport for people who travel alone, don’t speak English and are using wheelchair assistance?
I’ve been through it but never in a wheelchair. Most have officers with sheets on which the person (your mom) can point to her language. Then they’ll find a person or service to translate. A wheelchair assistant person will still be available to help move her through the airport.
so I dont plan to print it out for my sister, we will be using mobile boarding passses but do I just check in at the desk and WAIT for a wheelchair to come before we go through security check
I've been discriminated against for using a wheel chair on allegiant because I look fine. I don't look disabled. I'm in my 60s. I can walk, walk fairly fast, and have good balance, but long distance walking and standing in line for too long will cause me a great deal of pain. I've even seen you tube videos of people claiming that people fake a disability to get early boarding. I always pay for early boarding and seat selection. They don't look at your ticket before treating you poorly. I have to say that South West, so far, has treated me well when I asked for a wheel chair. I have started taking my walker because I need it at my destination, when I know I will have to walk some distance. Sometimes when I get my walker back from the airport a screw and bolt is missing, so I cannot use my walker until, I go buy a new screw to fix it. That gets frustrating too. Other then the disability issue, I love flying allegaiant. I like the small airports. They just need to talk to some of their employees about treating people who need wheel chairs or come with a walker, respect, even if they don't look disabled.
@@proshowetsingerq7129 not true. That is why we get discriminated against because some of us do look fine. I now carry a note from my doctor that explains my illness. Not that anyone will bother to look at it before boarding. I've gotten to check in where it shows that I paid for early boarding and seat selection and I still have been treated like I was faking. I'm now in my 70s. I have bone on bone in my foot. The doctor told me to take Glucosamine capsules and drink bone broth everyday and that will help with the pain. That has helped some. I can walk fine and I have good balance. I just deal with pain when standing in one spot for too long or walking much distance.. The weather seems to have some effect too.. Cold rainy days are worse.. Some days are not real bad, other days are real bad.. I never know. Ive always paid for early boarding and seat selection, so I don't want anything for free. I stopped flying. I much prefer Amtrak, now that I'm retired and have the time. It's much easier then flying and so far I have not been discriminated against.
Thank you so much for this valuable info!!! This topic is super important to me and I appreciate you taking the time to educate us! Be well, be safe and Cheers!!
Very informative video. I am traveling from U.K. to LAX. Because I am unable to carry two suitcases & push a wheelchair would Assistance Help be willing to take us to a taxi rank?
They typically take you as far as baggage claim. They may take you to taxi stand if you ask them. Ours took my father in law all the way to our rental car!
Flight attendants on some airline will assist with stowing the bags in the overhead. I use the assistance service for navigation due to low vision. Once I am familiar with a given airport I can get away without using the service.
Thanks for the ccomment, Bluetheta. Yes they will, but it shouldn't be expected of them, nor is it a required job function. Most do it as a courtesy or just to expedite the boarding process.
Hi. I'm from the UK we recently travelled to Mexico. We used Tui airlines and fat track. We had to get ourselves through the airport, on arrival to mexico assistance was waiting for us at the bottom of the aircraft steps, luckily my sister was travelling with us to help us. the assistance person told us to go to passport control which we did then it was ages until we found my husband, we had his passport. My question is, what if i had been on my own.! honestly i would have had a heart attack being separated from my husband, how do I get to stay with him
Just remember you're not really on your own because they have assistance with wheelchairs that they will switch you from one to another wheelchair and put you in the plane if you cannot walk they will have another wheelchair it's very thin you sit down they strap you up And if you have a bag you hold on to it when your arms are crossed and they will pull the chair till you get to your seat then they will release the strap and hope you get on your seat just remember that hes not saying that here on his video but yes they do that because they did that to me and plus when you go On a wheelchair they get you by security And on the way to your gate you could tow them can you stop at the store at the airport shop and you could buy a soda you could buy a few thing you want to buy Even McDonald's if you want to buy they will stay with you at all times but once you get to the gate area will sit you down on the chair and they will leave and Into your name is call they'll get another wheelchair Sit you down and line you up To get you towards the plane You could also tell them I like to change my seat please they will talk to the ticket counter at the gate area And they will change your seat like they did to me they game Mia windows seat because I told them I cannot stand up every time1 So the ticket counter on the gate area Help me out and gave me a window seat Then the person Pushed the wheelchair when it was time to board I was the 1st one on the plane push me towards the door where they had somebody wait in with and then we'll chair where they strapped me up and took me to my seat and I tipped them it was Wonderful
Not sure what you mean. Are you bringing your own WC? If so, it'll have to be checked and you'll likely use an airport chair to get to and from boarding . An aisle chair is for people who have no ability to go down the aisle. It literally gets a person to their airplane seat.
Some airlines will do it for you so that is incorrect what you're saying sir OK because they put my carry on I did not have to pay $30 to check in my bag thank you and the other bag that I had my personal book back they gave it to me I put it underneath the seat everything was OK didn't have no problem at all on Delta airlines so you're incorrect
That is not true because they took my bag and they put it on the overhead compartment on the plane so that is not true the flight attendant took my carry on back and put it on the over coapartment with no problem at all so that is not true what you're saying
Some flight attendants will do it, either as a favor or to expedite boarding. However, they are not REQUIRED to help passengers with luggage, and it is not part of their job duties. If a FA helps you in that manner, please view it as a courtesy and favor, and thank them!
Which airport? I have always tipped assistance and have NEVER been told otherwise. Tips have always been accepted. In 10 years of traveling for business, every business traveler I know has always tipped. I'd love to hear more about your airport; that is quite unusual, and is certainly not the standard across the industry.
@@AverageMe amsterdam.. most of the people will take it. But if the see you take it. You will be fired on spot. If you say no to a tip and they really want you to take it. You have to take it and call your supervisor and then you have to give it to them. And they will give it to a charity end of the year. Some colleagues will snitch on you if they see you take a tip and nog call the supervisor. Its at your own risk
I am travelling via Amsterdam next week. So, should I try to tip or not? I don't want any trouble for anyone. Also, is it considered rude if I tip in Amsterdam?
the part about no carry on is not true,, most people the are disabled have meds that have to be on the plane,,also the wheelchair battery if lithium also has to be in the cabin and the pilot notified, i fly with my chair and they not only put my carry on away but they also carry it onto the plane when i turn my chair over to them at the plane door, i have even gone international by myself, they assist you through customs as well,,, do not be afraid to fly
my point is that they will help you stow it or stow it for you, the way you said it might give people the impression that the crew would give NO assistance@@AverageMe
If all the tipping seems excessive, I want to say that it was money very well spent to have someone get you through the airport and help you at every step.
My Mom will need to go through customs. She can’t walk long distances and she can’t stand for prolonged time. Do they help get through customs as well?
Yes , wheelchair agents do that!
This is exactly what I was looking for my elderly dad who's flying internationally alone for the first time. Thank you.
I'm glad it helped!
I recently used wheelchair assistance at two major airports for the first time. It was a smooth, amazing experience. Without that help, I would not have made it to the departure gates or to the airport exits where I could be picked up in a car. The help provided through the TSA line was great. I tipped each person who assisted me $20. I traveled with a carry-on and a personal item bag. Although I was capable of lifting my carry-on into the overhead bin, on one of the flights the United Airlines flight attendant hurried to my side and placed my carry-on into the overhead bin. I told her I realized she didn't have to do that but told her how grateful I was for her help. I'm more likely to travel by air in the future because my experience with wheelchair assistance was A+.
Thank you for sharing your experience!
As a long time business flyer. Many times I used curb side skycap check in. Then I became disabled and unable to walk very far. So I showed my wife curbside baggage check in. They also had the reserved wheelchair for me. Makes going through TSA and to the gate easy and eliminates me falling.
I am a private caregiver and I will interview also for a wheelchair agent job tomorrow. I hope to get the job 🙏🤞. It would be a new experience to be helping and meeting different people (vs. a solitary patient).
At DFW Dallas tx. I was told by the airport staff that at the ticket counter of your airline you can request a NON PASSENGER ESCORT PASS to assist someone [an elderly ] to the Gate. That way you know they got on the plane. Also as you said when purchasing a ticket you can request wheelchair assistance if there is a layover and at the next airport they will assist them to the next gate.
Great information! Thanks for sharing!
Thank you so much this. Am having anxiety trying to get my mom who have never travelled before to come to Canada so this is help info.
The very first thing you mentioned about not having to be confined to a wheelchair and just having it to speed up the process was exactly what I needed to hear. I’ll be flying back from the Philippines in October and I have some disability, but not to the point where it affects my ability and endurance to walk. I’ll be traveling alone for the first time and instead of explaining my disability in detail, my mom just requested me to travel in a wheelchair. On one hand, I’m grateful that someone from the airport will just be there to guide me, but then I still do feel a bit of guilt.
Please don't feel guilty. It speeds up the process for everyone, not just you. So you are really helping everyone around you! Safe travels!
@@AverageMe i actually have a question if you would know....so i struggle with hand tremors and it's hard for me to handle plastic cups and it's difficult to just lean my head forward on a plane just to drink out of a straw. not enough space. would it be possible to bring my own plastic water bottle (bc it'd have a safety cap so i cant spill) and ask flight attendants to fill it for me? i'm worried for if i have to go so long without drinking anything just because i wont have extra space to bend down my head nor am i able to hold a cup to my mouth
No one is “confined” to their wheelchair. Mine FREES me.
That part of Tipping caught me on...
Some people "thank you" is a song of the day 😂😂😂 but anyway better than saying nothing!
Thank you for a very informative video. You have helped answer some of the questions I had about my upcoming first flight in a wheelchair.
Have a safe flight!
very good information! I just want to say that I am unemployed, my mom is on social security. It gets really expensive when you add up paying plus tipping Uber, sky caps, wheelchair assistance(especially if you have multiple connections!). And I was really sad that at the end of our travels the wheelchair assistance helper told me that I did not give him enough! Also don't forget to add in the cost of the ticket, and if you have to pay for luggage to and fro.
I'm sad to hear that, as well. Although I like to tip generously when I can, it's out of line for someone to say that. We all do the best we can, and it's s service, and gratuity is "extra".
Excellent information! Flying with my elderly mother who needs assistance. Thank you!
This makes me feel better about my upcoming trip, which I will unfortunately be on crutches for. Thank you!
Minneapolis/St Paul airport is working on a new program to be much friendlier to disabled passengers. Hopefully this will apply to their equipment (wherlchairs) as well & we'll have less damage.
Thank you for the information. ☺️
Thank you so much going thru some medical treatments makes me feel better about using this service
I interview for the wheelchair agent position next week. My mother uses this service and it is also a good way to help and meet new people. Wish me luck🙏🏽. New subscriber here
It's noble to help people! Good luck!
Hello, how did your interview go?
Hello, how did your interview go?
Hello, how did your interview go?
@@jeanettegomez9772 Easy once you go you basically are hired. Its a group "interview" so no need to stress if you have anxiety. Once you leave they will send you to get fingerprints.
Thank you very much for this video. Traveling in a couple of weeks and I will be using wheelchair help.
Good luck!
As a PSA (Passenger Service Agent), we're here to make your life as easy as possible. If you need help, just ask! Also, tips are not necessary, but we greatly appreciate it. If you have any questions from an employee perspective, feel free to ask!
Hi and thank you for your help. I do have a question and my apologies if this is a silly question. But, when I get off of a flight and have requested assistance, when you’re waiting for a person with a wheelchair do I just walk up to one of them and say I need one or do they know a head who it’s for?
@SouthernGospelLady At my company, we have tablets that tell us how many wheelchair passengers there are on a particular flight. The passengers name shows up and it helps to make sure that we have enough chairs for everyone. It's not necessary but it helps keep passengers from having to wait for a chair if no one knew they were coming. They may ask for your boarding pass but that's just because our company gets paid per chair. There is no cost to you, and you can always ask for assistance even if it is not in your reservation. Having that note on your reservation just make everyone's life easier. Hope this helps.
@@SouthernGospelLadyIf they're in the jet bridge waiting for you, they'll gladly assist. We have passengers that have the note but walk off the plane simply because they needed the extra time to board and get situated. We call that "jet bridge jesus" on the receiving end of the flight.
This is the most helpful information. I now feel confident about my flight. Thank you so much, Anne Coghlan - flying to England this Wednesday and need this service which I booked when I got my ticket,
I hope it went well!
Very useful,thanks. First time in a wheelchair this weekend.
Good Luck & safe travels!
Have used the service for an elderly friend. He TrueType appreciated I did that. Now I use the service. Good info! Helps everyone.
It's quite interesting to see how this works in different parts of the world. I have a lot of experience with assistance in Europe, and it's quite different here! Some of the things are the same, but there are also some big differences. For tourists flying into Europe, this might be good to know as well. For example most airports have to have their own assistance service and you have ato go to a service desk or machine. Tips are also not common at all either.
Thanks for sharing! I noticed that tipping was uncommon during my recent trip to Norway.
Thank you very much for this video. I will need assistance for the first time. You make me more calm because now i understand the process. And thank you for the informations about the tips 👍
Very informative video. Thanks for sharing the information
You taught me a lot! Thanks
This is so helpful! Thank you so much!! 👍🏻👍🏻👍🏻
Thank you so much for the suggestion about printing boarding passes! I'm traveling east coast to west coast US with my elderly parents in June and I never thought of doing that but it makes perfect sense.
One question... having traveled with the elderly in the past, would you recommend bulkhead or further back in 1st class for my folks?
Very informative video Mark! Tbh, even though I don’t use a wheelchair, I still always print out a boarding pass as well as a mobile one!😸
Informative video Thanks sir
Helpful information
Thanks
We appreciate this contribution sir Ty so so much!! 😊
Thank you so very much you are very informative I appreciate this information was very well done I'm going to need that help and I'm glad I checked into it with you
Me too. I can walk with a cane but cant stand long in tsa lines. Very helpful
Thank you for helpful video
Very helpful
HEY MARK WELL JUST
Wanted to say Thank you for doing this video
It will be very helpful
If I ever need to help One of my family Members that uses a Wheelchair Wich there Are a few ok take care stay safe God bless and will see you on the next video
Thank you so much! I am travelling with my dad who needs a wheelchair. 💕
I'll be doing a follow-up soon for people who absolutely cannot walk and need to be taken all the way to their seat on the plane.
Thank you so much
Thanks. Best wishes from Morocco
Thank you for the perfect explanations🌹
Hello. My mom is 72 and uses a cane although not all the time. We are travelling to Chiang Mai via Thai Airways but theres only 1hr 15mins transit time in the flight they provided. BKK airport is huge and on case our initial flight gets delayed that means we need to rush to the gate for our onward flight. What kind of assistance should we request? We will check our baggages through to our final destination. Thanks!
I’ve never flown through Thailand so I can’t say for sure. But let them know you need wheelchair assistance and I’m sure they’ll take great care of you.
Thanks for this video.. so helpful!
Good information!
Glad it was helpful!
Very nice video
Thanks! I hope it's helpful for you!
Hi sir @averageme Hi one question please , how about if you have connecting flight and the waiting time of 3 hours and the Person with Disability is alone and have hearing disability , will the person pushing the wheeled chair wait for me?
No, they will wheel the person to the next gate. If there is a long layover, someone will come BACK to the gate to help again when it's time to board.
Very, very helpful. I am dealing with Venous Insufficiency but I'm only 54. So I feel bad about needing to bother with this. But I am going cross country and I don't know how I can make it through O'Hare in an hour and 15 minutes to make my connecting flight. I am far too slow. I will have to have help.
It's not a bother, it's a service. ALso, for anyone else readint his, I NEVER book a flight with less than 1 hour layover for connections, and usually more if I can. So many unexpected things can happen, including lfight delays, and an hour is almost nothing when trying to navigate a large and unfamiliar airport.
So glad to have found this video!! We’ll be taking our fist vacation in 30 years and I am unable to walk far. We’re flying from DFW to Cancun. I know we’re covered in DFW but was I sure what would happen in Cancun. So this sounds like American Airlines will have us taken care of on both ends, is that correct?
Yes but make sure you indicate you're a wheelchair passenger when you book (you can still go in and modify your reservation), and also tell them when you arrive that you'll be needing a wheelchair. Enjoy Cancun!
I just did this for my mother for the first time. Can my husband and I accompany her to the gate or no?
Without a boarding pass? Rarely, but some airports do allow it. Check ahead with the airport.
@@AverageMe American Airlines gave me a " gate pass" we shall see if they let me accompany her
My dad cant walk very far, and needs wheelchair. During layover, will we get a wheelchair assistance as we arrive to the layover destination and will the person wait till layover finishes? our layover is around 2hr 30 mins in dubai
I can't talk to international travel, but in the US typically they will meet you with the wheelchair at the gate and take you to the connecting gate. You get the wheelchair until you board the next flight. A person will not stay with you They will only get to off the plane, to the gate, and onto the next plane.
Thanks for the informative video 🙂👍🏼
I think I am requesting the wheelchair service for my mom.
Question, our layover time is not a lot, it is less than an hour. Do you think requesting this service will slow us down? Mom can walk, but not a lot and not too fast.
No, it will speed things up. The chair will be waiting upon your arrival at the layover and they will swiftly get he to the next gate. It's a good move.
Thank you so much for this! Taking my elderly mom on a trip for the first time needing wheelchari service so this is so helpful. I have a follow up question if you don't mind - what if there's a long gap between when we arrive at the airport and the boarding time, will the wheelchair helpers stay around that whole time? I'm hoping to be able to take my mom to a lounge before boarding - do you think they'll be able to bring her to the lounge and then come back later to help bring her to the gate?
They will get you to the gate, where she will stay in her wheelchair. If you go to the lounge, I would ask the WC attendant how to contact them when it's time to go to the gate. Otherwise, they will have attendants to help move them down the jetway if needed when it's time to board.
I recently traveled again with my father-in-law and we needed to get them several times as we had a long layover with bathroom visits, etc. and only had the airports wheelchairs. So I have to have a lot of cash on hand to tip each time.
@@AverageMe got it, thank you! Completely agree with your tipping recommendations!
I am trying to travel with my husband and my 2 year old child. I have a herniated disc, so my Dr said I can get a Dr note for a wheelchair (If needed) since walking/ standing hurts alot. Will they help with my carryon if i request the wheelchair service? Since my husband will be navigating his carryon and our daughter's stroller, wondering how my carryon would travel with us....unsure whether requesting the wheelchair would help or hamper our travelling. Any suggestions? Thank you for the informative video!!
First, you want need a Dr.'s note, as the airport doesn't require it. Your word is enough. As for the carry on, they are VERY good at handling bags (there is space beneath the wheelchair, there are "hooks" from which they can hang things, and they can rest them in your lap). Additionally, they will get you through security more easily. Under the conditions you described, I would absolutely use the wheelchair service.
@@AverageMe thank you so much for replying! It is extremely helpful :) And I am thinking that it would be the same regardless of whether it is a small carryon suitcase or just a backpack right? Travelling with my kiddo in a flight for the first time, so obviously I am (super nervous and) going to overpack snacks and her playstuff (one of our flight is over 12 hours long 😅)
Hey: my mom is visiting…do you know how US immigration works at airport for people who travel alone, don’t speak English and are using wheelchair assistance?
I’ve been through it but never in a wheelchair. Most have officers with sheets on which the person (your mom) can point to her language. Then they’ll find a person or service to translate. A wheelchair assistant person will still be available to help move her through the airport.
so I dont plan to print it out for my sister, we will be using mobile boarding passses but do I just check in at the desk and WAIT for a wheelchair to come before we go through security check
Yes they will help you get a wc at the check-in desk.
Do you know Delta assist from the check in counter or from the gate to the plane?
They can assist from the sidewalk check-in if needed. Certainly from the check-in counter. And, yes, once at the gate, they will assist to the plane.
@@AverageMe Thank you so much. Happy New Year 2023 to you! 🎊
I've been discriminated against for using a wheel chair on allegiant because I look fine. I don't look disabled. I'm in my 60s. I can walk, walk fairly fast, and have good balance, but long distance walking and standing in line for too long will cause me a great deal of pain.
I've even seen you tube videos of people claiming that people fake a disability to get early boarding. I always pay for early boarding and seat selection. They don't look at your ticket before treating you poorly. I have to say that South West, so far, has treated me well when I asked for a wheel chair.
I have started taking my walker because I need it at my destination, when I know I will have to walk some distance. Sometimes when I get my walker back from the airport a screw and bolt is missing, so I cannot use my walker until, I go buy a new screw to fix it. That gets frustrating too.
Other then the disability issue, I love flying allegaiant. I like the small airports. They just need to talk to some of their employees about treating people who need wheel chairs or come with a walker, respect, even if they don't look disabled.
People sometimes make rash assumptions. Thanks for your itneresting comment.
I bet you dont need A wheelchair you just use this service because its free….
@@proshowetsingerq7129 not true. That is why we get discriminated against because some of us do look fine. I now carry a note from my doctor that explains my illness. Not that anyone will bother to look at it before boarding. I've gotten to check in where it shows that I paid for early boarding and seat selection and I still have been treated like I was faking.
I'm now in my 70s. I have bone on bone in my foot. The doctor told me to take Glucosamine capsules and drink bone broth everyday and that will help with the pain. That has helped some.
I can walk fine and I have good balance. I just deal with pain when standing in one spot for too long or walking much distance..
The weather seems to have some effect too.. Cold rainy days are worse.. Some days are not real bad, other days are real bad.. I never know. Ive always paid for early boarding and seat selection, so I don't want anything for free.
I stopped flying. I much prefer Amtrak, now that I'm retired and have the time. It's much easier then flying and so far I have not been discriminated against.
I have the same problem this gon be my first time flying when I arrive at the airport who do I let know I need wheelchair assistance?
Thank you so much for this valuable info!!! This topic is super important to me and I appreciate you taking the time to educate us! Be well, be safe and Cheers!!
Ty sm, how much tip in london heathrow? Please reply.
I am unfamiliar with tipping protocol in england. Perhaps a viewer can help with this one.
Very informative video. I am traveling from U.K. to LAX. Because I am unable to carry two suitcases & push a wheelchair would Assistance Help be willing to take us to a taxi rank?
They typically take you as far as baggage claim. They may take you to taxi stand if you ask them. Ours took my father in law all the way to our rental car!
Flight attendants on some airline will assist with stowing the bags in the overhead. I use the assistance service for navigation due to low vision. Once I am familiar with a given airport I can get away without using the service.
Thanks for the ccomment, Bluetheta. Yes they will, but it shouldn't be expected of them, nor is it a required job function. Most do it as a courtesy or just to expedite the boarding process.
🎉thank you
Hi. Is it okay if I bring urinal at the airport or inside the plane ? I’m just wondering because we have a long fly.
Well, you can probably bring it. Using it might be another story!
Hi. I'm from the UK we recently travelled to Mexico. We used Tui airlines and fat track. We had to get ourselves through the airport, on arrival to mexico assistance was waiting for us at the bottom of the aircraft steps, luckily my sister was travelling with us to help us. the assistance person told us to go to passport control which we did then it was ages until we found my husband, we had his passport. My question is, what if i had been on my own.! honestly i would have had a heart attack being separated from my husband, how do I get to stay with him
Where do they seat you? Is it in the front of the aircraft?
is Tip expected?
Hello Sir how are you and actually I am also looking for a Job Wheelchair and I have high School Diploma
Omg I need to print at the airport?
No, you can print your boarding pass at home. But since you're using Wheelchair Assist anyway, you may as well let them do it for you.
Just remember you're not really on your own because they have assistance with wheelchairs that they will switch you from one to another wheelchair and put you in the plane if you cannot walk they will have another wheelchair it's very thin you sit down they strap you up And if you have a bag you hold on to it when your arms are crossed and they will pull the chair till you get to your seat then they will release the strap and hope you get on your seat just remember that hes not saying that here on his video but yes they do that because they did that to me and plus when you go On a wheelchair they get you by security And on the way to your gate you could tow them can you stop at the store at the airport shop and you could buy a soda you could buy a few thing you want to buy Even McDonald's if you want to buy they will stay with you at all times but once you get to the gate area will sit you down on the chair and they will leave and Into your name is call they'll get another wheelchair Sit you down and line you up To get you towards the plane You could also tell them I like to change my seat please they will talk to the ticket counter at the gate area And they will change your seat like they did to me they game Mia windows seat because I told them I cannot stand up every time1 So the ticket counter on the gate area Help me out and gave me a window seat Then the person Pushed the wheelchair when it was time to board I was the 1st one on the plane push me towards the door where they had somebody wait in with and then we'll chair where they strapped me up and took me to my seat and I tipped them it was Wonderful
They're going to dump me at baggage claim!!???!!!
How do I get to the curb.
I tried checking escort pass in Mumbai India they have unfortunately stopped it since Covid.
Thank you for sharing that information.
I had to surrender my wheelchair and transfer to aisle chair
Not sure what you mean. Are you bringing your own WC? If so, it'll have to be checked and you'll likely use an airport chair to get to and from boarding . An aisle chair is for people who have no ability to go down the aisle. It literally gets a person to their airplane seat.
I cant walk long distance and Im in my 50’s
Then wheelchair assistance will be good for you
It’s 2023 now
It is indeed!
But I'm traveling alone..
Some airlines will do it for you so that is incorrect what you're saying sir OK because they put my carry on I did not have to pay $30 to check in my bag thank you and the other bag that I had my personal book back they gave it to me I put it underneath the seat everything was OK didn't have no problem at all on Delta airlines so you're incorrect
That is not true because they took my bag and they put it on the overhead compartment on the plane so that is not true the flight attendant took my carry on back and put it on the over coapartment with no problem at all so that is not true what you're saying
Some flight attendants will do it, either as a favor or to expedite boarding. However, they are not REQUIRED to help passengers with luggage, and it is not part of their job duties. If a FA helps you in that manner, please view it as a courtesy and favor, and thank them!
Welchyir assistant job
Portl job vacancy
Pl speak in tamil
I don't speak the language, sorry.
Ik work at the airport as assistance. And we can nog accept tips :( or else we het fires
Which airport? I have always tipped assistance and have NEVER been told otherwise. Tips have always been accepted. In 10 years of traveling for business, every business traveler I know has always tipped. I'd love to hear more about your airport; that is quite unusual, and is certainly not the standard across the industry.
@@AverageMe amsterdam.. most of the people will take it. But if the see you take it. You will be fired on spot. If you say no to a tip and they really want you to take it. You have to take it and call your supervisor and then you have to give it to them. And they will give it to a charity end of the year. Some colleagues will snitch on you if they see you take a tip and nog call the supervisor. Its at your own risk
I am travelling via Amsterdam next week. So, should I try to tip or not? I don't want any trouble for anyone. Also, is it considered rude if I tip in Amsterdam?
the part about no carry on is not true,, most people the are disabled have meds that have to be on the plane,,also the wheelchair battery if lithium also has to be in the cabin and the pilot notified, i fly with my chair and they not only put my carry on away but they also carry it onto the plane when i turn my chair over to them at the plane door, i have even gone international by myself, they assist you through customs as well,,, do not be afraid to fly
Yes you can bring carry on, just like any other passenger
my point is that they will help you stow it or stow it for you, the way you said it might give people the impression that the crew would give NO assistance@@AverageMe