How You Can Destroy Hospitality Norms to Delight Guests

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  • Опубликовано: 26 сен 2024

Комментарии • 10

  • @carloscastanon7892
    @carloscastanon7892 7 месяцев назад +1

    Big fan of your work. I share your vision of this industry. Thanks for sharing valuable content. Best!

  • @deta002
    @deta002 7 месяцев назад +1

    Appreciate the excellent hospitality information. Now, who's muscular? 😂

  • @JRspeaking
    @JRspeaking 7 месяцев назад

    You just keep reinventing yourself, man.

  • @jasonhorsley8365
    @jasonhorsley8365 6 месяцев назад

    Hi Richard, same question here. Where do you draw the line for something that is included in the nightly rate and what is an upsell? How are those fees and billing system presented to the guest? Thanks so much!!

  • @robneundorf
    @robneundorf 7 месяцев назад +2

    Looks like OBX in the background

    • @imrichardfertig
      @imrichardfertig  7 месяцев назад +2

      You've got a keen eye. We filmed this at one of our Edgecamp Sporting Club properties

  • @annetteselent
    @annetteselent 7 месяцев назад

    I enjoyed the information that your fiance gave. Very informative and inspiring for me😁. Tell her Thankyou and yes please to more from her.
    And you of course😁

  • @dantenewyork7380
    @dantenewyork7380 7 месяцев назад +1

    would love to see more examples of the departure process. yes tailoring emails to their schedule and desires is a task unto itself, but having that seamless pre arrival and departure could be applied to other industries for sure, especially restaurants

    • @imrichardfertig
      @imrichardfertig  7 месяцев назад +1

      We'll keep those types of examples in mind for a future video! Thanks for the feedback

  • @mubashirgfx
    @mubashirgfx 7 месяцев назад

    Hey Richard, I hope you are fine.
    Your RUclips video content is amazing, you just need to improve your RUclips thumbnails.
    I'm an expert thumbnail designer with 4 years of experience. If you need my assistance then let me know.
    I would like to improve your thumbnail designs.