Thank you so much I was doing research for my agents and came accross your videos I will be using them today in coaching session and will give an update as to how they helped my team.
Thank you Myra for sharing your ideas and approach to Customer Service. As a beginner in this field, I find your recommendations most relevant, and they actually work in practice!
New subscriber here. I've been a CSR for 6months and counting and all your tips is a big help on how to handle customers specially delivering a bad news. Thank you so much Myra.
Hello Myra! I'm from Brazil. Thank you so much for sharing your knowledge here. I'm learning a lot because what you teach translates directly to my daily practice at work.
Hi and hello😊. Thank you for your vids. Very helpful. I am starting remote csr job in 3 weeks and my goal is to be the most confident with customers that I can be. And more importantly, helpful.
Hi..myra been watching your video tips and its a big help since i am working in a call center industry and this will help me more Cheersss from philippines!!!
Hey there. I'm new here just saw the first part of the vid to check in and say hi as a first timer. I will be working in a call center soon on a payments account and i thought watching some of your vids could help me in different aspects.
Hi, Myra. I am a new hire on a Telco account, on Technical Support. Your videos are very useful for me as i don't know how to deliver bad resolutions. Cheers from Romania!
Thank you for sharing this helpful links Myra.I appreciate your sincerity and passion.All you've said is reality. I love you giving examples. More Power!
Hi! I love your videos and have shared them with my participant services unit. They think you’re pretty terrific and very enthusiastic as you share important tips in caring for our customers.
Loved this video! It shows detailed information on how to de escalate. The part of recognizing the customer concern, the last example tho "this is no more acceptable to us than to you". Then explain. This could absolutely works for me.
Hey, i've recently watch your videos and incorporate it on my chats it has really done wonders... thanks for your insights looking forward for more videos... Thanks a lot!!!
@@myragolden I just wanted to say thank you, your videos helped me a lot, now i work in a BPO company and hoping to grow further in future, i have taken the first step in life. Thank you, Mani
Hey Myra! Thank you for the great video!
Thank you so much I was doing research for my agents and came accross your videos I will be using them today in coaching session and will give an update as to how they helped my team.
Thank you Myra for sharing your ideas and approach to Customer Service. As a beginner in this field, I find your recommendations most relevant, and they actually work in practice!
Glad it was helpful!
New subscriber here. I've been a CSR for 6months and counting and all your tips is a big help on how to handle customers specially delivering a bad news. Thank you so much Myra.
Awesome! Thank you!
HI Myra!! Thank you so much! I learned alot from your videos!!! Thanks i've found your channel!! 🎉❤
Video just started and I know this is gonna help. Too often I have to give bad news.
Hi, thanks for the valuable information you share with us.
Hi, overwhelmed over here. Thanks for these videos. I am so glad I found you
I'm so glad!
Hello Myra! I'm from Brazil. Thank you so much for sharing your knowledge here. I'm learning a lot because what you teach translates directly to my daily practice at work.
You are so welcome!
hi and thank you so much for your videos .. going to watch them all
Hello. I am using your video to train my Filipino agents in the Philippines
Hi Ms. Golden. I appreciate your tips!
Hi, Tammy! Thank you!
Hello Myra! My name is Brenda. I love your poise and confidence. Thanks, Brenda
Thank you, Brenda!
Hi. I'm looking forward to putting these tips to good use.
Hi Myra, I'm a newbie in a BPO company here in the Philippines. Thanks a lot for doing this videos, it helps a lot! 😍
Hey there! So glad you’re here!
Hi Myra, thank you for the amazing Video
Thank you!
Hi Myra! I'm from Philippines! I Love your videos I was able to understand now customers from your state . Big help Thanks. Please stay safe!
So glad my video helped you!
Thank you Myra! Excellent advice, well and efficiently explained.
Glad it was helpful!
Thank you for your great tips. Very helpful
Hi and hello😊. Thank you for your vids. Very helpful. I am starting remote csr job in 3 weeks and my goal is to be the most confident with customers that I can be. And more importantly, helpful.
Hi, Amy! Congratulations on your new job! I want what you want - for you to be confident and helpful. :-)
Hi..myra been watching your video tips and its a big help since i am working in a call center industry and this will help me more
Cheersss from philippines!!!
Best of luck!
Ellooo , thankyou for your free course it really really helped me and my team
Happy to help!
Thanks Myra your advice is always right on point💜
Thank you!!!!
Hey there. I'm new here just saw the first part of the vid to check in and say hi as a first timer. I will be working in a call center soon on a payments account and i thought watching some of your vids could help me in different aspects.
I'm from Jamaica by the way 👋🏼
Your videos have helped me a lot. Thank you very much, please keep sharing your wisdom
Hi, John! Thank you so much!
Hi, Myra. I am a new hire on a Telco account, on Technical Support. Your videos are very useful for me as i don't know how to deliver bad resolutions. Cheers from Romania!
Glad it was helpful!
Great video with great examples. Thank you for this.
You're very welcome!
Hi Myra..after watching a couple of your videos I was hooked! I'm subscribed and soaking up all this wonderful advice. Thank you!
Hi, Steve! Welcome to my channel and thanks for subscribing. Your comment just made my morning!
Hi from From TN! Thanks for what you do!
Hi, Ms. Phoenix99! You're welcome!
Thank you for sharing this helpful links Myra.I appreciate your sincerity and passion.All you've said is reality. I love you giving examples. More Power!
Ahhh, Evelyn, thank you! You made my day.
Hi! I love your videos and have shared them with my participant services unit. They think you’re pretty terrific and very enthusiastic as you share important tips in caring for our customers.
Hello, and thank you for your words, and for sharing my training with your participant services unit. :-)
Hi myra thank you for sharing
Hi, Elmarie! My pleasure!
Starting watching all your vedios now.
Hi Myra, Good tips, thanks!
Hi, Herb! You're welcome!
Hi Myra: Good Review for me! Thank you! 🤗
Hi, Anne. Often we know the fundamentals, and a reminder is helpful. Thanks so much!
Hi thank you so much for the help you put on you tube I appreciate you!
Hi, Jessica!
Você é perfeita!!!! Imensamente agradecida pelos ensinamentos. (You're perfect!!!! Thank you so much for the teachings. Hugs from Brazil!)
Hi, Ingrid! Thank you soooo much! You just made my afternoon!
Yep!!! This was great 👍🏾
Glad you liked it!!
Hi Myra!!!! This is very helpful 💖
I'm so glad!
Hi all the way from South Africa
Hi there!!!
Hi, Thank you I enjoyed your videos
I'm so glad!
Hi! I am new here, thanks for your videos :)
Hi, Natalia! I'm glad you're here. Nice to meet you!
Hi Myra : Amazing training video. Wishing all the best, more viewers and more subscribers. = )
Hi Myra!
Hi there Amber! I'm so glad you're here!
Hi 👋 hope you had a good day
Hi there! I'm having a lovely day and I hope you are, too!
Hi appreciate you share pointers in here and would like to meet you
Hi, Ana! So nice to meet you here. Thank you so much!
Hi this is KELVIN and a psychologist student
Hi myra!
Hi, Ron!
Hi nice meeting you im a new here
Hi there! So nice to meet you!
Loved this video! It shows detailed information on how to de escalate. The part of recognizing the customer concern, the last example tho "this is no more acceptable to us than to you". Then explain. This could absolutely works for me.
Glad it was helpful!
Hi Golden
Hi, Russell!
Hi. First time viewer.
Hi there! I'm so glad you'e here!
Hi!👋🏼
Hi there!!!!
Hiiii....Myra
Hi, Vrushali!!!!
hi myra♥️
Hi, Lilyn!!! Thanks for visiting my channel, and for saying hello. I welcome you back every week to learn something new. :-)
@@myragolden thats for sure....just got hired in customer service and my supervisor told me to watch your videos to learn more♥️♥️
Hi!!!
Hi Luciana! I'm so glad you're here!
Hi!
Hi, Jeepers!
Hey 👋
Hi, there! Welcome to my channel!
Hi.. 😊👋
Hey there! Thanks for stopping on my video!
Hi 👋
Hi, Sarah!
Hello Mam
Hello, Jaspal! Thanks so much for visiting my channel!
hola
Hi
Hi, Hazel! Thanks for watching my video and for taking the time to say hello. Welcome to my channel. :-)
hi...
Hi there!
Hey, i've recently watch your videos and incorporate it on my chats it has really done wonders... thanks for your insights looking forward for more videos... Thanks a lot!!!
hi
Hi, Olakunle! Thanks for visiting my channel, and for saying hello. Be sure to subscribe to learn something new every week. :-)
Hi.
Hi, Steffany! Thanks for visiting my channel!
Hi!
Hi there! I'm so glad you're here!
Hi
Hi, Balaji! Thanks for coming over! It's wonderful to meet you.
hi
Hi, Charity! Thanks so much for stopping on my video. I hope you return again and again.
Hi!
Hi there! Thanks for visiting my channel!
Hi
Hi there Maria! Thanks for visiting my channel! Please come back again and again. :-) Let me know if you have any content ideas.
hi
Hi, Karina! I'm so glad you're here on my channel!
Hi!
Hi there! Thanks for visiting my channel!
Hi
HI, Jovie! Thanks for visiting my channel and for saying hello. I'm so glad you're here!
@@myragolden 😘❤️
Hi
Hi, Nikka! Welcome, welcome, welcome!
Hi
Hi there!
Hi
Hi, Gedeon! I'm so glad you're here!
Hi
Hi, there! Welcome to my channel!
Hi
Hi there! I'm so glad you're here!
Hi
Hi there! Welcome to my channel!
Hi
Hi, Giga!
@@myragolden I just wanted to say thank you, your videos helped me a lot, now i work in a BPO company and hoping to grow further in future, i have taken the first step in life.
Thank you,
Mani
Hi
Hi, Rosie! I'm so glad you're here!
Hi