Hi there! I’m sorry to hear you’re having trouble accessing your account. 😢 Don’t worry, you might still be able to recover it! Here are the steps you can follow: Visit Roblox Support: Go to the Roblox Support page (www.roblox.com/support) and fill out a support request form. Explain Your Situation: In the form, choose 'Account Hacked or Can't Log In' and provide as much detail as possible. Mention that you've lost access to your two-step verification method. Verify Ownership: Roblox may ask you for proof that you own the account. Be ready to provide information like your email, past usernames, billing details (if you’ve made purchases), or any other details they might request. Be Patient: The recovery process can take some time, but the Roblox support team is there to help you regain access. In the future, make sure to save your backup codes in a secure place when setting up two-step verification. These codes can be a lifesaver in situations like this. Let me know if this helps, and good luck! 👍
Hey can u make a video on how to login in to our account back without 2step verification and I don't hv my account on any device pls help😢
Hi there! I’m sorry to hear you’re having trouble accessing your account. 😢 Don’t worry, you might still be able to recover it! Here are the steps you can follow:
Visit Roblox Support: Go to the Roblox Support page (www.roblox.com/support) and fill out a support request form.
Explain Your Situation: In the form, choose 'Account Hacked or Can't Log In' and provide as much detail as possible. Mention that you've lost access to your two-step verification method.
Verify Ownership: Roblox may ask you for proof that you own the account. Be ready to provide information like your email, past usernames, billing details (if you’ve made purchases), or any other details they might request.
Be Patient: The recovery process can take some time, but the Roblox support team is there to help you regain access.
In the future, make sure to save your backup codes in a secure place when setting up two-step verification. These codes can be a lifesaver in situations like this.
Let me know if this helps, and good luck! 👍