How To Design A Customer-centric Supply Chain

In Episode 61 of The Supply Chain Show ™, Dr Muddassir Ahmed discussed with Azim Syed (SVP - Supply at RHI Magnesita), about "How to Design a Customer-Centric Supply Chain?"
Topics Azim explain from his leadership experience:
1) What does understanding Customer Expectation Mean?
2) How to Design a Customer-Centricity Supply Chain?
3) What are the enablers of designing a Customer-Centric Supply Chain?
4) What does BANI mean in Supply Chain?
Follow Azim on LinkedIn - / syedazim
#customercentric #supplychain #supplychaindesign #scmdojo #muddassirism
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