We live in a high chalk area and it causes a lot of problems, our electrical appliances really suffer. I'm going to order some of your cleaner, even though we've just fitted a new door seal with help from your excellent video.
I live in a soft water area but about once every 6 months I put two scoops of Ariel bio on and run a 95 degree white cotton cycle I also leave the door wide open all the time when not using and my machine is 35 years old and nothing has gone wrong expect a couple of bearing changes
+Matthew Perry Leaving the door wide open and allowing the machine to thoroughly dry is likely to be helping more than the bio detergent. Glad to hear your machine has given such excellent service. :-)
My detergent draw housing as well as the drawer has hardened soap powder which I can't seem to remove at all. Mind you my one is a 15 year old Zanussi 1400 Aquacycle.
Thanks hrxy!, remember the cleaner will work but the smell will come back if you do not allow the machine to dry out between washes so keep that door wide open as much as possible.
Hi Elizabeth, if the retaining band has broken it will need to be replaced, if it has just come off there is a video to help ruclips.net/video/NkdwIWGrOXo/видео.html&t
Hi Vladimir, as a washing machine engineer even I would not dismantle a drum to clean it especially when I know using the cleaner recommended in this video does the job so well. Try it first as described and see for yourself. :-)
Claire Hogan Don't forget your friends as they will almost certainly had this problem if they are not currently suffering. We have told many thousands of customer about this, now all I have to do is remind my wife or I will have to do it again (LOL). :-)
E spares I have a question as to how (after you sprayed and scrubbed the detergent housing area) did you get all of the crud to come out of that area? Does it just rinse away during the cleaning cycle that you then ran? Or did you some how manage to wipe that housing area out with a cloth ? Thank you ,great video:O)
Hi Leslie, As you scrub the mould away the sludge will fall into the bottom of the housing and be flushed into the machine when filling. Once rinsed through by the cycle most should be cleared away.
+wedekeza You have not given much information but we have a number of diagnosis videos to help here: ruclips.net/video/QYPqpjLV7s4/видео.html Two places to start, if it is full of water check the diagnosing drain problems video. And if it fills and drains but doesn't turn check the :How to Diagnose Washing Machine Motor Problems
Hi Shane, Washing powder is formulated differently to dishwasher detergent and also does not have 'rinse aid' properties so is unlikely to wash as well or help the load dry. You should compare the performance of a genuine dishwasher detergent as you should find better results.
I find the door seal stays clean If I wipe the water out of the bottom of it with a piece of kitchen roll, after taking the clothes out. As you say, leaving the door open a little helps. Is there a product that just evicts the bacteria and makes them homeless instead of this senseless slaughter?
+TooSlowTube Good advice about wiping excess moisture after a cycle. Although from a planetary point of view many bacteria may be useful to help break down and decay waste. In the wrong place bacteria can be harmful to health and the well being of your machine. So in this case we would advise to get rid of mould and bacteria as effectively as possible.
Maybe Samsung have built in some ventilation, that a lot of machines lack. I would guess most of them. Mine's a Candy. If I don't do either, preferably both, then run my fingers around the bottom part of the door seal, a couple of days after using it, I feel a slippery layer of slime - which is a fungus known as slime mould. If it's dry and ventilated, the mould doesn't get a chance to grow. Presumably, the drum on your machine is still ventilated with the door closed.
At 0:59 we advise to take a sachet of this cleaner and dissolve it in a bottle with warm water. This allows you to spray a concentrated solution onto any 'problem areas' before pouring the remaining liquid into the drawer when you have scrubbed them.
also you should tell people about the uses of using liquid/gel products. as an engineer i know that not only do they build up inside, and go off/start to stink, they also corrode things such as drum shafts and bearing seals. all i do is I use powder and 60c for everything and my machine (bar a little obvious limescale) is as clean as the day we got it 6 years ago. obviously not everybody will do this so for those people your product is helpful but i think you should make people aware of the gel issue.
ilovemiele1 Thanks for your comments. As most powders contain bleach the combination of using them and a hotter wash will leave the machine with significantly less mould and bacteria. However as many people are concerned about wasting energy so wish to wash cooler and when washing 'non whites' you should use a detergent without bleach to prevent fading colours then even with a powder for colour there is going to be more mould/bacteria. The two most important parts (in our opinion) in tackling this common problem is carrying out a 'service wash' regularly and allowing the machine to dry after use. :-)
+alhambra8310 There are a couple of suggestions. First most people put two much powder in the machine as newer machines take less water and so it can easily get saturated with detergent, start by dosing correctly. Secondly DO not overload the machine as this prevents the water penetrating the clothes and may cause them to 'filter' the powder rather than allow it to dissolve. And last try other powders and longer washes as on a short cycle it may again not be able to fully dissolve the powder. :-)
Can you please advise how to remove the build up behind the rubber seal i.e between the drum and the seal? The machine is used almost every day, cleaned once a month and I've carried out all the steps already recommended but the build up inside the rubber seal is extremely difficult to access
+alhambra8310 Using every day does not allow the machine to dry between cycles. More regular use of a cleaner like the one show will help and make sure you are not using to much detergent. The guide of once a month cleaning is based on two or three washes a week so clean at least once a fortnight leaving the door wide open and you should clear the gunk.
+eSpares Thanks, don't think we could manage with less washes so less powder will have to be the option. Btw, the machine is never closed unless it's running!
eSpares chance would be a fine thing it's never off going constant 4 times a day white goods rebel in our house tumble dryer also playing up time to renew it recon
Try leaving fully open overnight as this will help, if the door is in the way (in a small room) open it when you have finished in the room until the next morning.
Other possible reasons for bacteria build up can be the detergent. Powders that are not marked for colours contain bleach and will help control bacteria. You may find this other video useful: ruclips.net/video/0AnLPqcQAmA/видео.html
Hi Gareth, thank you for your comments. Using washing up liquid can lead to an excessive amount of foam bubbles left inside the drum and the detergent container after the cycle has finished.
My Samsung's self clean function fills the drum and spins for a minute or two and then drains. You then have to load the cleaner in after it starts filling again.
Hi R&T Miles, we are aware mould occurring in washing machines but do not consider the amount seen in the video as a risk and the area had plenty of ventilation.
Charles Knowlton Yes, I guess you are on the other side of the great pond referred to as The Atlantic. Still it sounds like you still knew what we were talking about even if we use different names Hope this has helped sort your machine problem out. :-)
No apologies for that Chris, the information on using this product can be applied to any other cleaner but we are happy to refer you to the reviews on the product as it really works.
Got it in one!. But seriously this is such a common problem and check the reviews of the product it really works. There are other products and other methods but we have not found any work better so you can make your own choice. :-)
honest...that is a plus! ...it odd how a machine entrusted to wash actually ends -up being so dirty itself!! ...i find simple measures most effective: leave door/drawer open to dry, run a "boil wash" every so often and use some capfuls of disinfectant on a quick cold wash if machine starts to get bit "smelly"
Hi Terry, thank you for your comment and we understand there are alternatives to our product, but if you look at the cost of the sachets per wash compared with buying white vinegar and baking soda it would work out better to buy the sachets and not have to deal with the machine smelling of vinegar. The reviews for our products is also highly rated by our customers who continue to buy this product.
You are partially right there Fiona, smells from socks and other clothing are caused by bacteria and your machine helps wash this and the dirt out of the clothes. However there will always be a small amount left in the machine and if allowed to keep wet and warm can quickly build up causing this problem.
now, now...you know men are always the smelly ones, never wipe their bums properly and pee on the floor! i burn my socks once worn...and use a jet-wash instead of a shower: then i come home and cook the dinner, do the washing-up and wait to get pestered for sex ...and wait and wait ...but hey, at least i got that sense of humour that is soooooo sortafter
Hi jbooks888, We have over three hundred reviews giving a average score of 4.8 out of 5 on this product. While bleach may help it is not specifically designed for cleaning machines and spillage can cause damage to clothing and carpets.
my son loves all your videos and I am starting to like them too.
Have you seen this 'group' as there is a lot of useful tips even if you haven't a 'fault' at the moment?: ruclips.net/video/0AnLPqcQAmA/видео.html
...who he takes care of you and deals with those smelly socks! haha
Perfect explanation.. Thanks
Hi Harwinder, thank you for your comment...pleased to know you found our video useful
We live in a high chalk area and it causes a lot of problems, our electrical appliances really suffer. I'm going to order some of your cleaner, even though we've just fitted a new door seal with help from your excellent video.
Hi Michael, thank you for your comment about our video, and we're sure our eSpares cleaner will help keep your washing machine clean!
thanks for helping us our washing machine is now fixed!
Hi yee boi, thank you for our post and well done for fixing it.
I live in a soft water area but about once every 6 months I put two scoops of Ariel bio on and run a 95 degree white cotton cycle
I also leave the door wide open all the time when not using and my machine is 35 years old and nothing has gone wrong expect a couple of bearing changes
+Matthew Perry Leaving the door wide open and allowing the machine to thoroughly dry is likely to be helping more than the bio detergent. Glad to hear your machine has given such excellent service. :-)
Solid advice, thanks mate 💚
Hi Ramy, glad you think so! Happy to help, thanks for your comment
what a great samples to clean my smelly washing machine. thanks Guys!
Thanks for the comments, remember to 'like’ the video if you enjoyed it or it helped.👍
excellent video presentation.
Hope you try this method as it really makes a difference.
nice video, short and with sense, verry helpfull ...
+Zibi K. We thoroughly recommend the cleaner shown as it gives excellent results as you will see reading the reviews: bit.ly/1BTLOOH
My detergent draw housing as well as the drawer has hardened soap powder which I can't seem to remove at all. Mind you my one is a 15 year old Zanussi 1400 Aquacycle.
Hi Houdaloth Ali, it sounds like you haven't cleaned the drawer in 15 years, good luck with that☺
thanks for the Top tips Epares! :D
+Matthew Cox Try our cleaner, the reviews show it is very good.:-)
What a cutie-pie. Love British guys!
he is very nice he can clean my washing machine any day :)
paul spa
very helpfull ty
Thanks hrxy!, remember the cleaner will work but the smell will come back if you do not allow the machine to dry out between washes so keep that door wide open as much as possible.
How do I fix the ring wire around the rubber holding door of the washing machine?
Hi Elizabeth, if the retaining band has broken it will need to be replaced, if it has just come off there is a video to help ruclips.net/video/NkdwIWGrOXo/видео.html&t
Most likely it's necessary to take whole thing apart and than it would be apparent what really to clean.
Hi Vladimir, as a washing machine engineer even I would not dismantle a drum to clean it especially when I know using the cleaner recommended in this video does the job so well. Try it first as described and see for yourself. :-)
Helpful thanks will past video to my mother too :) x
Claire Hogan Don't forget your friends as they will almost certainly had this problem if they are not currently suffering. We have told many thousands of customer about this, now all I have to do is remind my wife or I will have to do it again (LOL). :-)
eSpares why remind her when you can just do it your self x going to share it on my Facebook then all can see it.
Claire HoganDont forget as important as the cleaning is allowing the machine to dry out by leaving open. Thanks for the share. :-))))
+eSpares I for got get some last year why I for where to get it from lol now have found it again.
is there and voucher code on at the moment?
+eSpares might as well do it urself u know how so it on with it lol
E spares I have a question as to how (after you sprayed and scrubbed the detergent housing area) did you get all of the crud to come out of that area? Does it just rinse away during the cleaning cycle that you then ran? Or did you some how manage to wipe that housing area out with a cloth ?
Thank you ,great video:O)
Hi Leslie, As you scrub the mould away the sludge will fall into the bottom of the housing and be flushed into the machine when filling. Once rinsed through by the cycle most should be cleared away.
hi there, I have boshe washing machine and suddenly stop working , what can I do please thanks
+wedekeza You have not given much information but we have a number of diagnosis videos to help here: ruclips.net/video/QYPqpjLV7s4/видео.html
Two places to start, if it is full of water check the diagnosing drain problems video. And if it fills and drains but doesn't turn check the :How to Diagnose Washing Machine Motor Problems
SWITCH TO DRY, POWDERED DETERGENT!!! IT WORKS
Hi Paulette, thank you for your comment.
I just put my washing detergent draw in the dishwasher to clean it haha it works well to remove the dirt to birds one stone and all that
Hi Shane, Washing powder is formulated differently to dishwasher detergent and also does not have 'rinse aid' properties so is unlikely to wash as well or help the load dry. You should compare the performance of a genuine dishwasher detergent as you should find better results.
I put the washing detergent draw in the dishwasher to clean it sorry I confused you haha
I find the door seal stays clean If I wipe the water out of the bottom of it with a piece of kitchen roll, after taking the clothes out. As you say, leaving the door open a little helps.
Is there a product that just evicts the bacteria and makes them homeless instead of this senseless slaughter?
+TooSlowTube Good advice about wiping excess moisture after a cycle. Although from a planetary point of view many bacteria may be useful to help break down and decay waste. In the wrong place bacteria can be harmful to health and the well being of your machine. So in this case we would advise to get rid of mould and bacteria as effectively as possible.
TooSlowTube I never leave my door open or dry my seals, my Samsung is 4 years old now and it's never had any black mould on the seals.
Maybe Samsung have built in some ventilation, that a lot of machines lack. I would guess most of them.
Mine's a Candy. If I don't do either, preferably both, then run my fingers around the bottom part of the door seal, a couple of days after using it, I feel a slippery layer of slime - which is a fungus known as slime mould.
If it's dry and ventilated, the mould doesn't get a chance to grow. Presumably, the drum on your machine is still ventilated with the door closed.
what spray did you use
At 0:59 we advise to take a sachet of this cleaner and dissolve it in a bottle with warm water. This allows you to spray a concentrated solution onto any 'problem areas' before pouring the remaining liquid into the drawer when you have scrubbed them.
also you should tell people about the uses of using liquid/gel products. as an engineer i know that not only do they build up inside, and go off/start to stink, they also corrode things such as drum shafts and bearing seals. all i do is I use powder and 60c for everything and my machine (bar a little obvious limescale) is as clean as the day we got it 6 years ago. obviously not everybody will do this so for those people your product is helpful but i think you should make people aware of the gel issue.
ilovemiele1 Thanks for your comments. As most powders contain bleach the combination of using them and a hotter wash will leave the machine with significantly less mould and bacteria. However as many people are concerned about wasting energy so wish to wash cooler and when washing 'non whites' you should use a detergent without bleach to prevent fading colours then even with a powder for colour there is going to be more mould/bacteria. The two most important parts (in our opinion) in tackling this common problem is carrying out a 'service wash' regularly and allowing the machine to dry after use. :-)
yes but what i mean is with powder regardless of temperature atleast you wont get the slime that comes off the liquid and smells awful :)
+ilovemiele1 What do you do when the powder doesnt dissolve, even at 40 degrees? We had to stop using it as it was leaving a residue on the clothes
+alhambra8310 There are a couple of suggestions. First most people put two much powder in the machine as newer machines take less water and so it can easily get saturated with detergent, start by dosing correctly.
Secondly DO not overload the machine as this prevents the water penetrating the clothes and may cause them to 'filter' the powder rather than allow it to dissolve. And last try other powders and longer washes as on a short cycle it may again not be able to fully dissolve the powder. :-)
+eSpares Thanks, I'll try less powder instead of liquid
Is this sold in US?
+joe m We can post this product but do not supply any stores. To order use the link: bit.ly/1BTLOOH
US?...make your own!
Can you please advise how to remove the build up behind the rubber seal i.e between the drum and the seal? The machine is used almost every day, cleaned once a month and I've carried out all the steps already recommended but the build up inside the rubber seal is extremely difficult to access
+alhambra8310 Using every day does not allow the machine to dry between cycles. More regular use of a cleaner like the one show will help and make sure you are not using to much detergent. The guide of once a month cleaning is based on two or three washes a week so clean at least once a fortnight leaving the door wide open and you should clear the gunk.
+eSpares Thanks, don't think we could manage with less washes so less powder will have to be the option. Btw, the machine is never closed unless it's running!
+alhambra8310 What about leaving open overnight? it may help.
It's probably a good idea to disconnect the power first.
0ViewTube0 What? Why? Maybe wear a high vis and hard hat too!
@@eddiehitler6985 Also protective goggles and radiation proof gloves
my washer smelled from day 1, the old one never did, strange, cleaned it loads of times and its no better
Hi Darren, the most important part of cleaning is allowing it to dry out or the bacteria will quickly build up again.
eSpares chance would be a fine thing it's never off going constant 4 times a day white goods rebel in our house tumble dryer also playing up time to renew it recon
Try leaving fully open overnight as this will help, if the door is in the way (in a small room) open it when you have finished in the room until the next morning.
eSpares will do cheers also I am going to try Bio detergent instead of non bio
Other possible reasons for bacteria build up can be the detergent. Powders that are not marked for colours contain bleach and will help control bacteria. You may find this other video useful:
ruclips.net/video/0AnLPqcQAmA/видео.html
Washing up liquid and hot water does the same job
Hi Gareth, thank you for your comments. Using washing up liquid can lead to an excessive amount of foam bubbles left inside the drum and the detergent container after the cycle has finished.
How much water do u put in the bottle
Hi Chloe, thank you for your comment. We advise adding the required amount of water to make the descaler workable enough to spray.
he sounds so educated, i can see him as a senior consultant paid 6digit salary...
I am sure Mat would be happy with that, we are just happy he is one of our 'consultants'.
My Samsung's self clean function fills the drum and spins for a minute or two and then drains. You then have to load the cleaner in after it starts filling again.
Hi Samuel, that is why we suggest you use a standard wash cycle or the cleaner may be flushed away before it has had a chance to work. 😊
eSpares Is it good that i use like 60 degrees c. or 90 c?
60 C should be fine to clean the washing machine using our cleaner.
A toothbrush is much better I carry out this procedure regularly ☺️
Thank you Anita for your comment, we agree that regular maintainance is the key.
If you knew the REAL danger of mold you would CERTAINLY wear a mask!
Hi R&T Miles, we are aware mould occurring in washing machines but do not consider the amount seen in the video as a risk and the area had plenty of ventilation.
Did he just call a flashlight a torch?
Charles Knowlton Yes, I guess you are on the other side of the great pond referred to as The Atlantic. Still it sounds like you still knew what we were talking about even if we use different names Hope this has helped sort your machine problem out. :-)
+Charles Knowlton he probs calls a car boot a trunk, and aloooominum aluminium pmsl!!!
I'm just kidding. Great video and thank you, it did help!
+Charles Knowlton :-)
We call them a torch here too
Shame it's an advert!!
No apologies for that Chris, the information on using this product can be applied to any other cleaner but we are happy to refer you to the reviews on the product as it really works.
How to clean a smelly washing machine: BUY OUR PRODUCT
Got it in one!. But seriously this is such a common problem and check the reviews of the product it really works. There are other products and other methods but we have not found any work better so you can make your own choice. :-)
honest...that is a plus! ...it odd how a machine entrusted to wash actually ends -up being so dirty itself!! ...i find simple measures most effective: leave door/drawer open to dry, run a "boil wash" every so often and use some capfuls of disinfectant on a quick cold wash if machine starts to get bit "smelly"
Video posted by eSpares shows Spares products. Crazy!
Dont waste your money.!!Use white vinegar and baking soda
Hi Terry, thank you for your comment and we understand there are alternatives to our product, but if you look at the cost of the sachets per wash compared with buying white vinegar and baking soda it would work out better to buy the sachets and not have to deal with the machine smelling of vinegar. The reviews for our products is also highly rated by our customers who continue to buy this product.
Bleach works better than all this stuff
Sorry Professor, bleach does not get rid of limescale but it may help with the bacteria.
men have smelly socks, that causes it,
You are partially right there Fiona, smells from socks and other clothing are caused by bacteria and your machine helps wash this and the dirt out of the clothes. However there will always be a small amount left in the machine and if allowed to keep wet and warm can quickly build up causing this problem.
Women have smelly fannies, so that doesn't help either
now, now...you know men are always the smelly ones, never wipe their bums properly and pee on the floor! i burn my socks once worn...and use a jet-wash instead of a shower: then i come home and cook the dinner, do the washing-up and wait to get pestered for sex ...and wait and wait ...but hey, at least i got that sense of humour that is soooooo sortafter
So, in other words... Just clean your washing machine ya lazy gits :D
Hi Efinell, we would advise that everyone cleans there machine regularly and we sell cleaning products to help.
You cant clean it. Sorry, if you have a NEW China pride machine, it will smell. New plastic and shit!
USE DRY DETERGENT...the liquid detergent is causing the build up...TRY IT a then pass info to your family and friends
Hi Paulette, thank you for your post.
Has anyone ever heard of bleach? AND I'll bet it's a lot cheaper than this gimmick.
Hi jbooks888, We have over three hundred reviews giving a average score of 4.8 out of 5 on this product. While bleach may help it is not specifically designed for cleaning machines and spillage can cause damage to clothing and carpets.
eSpares
Yeah, you're probably right - and bleach stinks too.