Since HostGator has depracated versions 7.3 and 7.4, it would be nice to have an updated how-to video. This video was helpful except I only have the option to upgrade to 7.4 which is as I mentioned depracated. How do I get a newer version?
Thank you for this easy to follow video guide! I started sweating after reading that I would have to update the php thing, but thanks to this video I could do it myself! Awesome!
I really can't belive I have successfully followed this instructions knowing that I have 0 knowledge on web development, I'm so happy I have updated my wordpress now! :)
This video really helped me. I wasn't able to use the plugins i wanted to design my site because the PHP wasn't comparable. After doing this, i was able to install the plugins no problem. Thanks!
That can happen, as shared environments have to keep default versions for longer to make sure everyone can run their websites. It's great to hear you were able to get everything set up how you want it.
Jonathan, as a total noob to the website world, I heeded the call from a compatibility checker and updated to 7.3 with only your help. I would say that as a non-pro like the others that listen to your help, I have had to stop you 20 times to get every step correct. But it worked out in the end no problem. My one correction for you is to move the article that has the code up to the first one listed so a person doesn't have to go through the other two to find the right one.
We are so glad it helped you Mark and thanks for the feedback! Trust us we all have to "pause" & "rewind" sometimes when learning and absorbing something new. We will keep that in mind for future how-to's.
WordPress now requires a minimum version of 7.4 and HostGator support made it clear to me that they currently only provide 7.3 (as their highest version) due to their own compatibility issues. My question is: when will HostGator support the WordPress minimum 7.4? Blue Host has the same issue I checked with them too since I’m not sure how long my sites will continue to work without the minimum supported version. I’m continuing to search for other options.
Hey Jonathan, we get this a lot and we're working on implementing 7.4 soon. Please be advised that WordPress is recommending, not requiring 7.4. Many plugin and theme developers haven't even made their products compatible with it yet from what we've seen because it's not widely used. We should be implementing it soon and you'll be able to find that in the MultiPHP Manager.
HostGator thank you for reading and responding to my comment. wordpress.org/about/requirements/ shows “To run WordPress we recommend your host supports: PHP version 7.4 or greater.” This is at the top of their requirements page. So it is a requirement. I am glad to hear that your team will be implementing this soon. I have a PHP compatibility checker for plugins and so far none of my plugins say they are incompatible. So I should be good to upgrade once HostGator supports it.
@@JonathanLoganClark requirements vs recommendings ..I like these inconsistencies ... they should write clearly what they mean. If the page link is requirements should be written "we require"
Great tutorial thank you! Although you can just upgrade through the MultiPHP Manager alone adding the PHP info file is a great way to see what's going on in way better detail. Great stuff...
Thanks so much! You are 100% correct. We like this extra step so that everyone trying this for the first time can be confident in their PHP version change.
Thank you so much. I watched a video date May and I couldn't find the PHP Selector and saw this link in the comments. I really appreciate the update. ; )
Thanks for making this video which was so easy to follow to update my PHP version, now I will be sure to watch all of the videos on this channel for sure :-)
Soy cliente de Hostgator pero al aplicar los cambios me aparece este mensaje de error :/ Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
Of course we cover PHP and MySQL! On the details of this video, there is a link relating to errors and MySQL you can check out: ruclips.net/video/PPOQSyjEAig/видео.html
Please advise, even I am getting the same error like all the others: ""Your PHP installation appears to be missing the MySQL extension which is required by WordPress."
Hey there Rajiv this could mean that there may be an AddHandler for a different PHP version in your .htaccess file that's conflicting. If that's the case you can remove that line or "comment" it out by using a # at the beginning of each line. If you still receive the error, or there is no AddHandler that you can find, just contact our live technical support and they'll be happy to help. You can call 18669642867 or chat at helpchat.hostgator.com
@@hostgatorUS ok Im following the same problem and accessed the htaccess file and this is all that's in that file is # Use PHP71 as default AddHandler application/x-httpd-php71 .php suPHP_ConfigPath /opt/php71/lib Am I supposed to delete all that jargon?
@@scoopdecoop commenting those out should work. We never recommend deleting anything, and if you put a '#' at the front of each line of code, it makes it so that the code is not read. If you still have the error after making this update, check for a .htaccess in your cPanel's 'Home' folder. If you find another line like the one you described above, it would cause the same problem and need to be commented out or removed as well. Let us know if you have any more questions! We have a video up on the fix as well. ruclips.net/video/PPOQSyjEAig/видео.html
@@joejacksononon There is a chance that you have the same line of code in a .htaccess in your cPanel's home folder. Give that a check, and if you find the same code comment it out. It should get everything working for you.
This is a useful video, but what I have found, and I think a number of the other people here have the same issue, is that if I scroll down on the phpinfo() page, the mysql extension is not listed in the Configuration, even though the Configure Command line has options like '--enable-mysqlnd=shared' '--with-mysqli=shared,mysqlnd', just like yours has. This doesn't feel like an AddHandler issue to me, though - my .htaccess is correct as far as I can see according to the other video on this topic.
Check the .htaccess file in the folder one level up from the one your website is stored in. If there's an extra addhandler there it might be conflicting. Let us know if this helps!
@@hostgatorUS That's it! In my root directory (/home3/myname) there was an .htaccess (I didn't realise that got read) and it had "AddHandler application/x-httpd-php71 .php". I just changed that to php73 and it works! (Well, my WordPress blog title uses kanji and it got borked, but that's another issue for another day...)
Can this be done without access to cPannel by any other means? It would be so helpful for my Wordpress website, I just want to test different plugins on differnet pHp versions. Maybe using phpMyadmin or another tool?
Hello I have a question for you, sorry if you already mentioned this. I have hosting through Hostgator for several of my sites. My first question is do I have to perform this task for every site being that they all use Wordpress or is there something that I can do that will update the PHP for all websites? Also, is the PHP for Hostgator not something that is updated automatically?
Hi there, using the MultiPHP Manager you can select multiple sites at one time and update them all in one swoop. However, we do not update PHP for you automatically because if your site is not ready for the upgrade it could break it. So we leave the timing of the upgrade to you for that reason, we'll keep the versions available up to date though! Let our support know if you have any other questions, at 1866.964.2867 or helpchat.hostgator.com
Thank you so much for this detailed and thorough video. it helped me a lot. The only thing is I don't see the ".htaccess" file under my cpanel file manager, but don't need it for now :) Thank you again.
Glad you liked the video, the .htaccess may not be enable to be seen by default. In your File Manager, click the Settings button in the top right and make sure "Show Hidden Files (dotfiles) " is turned on then the .htaccess (and a lot of other files) will be visible for you.
Getting the same error of missing MSQL extension.... Glad Hostgator is paying attention to comments on the issues they aren't addressing in their videos. I even tried to comment out the other info in the htaccess file just like this video stated and it still did nothing....
If you still receive the error after commenting out or removing the AddHandler, or there is no AddHandler that you can find, try making sure there isn't one in the home directory, or you can contact our live technical support and they'll be happy to help. You can call 18669642867 or chat at helpchat.hostgator.com
Hello and Happy New Year! So I did everything that you said to do in this video and now I'm getting "An active PHP session was detected" , as a critical performance issue, in my wordpress site health report. Can you show us how to fix this? It's slowed down my website considerably. Thank you in advance! :)
Hello! We have lots of great info inside our knowledgebase. Also, be sure to check out our RUclips channel for WordPress tips and more. One video we recommend to start with is here, but there are many more to help you with optimization and performance.: ruclips.net/video/Jplf5VLvZsE/видео.html
In a brand new add-on domain, do I need the info folder, or can I just select the updated php version. I'm getting an error and can't get to wp+admin to log into the new site. Thanks
Hey Josh, great video, much appreciated, but what I want to know is, my Opencart ecom site currently runs on 5.4 and I've been told if I update to 7+ it could break my site. I've had a look at the 'MultiPHP Manager' and I can't see the option to re-select 5.4 if it all went very wrong. I only see 70, 71, 72, 73 and inherit. So if it did break my site after updating to 7+, how could I revert back to 5.4?
Good question! The Inherit option is actually the server default which is 5.4! So if you need to revert back just select inherit and it'll put you back!
Hi admin, I can't find my php selector on cpanel. My wordpress website is missing of fileinfo, exif, imagick & intl. How do i solve this? I have an option to update from 8.1 to 8.2 from my MultiPHP Manager. But i have no clue if this will work and the risks that come with it too.
Followed the tutorial, it was great, but then couldn't get into my website, getting this: Your PHP installation appears to be missing the MySQL extension which is required by WordPress. Very disappointed that this was not considered. Now I've got another task to do just to get back to building website. I would have held off on the php update if I knew it was going to cause another job for me to do. Nice clean video, but it created a diversion that could have been warned.
Hey Sharon, no worries we totally considered it as soon as we saw these problems come up. We even made a video on it ruclips.net/video/PPOQSyjEAig/видео.html Our support can also take care of this error for you if you'd like! You can get in touch with them at 1866.964.2867 or helpchat.hostgator.com
Yeah, I don't have this .htaccess file in my file manager... my site won't work off of 7.1 and WordPress is telling me my PHP is out of date. Getting the same MySQL error.
Hey Veggie, everyone has a .htaccess though the cPanel may not show it by default as it's a dot file which are sometimes hidden by default. In your File Manager click on the top right Settings button and you should have an option to "Show Hidden Files (dot files)" make sure that's enabled and you should see the .htaccess and all the other hidden files as well! Give us a call if you need any other help! 18669642867 or helpchat.hostgator.com
This happened to me and when I followed the instruction to fix, I didn't have the old PHP info conflicting... but at the end of the article (not in the video) they tell you to check outside of your public_html folder and see if you have an htaccess file there, which I did, and sure enough it had old PHP info in it. I'm all set and working again! Phew!
Hi Pam! Usually that occurs because there is an extra PHPhandler that is trying to call a different version of PHP. This would be in your .htaccess file, and can be fixed by commenting out the extra handler. The end of the video does into a bit of detail on how to fix this if you want to check at 4:42 in the video. Hit up our support if this is still giving you the business. They will be happy to help.
@@hostgatorUS Same problem. And when I go to my File Manager there is no htaccess. file. default.html is in it's place. My website is down and not working at all.
@@JohnSmith-gi7jw Yeah he totally rushed towards the end smh. You can find your htaccess file by clicking on settings (upper right side) and make sure you select "Document Root for" also make sure your website is showing. Check "Show hidden files" then save. It will take you back to the main page and you will be able to see your htaccess file. Hope this helped :)
@@TheVeggieNerd I think "commenting out" just means to put a hashtag in front of each line (it's a safer alternative to deleting code since if you need to undo it, you just remove the hashtags) - I don't understand anything about code, but I did this and it worked lol He has another video here that's helpful: ruclips.net/video/PPOQSyjEAig/видео.html
Usually in that case there might be a .htaccess file in your home directory overriding it, as opposed to the one in the public_html. If you remove or rename the home directory's .htaccess file and re-select the PHP version you should see the PHPinfo page update. If not, contact our support and they'll be happy to take a look! You can reach them at 1866.964.2867, helpchat.hostgator.com or on Twitter @HGSupport.
How about someone updating this video to show how to get PHP 8.0 working. The cpanel says that 7.4 is deprecated but there is no option to upgrade to 8.0 And I have now waited over 45 minutes on the live chat for someone to show up
Came here just to say this guy seems like the friendliest person in the world. What a treat of a human. Thanks for being so nice.
Got the php update notice from Hostgator. Watched your excellent video. Everything worked out just fine. Thank you!
You're welcome, glad video tutorial it helped!
Since HostGator has depracated versions 7.3 and 7.4, it would be nice to have an updated how-to video. This video was helpful except I only have the option to upgrade to 7.4 which is as I mentioned depracated. How do I get a newer version?
I have the same issue. Is there any fix to this?
Thank you for this easy to follow video guide! I started sweating after reading that I would have to update the php thing, but thanks to this video I could do it myself! Awesome!
So happy to hear it! Happy to help.
I really can't belive I have successfully followed this instructions knowing that I have 0 knowledge on web development, I'm so happy I have updated my wordpress now! :)
Great video. Super clear and easy to follow even for inexperienced ones like me. Thank you!
I spend 3 hours looking for answers and you were the one that gave it to me. Thanks for this video!
Hi Faiez, that's great! Feel free to contact Live Support if you need help with anything even finding a video tutorial or guide.
Awesome that worked. My website had crashed, but it's working just fine now. Amazing.
Thank you so much, can't believe what I thought was a disaster was rectified so easily
This video really helped me. I wasn't able to use the plugins i wanted to design my site because the PHP wasn't comparable. After doing this, i was able to install the plugins no problem. Thanks!
So glad this was able to get you going!
I struggled for a couple of days and you made it easy peasy! Thanks dude!!!
You are very welcome!
Thank you. A bit frustrating to see that I was on version 5.4 after buying a domain today, but this was helpful and I can now install my plugins.
That can happen, as shared environments have to keep default versions for longer to make sure everyone can run their websites. It's great to hear you were able to get everything set up how you want it.
Jonathan, as a total noob to the website world, I heeded the call from a compatibility checker and updated to 7.3 with only your help. I would say that as a non-pro like the others that listen to your help, I have had to stop you 20 times to get every step correct. But it worked out in the end no problem. My one correction for you is to move the article that has the code up to the first one listed so a person doesn't have to go through the other two to find the right one.
We are so glad it helped you Mark and thanks for the feedback! Trust us we all have to "pause" & "rewind" sometimes when learning and absorbing something new. We will keep that in mind for future how-to's.
Great instructor, was able to update all my websites with the newest php version. thank you
Hey that's great Reinhard Eder! Thanks for your feedback & glad it helped.
Thanks a lot. I had an issue regarding the PHP version and resolved it after watching your video.
Glad it helped!
Thanks for your help man! Your video was great and was super easy to upgrade to the latest version of PHP!
Succinct even for newbies! A good instructor you are. Thank you 💖💖💖
You are very welcome, glad it helped!
WordPress now requires a minimum version of 7.4 and HostGator support made it clear to me that they currently only provide 7.3 (as their highest version) due to their own compatibility issues. My question is: when will HostGator support the WordPress minimum 7.4? Blue Host has the same issue I checked with them too since I’m not sure how long my sites will continue to work without the minimum supported version. I’m continuing to search for other options.
Hey Jonathan, we get this a lot and we're working on implementing 7.4 soon. Please be advised that WordPress is recommending, not requiring 7.4. Many plugin and theme developers haven't even made their products compatible with it yet from what we've seen because it's not widely used. We should be implementing it soon and you'll be able to find that in the MultiPHP Manager.
HostGator thank you for reading and responding to my comment. wordpress.org/about/requirements/ shows “To run WordPress we recommend your host supports: PHP version 7.4 or greater.” This is at the top of their requirements page. So it is a requirement. I am glad to hear that your team will be implementing this soon. I have a PHP compatibility checker for plugins and so far none of my plugins say they are incompatible. So I should be good to upgrade once HostGator supports it.
@@JonathanLoganClark requirements vs recommendings ..I like these inconsistencies ... they should write clearly what they mean. If the page link is requirements should be written "we require"
7.4 is there now
@@hostgatorUS None of the 7.X versions support MySQL extension and therefore no Wordpress.
You are a wonderful teacher! Thank you for this video.
Super helpful and easy to follow. Thank you!
This was amazingly helpful. These step by step videos are awesome. Thank you so much!
This helped so much!! Thanks a bunch.
You bet Cassandra!
Thanks, this was very helpful. (Hostgator customer.)
Glad it helped!
after hours of searching for a way to update, finally I found how, I'm very grateful T_T
You're welcome and glad it helped. Don't forget to click 'subscribe' to our HostGator RUclips channel for updates, tips, and more!
Great tutorial thank you! Although you can just upgrade through the MultiPHP Manager alone adding the PHP info file is a great way to see what's going on in way better detail. Great stuff...
Thanks so much! You are 100% correct. We like this extra step so that everyone trying this for the first time can be confident in their PHP version change.
You're the best!
I couldn't find solutions in my language
Thanks so much from Perú!
Thank you, Josh! Very helpful for someone who has never run a website before.
Great help. I updated my PHP!
Concise tutorial - thank you
Thank you for the video, but I struggling finding php version 8.0 or higher not been successful so far.
Great tutorial, as always. Your simple style is also helping me to make my own tutorials better.
His OVERLY sweet and nice attitude scares me a little. THis helped me tho, ty!
Thank you so much, I sent 2 days trying to figure this out lol I can't believe it was so easy
He made it so easy and fast!!
SUPER helpful video, and one hell of a beard, friend.
It grows a centimeter for each problem he solves.
@@hostgatorUS haaaaaaa!
Hey josh i wanted to say you are a beautiful soul and happy holidays
Aw thank you Lucas. Happy Holidays to you and your family as well.
Fab helpful vid - thank you so much.
Thank you so much. I watched a video date May and I couldn't find the PHP Selector and saw this link in the comments. I really appreciate the update. ; )
Heck yeah Sima! I am glad RUclips got you to the right video, and I am happy to hear it was so helpful.
Exactly the information I needed. Thank you!
Thanks for making this video which was so easy to follow to update my PHP version, now I will be sure to watch all of the videos on this channel for sure :-)
You are so welcome! Glad we could help out 😁
Very good explanation, thank you
Great! It worked, thank you!
Thank you so much, you're the man
Any time!
Super helpful, thank you!
Thank you. Great tutorial. I had learned that php function in school and forgotten about it.
Thanks for creating this tutorial, was easily able to update my php to the latest version
Soy cliente de Hostgator pero al aplicar los cambios me aparece este mensaje de error :/ Your PHP installation appears to be missing the MySQL extension which is required by WordPress.
Of course we cover PHP and MySQL! On the details of this video, there is a link relating to errors and MySQL you can check out: ruclips.net/video/PPOQSyjEAig/видео.html
ruclips.net/video/YKL45igECvs/видео.html algo similar en español
Best service ever
you mean more websites?
@@MoldRemediationGTARestoration yep, sorry definitely websites not pages :D p.s. I probably create too much one page websites
Thank you. After updating I got a frontend error that mysql was missing. But I found your other video how to fix that too. Great explanation.
Glad they helped!
Exactly the information that I needed. Thaks a lot!
Happy to hear it 😁
very nice, just updated for wordpress concerns.
dude i freaking LOVE your tutorials! They helped me so much!!
Happy to hear they have been so helpful Jimbo!
Awesome Video! You did a great job explaining!
so helpful, thank you very much for this great and simple video! 🙏🏻
Glad it helped, you're welcome Andreas!
So effective and quick! Thanks
Thanks! Just what I needed!
I like your speaking style.. great👍
Thank you! 😃
so very helpful. super smooth journey that was
Hi Kim, glad it helped!
Amazing, thank you so much!!
Please advise, even I am getting the same error like all the others: ""Your PHP installation appears to be missing the MySQL extension which is required by WordPress."
Hey there Rajiv this could mean that there may be an AddHandler for a different PHP version in your .htaccess file that's conflicting. If that's the case you can remove that line or "comment" it out by using a # at the beginning of each line.
If you still receive the error, or there is no AddHandler that you can find, just contact our live technical support and they'll be happy to help. You can call 18669642867 or chat at helpchat.hostgator.com
@@hostgatorUS ok Im following the same problem and accessed the htaccess file and this is all that's in that file is
# Use PHP71 as default
AddHandler application/x-httpd-php71 .php
suPHP_ConfigPath /opt/php71/lib
Am I supposed to delete all that jargon?
@@scoopdecoop I tried and the error message didn't change... does anyone know how to edit this to make it work? Weird that info wasn't included
@@scoopdecoop commenting those out should work. We never recommend deleting anything, and if you put a '#' at the front of each line of code, it makes it so that the code is not read.
If you still have the error after making this update, check for a .htaccess in your cPanel's 'Home' folder. If you find another line like the one you described above, it would cause the same problem and need to be commented out or removed as well. Let us know if you have any more questions! We have a video up on the fix as well. ruclips.net/video/PPOQSyjEAig/видео.html
@@joejacksononon There is a chance that you have the same line of code in a .htaccess in your cPanel's home folder. Give that a check, and if you find the same code comment it out. It should get everything working for you.
Why doesn't the list show 8.1 and 8.2 in my account? 😞
This is a useful video, but what I have found, and I think a number of the other people here have the same issue, is that if I scroll down on the phpinfo() page, the mysql extension is not listed in the Configuration, even though the Configure Command line has options like '--enable-mysqlnd=shared' '--with-mysqli=shared,mysqlnd', just like yours has.
This doesn't feel like an AddHandler issue to me, though - my .htaccess is correct as far as I can see according to the other video on this topic.
Check the .htaccess file in the folder one level up from the one your website is stored in. If there's an extra addhandler there it might be conflicting. Let us know if this helps!
@@hostgatorUS That's it! In my root directory (/home3/myname) there was an .htaccess (I didn't realise that got read) and it had "AddHandler application/x-httpd-php71 .php". I just changed that to php73 and it works!
(Well, my WordPress blog title uses kanji and it got borked, but that's another issue for another day...)
Thanks man, this was so helpful
Glad to hear it!
Very helpful thank you.
Very helpful. And that beard ROCKS!
🧔🏻🧔🏻🧔🏻
Can this be done without access to cPannel by any other means? It would be so helpful for my Wordpress website, I just want to test different plugins on differnet pHp versions. Maybe using phpMyadmin or another tool?
Many thanks it worked well.
love the beard! didn't even finish the video. just YES.
This was so well explained! Thank you :D
Your welcome, glad to hear it helped!
thank you! perfectly what i needed!
Great! Thanks for this tutorial.
Thanks so much , it was easy and fast to do.
Glad it helped!
adorei a tua ajuda,good job ,thank u
Thanks so much. this was really helpful
Aweomse! I'm so happy to hear it.
Thank you so much!
You bet Luis!
That was very helpful, thanks
Thank you Si, this helped me a lot
Hello I have a question for you, sorry if you already mentioned this. I have hosting through Hostgator for several of my sites. My first question is do I have to perform this task for every site being that they all use Wordpress or is there something that I can do that will update the PHP for all websites? Also, is the PHP for Hostgator not something that is updated automatically?
Hi there, using the MultiPHP Manager you can select multiple sites at one time and update them all in one swoop. However, we do not update PHP for you automatically because if your site is not ready for the upgrade it could break it. So we leave the timing of the upgrade to you for that reason, we'll keep the versions available up to date though!
Let our support know if you have any other questions, at 1866.964.2867 or helpchat.hostgator.com
@@hostgatorUS thank you so much for this answer!
Thank you so much for this detailed and thorough video. it helped me a lot. The only thing is I don't see the ".htaccess" file under my cpanel file manager, but don't need it for now :) Thank you again.
Glad you liked the video, the .htaccess may not be enable to be seen by default. In your File Manager, click the Settings button in the top right and make sure "Show Hidden Files (dotfiles) " is turned on then the .htaccess (and a lot of other files) will be visible for you.
you're the best man
Aww thanks Rudy!
Getting the same error of missing MSQL extension.... Glad Hostgator is paying attention to comments on the issues they aren't addressing in their videos. I even tried to comment out the other info in the htaccess file just like this video stated and it still did nothing....
If you still receive the error after commenting out or removing the AddHandler, or there is no AddHandler that you can find, try making sure there isn't one in the home directory, or you can contact our live technical support and they'll be happy to help. You can call 18669642867 or chat at helpchat.hostgator.com
Hello and Happy New Year! So I did everything that you said to do in this video and now I'm getting "An active PHP session was detected" , as a critical performance issue, in my wordpress site health report. Can you show us how to fix this? It's slowed down my website considerably. Thank you in advance! :)
Hello! We have lots of great info inside our knowledgebase. Also, be sure to check out our RUclips channel for WordPress tips and more. One video we recommend to start with is here, but there are many more to help you with optimization and performance.: ruclips.net/video/Jplf5VLvZsE/видео.html
How can I update to PHP 8.0 and above?
Thanks for this!
You bet 👍
Thank you so much. This was so helpful :)
🙌
muy bello me funciono a la perfección... thank youuuuu!!
Is there an updated video to explain "inherit?" The latest php version isn't listed.
In a brand new add-on domain, do I need the info folder, or can I just select the updated php version. I'm getting an error and can't get to wp+admin to log into the new site. Thanks
Hey Josh, great video, much appreciated, but what I want to know is, my Opencart ecom site currently runs on 5.4 and I've been told if I update to 7+ it could break my site. I've had a look at the 'MultiPHP Manager' and I can't see the option to re-select 5.4 if it all went very wrong. I only see 70, 71, 72, 73 and inherit. So if it did break my site after updating to 7+, how could I revert back to 5.4?
Good question! The Inherit option is actually the server default which is 5.4! So if you need to revert back just select inherit and it'll put you back!
@@hostgatorUS Okay, thanks man, I think I'll give it a go and see how I get on ;)
Hi admin, I can't find my php selector on cpanel. My wordpress website is missing of fileinfo, exif, imagick & intl. How do i solve this? I have an option to update from 8.1 to 8.2 from my MultiPHP Manager. But i have no clue if this will work and the risks that come with it too.
Followed the tutorial, it was great, but then couldn't get into my website, getting this: Your PHP installation appears to be missing the MySQL extension which is required by WordPress. Very disappointed that this was not considered. Now I've got another task to do just to get back to building website. I would have held off on the php update if I knew it was going to cause another job for me to do. Nice clean video, but it created a diversion that could have been warned.
Hey Sharon, no worries we totally considered it as soon as we saw these problems come up. We even made a video on it ruclips.net/video/PPOQSyjEAig/видео.html
Our support can also take care of this error for you if you'd like! You can get in touch with them at 1866.964.2867 or helpchat.hostgator.com
genius!!! thanks ♥
Thanks a bunch!
Yeah, I don't have this .htaccess file in my file manager... my site won't work off of 7.1 and WordPress is telling me my PHP is out of date. Getting the same MySQL error.
Hey Veggie, everyone has a .htaccess though the cPanel may not show it by default as it's a dot file which are sometimes hidden by default. In your File Manager click on the top right Settings button and you should have an option to "Show Hidden Files (dot files)" make sure that's enabled and you should see the .htaccess and all the other hidden files as well!
Give us a call if you need any other help! 18669642867 or helpchat.hostgator.com
Thank you so much for this! Exactly what I needed!
Thank you.... you sweet sweet prince!
Start at 2:38 - note this will cause an error saying you need MySQL extension, they have a separate video for that.
This happened to me and when I followed the instruction to fix, I didn't have the old PHP info conflicting... but at the end of the article (not in the video) they tell you to check outside of your public_html folder and see if you have an htaccess file there, which I did, and sure enough it had old PHP info in it. I'm all set and working again! Phew!
What about the version of PHP that is in the SSH console? I switched to an 8.1 version in cPanel but still getting 7.4 in the console.
Figured it out. I added this line to .bash_profile: PATH=/opt/cpanel/ea-php81/root/usr/bin:$PATH
great video, even better beard
🧔😁👍 Thanks!
I'm getting this "Your PHP installation appears to be missing the MySQL extension which is required by WordPress."
Hi Pam! Usually that occurs because there is an extra PHPhandler that is trying to call a different version of PHP. This would be in your .htaccess file, and can be fixed by commenting out the extra handler. The end of the video does into a bit of detail on how to fix this if you want to check at 4:42 in the video. Hit up our support if this is still giving you the business. They will be happy to help.
@@hostgatorUS Same problem. And when I go to my File Manager there is no htaccess. file. default.html is in it's place. My website is down and not working at all.
@@JohnSmith-gi7jw Yeah he totally rushed towards the end smh. You can find your htaccess file by clicking on settings (upper right side) and make sure you select "Document Root for" also make sure your website is showing. Check "Show hidden files" then save. It will take you back to the main page and you will be able to see your htaccess file. Hope this helped :)
@@matdraw6092 Thank you for this. I need help still. I really don't get what he means by commenting out. I don't understand what to remove.
@@TheVeggieNerd I think "commenting out" just means to put a hashtag in front of each line (it's a safer alternative to deleting code since if you need to undo it, you just remove the hashtags) - I don't understand anything about code, but I did this and it worked lol
He has another video here that's helpful: ruclips.net/video/PPOQSyjEAig/видео.html
The tutorial is clear and easy but the problem is phpinfo.php will not reflect the change that was set in CPANEL.
Usually in that case there might be a .htaccess file in your home directory overriding it, as opposed to the one in the public_html. If you remove or rename the home directory's .htaccess file and re-select the PHP version you should see the PHPinfo page update.
If not, contact our support and they'll be happy to take a look! You can reach them at 1866.964.2867, helpchat.hostgator.com or on Twitter @HGSupport.
@@hostgatorUS It was my fault 100% the client had two CPANEL accounts and I was in the wrong one. Support helped me perfectly. Thanks a ton!
How about someone updating this video to show how to get PHP 8.0 working. The cpanel says that 7.4 is deprecated but there is no option to upgrade to 8.0
And I have now waited over 45 minutes on the live chat for someone to show up
Did you solve it?