Create richer, smarter customer interactions in retail | Webex Connect

Create richer, smarter customer interactions with Webex Connect for retail. Whether in-store, online, or anywhere in between, Webex Connect revolutionizes digital customer experiences by enabling the following:
Smarter Customer Experiences: Deliver personalized, conversational interactions on your customers' preferred channels. Manage BOPIS, curbside pickups, and more with seamless digital messaging.
Efficient Customer Service Automation: Automate status inquiries, returns, and refunds with AI-powered chatbots. Provide effortless self-service, ensuring customer satisfaction.
Proactive Customer Communications: Keep customers informed with triggered alerts, preventing abandoned carts. Utilize digital notifications for a seamless shopping journey.
Optimized Staffing with Automation: Improve hiring processes, fill scheduling gaps, and enhance internal communications. Upgrade your staff management with Webex Connect.
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#retail #omnichannelcommunications