Learn how to improve performance management with the Performance Promoter Score

Deep Dive podcast: Learn how to improve performance management with the Performance Promoter Score.
After COVID, many firms stepped back from performance management, but this podcast explains why it's crucial to continue and amplify it! Why? To guide strategic direction, gather essential data, give meaningful feedback, safeguard legal interests, and keep our best talent.
This podcast discusses the Performance Promoter Score (PPS), an evolution of the Net Promoter Score from marketing. PPS is not just a crisis tool; it's a game-changer for performance measurement!
Learn about evidence-based strategies for gathering PPS data across individuals and teams, calculating a Net Performance Promoter Score (NPPS), leveraging diverse data sources, and utilizing PPS for both administrative and growth purposes. Plus, it allows for more regular performance check-ins. PPS stands out as practical, relevant, and extremely useful during challenges like the pandemic and in the long run. It's not just about weathering the storm; it's about innovating for the future.
For more details, get the article: Aguinis, H., & Burgi-Tian, J. 2021. Measuring performance during crises and beyond: The performance promoter score. Business Horizons, 64(1): 149-160. doi.org/10.101...