Update! Just got a message from Kempower saying that they are investigating the issue and they have scheduled a testing session with BYD for the next days (mid-December) here in Finland.
C’est en effet un problème certain. Y compris en France où les températures ne sont pas aussi basses. En dessous de 5 degrés nous avons déjà eu les mêmes événements. Un de mes collaborateurs a même peur de faire un grand trajet avec les problèmes qu’il a eu. Personnellement, je suis inquiet. Il n’y a pas de système de preconditionnement, donc je ne vois pas comment est-ce qu’ils peuvent régler le problème dû au froid.
Après, il semble que tous les chargeurs DC ne soient pas concernés... Mais si c'est une loterie, c'est sûr que ce n'est pas rassurant... à voir chez nous en France sur ionity, fastnet ou autres... Je me rappelle de problèmes de "compatibilité" avec certaines marques lors de l'ouverture des superchargers Tesla... J'ai passé commande d'une Seallion 07 alors que j'avais une EV6 à sa sortie et revenu au diesel depuis, car changement de vie... J'espère que BYD va vite update, sans créer de nouveaux problèmes, toutefois..😬
@ c’est même un peu plus compliqué. Cette semaine je recharge sur une station Shell après avoir fait une charge foireuse chez IEcharge. Puissance de charge à 148kw. Hier, de nuit, je m’arrête à nouveau sur cette même station Shell en me disant que je n’aurais pas de problème. Et là, puissance max à 28% : 88kw.
So, it’s not just me then.. I thought it was. I was very confused when charging at a Tesla supercharger, and only getting 36kWh (30% SoC) all the way to 90% where after it became even slower. For reference, I am used to be getting 80-130kWh. I had a feeling it could be related to the software update, but I shrugged it off, since I did not see any complaints online. But yeah, it sucks for me now. I don’t live in a location where I can access AC charger, without a hassle, so I rely purely on DC superchargers. Very frustrating wait times I have to endure.
It surely can be frustrating especially in that case. If you rely only on DC and are in a colder climate, the Seal may not be the best option in the EV market if you need optimize the charging times. Something like Ioniq 6 with traditional NMC battery chemistry will perform better.
Have a '23 Seal Performance and still on 1.2.1, with the new update dropping soon. Is this issue only at rapid chargers or home chargers as well? Wondering if the charger matters between AC and DC charging and if it's super fast chargers only or just fast ones. If it's both we definitely won't be updating until BYD rolls out a fix. Good luck!
I don't have EV, but, just like using Windows 11, that is why I don't like software updates (especially forced updates) when the system is still working fine. The big problem happens after spending time to updating the system, or at least nothing significantly better after update.
Ce n'est pas très rassurant😮 et je ne comprends pas cette gestion de leurs packs LFP, alors que Tesla y arrive très bien.. Ça me fout d'autant plus les boules que je n'aime pas du tout Tesla et encore moins Musk..! J'espère qu'une rapide update va régler ce souci majeur, pour qui n'a qu'une voiture et souhaite librement se déplacer sans compter sur des charges AC utilisées au quotidien...
Kempower has pretty good reputation. I have driven fully electric since 2019 and Kempower is among the best public charger providers based on my own experience. So here my eyes are on BYD mainly, as generally cars charge reliably with Kempower chargers. But of course, it would be great if BYD and Kempower can collaborate here, if needed, to resolve the issues.
@@ElectricSeal-bq5wu je crois qu'à l'ouverture des superchargers Tesla, ici en France, il y avait aussi des incompatibilités avec certaines marques et il a fallu un travail d'échange pour les résoudre...
Even if this turns out to be the BYD software update at fault my mini-essay on KEMPOWER still raises very legitimate points on KEMPOWER hypocrisy and corrupt ethics.
So you think BYD will fix this?😂Dream on! I had a Byd Han for one year. Thank god I sold it. Does not charge at Tesla V3 & V4,. Charges poorly on Kempower chargers, interrupts charging at Tritium Chargers (Ionity), because of light vibrations in the water cooled cable. The whole CCS protocol is rubbish and rushed toghether. The car is not able to cool the battery if temperatur is below +5c. So reapeated charging on the same day in winter will end in overheating the battery and "chargegate". You probably haven't yet discovered the thin soft paint and the poor insulation and at least 20 other bad things with BYD. Buy a carscanner and connect to the OBD port and follow what happens in the battery and you will be schocked. Or the best: Sell the rubbish ASAP!
It is to be seen, but v1.4 is out already in some markets. I’d expect the fix to be included either in that or the following release. Actually, this specific issue was already briefly present in the Spring based on some user reports, and that was then fixed to v1.1 or 1.2. So I do think that it is realistic to expect a (re-)fix. Sorry to hear your negative experience with the car - personally I have enjoyed driving the Seal.
BYD has done good job with updates so far and i could not be happier with Seal. Excellent Excellence Seal. 🙂 No need for carscanners, thanks to 6y/8y warranty.
Update! Just got a message from Kempower saying that they are investigating the issue and they have scheduled a testing session with BYD for the next days (mid-December) here in Finland.
1.3.2 is already in the staged rollout i heard and should be on all Seals within the next two weeks (here in Germany).
Great news!
C’est en effet un problème certain. Y compris en France où les températures ne sont pas aussi basses. En dessous de 5 degrés nous avons déjà eu les mêmes événements. Un de mes collaborateurs a même peur de faire un grand trajet avec les problèmes qu’il a eu. Personnellement, je suis inquiet. Il n’y a pas de système de preconditionnement, donc je ne vois pas comment est-ce qu’ils peuvent régler le problème dû au froid.
Après, il semble que tous les chargeurs DC ne soient pas concernés... Mais si c'est une loterie, c'est sûr que ce n'est pas rassurant... à voir chez nous en France sur ionity, fastnet ou autres...
Je me rappelle de problèmes de "compatibilité" avec certaines marques lors de l'ouverture des superchargers Tesla...
J'ai passé commande d'une Seallion 07 alors que j'avais une EV6 à sa sortie et revenu au diesel depuis, car changement de vie...
J'espère que BYD va vite update, sans créer de nouveaux problèmes, toutefois..😬
@ c’est même un peu plus compliqué. Cette semaine je recharge sur une station Shell après avoir fait une charge foireuse chez IEcharge. Puissance de charge à 148kw. Hier, de nuit, je m’arrête à nouveau sur cette même station Shell en me disant que je n’aurais pas de problème. Et là, puissance max à 28% : 88kw.
Ah ouaaaii...😮 Carrément bizarre ça...
Bon, si déjà t'arrives à maintenir 88 kW..😬🤞🏻
So, it’s not just me then.. I thought it was. I was very confused when charging at a Tesla supercharger, and only getting 36kWh (30% SoC) all the way to 90% where after it became even slower.
For reference, I am used to be getting 80-130kWh.
I had a feeling it could be related to the software update, but I shrugged it off, since I did not see any complaints online.
But yeah, it sucks for me now. I don’t live in a location where I can access AC charger, without a hassle, so I rely purely on DC superchargers.
Very frustrating wait times I have to endure.
It surely can be frustrating especially in that case. If you rely only on DC and are in a colder climate, the Seal may not be the best option in the EV market if you need optimize the charging times. Something like Ioniq 6 with traditional NMC battery chemistry will perform better.
Have a '23 Seal Performance and still on 1.2.1, with the new update dropping soon. Is this issue only at rapid chargers or home chargers as well? Wondering if the charger matters between AC and DC charging and if it's super fast chargers only or just fast ones. If it's both we definitely won't be updating until BYD rolls out a fix. Good luck!
Only certain type of DC chargers, no impact on AC charging (or most of DC charging either).
I don't have EV, but, just like using Windows 11, that is why I don't like software updates (especially forced updates) when the system is still working fine. The big problem happens after spending time to updating the system, or at least nothing significantly better after update.
Serious problem. 😮
Definitely, the downside of the 1.3.1 update
@@ElectricSeal-bq5wu You only tried KEMPOWER.
Ce n'est pas très rassurant😮 et je ne comprends pas cette gestion de leurs packs LFP, alors que Tesla y arrive très bien.. Ça me fout d'autant plus les boules que je n'aime pas du tout Tesla et encore moins Musk..!
J'espère qu'une rapide update va régler ce souci majeur, pour qui n'a qu'une voiture et souhaite librement se déplacer sans compter sur des charges AC utilisées au quotidien...
What would be great is to know what is the actual battery pack temperature ?
Yes, this would be super interesting. I'll see if a find a suitable scanner somewhere..
both are same hardware Kempower only difference its the operator
yes that's disappointing to see
So Kempower is not that reliable and compatible as they claim…
Kempower has pretty good reputation. I have driven fully electric since 2019 and Kempower is among the best public charger providers based on my own experience. So here my eyes are on BYD mainly, as generally cars charge reliably with Kempower chargers.
But of course, it would be great if BYD and Kempower can collaborate here, if needed, to resolve the issues.
@@ElectricSeal-bq5wu je crois qu'à l'ouverture des superchargers Tesla, ici en France, il y avait aussi des incompatibilités avec certaines marques et il a fallu un travail d'échange pour les résoudre...
Even if this turns out to be the BYD software update at fault my mini-essay on KEMPOWER still raises very legitimate points on KEMPOWER hypocrisy and corrupt ethics.
So many issues regarding firmware and UI on this car.
So you think BYD will fix this?😂Dream on! I had a Byd Han for one year. Thank god I sold it. Does not charge at Tesla V3 & V4,. Charges poorly on Kempower chargers, interrupts charging at Tritium Chargers (Ionity), because of light vibrations in the water cooled cable. The whole CCS protocol is rubbish and rushed toghether. The car is not able to cool the battery if temperatur is below +5c. So reapeated charging on the same day in winter will end in overheating the battery and "chargegate". You probably haven't yet discovered the thin soft paint and the poor insulation and at least 20 other bad things with BYD. Buy a carscanner and connect to the OBD port and follow what happens in the battery and you will be schocked. Or the best: Sell the rubbish ASAP!
It is to be seen, but v1.4 is out already in some markets. I’d expect the fix to be included either in that or the following release.
Actually, this specific issue was already briefly present in the Spring based on some user reports, and that was then fixed to v1.1 or 1.2. So I do think that it is realistic to expect a (re-)fix.
Sorry to hear your negative experience with the car - personally I have enjoyed driving the Seal.
BYD has done good job with updates so far and i could not be happier with Seal. Excellent Excellence Seal. 🙂 No need for carscanners, thanks to 6y/8y warranty.
Whats included in v1.4? What markets is It deployed?@@ElectricSeal-bq5wu