Healthcare Patient Experience is Everything! | OPERATOR INSIGHTS | Hospital RCM

Susan Milligan talks about what patient experience is, the importance of EVERY interaction with a patient and figuring out how to improve patient experience.
Operator Insights is the Revenue Cycle Management thought leadership series from Ensemble Health Partners - a Revenue Cycle Outsourcing Company, voted Best In KLAS for healthcare revenue cycle outsourcing in 2020.

[@sarapeach2912]

Love her energy, passion and sweetness. Best fit for patient experience

[@phylissencluna6041]

She seems so passionate with this job responsibility... awesome!