Watch Out for THESE Quality Issues w/ Van Cleef & Arpels + Vintage Alhambra Pendant Carnelian Review

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  • Опубликовано: 22 ноя 2023
  • #vca #vancleef #vancleefarpels #vancleefbracelet #vancleefunboxing #vcaunboxing #vcapendant #vancleefpendant #vcanecklace #vancleefnecklace #vcacarnelian #vancleefcarnelian #vcaalhambra #vancleefalhambra #vancleefvintagealhambra #finejewelrycollection #vcaholidaypendant #vancleefholidaypendant #vcaholidaypendant2023 #vancleefearrings #vca3motif #vancleef3motif #vancleefmagicalhambra #vcamagicalhambra #vcamalachite #vancleefmop #vcamop #vancleefmalachite #jewelrycollection #vancleefquilloche #vcaguilloche #cartier #luxuryjewelry #cartierlove #vancleefperlee #vcaperlee #finejewelry #jewelrycollection
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Комментарии • 105

  • @ttnln
    @ttnln 8 месяцев назад +6

    I definitely see what you mean when you campare it to the tigers eyes! The carnelian pendant 4 bubbles dont reflect light as well. It looks fuzzy/blurry and not a clear reflection like the tiger eyes. Its just not as sparkly! You should return what doesnt spark joy

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад +2

      Thank you, I'm so happy you saw it, so I don't feel delusional lol

  • @aniaoregana5491
    @aniaoregana5491 8 месяцев назад +6

    I think you 100% have point in all of this. When we spend our hard earned money on a luxury item, it should be pristine. I got my first LV bag for my birthday this year (the Diane bag) and was so shocked and disappointed when I saw that the leather at the front of the bag had somehow peeled. I only wore it 5 times at that point and I was so careful with it. Long story short, they agreed to repair it and had it in their possession for longer than I owned it, and they tried to charge me for it! Not to mention that the gold hardware looked tarnished so quickly as well. I really like Van Cleef (and other luxury brands) but after the LV experience, I would literally look at everything under the microscope 😂 How can we trust these brands if they don’t provide the quality 😢 Love your videos btw 😊❤

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Thank you. Omg, what a nightmare first experience, I'm sorry :( Yes, unfortunately it seems like quality is not their priority, far from it.

  • @israeli_flava
    @israeli_flava 8 месяцев назад +14

    I think you are overthinking bc I cant see what you see... I think the color of the stone is amazing! Just enjoy hunny

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Good, because the reflection of my black camera in the 4 bubble's is very dark/black on the tiger eye pendant, and on the carnelian, the black camera is not reflected or is blurry and light. I'm so happy you don't see the issue. Thanks!

  • @omMalik17
    @omMalik17 Месяц назад +2

    I really love your Necklace and congratulate you on getting the real thing. Tbh I love the design and think it’s really cute. I think its still not worth the money, I got my 18K gold replica from Saudi gold shop, it looks the same. It’s crazy how much is paid for the brand name. For this money, quality should be perfect.

  • @madokaor3611
    @madokaor3611 8 месяцев назад +2

    While watching your video, I need to take my magnifying glasses to check my VCA pieces now😂 You know one of my sweet pendants keeps getting stuck on the chain. I figure the loop has some issues but I don’t want to bother getting it repaired at VCA. I agree with you, they need to improve their quality for the price we pay.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Oh, that would also bother me... But both of my sweet pendants do that. When you relax the chain and lift one end or the other, while keeping it relaxed (as if it were on your neck) instead of pulling on both ends, the pendant will move, and once you stretch it will get stuck like mine. Try it, I'm curious.. Thank you

    • @madokaor3611
      @madokaor3611 8 месяцев назад

      @@SibyllaMirage the thing is my other sweet necklace is perfectly fine as the pendant moves smoothly and never get stuck. I checked the ones they have at the boutique and they don’t stuck so im guessing it’s quality issue.

  • @ioanad5034
    @ioanad5034 8 месяцев назад +2

    I bought a mother pearl Necklace and it has scratches
    Now i need to send it for service…
    I saw after i weared it for copule of hours and i don’t know if they will change the stone..

  • @mominanazir
    @mominanazir 8 месяцев назад +1

    I totally see what you are noticing!!! It is hard to ignore by someone who owns it..but I would say stone is gorgggggg!!! Keep it

  • @NhatKySinhVien
    @NhatKySinhVien 19 дней назад +1

    Thank you for being honest on your review, after purchasing 4 pieces of VCA (the Alhambra collection). I feel like VCA Alhambra is being overpriced for the quality and the stones value that they offer. Honestly, I do NOT feel luxury when shopping at VCA at all, compared to shopping at Carrier or Tiffany's. On top of that, the packaging and wrapping at VCA does not feel luxury as Cartier or Tiffany's. Buying at VCA you don't really have the option to choose for the perfect stone, the right color, the perfect quality etc. If I'm spending a fortune, I'm expecting to have some choices to choose from. We all know we are paying for the name but I expect the value and the quality to be aligned with the price.

    • @SibyllaMirage
      @SibyllaMirage  18 дней назад +1

      You're welcome, and thank you for sharing. I completely agree with you. The quality went downhill a few years ago... I watched their sweet chains get thinner with every order :(

  • @Sweetnessamore
    @Sweetnessamore 8 месяцев назад +4

    I returned my Alhambra Carnelian pendant last week. I decided to save that money for a 10 motif necklace instead - not sure which stone or material yet.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Only you know what you need the most, you made the right decision :)

  • @Liz86000
    @Liz86000 8 месяцев назад +2

    I think the stone in your pendant is gorgeous. So I agree with your partner, you should keep it in my opinion.

  • @williamsmith7221
    @williamsmith7221 3 месяца назад +1

    bless your heart

  • @janen9393
    @janen9393 8 месяцев назад +2

    That would disappoint me!! Now i have to take look at all mine.

  • @ellenwolf944
    @ellenwolf944 8 месяцев назад +2

    Hi S. Can I ask why after only owning your brand new neck piece for 4 days you can’t take it back to VCA? I am just curious. I took several long looks at it, and I know you see what you see, but I jus think that VCA may be starting to skimp on the amount of gold they put in certain places. However, I would not return it. I would keep it because the stone is so pretty and you have waited so long to find that particular shade of deep red. You had a great experience with the SA and I still believe you were meant to have it. Please keep it because the only thing I “think” I may see is just a tiny bit of less gold in the 4 corners; but not enough to return it. It will be your loss. When others look at it they are not going to see what you see, they will just be drawn to the color of the stone. I hope this helps and I would mention it the next time you are in the store again. Please enjoy it because it really is quite beautiful. I hope you feel better soon.❤

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Thank you very much, this helps

  • @je-suis_Tati
    @je-suis_Tati 8 месяцев назад +1

    I always appreciate your expertise and informative videos, but … I think this time you are seeing something I am not, I love your stone, I think your necklace is gorgeous . Btw,love your 10 motive necklace, it looks great on you!

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад +1

      Phew, thank you! Some see it and some don't, so it's a very minor issue. I maybe will look into a super zoom camera or something for the future :)

  • @GainsbyAllie
    @GainsbyAllie 8 месяцев назад +5

    I bought my mom a carnelian vintage pendant in July and I noticed the chain feels lighter compared to older models. I don’t know if I’m crazy or something, but compared to my old pendants.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      You are correct. I made a whole video about that called "Van Cleef Quality Issues NOW Unboxing Alhambra Necklace..." That's the video for which people told me I was wrong, because I didn't provide the pictures, but there was no way to capture anyway, since I'm talking about the sweet ones, but I talk about what you noticed.

    • @laotzujin5812
      @laotzujin5812 8 месяцев назад +5

      I bought a mother of pearl vintage necklace a few weeks ago and I definitely noticed the chain feels lighter than my other VCA necklaces.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Thank you for sharing, this helps

    • @justineviola3420
      @justineviola3420 8 месяцев назад +1

      Definitely, I just bought a pave frivole pendant and the chain is lighter is than my other necklaces. It’s crazy because the prices went up.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      It's true. I agree, if the prices go up, the quality should never go down... @@justineviola3420

  • @charrisng9145
    @charrisng9145 8 месяцев назад +2

    I understand how you feel when we spend this kind of amount for a piece that is not cheap we expect it to be perfect. I can't accept any flaw on an expensive item too... I think that's the standard that they should keep up with the branding. Like what you say some really took a long time to save up for 1 jewelry and in the end it's not a good pcs. That's such a disappointment.

  • @eva2909maria
    @eva2909maria 8 месяцев назад +2

    Off topic, but could you tell me what lipstick/ shade you are wearing? It’s beautiful 🥰

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад +2

      Thanks, it's pure hollywood :)

  • @hesterprynne5965
    @hesterprynne5965 8 месяцев назад +3

    Maybe I'm blind but I don't see what you're seeing. I guess that's good--most people will not notice what you are seeing if you are wearing the item. By the way, Carol Chan just posted a video about the quality issues with her Lotus earrings. The WG was darker on one earring than another. I know another woman whose SO WG hammered necklace also had some oxidizing issues. I really think that now the demand is so high, the quality is starting to suffer. This seems to happen to lots of popular brands nowadays sadly.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад +1

      Thank you :) Only look at the reflections in the 4 larger bubbles on both pendants. The tiger eye ones have a sharp dark spot in the reflection (that's my black camera reflecting), and the carnelian ones are completely blurry/fuzzy. I agree, unfortunately..

  • @loripowell2465
    @loripowell2465 8 месяцев назад +1

    Sib I’m rocking with you, however it’s very hard to tell, as for me even if no one can tell as long as I’m aware of the issue it will continue to bother me until I exchange or sell and rebuy which ultimately is costly.

  • @notreallyhome
    @notreallyhome 8 месяцев назад +2

    it's natural stone, every piece will be different and there in lies the beauty imo of natural stones - i've gone back + forth on same stones trying to decide which one like best and have a loupe app on iPhone, lol - it's hard to see on video but if you are not happy, absolutely go back and show them, who knows if they even remember and if a defect I'm sure they will help you!

  • @maisitag
    @maisitag 8 месяцев назад +1

    Hey Sibylla ❤

  • @Carol-ui7mz
    @Carol-ui7mz 8 месяцев назад +1

    I can see it and when you see something you can’t un-see it. At that price it should be perfect 😢😊

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Glad you saw it as well, thank you

  • @ioanad5034
    @ioanad5034 8 месяцев назад +1

    I suggest contact costumer service and send it away for a check up, you still have a warranty for the product and they should change it if its quality issue.
    As i told you , my mother of pearl presents defects too, i sent it away for service and i hope it will be changed because i feel very sour

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Yeah, I can only imagine... :(

  • @madokaor3611
    @madokaor3611 8 месяцев назад +2

    I can’t see it based on your video but maybe u can bring it back to show the SA? I recently bought the MOP but regretted it so I went back after a day to exchange knowing the policy is store credit or exchange only. But the SA was willing to give me a refund coz I returned quickly. This is the 2nd time I got my refund at VCA so I know they are willing to give exception depending on the situation. IMHO, If it bothers u much, bring it back.

  • @smurfette74
    @smurfette74 8 месяцев назад +2

    I agree that every piece should be perfect, but if it’s not visible, I would keep it. And don’t get me started on LV. Had a bag where the canvas cracked, store told me they don’t fix canvas. The lock on my Speedy also tarnished. I tried everything and nothing works.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад +1

      Thank you! I'm sorry you had such a bad experience with lv. How dare they say that, they should just replace the bag with an equal value bag if the style is discontinued.

    • @smurfette74
      @smurfette74 8 месяцев назад +1

      @@SibyllaMirage exactly, especially when it was a design flaw that caused the cracking. They make canvas bags in designs they know will crack the canvas, but then say they’re not responsible for it cracking. Great customer service🙄

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад +2

      I agree, a design flaw for sure. Wow.@@smurfette74

  • @HoneyLove77
    @HoneyLove77 8 месяцев назад +1

    I don't see the bubble issue you see. But I would say take it back and switch it if you can. Or ask to replace the stone. I agree that you should be happy with what you spend your hard earned money on.

  • @linziibinzii
    @linziibinzii 8 месяцев назад +2

    I’ve seen three VCA quality issues videos in one day on my YT feed - what is going on?
    I don’t see the issues that you mentioned with your piece but I can relate to expecting a perfect piece given the huge amounts of money that they charge. I think it’s worth speaking to your SA about it - if you don’t ask, you don’t get!
    For myself personally, I think I’ve finally hit my limit with luxury jewellery. There will always be pieces that I lust over but whether I pull the trigger or not is another story.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад +1

      I'm also pausing for now.. I wish I could magnify for you, it's the weirdest texture. I will think about talking to them about it. Thank you.

  • @ms.blingthang755
    @ms.blingthang755 8 месяцев назад +1

    Can you exchange it or have the bubbles repaired?

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      They will polish them if I bring it in, but spending time on something that shouldn't have happened to begin with is a lot of work. I wish it was perfect..

  • @JLOinthecity
    @JLOinthecity 8 месяцев назад +1

    I was one of your viewers that knows you have a loop. Can you visit with Lance to see if he can exchange the piece? Or maybe they can polish the spheres.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Hahaha you make me laugh! I wore it out of the boutique in front of him, so that goes against their policy, but I will wear it as is, and maybe later try to polish them with a gold polishing cloth myself. I'm just afraid I might scratch the stone with it, so maybe I'll slip something around the bubbles to protect it, and rub :(

    • @totorowtt
      @totorowtt 8 месяцев назад +1

      I’m curious what would be appropriate for their return policy? Do you try your piece on in the store and then have them wrap it in a box vs wearing it out?

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      If you leave the store with it on, that's yours forever, unless it's a faulty item, but having experienced how they dismiss anything wrong with their pieces, I will save myself the headache. They even deemed the cracked mop in my earrings as "up to their standard", which happened when I tried to replace the mop motifs paying for the repair in full. They sent them back to the boutique 5 times without repairing them, until the issue was escalated to the main repair manager.

  • @Sayso44
    @Sayso44 7 месяцев назад +1

    Just because others don’t know it, it will still be on your mind when you wear it and it will make you 😡 mad.

    • @SibyllaMirage
      @SibyllaMirage  7 месяцев назад

      I know, but I did right by me in my following videos :)

  • @felicityw5163
    @felicityw5163 8 месяцев назад +1

    It's better to do an exchange or refund because you saw the issue and it will only bother you more.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Thank you. I think so too, I am seriously considering it now...

  • @nataliacardona8010
    @nataliacardona8010 5 месяцев назад +1

    Is this necklace on your neck gold or rose gold ?

  • @robm6009
    @robm6009 7 месяцев назад

    It looks authentic. That’s not the issue. All these are handmade. I think it’s more of a quality issue.

  • @annado3885
    @annado3885 8 месяцев назад +2

    I have small sweet Alhambra pearl earrings I have difficulty wearing them Bc every time I do they make my ears bleed . I called vca and they mailed me some little plastic circles to wear with them. Anybody else have same issue

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Didi they offer to replace the posts with thinner ones?

    • @annado3885
      @annado3885 8 месяцев назад +1

      I think you're right they're too thick for my holes when I wear my pearls nothing everything is fine. I haven't tried wearing them with plastic circles . I'll wear them again and see if it does it again I'll ask them . Thank u so much😊

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад +2

      You're welcome, those are a little thick, and it's common for customers to request thinner posts. They will send them out, and hopefully you will be able to wear them every day :)

    • @annado3885
      @annado3885 8 месяцев назад +1

      You're so smart!!

    • @annado3885
      @annado3885 8 месяцев назад +1

      ❤❤❤

  • @angelitazayas7055
    @angelitazayas7055 5 месяцев назад

    Over $3K?!? Oh hell no, the store needs to resolve that. Unacceptable.

    • @SibyllaMirage
      @SibyllaMirage  5 месяцев назад

      I exchanged it, I talk about it in my following video :(

  • @izabella1944
    @izabella1944 8 месяцев назад +1

    I think you should exchange this for a better quality piece. it shouldn't matter if you walked out of the store wearing it and than noticed the issue at home.

  • @ioanad5034
    @ioanad5034 8 месяцев назад +1

    I feel just like you that the product is not perfect and it is a defect that its only seen in bright light when it reflects like a mirror

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      I hope they switch the stone for you, if they don't, escalate the issue to the repair manager.

  • @Emmasyh
    @Emmasyh 8 месяцев назад +1

    aww I saw it after pausing your video, it is definitely not perfect cut compare to your tiger eyes' one. I've been wanting a carnelian-gold bracelet from them and been saving up for it, guess I had to reconsider about it and get other pieces instead.
    but I can't believe after so many price increases but their quality drop, there are few videos of exchange or return too on youtube 😥.

  • @liliz003
    @liliz003 8 месяцев назад +1

    I agree with you! For this amount of money it should be perfect not having quality issues. I’m very disappointed with VCA. And rethinking if I would still buy from them.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Thank you! They've had quality issues since the lock down, in my experience.

    • @liliz003
      @liliz003 8 месяцев назад +1

      @@SibyllaMiragebtw I am also a proud owner of a lope😅. Do you bring the lope to the boutique when you buy? Just curious… I am so glad I found you and knowing that I’m not the Only person who looks into every detail when it comes to fine jewelry. It has to be PERFECT or I need to know the flaws before I buy it. But not knowing will drive me off of the wall..

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад +1

      I don't bring it to the store, but check everything at home once back :)

  • @juiceeeebabe
    @juiceeeebabe 8 месяцев назад +1

    Yeah I’m done with luxury

  • @ccyoutube8793
    @ccyoutube8793 3 месяца назад

    Ok guess I’m happy with my fake 😂I save money and developing paranoid anxiety like this woman’s first world problems 😂😂😂😂

    • @SibyllaMirage
      @SibyllaMirage  3 месяца назад

      happy stealing intellectual property, what a low

    • @ccyoutube8793
      @ccyoutube8793 3 месяца назад

      @@SibyllaMirage yes I’m sure luxury brand don’t price their product items similarly to a daylight robbery 🤣👍

  • @mariafallon694
    @mariafallon694 8 месяцев назад +2

    These are not special that is why they are dyed, heated , etc before they can be used in jewelry as intended (that’s the industry standard). And they are not handmade lol. Well, VCA should be forthcoming and define handmade. I do understand your disappointment and I am not discounting your feelings. I’d feel the same for things that I’m passionate about. Just understand that “luxury” as a whole is not always true.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Thank you, I am naive sometimes when it comes to this, because I choose to believe... xoxo

    • @mariafallon694
      @mariafallon694 8 месяцев назад +1

      It’s OK. We like what we like even though the industry is rather scammy, if you think about it. The gemstones are not usable as mined from the earth and those that are are so rare only the ultra wealthy can have them. And you know what? It’s fine. There’s nothing wrong with that because the miners wouldn’t have their livelihood if they discarded undesirable stones. We consumers should be aware to protect ourselves from scammy behavior coming from boutiques not disclosing how the gemstones are treated first. The mall shops scammy behavior is worse so I won’t even go there.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      Omg, now I'm going to think twice before buying semi precious stones from VCA..

    • @felicityw5163
      @felicityw5163 8 месяцев назад +1

      Vca pieces are not handmade. I am just more selective when it comes to my next purchase. I am ok with the pieces not being handmade because the machine will make everything more uniform. That's why you see the perfect lining up of all the diamonds in a row.

    • @SibyllaMirage
      @SibyllaMirage  8 месяцев назад

      I think so too now..

  • @okayfine62
    @okayfine62 8 месяцев назад +1

    are you angry with your self because you made a mistake? 🤨

  • @nusratqayyum8078
    @nusratqayyum8078 3 месяца назад +1

    Life is not perfect so stop complaining about stone