Randy Bends The Rules During The Blowout Sale! | Say Yes To The Dress
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- Опубликовано: 6 фев 2025
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It’s the blowout sale, and the rule is that consultants can only sell the sale dresses, not the ones in the back. However, when the owner tells Randy to bring a dress from the back, it causes friction with the other consultants. #SayYesToTheDress
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From Season 2 Episode 6
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Ronnie is the store owner, so what he says goes. Next blowout sale they need to make sure Ronnie is on a business trip to Italy so this won't happen again.
😂
He's a cutie😂
😂😂😂😂😂😂😂
Absolutely!
Title is wrong Randy didn't bend the rules he did what the owner told him to do. It was the owner who bent the rules that he made.
RELAX 😂
At the end of the day, the entrepreneur who owns the business gets the final say...sometimes, as an employee, you have to be flexible, diplomatic,, ,courteous and roll with it.....but if you get in the owner's way, he might let it go once, but you won't always have a good outcome. You are working for the paycheck that he signs.
yes its hardly a law
Randy is so cute when he was younger. "If I'm caught, (in the stpckroom) I will be killed." So funny.
I know Ronny owns the store, but he is making so much hassle for his managers - THEY are the ones who will have to deal with customer complaints! I work in retail (not bridal) and I can understand why the managers are naffed off!
Can you imagine if the stock dresses get muddled up with the sale dresses - nightmare waiting to happen!?
they said they were worried about exactly that, plus making an exception for one bride and then another bride sees it and wants to try the same dress on but he says no? why?
Family / privately owned businesses tend to have this challenge very often, because they run it like they run their household so employees have to deal with office politics on top of family politics. At least it looks like Ronnie hasn’t stationed his kids in sales roles or as store managers, so his staff don’t have to participate in any family feud while juggling clients’ demands and the impulse instructions from the boss :)
Stacey London must have been having an off day!🫣🫣
Yikes😱😱😱
@@MsWinterlife So true. I worked in a multi-generation gents clothing store and there was a constant battle between the retired former owner who was about 30 years behind modern trading conditions and the manager about how the store stock should be organised. It was a constant mess as things were organised into ranges to merchendise, he would come in and reorganise everything into size so it looked like a permanant sale on the shop floor. He would even discount everything to stupid prices then pay the difference with his own card so his son (the owner) wouldn't realise what he had done to make the sales - he had to have the most sales each day to prove he 'still had it'. The current Owner just shrugged it all off and wouldn't step in. It was a nightmare!
also then every other bride will want the same consideration. Which is fair enough frankly. It just creates bad feeling.
Well, that last bride brought THE Stacey London along, and still left with What Not to Wear.
Thank you! - I was very disappointed!
Times have changed a lot, but I don’t think that dress was pretty at any point in history.
This is what sales is like. The boss rules. If you as a manager toe the line and then the boss overrules it you have to suck it up. He signs your paycheck, just like Randy said. There's times when you have to keep quiet and just follow the boss. Tomorrow is another day. That said, the boss better not do this very often or he will lose staff because of that ongoing cognitive dissonance that eats your soul.
Exactly. He caused chaos and made the store sell fewer sample dresses that day. That was the whole point of the sale in the first place.
He is the boss. What he says goes. But he should have thought to change his decision when more staff came to him to question him.
Yeah, but I wondered did they give her the dress at a discounted rate I think that’s what everybody is kind of wondering because it was supposed to be a blowout sale and only the discounted dresses were on sale. That’s reason they put their regular stock away and we’re not supposed to be Trying on if they wanted to try on regular stock. They would’ve actually had to come back and make an appointment it’s not fair on all day sale on for reduced wedding dresses and a bride wants to try on regular stock that is not on sale. You’re the bride up for disappointment unless that bride is willing to pay regular price reason she’s at the sale is because she wasn’t Prepared to pay for trying to get a deal what she’s gonna do is what try to bargain down the price
Agreed! And don’t gossip about him on camera 🎥 lol 😆
If they want stock dresses then make an appointment......why make your staff suffer? not a good boss.
Does randy ever age? 😂😂❤❤❤❤❤ He looks absolutely fabulous
Isnt this from a few years ago? He does still look great tho
I literally think it’s impossible for to him to age
Lifting
He joined Kleinfeld in 2007, and as he said that this is his first Blowout Sale, it’s probably 2007 or 2008. I think he looks better now than back then😁
It's from his first year at the store. He says it's his first blow out sale. They've been re running these episodes lately. It's from years ago. You can tell also how he's sort of cocky and the consultants don't really trust him yet.
Rules are meant to be broken, but they should have just kept quiet and hid the girl away so no one else would know.
I feel so sorry for Elise having her job undermined like that. Ronnie may be the boss but he also employed her to do her job, and that's what she was doing. He didn't even have the courtesy to go and tell her what he was doing. Much as l like Randy, him saying he'll do what the boss tells him is a garbage response.
I agree with this, but Randy did have a point that at the end of the day, he answers to Ronnie and not Elise because Ronnie is the owner and pays them. I think the next blowout sale, the staff should encourage Ronnie to go on a vacation to the Carribean or something so this won't happen.
@@jbshiva865 l understand Randy's point but just following orders is never reason enough in my book. (Before anyone accuses me of implying Ronnie is a nazi, I'm not! 🤣 I'm challenging the assumption that someone being your boss means you have to do what they say irrespective of your own sense of what's right or wrong.)
@katehirst6046 nobody accused you oml what a freaking jump to conclusions
that's not really fair that he will break rules for some of the customers, and not for others.
Retail is super unfair. I worked in a medical store and some customers would return items and the manager choose whenever she wanted to give a refund and take back the item or when she didn't want to. It was super random. Wether she was in a good mood or whether the customer was her friend or if the customer made a show and would be annoying and she wanted them to stop etc.
That poor girl! The dress Stacey picked for her was awful.😢😢
You saved me having to say that too! No one asked the brides opinion once and she certainly could have picked a much better dress.
It was just horrific!
I choked on my lunch when Stacey said it’s beautiful and I looked up to see an absolute nightmare! 😱
Agreed
Horrible dress, didn't suit her at all!!!
❤❤❤❤❤❤ me some Randy……he’s the best…..Give him his own show……He can do it allllll…….keep the customer happy😊
While it's great when a company owner loves to please the customers, I don't like a boss that undermines their staff and doesn't back them up. At the end of the day, it's the staff dealing with the unhappy customers and trying to keep the rules the boss made in the first place. I had a boss like this. She wanted us to do this type of things for her friends...in front of other customers.
I don't like the owner going against his managers when they have a pre-determined set of rules in place to be fair to all potential customers.
I understand that Ronny owns the store and he wants to please the customer, but he is actually making an already stressful situation much harder on everyone. It's going to piss off other customers and put the managers in an awkward position where they now have to explain why the owner is giving special treatment to someone else. Ronny, get out of the way and let your employees do their job.
Randy's designs are my favorite. So beautiful
9:20 NO, no, no, no! That dress didn't suit her at all! So many things wrong with that dress!!!! 😥
EVERYTHING is wrong with that dress. That looks an entire pile of clothes Stacy and Clint throw out in one piece.
Last dress....Hell of a mess
I agree, this girl could have done so much better...there are some gorgeous dresses that I have seen there....not that one. I would like to have seen something with long sleeves, more structured bodice, and a portrait neckline, candlelight color and a lot of beading throughout, maybe a trumpet skirt.
I used to work at *Kohl’s* & *Nordstrom* I learned w/ 15 years of retail experience that as long as the customer leaves happy; u won’t get in trouble. As long as u make decisions based on what’s most important to the company ur working for along w/ being practical & using common sense. Ur boss won’t be there all the time; so it’s important that u naturally become a leader instead of being the employee that doubts themselves 🤷🏼♂️
The way that owner shut down that manager😬
The last dress was a shocker. I did not find it attractive.
It was horrible
sometimes i wonder what the mentality is of brides who go to the blowout sale. because in my mind, if i'm waiting in that massive line, trying to get bottom-dollar prices on top-tier merchandise, i'm not being super picky about "dream dresses," you know? imma be like "what's the cheapest one you got? does it fit me? do i look like a dumpster fire? no? then i'll take it."
Most women care about how they would look in a white dress.
Because going to the sale and waiting in those long lines is all about being able to purchase the dress of your dreams which you would not be able to afford normally. If you are happy just grabbing the first thing you see without caring how it looks or if it works well with your wedding theme why even go to a bridal shop? Might as well just wear a regular nice dress that will cost way less than even the sale ones 😊
The girl was so lucky to run into Ronnie 😮
Should have left Stacey home. That dress is horrible. Poor Bride😭
9:15 That dress is horrendous!
Yep I don’t like it
Ugliest dress ever.
I agree with you.
Wow! I see Randy's full job now. Right on Randy. You are portraid as handling it superbly 👍
The owner fits the Lori statement, “Get that rooster out of the hen house”. Creepy old man saying, “If I had a son and he brought her home I would be a happy guy”. He disrespects the women in charge who have been doing this for years and he doesn’t bother to apologize and admit he’s wrong when he sees the domino effect of the consequences of his actions of other customers asking to try on that dress. He’s making his workers lives harder on a hard chaotic day to begin with
As the OWNER of the store (aka the guy who signs everyone else's paychecks), he is the person in charge!
@@melindainglesby1922but if all his employees leave because they feel his chaos isnt worth th paycheck he will endup the boss of absolutely no one. Yes, he is the boss but he also has to run his business in a way that will make employees want to work for him if he wants to remain successful.
Elyse dissing Ronnie behind his back...when that episode came out, she must have been so embarrassed.. He is the boss
The dress Stacy picked for the bride was horrendous, what was she thinking 😮😮
The owner just caused chaos for everyone that he isn’t going to help resolve. He needs to keep his mouth shut, and leave the managers face alone.
keep your face looking good... the way my jaw dropped. yikesssss
Mr Big Man on Campus throws a wrench in the tight system of the worker bees.
The last bride who ended up with the disaster of a gown should never talk to her friend again. Anybody who allows you to buy a dress like that is not your friend.
Obviously Stacey really isn’t her friend 😳😳🙄
Her dress wasn’t a disaster. She looked good in the dress and was happy with it. When you have friends that disagree with the bride, it can cause problems.
@@Ciesiam The design cut her breasts in half, it was a hideous dress!!!!
@@karenacton3854 That was, possibly, the ugliest Wedding dress I've ever seen
That last dress design was terrible. How did the bride like it ? 😮
It was a great dress- and I'm sure it looked perfect once the tulle was removed so it was all satin. The only problem I saw was her boob's were hitting in the wrong spot- a different bra would have fixed that immediately.
The bride let her friend to decide for her.
Well we don't know if the bride liked it or not since she didn't say a word.
The last girl who tryed on the dress her dress was so awful
So nice to hear from Ronnie and Mara, the owners. Love their attitude. It was a stressful sale, but they all did well working together.
“ stay calm and keep your face looking good, don’t worry about it I own the store” 😂 Ronny…. He handed that like an absolute Boss Daddy. Those managers should’ve closed the door and spoke quietly as to not bring down the vibe of the store.
The owner belittled his manager in public. The owner made the store sell fewer sample dresses that day - which is the point of the sale. They have to get rid of the old samples so they have room in the store for the new ones coming in from the designers.
The manager first thought it was a fluke that he told Randy to find a made to order dress. The owner decided to change the rules for everyone, causing the problem.
@@catladyfromky4142disagree. It sounded like the brides were the issue regarding fewer sales as many had weddings a year away & had never tried on dresses. The ones who purchased were customers who had a good idea of what they wanted/what worked for them & were ready to make a decision. It didn’t say how many of the stock dresses were purchased.
Isn’t that Stacy from “what not to wear”? And she chose that?😮😂
It's not bending the rules when the owner tells you to do it. That's called "following the rules".
Is it me or has Randy gotten more handsome with age?!
This is an old episode. He has grey now. Just because this was uploaded recently doesn't mean that this is the latest episode.
@@catladyfromky4142 I was referring to how good he looks now compared to how young he was in this episode.
Totally agree 💯
omfg ronny, satisfying every random customer is more important than keeping your staff who's there every day happy. BAD BOSS. DON'T UNDERMINE YOUR EMPLOYEES FFS.
"Stay calm and keep your face looking good" ??? Horrible boss. 👎 (4:36)
The dress was hideous!
This is what happens when a store owner doesn’t respect his managers and their abilities. This is an example of micro-managing.
Ooff, I feel for Elyse here. I'm a manager and I try to apply the rules fairly to everyone. Once in a while the big boss comes in, not understanding why any of the rules are in place (sometimes because of legal requirements) and gives someone an exception, or acts like I'm causing problems by creating policies for no reason, and isn't in the mood to listen to the explanation. She's in a tough spot here. All you can do is say "yes, sir" in that situation and swallow your frustration.
Sorry but I wasn’t too comfortable with the way Ronny kept looking Becky up and down. Pretty sure he wouldn’t have pulled stock dresses for her if he didn’t think she looked attractive, Chicago or not 🙄
AGREED. It's not the first time he's been... very 'drawn to' young, slender women (if I'm remembering correctly). It certainly had an 'ick' vibe about it.
Ronnie needs to go to his office and have several seats.
The owner is understandably the star of the discourse here, but…how was that pristine white dress “too yellow”? 😂
How did they not say Stacey London was in this episode 😅😂
When the owner of the business tells you to do something, You Do It! Period......
Randy is so cute and young 😊
Ladies how are they gonna know inless u say something. He's the boss❤
Stacy… what were you thinking?????
Stacy London that dress did not fit her right
Stacy trying to sabotage….. awful dress! 🙈
Randy should be the owner his adorable his really kind heart
The owner is a creep!
Randy seems just a little too happy to break a rule!
The owner is a problem.
The boss has spoken
Why have rules to begin with then?
"Stay calm and keep ya face looking good. Don't worry about it. I own the store, I can do what I want!" - Let her know who runs the show! lmao I loved it.
It's good to be the king! :)
I like the really beautiful wedding dress in the background..
Stacie London…..of ALL. THE PEOPLE in the world to pretend she knows something….UGH
The people in charge who decide to bend the rules willy-nilly really do make things more difficult for everyone who works for them. 😅 Then the associates/assistant managers look like jerks just because they’re following policy that the TPTB put in place.
Yeah the boss should not have done that because it's a sale day .
Debbie didn’t like that dress at the end. She clearly felt railroaded
The last bride choose the wrong dress for her
The business of business is making money. The co-owner says they did very well financially.
Good will with customers is an investment.
Then the other 23 consultants get confused. Then the made to order merchandise gets mixed in with the sample sale merchandise. Then brides will mistakenly think that they will be able to take the new dresses home with them.
Knowing that the sample sale's real purpose is to remove the old stock so that they have room for the new stock coming in, how is this helpful?
Face it. The owner saw one pretty girl and decided to break the rules even though she could have found a sample dress to buy. His one decision confuses the staff, confused the brides, and made the store sell less of the old stock.
He messed up.
That Randy dude has social and conflict management skills on steroids. Promote him to something.
On the surface it looks like it would be amazing to work in Kleinfeld's but actually I think it would be a nightmare.
Stacey London looks was so young. I didn’t recognize her voice.
Typical boss behavior that Ronnie fellow. Bully everyone for no reason and then back out from the consequences.
Those managers would be replaced. She made more of a fuss and yapped to the other associates. Do as your told and stfu. My store my word goes.
What was Stacy thinking? That dress was not at all flattering on her friend. Sorry...
I don’t like the gossipy managers stirring up trouble. As the owner said “fix your face”. Put on a smile and roll with the changes. Make the customer happy is number one priority.
Yes she went on and on about how everyone will want it and it will be a nightmare. But that wasn't happening so she was making trouble that wasn't there.
It’s so hard to tell what exactly happened and in what order because we’re just seeing a few minutes of that day. You know those salespeople were exhausted by the time they closed.
@@jenniferfitzgerald1796 rubbish. The correct thing to do is invite them back for a private consult. Only a moron turns up to a blow out sale wanting a private consult and non sale garment.
All buyers in that store are likely not repeat customers. She was even a high value sale! All he did was set a precedent for choas in every sale to come having that broadcast.
Look on the review apps, plenty of unhappy customers in private consults. No need to cause chaos on a high volume, LOW COMMISSION day for the staff. The base wage there is shit, it's the commission that makes it worthwhile.
Very poor of him to show favour to the customer and that consultant with his actions.. Disgusting to speak to his manager in the was he did.
The staff are taking one for the team on blow out sale days. They are barely earning.
Looks like TV wannabes turn up now looking to get airtime, rather than real brides or bridal shop owners looking to replenish on the cheap.
@@rayaqueen9657 Just because they never showed how disgruntled the others were (people most likely to be fired, so protected by the editor) doesn't mean she wasn't having to deal with them. In fact, if want happening she wouldn't have been annoyed. She's a top manager, they don't get ruffled for no reason. The other manager had been plagued by demands to be treated fairly by the consultants too. That was clear from her comment.
Stupid old man felt his balls tingle. Blow out sales are getting less popular, there's more than one episode reporting that.
@@bluebonnetbunny4813 on a low commission day too.
oh didn't like that strappy patchy dress. did she only try 2 dresses. ???
Does anyone remember Stacey from the What not to Wear show?
It will work, no worries, it was meant to be
Ok I get why she’s upset but she’s really letting it show and that’s very unprofessional. You can gossip about it all you want but the raised voice, hand movements is to much. Like he’s the owner you really think he gaf? When he said “I own the store I can do whatever I want” that would have been my last day. Oh yeah? Ok mr owner, here’s my name tag, have a wonderful day ✌🏽
His job is to make a bride happy, sell the dress and make money for the store. And he can do whatever it takes to do that. That’s how business works.
But if these are sample dresses won't they all be super small. Who on earth would fit into them?
I’m with Ronnie. Do whatever you can to make customers happy.
Then why have the damn sale then!?! If you're gonna just do what you want...owner or not! JERKS! I HATE PEOPLE LIKE THAT!
The director of sales was a bit dramatic lol. Like part of management and leadership is adapting and especially if your boss, the owner, pivots. It’s a rule that can be bent and should be to make a sale lol. I hate when you go to places like that and they act like yazis. I’ve been in high end hospitality for so long and you do what you can to accommodate especially when they’re spending $$$.
Ugh this episode is stupid and stressful. Can we just see more about dresses. Maybe some of the sale dresses people got for a deal worth waiting in line for.
I love Stacy, but wtf?
Elise had a point, but when the owner says it’s okay, that’s what happens. He owns the store. I think she made it a bigger deal than it needed to be. Just say the boss made a decision and everyone knows what’s up. I think the dress Stacey liked, was really ugly though.
Ronnie is the owner but he is also causing problems. He has managers for a reason. He also has dirty old man vibes.
Blowout sales have rules for a reason. It's for a specific kind of bride. Not everyone will find a dress. That's the way it goes.
Wow… that last dress is ….. 🤢🤢🤢
That last dress...not my style, but she was thrilled with it, so I'm happy for her. I don't think that strap-wrapping is well placed. It makes the boob area look weirdly off to me, and I'm eclectic from here to eternity, so if it looks weird to ME, she must have a fascination with a particular time period, as something like that, that would make sense to me, as to her style likes.
I was thinking it may have looked great after alterations, but seriously...I expected more from Stacey London.
The boss knows veey well some sales techniques.
LOL. The purpose of the sample sale is to get rid of the old stock because new stock is coming in. All the samples are last year's dresses.
So now he confused all the staff, confused the brides, made it harder to put the dresses back in the correct places, AND sold less of the samples. For one pretty girl he wanted to bring home with him - who could have bought a sample dress like every other bride there.
❤❤❤❤❤
Do they still have this nowadays?
Elise was not very assertive on Ronnie......... Just from the show
Ronnie is the perfect boss 🎉🎉🎉
Undermining staff is wrong, they should matter to.
The owner is so so kind ❤❤❤❤
Devil's advocate: the boss isn't there to give his staff an easy time, he's there to make money. Yes, it caused one further problem but tbh the managers all running around, tattle telling to each other for a whinge session like teenagers rather than just getting on with it made everything worse. Just sell whatever dresses however you can! If one or two dresses have to go cheaper than "allowed", then just go ask the boss what to do, he set the example.
I feel the boss inferiors his staff , not fair😮
D last dress d mkup artist choose for hr CST was CRAP
Good job, Randy and Ronnie. You understood the assignment. The managers need to chill.