Open Dental Webinar - Claim Payments

Learn how to process different kinds of insurance claim payments in Open Dental.
Recorded using version 21.1. Your software may differ in appearance depending on the version being used.
CONTENT:
00:00 - Intro
00:22 - Receiving an insurance payment
02:05 - Finalizing a single claim payment
03:15 - Finalizing a batch claim payment
05:59 - Batch payments in the manage module
RELATED RESOURCES:
Receiving insurance claim payments: opendental.com/manual/claimre...
Finalizing a single or batch claim payment: opendental.com/manual/claimpa...
Receiving batch insurance claims in the Manage Module: opendental.com/manual/claimpa...
You can limit where users can finalize payments in Manage Module Preferences:
To show payment types (checks vs. virtual credit cards), set up payment types in Definitions: opendental.com/manual/definit...
Larger offices with multiple people entering payments can benefit from using payment groups: opendental.com/manual/definit...
Insurance paid on a different code than you billed: opendental.blog/insurance-pai...
Insurance sent a partial payment: opendental.blog/questions-ans...
Insurance sent an additional (supplemental) payment on a paid claim: opendental.com/manual/claimpa...
Insurance deducted an overpayment on a claim in a batch check: opendental.blog/questions-ans...
Are ERAs right for your practice? opendental.blog/eras-for-high...