Defiant Double Cylinder Deadbolt Installation

How to install a Defiant Double Cylinder Deadbolt
If you're experiencing an issue with a stuck key, this video should help to resolve that issue: • Key Stuck in Deadbolt
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[@michellem668]

I'm going to try to install it myself because I need to learn this😊

[@ernestomillanponce]

Why when i was trying to install my lock some little pieces came out of the knob

[@defiantdoorhardwaresolutions]

We're sorry to hear about that. When you have a moment, please call our customer service team at 1-877-663-5625. We will be happy to help troubleshoot this and help to provide a resolution. Thanks.

[@michellem668]

My neighbor tried to install the double cylinder for me and the key wouldn't come out from the inside but it did come out on the exterior side and I'm figuring he must have done something wrong because I had the same luck at my other residence before I moved here.

[@defiantdoorhardwaresolutions]

Hey Michelle. It does sound like there was an oversight during the installation process. We just posted a video showing how to resolve that problem. Check out "Key stuck in deadbolt" and that should help guide you towards a fix. Good luck, and thanks!