@@vshah1010 Wow, you think we don't know that? That's the point! people need jobs! Stop outsourcing to a machine!! Phuck the company saving money! They already make enough money!! If I owned a company like that, I would only hire people and say screw machines! Machines don't add anything to the economy!
Did I hear right? Somebody bought $2,000 worth of goods in one trip but missed one item, and is being prosecuted for it? Great going Wal-Mart, now you've lost a big customer forever.
2000 doesn’t really mean much, it could have been a TV and like 10 other items. May be a reason why the dollar amount was said and not the number of items
you can't be that naive.. no single retail will press charge for a single cheap item. they keep track of repeaters offenders. problable they are doing it now in some places.. and I don't blame them, because after all the looting that hve been happening. I don't ask how I know! and yes mistake cant happen and they also can be confused with someone else that looks alike. In that case behave your self request proove and if not guilty walk out wiith a gift car or sue or whatever!
Walmart forces customers to use the self-checkouts. 15 regular registers, with only one open. They used to have the 10 or 20 items or less checkouts that were open during the day. But, they pulled all of those out and replaced them with self-checkouts. It is ridiculous to see people with heaping carts of merchandise at the self-checkout. It really is no surprise that some items get missed.
@@TheGreatSalsaMan So, are people only supposed to be able to make a living at their jobs, when they have skills that you deem as valuable? If someone works a job, they shouldn't have to leave that job and go to another job, just to make ends almost meet. I don't know how much they should make. But, the amount should be enough to support themselves, in the area in which they live.
Many times they don't have any cashiers - there's no option but self-checkout. This is setting people up. Other stores I patronize simply have someone quietly tell you that you missed an item. Why can't Walmart? Obviously they get an extra bonus if someone makes a mistake - I believe they're forced to pay reparation directly to Walmart. How much would you like to bet Walmart has actually planned on this and included it in their budget. "We expect to make xxxx dollars this year on prosecuting shoplifters who don't properly scan items at self checkout". Walmart should be sued and forced to pay reparations to every person they've caught in their scheme. They're ruining lives. People can lose housing and/or jobs over an arrest. If a little common sense and compassion were used - seriously! You expect us to believe that someone paid for all their items but deliberately stole a bottle of bleach? Or a few other nondescript items? Right. Walmart knows very well what it's doing to people. They just do not care. Their focus is on profit. That company has no humanity at all.
@@TheGreatSalsaMan You forgot the rest of that sentence, entry level workers demanding higher wages because inflation happens regardless of their wages staying low and they need more money to survive. Let me repeat my point so that there is no mistake for you. Low wage workers do not get pay increases ahead of inflation. It only goes up to respond to inflation. Low wage workers are not the driving force of inflation. Oh and btw, the "unskilled entry level worker" your bashing on,, makes Walmart billions of dollars in profit, supporting every white collar job above them. It is not the suits in the office making the cash for Walmart, it is all the workers you seem to hate. So their worth, is far more than you obviously understand.
Employees, and even loss prevention guards, don't have the ability to fight violent thieves. But intimidating honest customers who are just making a mistake? They can do that.
Oh they keep track of it, they’ll watch where your car is, take down your license plate, check your face and card in the self checkout (if you go there) and keep track of how much you steal until it reaches the amount where they can come to your door and actually arrest you for it. Like yeah if you’ve stolen that much you had it coming but still, f**k them for putting so much effort into f**king over their customers so hard.
I personally saw one old lady bagging up her groceries without scanning a single thing. Her car was totally full when she went up to the register. She bagged all of her items without scanning a single thing and then walked out. I was next in line. I looked over at the cashier who was monitoring the situation. I could tell he was watching her. He smiled and did nothing. I didn't see any cops. I didn't see him on the phone. I saw her walk out of the store. I think it's very common.
Or run out carrying as much as they can! I've seen it multiple times! With the huge packs of toilet paper... Can't imagine that being worth it. Everyone near the ground of the site saw it happen, nobody even attempted to pursue them! Seen it with laundry detergent too. I'm just puzzled by the items that they're choosing, seems like there are other things worth more, without security tags, that are smaller & easier to get more... IDK There must be some reason for their choices. Or not!
It really depends where you are. In California? You bet as has been attested to by many videos. Here in my part of Cunuckistan? No way. Getting caught stealing a pen will get you in court.
It only looks that way. Next time your in a retail place look up. Then realize you probably cannot see even 1.5th of all the cameras. Look up a ways where I responded to statement similar to yours explaining a portion of what you don't see and some of the rational behind it.
What happen to Human to human interaction all these self checkout taking away hours from people who need work for one and two they need to schedule more cashier to cover all lanes makes no sense
They didn't make a mistake, they are stealing, and walmart will not buy into the oh, I'm sorry I thought I payed 4 it routine, walmart is the best on stopping thieves like them, a round of Applause for walmart 👏
These crimes are supposed to require intent, as in not just accidentally missing something. There's also something deeply troubling about these people being pressured to sign things without access to an attorney. Anything that's signed is presumably evidence if the prosecutor wants to push things or if it happens again.
This is appalling. The business is forcing customers to use the self service checkout. If their cashiers make a mistake in scanning do they call the sheriff for shoplifting? Someone should sue them.
@@goodday4974 people make mistakes everyday in life if you do something long enough you will make a mistake that's why there is a word called mistake it was not done on purpose unlike these businesses and stores that have you doing self checkout using you as free labor as an employee of the store that was not a mistake that's by the design of greed for free labor and if you make a mistake you should be fired from your job is that what this country is coming to one and you done really people stop the greed a big corporation stop the machine or corporate greed people look at the finger's on your hands none of them are the same so did God make a mistake by doing this my point no one is above God and mistakes are made every day in life by someone or something man made this self checkout machine and man far from perfect that my opinion folks y'all have a good day
@@anthonycloud7109 thank u for expressing that really . Honestly I’m just going off my own personal experience.I work in self check out first hand. The theft rate is sky rocking. To the point . We have two police officers there daily. One out side, one inside. Amazing cops.this world we live in ,is only getting worst. Prices going up and basic Average income is not enough. There doing there job trying to Catch the bad ones. I understand. Accidents does happen. Count your items before approaching self check out . Be sure it matches the number on screen. Ask for for help . That’s why where there. Pretty as I am , I’m also there to help.
Maybe we should let the officers do their job an not have tax payers paying for walmart security. Maybe they should take the self checkout bullshit out of stores.
Their are videos of news reports where Walmart is doing this and making millions. Their attorneys send letters saying they will drop the theft case if you pay x amount of money.
Use self checkout but mess up every scan and require aid after every beep. Make it excruciating. And then ask the attendant to just do it for you. Eventually they’ll bring back traditional checkouts.
LMAO! I love your strategy & thinking! Although, sadly I doubt it would work... I mean, think about it... Do you really think Wal-Mart has any concern for their employed? Especially their subjective experience at work (whether it is excruciating for them)? If you do... Do just a little bit of research into how Wal-Mart treats its employees. That's no reason NOT you do what you suggested! That is exactly what I do if I'm not in a hurry!
@@DJJonPattrsn22 You're right. Walmart doesn't care much about the day to day associate experience at the registers. What they do care about is a logjam of incompetence at their registers slowing down their sales per hour. Imagine if flashmobs of people came into the store and played dumb at prime time. Ahh one can dream.
Please consider the other side: it's super frustrating for the cashiers, they need to deal with a lot of idiots without you making it worse. And while i don't know how things in the us are but in some other countries we are glad to have self check out system because we don't have enough people interested in the job any more, so less cashiers for more poeole and it will only get worse in the future when more people retiere and no new young people apply for the already open jobs.
you would thing that would work. but a lady ended up in jail AFTER asking the employee to assist her and the employee got it wrong and they sent an officer to her home with a warrant for her arrest, and she sat in jail for hours until later they decided to look at the camera footage to see that she indeed had NOT done anything wrong. She was still punished for the employees mistake because SHE was using SELF-CHECKOUT so she took ALL the liability even for the employee's mistake.
I walked out a a fishing supply business in the 1980's with a rod in my hand. I had been talking fishing with a buddy and forgot to put it back. I took the rod back in and explained what happened, no problem. Decades later at Sam's Club I got out to my van and was checking my receipt when I realized a bag on the bottom of the cart never got charged. I took the bag back in and paid for it. I did the same with milk at Kroger's a couple of months back. I went back in and paid for the milk. These things happen.
One time I was at a dinner party and went to the washroom to take a poo and it wouldn’t flush. There was no plunger in the room and didn’t want to embarrass myself by texting my friend to ask for one, so I pulled out my poop knife which is a foldable 5” blade and chopped it up enough that it was able to flush. I washed my hands and went back out to join the rest of the party.
Unfortunately once Walmart moves into an area and puts all the local stores out of business there's no other reasonable option. I would gladly boycott them, but I'm in no position to drive all over the place to find what I need. I just can't afford to do that. In between the cost of gas, the wear and tear on my 20+ year old vehicle I'm stuck. I believe Walmart is doing this deliberately. Other stores in the area simply have someone quietly tell you if you miss an item. Why can't Walmart? No - it's more profitable for them to prosecute.
Its not just Walmart. Kroger tried to have me arrested and then later after reviewing the transaction found out I had, in fact, scanned every item. But not before a big scene was made, right in front of a police officer.
I have a bright idea! If the stores are so concerned about scanning mistakes, why not just station an employee at each scanner to make sure it's done right? Problem solved! God, I'm smart 😂
Happened to me with travel luggage.. when I scanned it, it asked if I wanted 2 year warranty which I declined.. so the machine declined to add it to the cart.. I didn’t realize because I always buy a lot of stuff so when I walked out they stopped me.. I was more concerned with something being inside the luggage I didn’t realize was there, I never imagined I didn’t pay for the bag.. a HUGE bag too.
The incident you have described is egregious! There is ABSOLUTELY & UNDENIABLY no way around the fact that the merchant (and their faulty or poorly designed software) is ENTIRELY AT FAULT! F*ck them! If you scan an item, there must be no way for the customer to remove it from the bill without authorization from a human employee to delete it, for whatever reason! I was going to ask how they even knew it wasn't on your receipt since you scanned it. But I was assuming that someone was watching you and forgot about their "receipt checkers" that clog up the exits AGAIN, right after we've already waiting in line once to be our own cashier for free...
I work at a supermarket, and its really obvious when observing people at Self Checkout when someone is trying to fake scan vs people who genuinely forget about an item. The workers are being extremely petty. It takes 2 seconds to go over and be like "sorry, it looks like this item didn't make it in let me scan it for you".
Which suggests you have been watching them. I ONLY use self-checkout. I get a basket-full of stuff and I'm not standing behind a CART-full or even Half-full. I find scanning my own kind of fun. I also subconsciously listen for the beep that notifies an item has been scanned. But if someone misses something that's in the basket UNDER a cart, that's pretty understandable. Missing THREE, I'd question too. ARRESTING though....kind of crazy.
Lol no such thing as a fake scan… a lot of the time, the self checkout scanners are faulty AF. Not the shopper’s fault that the stores can’t update their self checkout systems
@@joememphis1571 But then security surrounds you and when you point out the machine malfunctioned, the sack-of-shit employees say "no it didn't. These machines never malfunction. You're a thief. ($120 dollars of tools, and I am stealing a 97¢ drill bit.) We're calling the sheriff." Then the deputy reviews the recordings and it clearly shows you scanned the item. "OK, you can go." Never a "sorry" or "our bad." I wish stores would be more honest and put up huge signs saying "F . . . ALL OUR CUSTOMERS. WE HATE YOU." Of course, Jeff Bezos hopes stores keep it up.
Exactly! This is what my local grocery store does. I had a scanner that didn't catch something - whatever. The item didn't register. I had no clue. I thought everything was fine. Before I even finished scanning all my items an employee quietly came up to me, advised me that one item didn't scan, we re-scanned it. I paid my bill and left. No problem. Walmart is perfectly capable of doing the same. Obviously it's more profitable for them NOT to do this Walmart has a terrible record, treats people like trash, ruins businesses and lives. They don't pay a living wage forcing it's employees to use government services that could be better used for people with no job at all How sick is it that a huge percentage of your workers are on food stamps? Walmart should be ashamed. It's not a good corporate neighbor. Now on top of all the lawsuits for false arrest, or customers having their rights violated by "loss prevention" personnel - who are just power tripping thugs that NEVER should have been hired for such positions - they can add this to their roster of "achievements". I would gladly shop elsewhere if they hadn't put all those other places out of business. Sadly they come into an area and become the only reasonable option Just disgusting
The other part of this is the store doesn't give you enough room at the self checkout to unstack everything from your cart. If you are compelled to move things in and out of the cart this will surely happen.
This can be a problem if you pack a cart overfull, or in some places merely full. This is where you ask if there is a spare cart you can use. You never want to mix scanned and unscanned if you can help it. And ALWAYS read the screen. before you start, at each item scanned, at the final screen before payment, and so on.
I've been charged more for items at Walmart and other stores than I was supposed to be charged I caught the mistake nothing was done to them but you let a customer make a mistake👍👏👏👏🙏🙏 God bless our world
There is no God: the Waltons caused so many mom and pop shops to close throughout their entire history. They also socialize associates' pay when they apply for welfare and/or medicaid, so "low prices" are really prices subsidized by taxpayers, even those who swore to never shop at Wal-Mart and Sam's Club.
Self-checkout is just a way for stores to make more money (fees for person accused of theft), save money (by not hiring cashiers), and having fun (giving a person a criminal record for life).
with so many people with deplorable hygiene, i prefer self check out, it also allows for more registers and a quicker check out..so many people sneeze/cough into their hands and don't wash them before touching things...even after 2.5 years of covid.....i even know a person that blows his nose into his hand and then wipes it on a tree or the railing!
I literally WILL NOT use self check at any store due to stories like this. I'll ditch my cart or whatever it takes but I WILL NOT use self check for any reason.
@@blanksender7808 as long as you pay attention you won't have a problem...just make sure the cart is empty..including all personal items like the coat/umbrella you came in with
@@pbmartinfencing The group "Raw Dog" had a song called "Suki Yaki Hot Sake Sue" which was played (part of it) in Berry Gordy's "The Last Dragon". Aside from part of that song being played in the movie, it was never released.
Always go to a cashier, otherwise you are doing what they want you to do. Setting yourself up as a thief if YOU miss something. It's completely different if their cashiers miss something, but not when YOU do at a self-checkout.
I enjoy a store where I can save money and have most i’m looking for . HATE people saying others should pay more and go other stores and recommended stores 20 to 150 miles away .
@@vmobile890 Fair enough statement. There are many areas where Walmart is the only option. Others, it’s Dollar General. But if I have a choice it’s ABW Anything But Walmart. These self-checkouts are obnoxious.
The Walmart in Cleveland, OH (Steelyard Commons) just discontinued ALL of their self checkouts. They still have the machines installed but an employee has to ring you up. Elsewhere you just go through a regular line. It’s been labeled the worst Walmart in the US. I guess they’ve already had too many thefts. That’s why they locked up the personal hygiene products and Tide detergent.
This almost happened to me in Balch Springs Tx. I missed an item and immediately a clerk approached and accused me of theft I asked how was that since I was still holding the item and accidently scanned the next item,plus why would anyone steal 1 item and spend 600$ on the rest. This is walmarts fault anyway.should not have got rid of the humans.
It really doesn’t that’s the really stupid thing. The self checkouts need multiple assistants monitoring them for them to run smoothly. This is probably why American self checkouts are failing. The bosses of these stores think they can have the high through put of customers without providing the necessary staff to keep the fragile tech working.
Why not pay them to walk around in circles doing nothing? I bet you could employ a lot of people that way provided you have enough space to form a large enough circle. 🤔
So why show receipt on exit if they can't catch your mistake first. I prefer self check out but every store is different and there's no training to help use it so when I scan it it goes in the bag after unless it a clear indication it didn't scan. So I too may have walked out with unpaid items.
I once saw a women check out 200+ dollars worth of food at Kroger. She wasn't able to pay because it had her waiting for an associate. The employees were chatting it up, joking around, eventually the lady clearly fed up just walked out. 2 minutes later one of the employee finally went to the screen, said "what happened here" then appeared to void the whole order. Companies need to work on replacing all employees with robots, and have those robots check things before they leave the store to make sure there is no honest mistakes.
@@FOHguy Yet you don't realize self checkout has problems all the time and the employees who work there hate it because they are more busy than being registers.
@@FOHguy How am I making your points? Even the employees who oversee the self-check need to call supervisor because the machine itself has problems all the time.
One evening I am at Wal-Mart ready to be checked out. There are 3 employees standing up front, but no one running a lane. One of them motions for me to use the self check out. I replied, "I do not work here." Then I was asked if I wanted to talk to the manager? I replied, "I am not looking for a job." One of the overworked employees used the self check out and rang up my entire cart. Guess she did not want me to talk to the manager after all.
I used to use the self checkout. That changed after hearing about a number of false accusations of shoplifting or accidental cases of it. At the end of the order the screen would ask for a rating of my experience. I would only give one star. Why? I guess I think I’m lousy at my job.
@@peterski9349- Well isn't that nice. When so many innocent people are having their lives disturbed or ruined it's a problem. Better a couple real shoplifters get by than ONE innocent person has their life screwed up by an inhuman major corporation with a complete lack of respect for it's customers. How dare they do this! Do you really expect us to believe the company didn't check with it's lawyers? They KNEW. They knew damn well a large percentage of people would be falsely accused and prosecuted. They also didn't care - they make a bigger profit if an innocent person is convicted of shoplifting as they then get reparations, etc. If they didn't make money doing this - it's simple - they wouldn't do it. They know very well what they are doing, that lives will be negatively affected. They DO. NOT. CARE
Yeah. I wouldn't have wanted to keep dealing with an entitled, arrogant asshole like you, either. Of course they got you out of there as quickly as possible, it's pathetic pieces of trash like you that make working retail miserable.
@@jayscards8640 I won't use self-checkout because I bought an item at Walmart at a cashier checkout. I had a receipt for the item, and they tried to accuse me of shopping lifting. They didn't apology when I showed them my receipt and they realized that their deactivation scanner didn't work.
Organize a walk out. Get a bunch of people to go to Walmart, fill their carts, stand in the line with the one cashier, then everyone walks out leaving 20 carts full of perishables in line.
As someone who has primarily been a cashier for most of my work history, the self-checkouts are also terrible registers. They're finicky, slow, and difficult to use (compared to a normal register). Never use a self-checkout when a cashier is available. Additionally, I've seen a recent trend of self-checkouts not even having a monitoring station. That means there isn't even an employee watching what you scan and put in the baggage area. And often, the "monitoring" employee isn't even anywhere nearby - so if you need assistance, good luck finding whomever is supposed to be supplying that assistance.
This is the consequence of raising the minimum wage for unskilled entry level labor to ridiculously high amounts, less employees and more self checkouts 😁
Well it's either pay more or self checkout. Gas stations went through this 30 years ago and the customers almost unanimously decided on the cheaper option.
@@TheGreatSalsaMan Min wage hasn't been at it's promised level of utility for decades. It was passed on the promise of supporting a family of 4 on ONE full time (40hr/wk) job. thus MINIMUM wage. It was never a 'training wage' or 'juvenile wage' that's all bullshit. If you look at the number of people who need to support themselves, let alone any children, and compare that to the number of above min wage jobs you'd see there is no way the current min wage is viable without spending tons of taxpayer money on welfare programs or throwing a large number of families out on the streets the consequences of with will cost even more taxpayer money. Back when the idiots were crying 14/hr was to high, it was actually to low. at that time to match the relative utility of the original min wage would require raising it to 19-21 an hour, to match it's utility in 1969 would take 24+ an hour. today it's probably over $27/hr. So don't believe the idiots claiming min wage is fine or too high, they just want slave labor or bought the lies of those that do. And get a better job is NOT an option for most folk at min wage as there are not enough. Also there are not enough folk for whom min wage is doable to staff all the places you spend money if they had such a choice. but don't believe me, lookup the numbers yourself.
If a person has a clean record they should be given at least ONE chance to pay for the item or items. If they become aware how serious it is to miss an item they will either go to a store that has people checking you out (like Aldi;s) and require a change of carts during check out. This way NOTHING can be missed by accident.
This often happens because an item is waved back and forth across a scanner. JUST one pass. Some machines lag just a bit and you have to slow down and be patient. Every time that upc goes past that scanner it will try to ring it in. EVERY SINGLE TIME.
*Walmart is notorious for this bullshit. The same thing happened to my mom last year and she didn’t even checkout yet. She was doing some Xmas shopping while my step dad was out in the car with their dog. He came in to use the bathroom and on his way back out brought an item to my mom who was waiting in line. She put her purse over his present so he wouldn’t see it, then right when he was about to go back out security came, took her out of line and escorted her to a back room where they kept her for 45 min and bullied her into signing a document admitting to theft. They kept telling her she was going to get taken to lockup if she didn’t sign it. Luckily when she went to court my old soccer coach who is a lawyer was there for a client charged with the same thing and he took her on as a client for free and got the charges dropped. And the only reason that happened is because she hadn’t checked out yet. The judge told off the loss prevention officer who was there to rep Walmart and said he keeps hearing defendants saying how ridiculous they are and he’s starting to believe it*
I used one of the self serve checkouts last week for the first time in ages and what a pain it was just scanning items. The ones here in Australia (I assume others around the world) have a hissy fit if it detects an item is or isn't in the bagging area. I know a lot of people refuse to use them and I won't either anymore, unless stores start offering some sort of discount for doing their job for them.
I dont shop at Walmart anymore. I used to buy a cart full of items but with the self checkout, it’s extremely inconvenient. Theres no room for large # of items to be scanned then bagged. And you cant remove the bag until you’re done. Its bs. All while an employee just stares at you like you’re a thief. Screw that. Im done with Walmart. To those who don’t have other options… just order online for pickup. Let them put your order together and ring it up
@@charliedallachie3539 I actually never purchased groceries at Walmart. Luckily, there are plenty of grocery stores near me. I can’t imagine having to go to Walmart weekly. I would go there once in a blue moon and buy a cart full of stuff. Even with my rare visits… I just can’t with walmart. So yeah, online ordering is the best option for Walmart customers. Let them do the work and theres no bs that they can pull.
Self-checkout is simply a way for the corp's to not pay employees and pay dividends. They sure get mad when I ask if they will cover any injuries i may receive while working for them ringing myself up. DO NOT USE SELF CHECKOUTS
Fyi, the employees get mad at you because corporate pushes employees to get customers to use them. If you don't like self checkout, just don't use it - don't take your snark out on some minimum wage clerk who's getting their hours cut because the company wants you to do their job.
@@mtm4185 I only got my first shot because I was required to (at the time). 😂 my point is, it's the corporations fault for putting more self-checkouts in and creating a bad situation for customers, most of the employees don't want them in either.
@@mtm4185Exactly if you want to get something really changed then do it the actually more effective way to their for office or call them. Your not making a legitimate complaint when you're making the complaint someone not in a position of authority to change policies. God when I work in grocery retail I despised customers like yourself who think these little smart little jokes are _so clever_ and think that they're _so funny_ when it is actually rather passively aggressive and discourteous. When people like you make these little remarks you should actually look behind you and see actually little smirks of disapproval that people give your type.
@@yegfreethinker ...I loved every job I ever had... I just hated working with bitter people like YOU who complain about everything. ...Such toxic negativity. ...And also, rarely was the customer the actual problem in my experience: It was always some @$$H0L3 like YOU.
Not unless it was intentional. These people in the video also shouldn't have been charged as theft in Arizona requires that they prove intent. Without intent, it's just an accident, which isn't criminal. At most, they'd have to pay for the items involved.
Notice how the reporter goes from "it's easy mistake to miss an item when checking out" To "she missed a few items when checking out" 11/10 reporting there
Heard of stories were people are loading their car with groceries and seen an item they didn't pay for. They went back in to apologize and pay for the item. They were arrested for shoplifting. Makes you not want to be honest if you do happen to realize you made a mistake.
What Walmart doesn’t want you to know is most of the retail theft isn’t done by customers it’s done by Walmart employees the products leaving out the back not the front he could be something as small as pricing the item differently and then purchasing it yourself as the employee
The biggest cause of shrink is actually mistakes at the register. Employee malfeasance vs theft are usually nearly the same, but it varies shifting back and forth every few years. Though with inflation outstripping min wage again and companies being cheap (why min wage was passed in the first place, companies weren't willing to pay their full time employees enough to support their families) I can see where employee theft might be on an uptick right now.
It's ridiculous that these multibillion-dollar companies want their customers to be unpaid and untrained cashiers. And then wonder why mistakes are made.
@@halopcdraco lol, yeah, but that's the issue, anyone can leave something behind without scanning. It literally takes a second of distraction. But you assume you're incapable of error.
I stopped shopping inside WalMart about eight years ago. I still buy groceries on line and pick up at the store conveniently. Beyond that, life goes on without WalMart.
I think stores need to stop Self-Checkouts or they be responsible for unscanned items. So if a checkout clerk fails to scan an item, are you responsible for them missing that at checkout or should the clerk be arrested for shoplifting? That is what I would ask a judge in court if this ever happened to me.
I'm told big cities are taking them out. Unfortunately where I live, we're always playing catch up and are now just putting them in. Too stupid to learn from others mistakes.
@@pearlsswine So you are a judge and am not. The saying goes that lawyers that can't make the grade are the ones that become judges. I won't stoop to the notion that I am better than you, but...
Walmart over here only has 5 cashiers and the rest are self-checkouts. I say something like this happened. lady and 2 small children with her and scanning everything and forgot what looked like $4 toy kid holding and cashed out one employee at checkout started to complain and called management. Thank god the manager was very understanding, and she was crying and saying sorry and seeing her little one give the toy to him. The best part he scanned and bought it for him and said Have a good day. mother said I would of bought it, I have money. Once again he said mistakes happen and take care. Everyone look shocked at how nice the manager was and how the employee acted. mistakes happen, you can tell if the person was trying to steal and mistake. if a mistake just tell them and sure fix it.
If this happened to me, I would lose my job, lose my professional license, and would likely lose about 1/3rd pf my current income once I found another job. They could be ruining loves over a bottle of bleach. Insane.
Here's an excellent reason to NEVER use self check out. I left a cart of groceries when there were no cashiers, only self check out. I've heard too many of these stories.
I have missed taking a small item out of my cart, in the cashier lane, and didn't notice until I was putting the cart away outside. I took it back in and paid for it. Another time, I bought 2 identical items, that fit inside one another, and the cashier rang it up as 1. I caught it and explained there were 2 items. The cashier thanked me, both times for noticing. I do not use the self checkout.
I'm low key terrified of facing prosecution for an honest mistake like that. Especially on a bad day where you've got a headache and you're just not paying attention.
Except it sounds like the wrong kind of security to me. At my store, we now have AI that only lets you go if you've paid. That gives us colleagues time to intervene if necessary.
As a previous walmart apa I never did this but because I wasnt getting enough stops an effort was made to get rid of me. We were pressured into getting as many cases as possible. Walmart has no number or goal specified for stops BUT ap managers and market wanted stores to basically compete... which is stupid because every store is different demographics wise. I got coached which is walmarts term for a write up for a flat bs reason. In email my manager said goto a certain manager for training on equipment as a 'just incase for holiday season'. Manager was busy, always. Kept trying to get with him but he was busy. I mentioned this to my manager which was brushed off. Randomly got called to the spark room over intercom. I was being coached for not being proactive enough to become trained on equipment... I explained, looked straight at my manager and said you told me to goto this person, I even followed up with you when they kept saying they were busy what was I suppose to do? She said well you werent being proactive enough. I 'think' the garden center manager is certified to train on equipment you could have went to him. Like bruh ive been here like 2 months idk 90% of the people that work here and hell she wasnt even sure who else could train me but expected me to know... nah thought about it over the next couple days and just quit. If thats how working at that place was gonna be along with the tons of other bs that I havent mentioned here I just dont want it besides I was likely going to be fired anyway. Setup for failure. Also walmarts open door policy is junk. PPTO was being revoked by managers then using days missed as a quick way to fire people. One dude open doored that because store manager didnt care. He got pulled into the store managers office because market told sm to deal with it. Idc how hard up you are for money working at walmart is a waste of time. Watched a lot of workers that had been there for 20+ years leave because of how the store was changing and becoming a giant drama factory.
They make us check out ourselves by only having self checkout registers, but they never trained us to do it. Its effed up! They should have to prove intent!
@@ricks.1318 I've saw a elderly man having a difficult time, then instead of helping him, the employees went through all his and receipt, they could have just helped, they saw he was struggling!! Don't be such a b*tch!
I am older and when I scan my items at a self checkout I get extremely dizzy just from the back and forth movements with my head. It’s almost like I’m ready to pass out. When I scan my items I just wait for the sound and then I know it scanned. Sometimes though the sound is very low or doesn’t work at all at the self checkout. I even double scanned some of my items and ended up paying a much higher grocery bill. To make matters worse the screen is always blurry for me and it’s very hard to see the actual screen. If my item doesn’t scan I’m sorry it didn’t scan. If I get arrested because something didn’t scan I hope Walmart shows the video to the police because every single item that was in my cart will pass through the scanner at the self checkout, it’s just that it’s very difficult for me to see the screen and hear the sounds. I just wish Walmart would have atleast 1 checkout open at all times for us old people.
I have issues too but not as bad YET. I too slowly scan one item and watch the screen to see if it scanned. I always said product should go through a tunnel on to a belt where it can be packed. That way every item is scanned and you have room. A full cart does fit on the shelves I've seen so you scan and put in cart, grab more from cart. Stupid stupid set up.
@@pearlsswine Also my vision is bad and when I put my produce on the scale, sometimes the produce tends to lean a few inches off the scale but it looks as if it’s properly on the scale.
This is not the only place I have heard of Walmart doing stuff like this. I will not use self checkout at Walmart anymore. If I don't have time to wait in line, I simply will buy the things elsewhere or not at all.
I got stopped at the door by 2 women and a security guard accused of not scanning some L.e.d string lights. I had bought in total one robot vaccume, one cordless vaccume 2 string lights and a fire extinguisher. The lady stopped and said did you pay for those " the string lights and the fire extinguisher is what she was pointing to" i said yea and laughed cause i was in disbelief. She asked me for my receipts. I made 2 transactions, the cordless vaccume and the 2 string lights on 1 card , and the robot vaccume and the fire extinguisher on another card ( simply just made my 1 time a month credit card purchases ). The date was the 14th, I gave her 2 receipts, when the lady looked at them she noticed every item had been scanned. Instead of apologizing and sending me on my way she said " wait isnt today the 15th" 😂😂 this lady even when wrong she tried to make it seem like i bought them the day before then came back to the store the next and tried to walk out with the same items as if i paid for them 😂😂 until her accomplice told her "no today is the 14th". I just laughed at her and said excuse me the lady looked so dumb
Now you can get Receipt Txt'd to you...... So I txt my receipts to my phone, and if they ask to see it, I just tell them I texted it to my wife.... You can follow me home and I'll have her show you.... The screen did not say I had to text it to a phone I had on me
I love the Walmart self checkout! Get to zoom in and out of the cheap priced Walmart and skip the long checkout lines! I just make sure I pay for my things and I never complain when the door attendant ask to check a receipt!
These self service checkouts are just about practical for people with hand baskets. However, for those with a full loaded shopping trolly, the process becomes a chaotic nightmare. The way the system is currently set up, there simply isn't enough room for customers to manage a full shopping trolly load, without slowing down the queue, and causing serious delays for other customers.
yeah, but Walmart over here only has 4 chasheirs, and the rest self self-checkouts. I'm not going to stand in line for 20 minutes when 7 people in front of me.
If you are using self check out make sure you do right for yourself. If it takes 10x longer than they wish it did and lines bavk up, kindly inform them they can provide an employee to do the job or go f**k themselves. If you have to do their job for them, you will do it at your own pace and not risk mistakes that can cost you throu double scanning or underscanning. And yes, old people and people with some medical conditions WILL take even longer, so they can handle it or live with it.
Yep, I said that from the start. Put the same conveyer on the end as the have on register lines. Another option is like Trigs. There carts are counter hieght with an opening front. The clerk opens it, scans items directly from cart and puts into an empty cart bagging as he/she goes.
If you can ask for a second, empty cart. IF the machine doesn't have to weigh everything in a continuous manor you can scan very it rang in correctly, then place in second cart. If does require the right weight on the scales at all times you may have to split the transaction to what fits on the scale, usually those have larger scale areas though.
Sue them girl yes trust me you will win. See Walmart is very very dirty and the law makers know this but the public not so much you will win and I hope everyone sees how evil this company really is
The Walmart on Tangerine has loads of self check outs, but normally only one or two cashiers available with long lines... The rest of their employees are running around filling pick up orders. It's chaos any given day. I dread the holiday season quickly approaching.
I don't know where this is, but in California, stores like Wal-Mart let shoplifters steal carts and carts of items, and the thieves pay for nothing. It should be one rule for all.
Love how their only opinion is to ask for help. Call the police on Wal-Mart for entrapment. Incompetence/petty behavior or greed does not make it less so.
When I go to the supermarket Through the regular checkout line I always check my receipt and I always find a mistake regular cashiers or anybody who tries to scan quickly Can easily make a mistake at which point I have to sit there at the customer counter and get it corrected so if Walmarts technology is good enough to figure out if somebody payed for an item or didn’t it should say that before they leave and the person can pay for it or put it back You should not be arrested otherwise they should be arresting the regular cashier who make mistakes because they’ve obviously stole from you …Double standard
People are walking right out of Walmart with entire grocery carts of food. Other's I've seen just stroll through self-checkout with their items and out the door.
@@chocolatechipslime It's the times we live in.. Look, if FAMILY are having a hard time putting FOOD on the table, can you imagine how much worse off a single person must be??
@@olivergoncalves1217 The difference is what is legally called "INTENT", people who are doing what you described are doing so with the INTENTION of stealing, a mistake of one item is just simply a mistake.
I shop at Walmart all the time and I always use the self checkouts and I scan an idem and then look on the screen to make sure it appears before I move on to the next idem
Most folk don't understand they actually have to pay attention to what they're doing. These are the same ones that get angry when they don't read a sales sign completely and get mad when that bites them in the butt.
On the other hand, the Walmart that I go to suffered 😖$1.5 million dollars in lost inventory. Shoppers are responsible for making sure that they pay for what they take. Our Walmart has now shut down self checkout and everyone goes through a checkout line. It is my understanding that this is going national.
I haven’t bought anything from WalMart in years … I also don’t use “self checkout” because of continued malfunctions of the scanners. Way too many innocent people f’d over by big retail!!!
Every person who is forced to use self-checkout should send Walmart a bill for the labor they had to provide to scan their items. No one should be forced to work for free. People should charge based on the number of minutes it took to scan the items at a rate of $1.25 per minute which equates to $75.00 per hour. As a sub-contractor people would be entitled to charge any amount they choose as their going wage-rate. It wouldn't take long for Walmart to change their policies.
I have a question, how somebody can forget an item to be scanned? even go to those self service cashier system I just have few items that is likely hard to miss scan a item
If the mistake is caught before customer leaves the store and the customer definitely has items that don't appear on their receipt then the customer should be giving the choice to either pay for the items or surrender them.If a customer can not be stopped before leaving the store they should be left alone unless it can be proven they refused to stop when approached while in the store. I would think if the stores are really having major losses through self check they would reduce self check instead of increasing self check lanes.
umm i went there today and i kid you not ..the first item i scanned did not scan and of course i took it out the bag and rescanned it but yea...it said on the screen ..something like "system busy" or something i cant remember exactly, but this happen about 2 hrs ago
When the self checkout machines were installed I’m pretty sure all the employees received training on proper use of the new technology. The customer receives zero training on the use of these machines and any mistake results in a criminal charge. Horrible.
I once was stopped by an alarm at the door of a Walmart. The checker apparently missed 1 of my items. I was embarrassed as could be but the checker rechecked my bags & made it right. Wonder how that would've turned out had I been apprehended by the police or employees? The receipt was still in the bag.
I don’t use self checkout unless it’s a very small number of items easily checked, and I will avoid it entirely if I can. Any issues I would be hitting that help button quickly. Oh and especially not using it at Walmart
@@wildestcowboy2668 Where I live now I think only Target and Walmart. However I used to live where several grocery stores had it as well, and it was a mess ! Hated it
Here's a thought......If you don't want the customer to fuck up doing YOUR job.....THEN DO YOUR JOB!!!!!!!!!
That seems like the most logical thing to do
I agree with you mate but watch your bloody language!
@@wildestcowboy2668no they don’t have to watch their language, you are not the language police
The machines do the job. The company saves money by not having to hire a cashier.
@@vshah1010 Wow, you think we don't know that? That's the point! people need jobs! Stop outsourcing to a machine!! Phuck the company saving money! They already make enough money!! If I owned a company like that, I would only hire people and say screw machines! Machines don't add anything to the economy!
Did I hear right? Somebody bought $2,000 worth of goods in one trip but missed one item, and is being prosecuted for it? Great going Wal-Mart, now you've lost a big customer forever.
these white hose just need to pay their bills...they didn't _"make a mistake!"_ 🙄
white people always steal...
I think the walmart employee should be charged for a crime if they accuse someone of shoplifting when they did not.
2000 doesn’t really mean much, it could have been a TV and like 10 other items. May be a reason why the dollar amount was said and not the number of items
I would rather pay the higher prices at target or Costco then shop at a Walmart.
you can't be that naive.. no single retail will press charge for a single cheap item. they keep track of repeaters offenders. problable they are doing it now in some places.. and I don't blame them, because after all the looting that hve been happening. I don't ask how I know! and yes mistake cant happen and they also can be confused with someone else that looks alike. In that case behave your self request proove and if not guilty walk out wiith a gift car or sue or whatever!
Two lessons learned from this story; 1.) Don't shop at Walmart. 2.) Don't use self checkout.
Walmart forces customers to use the self-checkouts. 15 regular registers, with only one open. They used to have the 10 or 20 items or less checkouts that were open during the day. But, they pulled all of those out and replaced them with self-checkouts. It is ridiculous to see people with heaping carts of merchandise at the self-checkout. It really is no surprise that some items get missed.
@@paulallen8495This is the result of unskilled entry level workers damanding higher wages they don’t deserve!
@@TheGreatSalsaMan So, are people only supposed to be able to make a living at their jobs, when they have skills that you deem as valuable? If someone works a job, they shouldn't have to leave that job and go to another job, just to make ends almost meet. I don't know how much they should make. But, the amount should be enough to support themselves, in the area in which they live.
Many times they don't have any cashiers - there's no option but self-checkout. This is setting people up.
Other stores I patronize simply have someone quietly tell you that you missed an item. Why can't Walmart? Obviously they get an extra bonus if someone makes a mistake - I believe they're forced to pay reparation directly to Walmart.
How much would you like to bet Walmart has actually planned on this and included it in their budget.
"We expect to make xxxx dollars this year on prosecuting shoplifters who don't properly scan items at self checkout".
Walmart should be sued and forced to pay reparations to every person they've caught in their scheme. They're ruining lives. People can lose housing and/or jobs over an arrest.
If a little common sense and compassion were used - seriously! You expect us to believe that someone paid for all their items but deliberately stole a bottle of bleach? Or a few other nondescript items? Right.
Walmart knows very well what it's doing to people. They just do not care. Their focus is on profit. That company has no humanity at all.
@@TheGreatSalsaMan You forgot the rest of that sentence, entry level workers demanding higher wages because inflation happens regardless of their wages staying low and they need more money to survive.
Let me repeat my point so that there is no mistake for you. Low wage workers do not get pay increases ahead of inflation. It only goes up to respond to inflation. Low wage workers are not the driving force of inflation.
Oh and btw, the "unskilled entry level worker" your bashing on,, makes Walmart billions of dollars in profit, supporting every white collar job above them. It is not the suits in the office making the cash for Walmart, it is all the workers you seem to hate. So their worth, is far more than you obviously understand.
Meanwhile there's Walmart stores that let people brazenly shoplift massively and walk out uninterupted.
Employees, and even loss prevention guards, don't have the ability to fight violent thieves. But intimidating honest customers who are just making a mistake? They can do that.
its all caught on camera and the cops are notified no one is just walking out scott free
Oh they keep track of it, they’ll watch where your car is, take down your license plate, check your face and card in the self checkout (if you go there) and keep track of how much you steal until it reaches the amount where they can come to your door and actually arrest you for it. Like yeah if you’ve stolen that much you had it coming but still, f**k them for putting so much effort into f**king over their customers so hard.
@@Dyl_Applethis is Walmart, not the kbg. I'll never get caught.
I personally saw one old lady bagging up her groceries without scanning a single thing. Her car was totally full when she went up to the register. She bagged all of her items without scanning a single thing and then walked out. I was next in line. I looked over at the cashier who was monitoring the situation. I could tell he was watching her. He smiled and did nothing. I didn't see any cops. I didn't see him on the phone. I saw her walk out of the store. I think it's very common.
Meanwhile thugs walk in, clear shelves into their backpacks and duffel bags, and walk out scott free lol.
Or run out carrying as much as they can!
I've seen it multiple times!
With the huge packs of toilet paper... Can't imagine that being worth it.
Everyone near the ground of the site saw it happen, nobody even attempted to pursue them!
Seen it with laundry detergent too.
I'm just puzzled by the items that they're choosing, seems like there are other things worth more, without security tags, that are smaller & easier to get more... IDK
There must be some reason for their choices. Or not!
They are considered "diverse" though
@@MrEdrftgyuji diverse = free pass
It really depends where you are. In California? You bet as has been attested to by many videos. Here in my part of Cunuckistan? No way. Getting caught stealing a pen will get you in court.
It only looks that way. Next time your in a retail place look up. Then realize you probably cannot see even 1.5th of all the cameras. Look up a ways where I responded to statement similar to yours explaining a portion of what you don't see and some of the rational behind it.
If the shopper makes a mistake, why not just have them pay for the item? They obviously have the money.
Walmart can't last that long with self checkouts.
What happen to Human to human interaction all these self checkout taking away hours from people who need work for one and two they need to schedule more cashier to cover all lanes makes no sense
They didn't make a mistake, they are stealing, and walmart will not buy into the oh, I'm sorry I thought I payed 4 it routine, walmart is the best on stopping thieves like them, a round of Applause for walmart 👏
Self check is great for 10 items or less, but more and more A'holes are going to them with full F'n carts.
@@TOOUTOO Or let shoppers know their actions are being recorded on video. Its a good idea. Just dishonest people making things bad for everyone else.
How ironic that there's two women who have time to watch this woman make a mistake but nobody is there to actually help.
If you ring up 30 things and 1 or 2 get missed you can just ask them to pay.
Mistakes happen.
I certainly would - I'd ask walmart to pay me 1hr of their avg wage for a cashier because I did their job for them, despite doing it poorly.
These crimes are supposed to require intent, as in not just accidentally missing something. There's also something deeply troubling about these people being pressured to sign things without access to an attorney. Anything that's signed is presumably evidence if the prosecutor wants to push things or if it happens again.
Replace self check with REAL employees!
Amen i dont work for walmart
They should but they don't want to pay there employees.
@@chrisrees7054 *their
Their lines were soooo long when they did have Employee cashiers
@@Kyle-ee8sl They NEED more cashiers! Two open lanes will not serve twenty people in the lines!
This is appalling. The business is forcing customers to use the self service checkout. If their cashiers make a mistake in scanning do they call the sheriff for shoplifting? Someone should sue them.
Clam down, cashier will be fired.
@@goodday4974 people make mistakes everyday in life if you do something long enough you will make a mistake that's why there is a word called mistake it was not done on purpose unlike these businesses and stores that have you doing self checkout using you as free labor as an employee of the store that was not a mistake that's by the design of greed for free labor and if you make a mistake you should be fired from your job is that what this country is coming to one and you done really people stop the greed a big corporation stop the machine or corporate greed people look at the finger's on your hands none of them are the same so did God make a mistake by doing this my point no one is above God and mistakes are made every day in life by someone or something man made this self checkout machine and man far from perfect that my opinion folks y'all have a good day
@@anthonycloud7109 thank u for expressing that really . Honestly I’m just going off my own personal experience.I work in self check out first hand. The theft rate is sky rocking. To the point . We have two police officers there daily. One out side, one inside. Amazing cops.this world we live in ,is only getting worst. Prices going up and basic Average income is not enough. There doing there job trying to Catch the bad ones. I understand. Accidents does happen. Count your items before approaching self check out . Be sure it matches the number on screen. Ask for for help . That’s why where there. Pretty as I am , I’m also there to help.
Maybe we should let the officers do their job an not have tax payers paying for walmart security. Maybe they should take the self checkout bullshit out of stores.
Their are videos of news reports where Walmart is doing this and making millions. Their attorneys send letters saying they will drop the theft case if you pay x amount of money.
Use self checkout but mess up every scan and require aid after every beep. Make it excruciating. And then ask the attendant to just do it for you. Eventually they’ll bring back traditional checkouts.
LMAO! I love your strategy & thinking!
Although, sadly I doubt it would work...
I mean, think about it... Do you really think Wal-Mart has any concern for their employed? Especially their subjective experience at work (whether it is excruciating for them)?
If you do... Do just a little bit of research into how Wal-Mart treats its employees.
That's no reason NOT you do what you suggested! That is exactly what I do if I'm not in a hurry!
No they won’t. You’re just too dumb to understand how the world works.
@@DJJonPattrsn22 You're right. Walmart doesn't care much about the day to day associate experience at the registers. What they do care about is a logjam of incompetence at their registers slowing down their sales per hour. Imagine if flashmobs of people came into the store and played dumb at prime time. Ahh one can dream.
Please consider the other side: it's super frustrating for the cashiers, they need to deal with a lot of idiots without you making it worse. And while i don't know how things in the us are but in some other countries we are glad to have self check out system because we don't have enough people interested in the job any more, so less cashiers for more poeole and it will only get worse in the future when more people retiere and no new young people apply for the already open jobs.
you would thing that would work. but a lady ended up in jail AFTER asking the employee to assist her and the employee got it wrong and they sent an officer to her home with a warrant for her arrest, and she sat in jail for hours until later they decided to look at the camera footage to see that she indeed had NOT done anything wrong. She was still punished for the employees mistake because SHE was using SELF-CHECKOUT so she took ALL the liability even for the employee's mistake.
I walked out a a fishing supply business in the 1980's with a rod in my hand. I had been talking fishing with a buddy and forgot to put it back. I took the rod back in and explained what happened, no problem. Decades later at Sam's Club I got out to my van and was checking my receipt when I realized a bag on the bottom of the cart never got charged. I took the bag back in and paid for it. I did the same with milk at Kroger's a couple of months back. I went back in and paid for the milk. These things happen.
One time I was at a dinner party and went to the washroom to take a poo and it wouldn’t flush. There was no plunger in the room and didn’t want to embarrass myself by texting my friend to ask for one, so I pulled out my poop knife which is a foldable 5” blade and chopped it up enough that it was able to flush. I washed my hands and went back out to join the rest of the party.
Stop stealing and then taking it back to pay for it. Make sure you pay for everything before leaving the store.
@@Justin-uc8scdamn, that's gangster chopping up turds so they will flush
Don't shop at Walmart. End of story. On another note, they claim their number 1 source of thefts is done by employees.
This is true for all industries
Walmart is the worst, no longer shop there unless I can't find the item anywhere else. I don't self scan anywhere.
Unfortunately once Walmart moves into an area and puts all the local stores out of business there's no other reasonable option.
I would gladly boycott them, but I'm in no position to drive all over the place to find what I need. I just can't afford to do that. In between the cost of gas, the wear and tear on my 20+ year old vehicle I'm stuck.
I believe Walmart is doing this deliberately. Other stores in the area simply have someone quietly tell you if you miss an item. Why can't Walmart? No - it's more profitable for them to prosecute.
Its not just Walmart. Kroger tried to have me arrested and then later after reviewing the transaction found out I had, in fact, scanned every item. But not before a big scene was made, right in front of a police officer.
That retail can blame its self. I saw more wage theft i caught in retail. Im not talking about hour or 2. I seen weeks retro paid
I have a bright idea! If the stores are so concerned about scanning mistakes, why not just station an employee at each scanner to make sure it's done right? Problem solved! God, I'm smart 😂
No you're not then I have to pay each employee to stand there
@@wildlifewarrior2670
I'm being facetious. (Google that word) It's called humor. (Google that one too) 🤣
@@Iconoclasher I don't want to Google that word
@@Iconoclasher You and I sound like instant friends. Hello, internet bud! 🤠
@@DisposableSupervillainHenchman
Like minds think alike.
🧠🧠😄
Happened to me with travel luggage.. when I scanned it, it asked if I wanted 2 year warranty which I declined.. so the machine declined to add it to the cart.. I didn’t realize because I always buy a lot of stuff so when I walked out they stopped me.. I was more concerned with something being inside the luggage I didn’t realize was there, I never imagined I didn’t pay for the bag.. a HUGE bag too.
The incident you have described is egregious!
There is ABSOLUTELY & UNDENIABLY no way around the fact that the merchant (and their faulty or poorly designed software) is ENTIRELY AT FAULT!
F*ck them!
If you scan an item, there must be no way for the customer to remove it from the bill without authorization from a human employee to delete it, for whatever reason!
I was going to ask how they even knew it wasn't on your receipt since you scanned it. But I was assuming that someone was watching you and forgot about their "receipt checkers" that clog up the exits AGAIN, right after we've already waiting in line once to be our own cashier for free...
I know if I’m falsely accused of shoplifting, then the store in question is getting a giant ass lawsuit from me.
I work at a supermarket, and its really obvious when observing people at Self Checkout when someone is trying to fake scan vs people who genuinely forget about an item. The workers are being extremely petty. It takes 2 seconds to go over and be like "sorry, it looks like this item didn't make it in let me scan it for you".
Which suggests you have been watching them. I ONLY use self-checkout. I get a basket-full of stuff and I'm not standing behind a CART-full or even Half-full. I find scanning my own kind of fun. I also subconsciously listen for the beep that notifies an item has been scanned. But if someone misses something that's in the basket UNDER a cart, that's pretty understandable. Missing THREE, I'd question too. ARRESTING though....kind of crazy.
@@gayled3059 My idea of 'fun' as u say it is my 5'5" 105lb blonde hair blue eyed babe when I get home!
Lol no such thing as a fake scan… a lot of the time, the self checkout scanners are faulty AF. Not the shopper’s fault that the stores can’t update their self checkout systems
@@joememphis1571 But then security surrounds you and when you point out the machine malfunctioned, the sack-of-shit employees say "no it didn't. These machines never malfunction. You're a thief. ($120 dollars of tools, and I am stealing a 97¢ drill bit.) We're calling the sheriff." Then the deputy reviews the recordings and it clearly shows you scanned the item. "OK, you can go." Never a "sorry" or "our bad." I wish stores would be more honest and put up huge signs saying "F . . . ALL OUR CUSTOMERS. WE HATE YOU." Of course, Jeff Bezos hopes stores keep it up.
Exactly! This is what my local grocery store does.
I had a scanner that didn't catch something - whatever. The item didn't register. I had no clue. I thought everything was fine. Before I even finished scanning all my items an employee quietly came up to me, advised me that one item didn't scan, we re-scanned it. I paid my bill and left.
No problem.
Walmart is perfectly capable of doing the same. Obviously it's more profitable for them NOT to do this
Walmart has a terrible record, treats people like trash, ruins businesses and lives. They don't pay a living wage forcing it's employees to use government services that could be better used for people with no job at all
How sick is it that a huge percentage of your workers are on food stamps? Walmart should be ashamed.
It's not a good corporate neighbor.
Now on top of all the lawsuits for false arrest, or customers having their rights violated by "loss prevention" personnel - who are just power tripping thugs that NEVER should have been hired for such positions - they can add this to their roster of "achievements".
I would gladly shop elsewhere if they hadn't put all those other places out of business. Sadly they come into an area and become the only reasonable option
Just disgusting
Moral of the story: don't use self checkout at Wal Mart.
Definitely...just stand in line and make them get more checkers
Take it one step further and just dont shop there.
Or anywhere else. Corporate greed is the biggest problem with the economy. Not wages. Not taxes. GREED!
Good luck with that when cashiers go out for the day.
Moral of the story: never shop at Wal-Mart. You'll be making the Walton family even richer.
The other part of this is the store doesn't give you enough room at the self checkout to unstack everything from your cart. If you are compelled to move things in and out of the cart this will surely happen.
This can be a problem if you pack a cart overfull, or in some places merely full. This is where you ask if there is a spare cart you can use. You never want to mix scanned and unscanned if you can help it. And ALWAYS read the screen. before you start, at each item scanned, at the final screen before payment, and so on.
Just a thought but where is the user agreement for using the self checkout?
I've been charged more for items at Walmart and other stores than I was supposed to be charged I caught the mistake nothing was done to them but you let a customer make a mistake👍👏👏👏🙏🙏 God bless our world
There is no God: the Waltons caused so many mom and pop shops to close throughout their entire history. They also socialize associates' pay when they apply for welfare and/or medicaid, so "low prices" are really prices subsidized by taxpayers, even those who swore to never shop at Wal-Mart and Sam's Club.
True statement!
We need to sue stores for mislabeling items ! That’s theft
Stealing from customers? They sit around all day thinking of how to raise prices and screw over consumers . If you have a choice don't do CHINA MART
@@rykson161
It's actually fraud, which carries a stiffer penalty than theft.
Self-checkout is just a way for stores to make more money (fees for person accused of theft), save money (by not hiring cashiers), and having fun (giving a person a criminal record for life).
This is exactly right !!
with so many people with deplorable hygiene, i prefer self check out, it also allows for more registers and a quicker check out..so many people sneeze/cough into their hands and don't wash them before touching things...even after 2.5 years of covid.....i even know a person that blows his nose into his hand and then wipes it on a tree or the railing!
I literally WILL NOT use self check at any store due to stories like this. I'll ditch my cart or whatever it takes but I WILL NOT use self check for any reason.
@@blanksender7808 as long as you pay attention you won't have a problem...just make sure the cart is empty..including all personal items like the coat/umbrella you came in with
@@pbmartinfencing The group "Raw Dog" had a song called "Suki Yaki Hot Sake Sue" which was played (part of it) in Berry Gordy's "The Last Dragon". Aside from part of that song being played in the movie, it was never released.
Always go to a cashier, otherwise you are doing what they want you to do. Setting yourself up as a thief if YOU miss something. It's completely different if their cashiers miss something, but not when YOU do at a self-checkout.
Sounds like an entrapment scam, what's to say they didn't miss the scan and an operator just deletes something off your cart before you pay?
It's obvious and difficult to do that, especially if the machine is slow.
The REASON why I have NOT shopped at WAL MART for 10 years. They can go to HELL.
Go to Hell? When you enter a Walmart you are in Hell.
love it
I enjoy a store where I can save money and have most i’m looking for . HATE people saying others should pay more and go other stores and recommended stores 20 to 150 miles away .
@@vmobile890 Fair enough statement. There are many areas where Walmart is the only option. Others, it’s Dollar General. But if I have a choice it’s ABW Anything But Walmart. These self-checkouts are obnoxious.
USE the REAL cashiers, DUMBBELL!!!!!!
I smell a class action lawsuit coming against Walmart real soon for this kind of crap.
The Wal Mart has enough money to starve anyone out of long expensive legal stalling.
There's a story on youtube where Walmart customer won $1 million for being accused of theft
Hopefully Walmart wins.
@@Brittany.Andersontf
@Brittany.Anderson
You forgot the "does not" in that sentence
The Walmart in Cleveland, OH (Steelyard Commons) just discontinued ALL of their self checkouts. They still have the machines installed but an employee has to ring you up. Elsewhere you just go through a regular line. It’s been labeled the worst Walmart in the US. I guess they’ve already had too many thefts. That’s why they locked up the personal hygiene products and Tide detergent.
Enjoy your diversity equity and inclusion lololol
@@pearlsswine It’s really sad. Especially since this is the closest Walmart to my mom where I go grocery shopping for her.
@@pearlsswineah, the racists come out of the weeds
I haven't shopped at a Wal-Mart in a decade. And this reminds me of why.
This almost happened to me in Balch Springs Tx. I missed an item and immediately a clerk approached and accused me of theft I asked how was that since I was still holding the item and accidently scanned the next item,plus why would anyone steal 1 item and spend 600$ on the rest. This is walmarts fault anyway.should not have got rid of the humans.
Oh good old balch springs.
I grew up there.
When I go back I do not go to that wal mart
I stopped shopping at Walmart years ago and haven’t looked back. Also I avoid self checkout since it eliminates cashier jobs.
It really doesn’t that’s the really stupid thing. The self checkouts need multiple assistants monitoring them for them to run smoothly. This is probably why American self checkouts are failing. The bosses of these stores think they can have the high through put of customers without providing the necessary staff to keep the fragile tech working.
@@psibug565Doesn't it just take one employee to monitor 10 self-checkouts?
Why not pay them to walk around in circles doing nothing? I bet you could employ a lot of people that way provided you have enough space to form a large enough circle. 🤔
I prefer the self-checkout. However, I don't like the idea of there being less jobs, but I'll still use self-checkout.
So why show receipt on exit if they can't catch your mistake first. I prefer self check out but every store is different and there's no training to help use it so when I scan it it goes in the bag after unless it a clear indication it didn't scan. So I too may have walked out with unpaid items.
How is it that they have employees available to police the self-checkout's but don't have any employees to run the registers?
I once saw a women check out 200+ dollars worth of food at Kroger. She wasn't able to pay because it had her waiting for an associate. The employees were chatting it up, joking around, eventually the lady clearly fed up just walked out. 2 minutes later one of the employee finally went to the screen, said "what happened here" then appeared to void the whole order. Companies need to work on replacing all employees with robots, and have those robots check things before they leave the store to make sure there is no honest mistakes.
If they have never been properly trained, I would file a counter suit
If you need to be "properly trained" to figure out how to use self checkout, you have more serious issues.🤦
@@FOHguy Yet you don't realize self checkout has problems all the time and the employees who work there hate it because they are more busy than being registers.
@@johnwong5317 And Thank You for making my point 🤦
@@FOHguy How am I making your points? Even the employees who oversee the self-check need to call supervisor because the machine itself has problems all the time.
@@FOHguy You do know there is a lawsuit and a woman won 2.1 millions against Walmart over similar self-checkout problem.
One evening I am at Wal-Mart ready to be checked out. There are 3 employees standing up front, but no one running a lane. One of them motions for me to use the self check out. I replied, "I do not work here." Then I was asked if I wanted to talk to the manager? I replied, "I am not looking for a job." One of the overworked employees used the self check out and rang up my entire cart. Guess she did not want me to talk to the manager after all.
I used to use the self checkout. That changed after hearing about a number of false accusations of shoplifting or accidental cases of it. At the end of the order the screen would ask for a rating of my experience. I would only give one star. Why? I guess I think I’m lousy at my job.
You sound like a total Karen 😅
@@peterski9349- Well isn't that nice. When so many innocent people are having their lives disturbed or ruined it's a problem. Better a couple real shoplifters get by than ONE innocent person has their life screwed up by an inhuman major corporation with a complete lack of respect for it's customers.
How dare they do this! Do you really expect us to believe the company didn't check with it's lawyers? They KNEW. They knew damn well a large percentage of people would be falsely accused and prosecuted. They also didn't care - they make a bigger profit if an innocent person is convicted of shoplifting as they then get reparations, etc.
If they didn't make money doing this - it's simple - they wouldn't do it.
They know very well what they are doing, that lives will be negatively affected. They DO. NOT. CARE
Yeah. I wouldn't have wanted to keep dealing with an entitled, arrogant asshole like you, either. Of course they got you out of there as quickly as possible, it's pathetic pieces of trash like you that make working retail miserable.
@@jayscards8640 I won't use self-checkout because I bought an item at Walmart at a cashier checkout. I had a receipt for the item, and they tried to accuse me of shopping lifting. They didn't apology when I showed them my receipt and they realized that their deactivation scanner didn't work.
Organize a walk out. Get a bunch of people to go to Walmart, fill their carts, stand in the line with the one cashier, then everyone walks out leaving 20 carts full of perishables in line.
So what you’re saying is force the ppl making $12 to do more work
@@sprice2719I worked at a Walmart. I 100% would have supported this kind of walk out
@@sprice2719It's also likely criminal in nature to destroy stuff.
As someone who has primarily been a cashier for most of my work history, the self-checkouts are also terrible registers. They're finicky, slow, and difficult to use (compared to a normal register). Never use a self-checkout when a cashier is available.
Additionally, I've seen a recent trend of self-checkouts not even having a monitoring station. That means there isn't even an employee watching what you scan and put in the baggage area. And often, the "monitoring" employee isn't even anywhere nearby - so if you need assistance, good luck finding whomever is supposed to be supplying that assistance.
Well then WAL-MART, maybe you should pay people to be on registers, instead of pushing it off on the custome.
This is the consequence of raising the minimum wage for unskilled entry level labor to ridiculously high amounts, less employees and more self checkouts 😁
@@TheGreatSalsaMan God you're a miserable old man.
No. It’s the result of upper management trying to cut the bottom line so that they get larger bonuses
Well it's either pay more or self checkout. Gas stations went through this 30 years ago and the customers almost unanimously decided on the cheaper option.
@@TheGreatSalsaMan Min wage hasn't been at it's promised level of utility for decades. It was passed on the promise of supporting a family of 4 on ONE full time (40hr/wk) job. thus MINIMUM wage. It was never a 'training wage' or 'juvenile wage' that's all bullshit. If you look at the number of people who need to support themselves, let alone any children, and compare that to the number of above min wage jobs you'd see there is no way the current min wage is viable without spending tons of taxpayer money on welfare programs or throwing a large number of families out on the streets the consequences of with will cost even more taxpayer money. Back when the idiots were crying 14/hr was to high, it was actually to low. at that time to match the relative utility of the original min wage would require raising it to 19-21 an hour, to match it's utility in 1969 would take 24+ an hour. today it's probably over $27/hr. So don't believe the idiots claiming min wage is fine or too high, they just want slave labor or bought the lies of those that do. And get a better job is NOT an option for most folk at min wage as there are not enough. Also there are not enough folk for whom min wage is doable to staff all the places you spend money if they had such a choice.
but don't believe me, lookup the numbers yourself.
This is why I avoid self checkout. This is screwing up people’s lives due to greed.
You avoid self checkout lanes because you lack the confidence in your own ability to properly scan items without f"King it up? Go home.
Sue Walmart for making you do self checkout.
If a person has a clean record they should be given at least ONE chance to pay for the item or items. If they become aware how serious it is to miss an item they will either go to a store that has people checking you out (like Aldi;s) and require a change of carts during check out. This way NOTHING can be missed by accident.
I've caught those machines ringing up an item more than once consistently. I check my receipt every time before I leave the store.
This often happens because an item is waved back and forth across a scanner. JUST one pass. Some machines lag just a bit and you have to slow down and be patient. Every time that upc goes past that scanner it will try to ring it in. EVERY SINGLE TIME.
*Walmart is notorious for this bullshit. The same thing happened to my mom last year and she didn’t even checkout yet. She was doing some Xmas shopping while my step dad was out in the car with their dog. He came in to use the bathroom and on his way back out brought an item to my mom who was waiting in line. She put her purse over his present so he wouldn’t see it, then right when he was about to go back out security came, took her out of line and escorted her to a back room where they kept her for 45 min and bullied her into signing a document admitting to theft. They kept telling her she was going to get taken to lockup if she didn’t sign it. Luckily when she went to court my old soccer coach who is a lawyer was there for a client charged with the same thing and he took her on as a client for free and got the charges dropped. And the only reason that happened is because she hadn’t checked out yet. The judge told off the loss prevention officer who was there to rep Walmart and said he keeps hearing defendants saying how ridiculous they are and he’s starting to believe it*
But what did the bloody judge do mate?
@@wildestcowboy2668 *Threw out the charge*
@@nova2512 That's bloody awesome mate!
I used to
Work at Walmart . The asset protection manager got fired for calling the cops all the time. Calling the cops over a banana
@@Out_the_matrix Was there really ALOT of bloody bumping and grinding in the back room mate?
My mother refuses to use the Self Checkout she will wait in line at a normal register.
I used one of the self serve checkouts last week for the first time in ages and what a pain it was just scanning items. The ones here in Australia (I assume others around the world) have a hissy fit if it detects an item is or isn't in the bagging area. I know a lot of people refuse to use them and I won't either anymore, unless stores start offering some sort of discount for doing their job for them.
I dont shop at Walmart anymore. I used to buy a cart full of items but with the self checkout, it’s extremely inconvenient. Theres no room for large # of items to be scanned then bagged. And you cant remove the bag until you’re done. Its bs. All while an employee just stares at you like you’re a thief. Screw that. Im done with Walmart. To those who don’t have other options… just order online for pickup. Let them put your order together and ring it up
It’s hard to go back in person after ordering groceries online. Definitely more convenient
@@charliedallachie3539 I actually never purchased groceries at Walmart. Luckily, there are plenty of grocery stores near me. I can’t imagine having to go to Walmart weekly. I would go there once in a blue moon and buy a cart full of stuff. Even with my rare visits… I just can’t with walmart. So yeah, online ordering is the best option for Walmart customers. Let them do the work and theres no bs that they can pull.
Self-checkout is simply a way for the corp's to not pay employees and pay dividends. They sure get mad when I ask if they will cover any injuries i may receive while working for them ringing myself up. DO NOT USE SELF CHECKOUTS
Fyi, the employees get mad at you because corporate pushes employees to get customers to use them. If you don't like self checkout, just don't use it - don't take your snark out on some minimum wage clerk who's getting their hours cut because the company wants you to do their job.
@@dpro34s I bet you got all the boosters. You avoid the topic by misdirection.
@@mtm4185 I only got my first shot because I was required to (at the time). 😂 my point is, it's the corporations fault for putting more self-checkouts in and creating a bad situation for customers, most of the employees don't want them in either.
@@mtm4185Exactly if you want to get something really changed then do it the actually more effective way to their for office or call them. Your not making a legitimate complaint when you're making the complaint someone not in a position of authority to change policies. God when I work in grocery retail I despised customers like yourself who think these little smart little jokes are _so clever_ and think that they're _so funny_ when it is actually rather passively aggressive and discourteous. When people like you make these little remarks you should actually look behind you and see actually little smirks of disapproval that people give your type.
@@yegfreethinker ...I loved every job I ever had... I just hated working with bitter people like YOU who complain about everything. ...Such toxic negativity.
...And also, rarely was the customer the actual problem in my experience: It was always some @$$H0L3 like YOU.
I have had cashiers give me free items because they forgot to scan the item should they not be charged with theft ?
No. leave them alone. This is a corporation at work, not cashiers.
Not unless it was intentional. These people in the video also shouldn't have been charged as theft in Arizona requires that they prove intent. Without intent, it's just an accident, which isn't criminal. At most, they'd have to pay for the items involved.
It's legally impossible to accidentally commit a theft. Theft requires INTENT.
It’s Walmart’s fault. Take accountability for removing employees from the checkout.
Notice how the reporter goes from "it's easy mistake to miss an item when checking out"
To "she missed a few items when checking out"
11/10 reporting there
Heard of stories were people are loading their car with groceries and seen an item they didn't pay for. They went back in to apologize and pay for the item. They were arrested for shoplifting. Makes you not want to be honest if you do happen to realize you made a mistake.
That happened to me and I was too afraid to go back in to pay for it. I just left it in the cart
Asking the people who have to juggle 2 or 3 jobs to play a cashier when he/she goes shopping is pure insanity.
Bruh, you don't have to shop there if scanning items is "traumatizing".
@@pearlsswinehe never said the word "traumatizing". Doesn't make sense why u would put it in quotes.. 1st time on the internet?
What Walmart doesn’t want you to know is most of the retail theft isn’t done by customers it’s done by Walmart employees the products leaving out the back not the front he could be something as small as pricing the item differently and then purchasing it yourself as the employee
The biggest cause of shrink is actually mistakes at the register. Employee malfeasance vs theft are usually nearly the same, but it varies shifting back and forth every few years. Though with inflation outstripping min wage again and companies being cheap (why min wage was passed in the first place, companies weren't willing to pay their full time employees enough to support their families) I can see where employee theft might be on an uptick right now.
It's ridiculous that these multibillion-dollar companies want their customers to be unpaid and untrained cashiers. And then wonder why mistakes are made.
I use self checkout every day. I have NEVER missed an item scanned.
How can you be sure of that?? Do you hand check each thing against your receipt when you get home ?
@@michah7214 I scan each item one at a time and make sure it's on the screen. I guess you didn't use your brain to ask that question.
@@halopcdraco lol, yeah, but that's the issue, anyone can leave something behind without scanning. It literally takes a second of distraction. But you assume you're incapable of error.
@@michah7214 Since these videos are more frequent, I keep the focus when using a self checkout.
The one day you miss, I hope you go to jail with that comment.
Im not shopping at Walmart anymore
Bingo
I only shop at Whole Foods and Sprouts now
Stay clear of walmart...
Walmart and Target and Sams too
Its not just walmart. Kroger tried to falsely accuse me the same way. But, in my case, I actually DID scan all my items.
I stopped shopping inside WalMart about eight years ago. I still buy groceries on line and pick up at the store conveniently. Beyond that, life goes on without WalMart.
Wild. I don’t stop for nobody that’s not an officer.
I think stores need to stop Self-Checkouts or they be responsible for unscanned items. So if a checkout clerk fails to scan an item, are you responsible for them missing that at checkout or should the clerk be arrested for shoplifting? That is what I would ask a judge in court if this ever happened to me.
I'm told big cities are taking them out. Unfortunately where I live, we're always playing catch up and are now just putting them in. Too stupid to learn from others mistakes.
🤦🤦🤦
The judge would answer: the fact that you can't answer your own s*upid question is why I'm a judge and you're a McDonald's janitor
@@pearlsswine So you are a judge and am not. The saying goes that lawyers that can't make the grade are the ones that become judges. I won't stoop to the notion that I am better than you, but...
Walmart over here only has 5 cashiers and the rest are self-checkouts. I say something like this happened. lady and 2 small children with her and scanning everything and forgot what looked like $4 toy kid holding and cashed out one employee at checkout started to complain and called management. Thank god the manager was very understanding, and she was crying and saying sorry and seeing her little one give the toy to him. The best part he scanned and bought it for him and said Have a good day.
mother said I would of bought it, I have money. Once again he said mistakes happen and take care.
Everyone look shocked at how nice the manager was and how the employee acted.
mistakes happen, you can tell if the person was trying to steal and mistake.
if a mistake just tell them and sure fix it.
You have five cashiers? Only two in my store. I am one of them and seeing a line with ten people in it waiting for my services is quite scary.
If this happened to me, I would lose my job, lose my professional license, and would likely lose about 1/3rd pf my current income once I found another job. They could be ruining loves over a bottle of bleach. Insane.
This is why dont even bother paying at Walmart. Just run out the door
Here's an excellent reason to NEVER use self check out. I left a cart of groceries when there were no cashiers, only self check out. I've heard too many of these stories.
Bloody good point mate! Down here we have respect for you!
Here's an excellent reason to NEVER use Walmart.
FTFY
I've seen large groups intentionally fill up baskets and intentionally leave them...now they have put all that away!
@@mojavedesertsonorandesert9531 was it da white boys or da black boys?
Exactly! That's what everyone should be doing. If they won't hire sufficient numbers of cashier, just leave your cart there and walk out!
I have missed taking a small item out of my cart, in the cashier lane, and didn't notice until I was putting the cart away outside. I took it back in and paid for it. Another time, I bought 2 identical items, that fit inside one another, and the cashier rang it up as 1. I caught it and explained there were 2 items. The cashier thanked me, both times for noticing. I do not use the self checkout.
I'm low key terrified of facing prosecution for an honest mistake like that. Especially on a bad day where you've got a headache and you're just not paying attention.
With the amount of security Walmart now has it's more of a prison than anything
Except it sounds like the wrong kind of security to me. At my store, we now have AI that only lets you go if you've paid. That gives us colleagues time to intervene if necessary.
As a previous walmart apa I never did this but because I wasnt getting enough stops an effort was made to get rid of me. We were pressured into getting as many cases as possible. Walmart has no number or goal specified for stops BUT ap managers and market wanted stores to basically compete... which is stupid because every store is different demographics wise. I got coached which is walmarts term for a write up for a flat bs reason. In email my manager said goto a certain manager for training on equipment as a 'just incase for holiday season'. Manager was busy, always. Kept trying to get with him but he was busy. I mentioned this to my manager which was brushed off. Randomly got called to the spark room over intercom. I was being coached for not being proactive enough to become trained on equipment... I explained, looked straight at my manager and said you told me to goto this person, I even followed up with you when they kept saying they were busy what was I suppose to do? She said well you werent being proactive enough. I 'think' the garden center manager is certified to train on equipment you could have went to him. Like bruh ive been here like 2 months idk 90% of the people that work here and hell she wasnt even sure who else could train me but expected me to know... nah thought about it over the next couple days and just quit. If thats how working at that place was gonna be along with the tons of other bs that I havent mentioned here I just dont want it besides I was likely going to be fired anyway. Setup for failure. Also walmarts open door policy is junk. PPTO was being revoked by managers then using days missed as a quick way to fire people. One dude open doored that because store manager didnt care. He got pulled into the store managers office because market told sm to deal with it. Idc how hard up you are for money working at walmart is a waste of time. Watched a lot of workers that had been there for 20+ years leave because of how the store was changing and becoming a giant drama factory.
They make us check out ourselves by only having self checkout registers, but they never trained us to do it. Its effed up! They should have to prove intent!
LOLOL .... Lady, A simpleton CAN do "self-checkout," .... For God's sake .....
@@ricks.1318 I've saw a elderly man having a difficult time, then instead of helping him, the employees went through all his and receipt, they could have just helped, they saw he was struggling!! Don't be such a b*tch!
If you actually need to be trained to use them, you have more serious problems.🤦😂
@@FOHguy I'm sorry for being elderly, I don't know about all this technology, I'm glad that's not an issue for you
@@julietteoscaralphanovember2223 I'm 64. It's common sense
I am older and when I scan my items at a self checkout I get extremely dizzy just from the back and forth movements with my head. It’s almost like I’m ready to pass out. When I scan my items I just wait for the sound and then I know it scanned. Sometimes though the sound is very low or doesn’t work at all at the self checkout. I even double scanned some of my items and ended up paying a much higher grocery bill. To make matters worse the screen is always blurry for me and it’s very hard to see the actual screen. If my item doesn’t scan I’m sorry it didn’t scan. If I get arrested because something didn’t scan I hope Walmart shows the video to the police because every single item that was in my cart will pass through the scanner at the self checkout, it’s just that it’s very difficult for me to see the screen and hear the sounds. I just wish Walmart would have atleast 1 checkout open at all times for us old people.
WalMart doesn't like old people.
I have issues too but not as bad YET. I too slowly scan one item and watch the screen to see if it scanned.
I always said product should go through a tunnel on to a belt where it can be packed. That way every item is scanned and you have room. A full cart does fit on the shelves I've seen so you scan and put in cart, grab more from cart. Stupid stupid set up.
Lol already creating a pretext for your theft.
@@pearlsswine Also my vision is bad and when I put my produce on the scale, sometimes the produce tends to lean a few inches off the scale but it looks as if it’s properly on the scale.
@@pearlsswine How thoughtful of Wal-Mart to do that for us.
Rule number 1. Dont shop at WalMart. Rule number 2, dont shop at WalMart
This is not the only place I have heard of Walmart doing stuff like this. I will not use self checkout at Walmart anymore. If I don't have time to wait in line, I simply will buy the things elsewhere or not at all.
most stores, have a sign that states 10 items or less for self checkout.
not at Walmart, people have carts FULL of stuff...
More opportunity for error
Yeah and 90% of the Walmarts I’ve been to they have one actual cashier and the rest is all self check out
They will direct you to the self checkout even if you have a lot of items.
I got stopped at the door by 2 women and a security guard accused of not scanning some L.e.d string lights. I had bought in total one robot vaccume, one cordless vaccume 2 string lights and a fire extinguisher. The lady stopped and said did you pay for those " the string lights and the fire extinguisher is what she was pointing to" i said yea and laughed cause i was in disbelief. She asked me for my receipts. I made 2 transactions, the cordless vaccume and the 2 string lights on 1 card , and the robot vaccume and the fire extinguisher on another card ( simply just made my 1 time a month credit card purchases ). The date was the 14th, I gave her 2 receipts, when the lady looked at them she noticed every item had been scanned. Instead of apologizing and sending me on my way she said " wait isnt today the 15th" 😂😂 this lady even when wrong she tried to make it seem like i bought them the day before then came back to the store the next and tried to walk out with the same items as if i paid for them 😂😂 until her accomplice told her "no today is the 14th". I just laughed at her and said excuse me the lady looked so dumb
Also Happened to me at Walmart. Accused. Then zero apology when the employee saw he was wrong. Zero punishment for employees who falsely accused me.
Now you can get Receipt Txt'd to you...... So I txt my receipts to my phone, and if they ask to see it, I just tell them I texted it to my wife.... You can follow me home and I'll have her show you.... The screen did not say I had to text it to a phone I had on me
We stopped using the self checkout just because of things like this.
I love the Walmart self checkout! Get to zoom in and out of the cheap priced Walmart and skip the long checkout lines! I just make sure I pay for my things and I never complain when the door attendant ask to check a receipt!
These self service checkouts are just about practical for people with hand baskets.
However, for those with a full loaded shopping trolly, the process becomes a chaotic nightmare.
The way the system is currently set up, there simply isn't enough room for customers to manage a full shopping trolly load, without slowing down the queue, and causing serious delays for other customers.
yeah, but Walmart over here only has 4 chasheirs, and the rest self self-checkouts. I'm not going to stand in line for 20 minutes when 7 people in front of me.
If you are using self check out make sure you do right for yourself. If it takes 10x longer than they wish it did and lines bavk up, kindly inform them they can provide an employee to do the job or go f**k themselves. If you have to do their job for them, you will do it at your own pace and not risk mistakes that can cost you throu double scanning or underscanning. And yes, old people and people with some medical conditions WILL take even longer, so they can handle it or live with it.
Yep, I said that from the start. Put the same conveyer on the end as the have on register lines.
Another option is like Trigs. There carts are counter hieght with an opening front. The clerk opens it, scans items directly from cart and puts into an empty cart bagging as he/she goes.
If you can ask for a second, empty cart. IF the machine doesn't have to weigh everything in a continuous manor you can scan very it rang in correctly, then place in second cart. If does require the right weight on the scales at all times you may have to split the transaction to what fits on the scale, usually those have larger scale areas though.
Sue them girl yes trust me you will win. See Walmart is very very dirty and the law makers know this but the public not so much you will win and I hope everyone sees how evil this company really is
Walmart to honest mistake: 😡
Walmart to smash and grab: 😴
I dont even remember Walmart training me on the self checkouts they've got me working but dont provide training thats fucked up
So they take away cashiers and then when you make a mistake ringing your own things through they have you arrested. How do the courts allow this?
💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵💵
Because here in the Land of the Fee and the Home of the Slave, our gov't is by for and of the sociopathic oligarchs, alone.
Some judges are getting tired of it.
The Walmart on Tangerine has loads of self check outs, but normally only one or two cashiers available with long lines... The rest of their employees are running around filling pick up orders. It's chaos any given day. I dread the holiday season quickly approaching.
I don't know where this is, but in California, stores like Wal-Mart let shoplifters steal carts and carts of items, and the thieves pay for nothing. It should be one rule for all.
Love how their only opinion is to ask for help. Call the police on Wal-Mart for entrapment. Incompetence/petty behavior or greed does not make it less so.
When I go to the supermarket Through the regular checkout line I always check my receipt and I always find a mistake regular cashiers or anybody who tries to scan quickly Can easily make a mistake at which point I have to sit there at the customer counter and get it corrected so if Walmarts technology is good enough to figure out if somebody payed for an item or didn’t it should say that before they leave and the person can pay for it or put it back You should not be arrested otherwise they should be arresting the regular cashier who make mistakes because they’ve obviously stole from you …Double standard
Dang Im amazed that you're able to find someone at a Walmart who tries to scan quickly
My girlfriend was a manager at one point and got pissed and transferred to a new out of town job. Her husband was pissed when they were moving!
I'd NEVER convict someone of "shoplifting" from self checkout. It's their employee discount.
People are walking right out of Walmart with entire grocery carts of food. Other's I've seen just stroll through self-checkout with their items and out the door.
You know when I walk out accidentally with something I didn’t scan that’s exactly how I look at it.
@@olivergoncalves1217 good Walmart deserves it
@@chocolatechipslime It's the times we live in.. Look, if FAMILY are having a hard time putting FOOD on the table, can you imagine how much worse off a single person must be??
@@olivergoncalves1217 The difference is what is legally called "INTENT", people who are doing what you described are doing so with the INTENTION of stealing, a mistake of one item is just simply a mistake.
I shop at Walmart all the time and I always use the self checkouts and I scan an idem and then look on the screen to make sure it appears before I move on to the next idem
Most folk don't understand they actually have to pay attention to what they're doing. These are the same ones that get angry when they don't read a sales sign completely and get mad when that bites them in the butt.
On the other hand, the Walmart that I go to suffered 😖$1.5 million dollars in lost inventory. Shoppers are responsible for making sure that they pay for what they take.
Our Walmart has now shut down self checkout and everyone goes through a checkout line. It is my understanding that this is going national.
I haven’t bought anything from WalMart in years … I also don’t use “self checkout” because of continued malfunctions of the scanners. Way too many innocent people f’d over by big retail!!!
Every person who is forced to use self-checkout should send Walmart a bill for the labor they had to provide to scan their items. No one should be forced to work for free. People should charge based on the number of minutes it took to scan the items at a rate of $1.25 per minute which equates to $75.00 per hour. As a sub-contractor people would be entitled to charge any amount they choose as their going wage-rate. It wouldn't take long for Walmart to change their policies.
If you don't like self checkout, either go to a cashier, or don't shop there.
-and I suppose you want to bill the supermarket for the petrol your car had to burn to haul you there?
The last time I went to wal-mart I made the attendant check my items out at the self check-out. I don’t want any part of that scam.
I have a question, how somebody can forget an item to be scanned? even go to those self service cashier system I just have few items that is likely hard to miss scan a item
If the mistake is caught before customer leaves the store and the customer definitely has items that don't appear on their receipt then the customer should be giving the choice to either pay for the items or surrender them.If a customer can not be stopped before leaving the store they should be left alone unless it can be proven they refused to stop when approached while in the store. I would think if the stores are really having major losses through self check they would reduce self check instead of increasing self check lanes.
I think I'll have me a few shots before going in there and screwing all the check out up!
Especially that last statement.
umm i went there today and i kid you not ..the first item i scanned did not scan and of course i took it out the bag and rescanned it but yea...it said on the screen ..something like "system busy" or something i cant remember exactly, but this happen about 2 hrs ago
Never use a self checkout machine. Always go to a cashier unless the store wants to pay you for doing the cashier's job.
Store employees cannot detain you. Whether you are in the right or wrong just keep going.
If you are detained ask for a lawyer IMMEDIATELY!! and plead the 5th!!
a FEW items? how small are the items?
She should just state that she was not properly trained.
When the self checkout machines were installed I’m pretty sure all the employees received training on proper use of the new technology. The customer receives zero training on the use of these machines and any mistake results in a criminal charge. Horrible.
I once was stopped by an alarm at the door of a Walmart. The checker apparently missed 1 of my items. I was embarrassed as could be but the checker rechecked my bags & made it right. Wonder how that would've turned out had I been apprehended by the police or employees? The receipt was still in the bag.
I don’t use self checkout unless it’s a very small number of items easily checked, and I will avoid it entirely if I can. Any issues I would be hitting that help button quickly. Oh and especially not using it at Walmart
Who else has the bloody thing except for Walmart mate?
@@wildestcowboy2668 Where I live now I think only Target and Walmart. However I used to live where several grocery stores had it as well, and it was a mess ! Hated it
@@vicp99 It's always a bloody mess, eventually the whole bloody world will become a mess.
Same in the Walmart employees be staring you down