We also are trying to use the email feature for events but although the test mail is working, during an event, it doesn't send anything even in latest update is 4.3.0 v. can you help to rectify? GL070E used model
The DTOOLS software was updated to version 4.2.0 to use the email sending feature. Even following the step-by-step instructions shown in the video available on Kinco's You Tube account only works in the TEST function. When I use it for the screen shot it is not working. What would Kinco recommend to resolve this issue?
In the test email function, it works to receive emails, but when I set it to send historical data it does not send the information through the HMI. What can I do in this case ? It is necessary for the HMI to receive an IP via DHCP or this email feature works with a fixed IP ?
Yes, update lastest software,HMI attributes, e-mail setting is there. Here you can add contact list and also define Register address for email settings
We also are trying to use the email feature for events but although the test mail is working, during an event, it doesn't send anything even in latest update is 4.3.0 v. can you help to rectify? GL070E used model
event and Screen Shot,Data Logger,etc.. works,Need Good Internet Speed for Big data Send.
Were you able to send an email via event?
@@gianlucacentolanza3525 Please contact to your local Kinco Support team
Can Send Email via Event, Screen Shot via Function Key, Historical Data csv file ,etc...
Você poderia disponibilizar esta demonstração?
We are trying to use the email feature for events but although the test mail is working, during an event, it doesn't send anything. Any suggestions?
check mail setting also in Event
@@KincoAutomation what you mean event , can you explain by screen shot
I have this problem. Help Please.
@@estebanruiz3836 contact me on
What's app 7600041512
Were you able to send an email via event?
The DTOOLS software was updated to version 4.2.0 to use the email sending feature.
Even following the step-by-step instructions shown in the video available on Kinco's You Tube account only works in the TEST function. When I use it for the screen shot it is not working.
What would Kinco recommend to resolve this issue?
check latest update is 4.3.0 v
In the test email function, it works to receive emails, but when I set it to send historical data it does not send the information through the HMI. What can I do in this case ? It is necessary for the HMI to receive an IP via DHCP or this email feature works with a fixed IP ?
DHCP is necessary,and for big file send by email then need highspeed internet.
Were you able to send an email via event?
In which HMI registers are the shipping addresses defined in the email group stored?
is it possible to modify the email recipients from to frame?
Yes, update lastest software,HMI attributes, e-mail setting is there.
Here you can add contact list and also define Register address for email settings
@@KincoAutomation error code:55 sending data to the peer?? Helpme please
@@estebanruiz3836where are you from ?
Contact me on what's app.
+91 76000 41512
Is there any HMI model that supports this email sending function?The GL100E model HMI supports this email sending feature ?
all hmi which have network port ...Support Email Function
Please reload in FullHD resolution!!!
Next time i take care