From lapses in access controls to unpatched software running on your endpoints, malicious actors are finding sophisticated means to exploit security gaps in your service environment. Explore how to mitigate these challenges by embedding security principles into your service delivery operations in our webinar with Kumaravel Ramakrishnan, director of marketing for ITSM at ManageEngine. Register now! mnge.it/security-ITSM
Elevate your business resilience against cyber threats! Join our webinar mnge.it/ITSM-leaders-guide with Kumaravel Ramakrishnan, director of ITSM marketing, as he shares key insights on implementing a security-first service management framework. Register now!
Get "The state of AI in ITSM" survey report today for free: mnge.it/ai-itsm-survey-2024 Integrating AI into your IT infrastructure is not easy, and the majority of the respondents from our latest survey agree with this assertion. To help IT teams like yours better prepare your AI roadmaps, we have published an exclusive industry survey report in conjunction with the Service Desk Institute. Over 150 IT leaders have shared their views on the adoption of AI in IT, including top challenges, popular use cases, and governance and compliance issues. Chart your AI strategy armed with these insights and more! Download your free copy here: mnge.it/ai-itsm-survey-2024
Looking to future-proof your IT service desk? Download our free e-book today: mnge.it/LPv Learn how AI-enabled ITSM capabilities can amplify your IT team's efficiency and help deliver exceptional employee experiences.
Get the excellence matrix e-book today for free: mnge.it/N53 The service delivery excellence matrix helps IT and ESM teams analyze their service maturity to reach the peak of service excellence. Going beyond numbers, this matrix considers two essential factors-service delivery ideation and tech adoption and implementation-to give service teams qualitative insights. Get your copy now: mnge.it/N53
This seems already out of date. You are using Exchange EWS in Legacy APIs in Azure. That option no longer exists. I assume you need to do something via Graph now as it has similar options. Except I cannot get it to work. The same is true of the Admin guide it refers to Exchange EWS in Legacy APIs in Azure. I note also it isn't at all clear from the documentation or video what the connect URL should be. I also note the video mentions copying and pasting the Scope from the Azure portal and adding a parameter. This information isn't present on the admin documentation. All this confusion makes it difficult to implement what will become a mandatory process within the next few months.
Hi there. We're sorry you've been facing issues. Please contact our support team for assistance: www.manageengine.com/support.html. We also appreciate your feedback on where this video and our documentation are missing the mark. We'll look into remedying that.
@@Korma-Tech-Tok Hi Mohamed. Our support team can help figure out a solution to the problem you're having. They can be reached at www.manageengine.com/support.html.
@@manageengine Dears, we all face the same issue should we all contact your support team, pleas add a useful tutorial to overcome this matter . how to configure office 365 mail server fetch . Incoming server/Outgoing server . Waiting ....
@@albrigtp So, I was able to get it working, I had to use that "EWS.AccezsAsUser.All,offline_access" It's just that string with nothing else, I tried to use a link like "EWS.AccessAs...etc", and that didn't work.
@@alexthornburg7156 I ended up with the following (Microsoft Graph : offline_access, SMTP.Send, User.Read Office 365 Exchange Online: EWS.AccessAsUser.All) Make sure you hit the "Grant admin consent" link after adding the permissions
From lapses in access controls to unpatched software running on your endpoints, malicious actors are finding sophisticated means to exploit security gaps in your service environment. Explore how to mitigate these challenges by embedding security principles into your service delivery operations in our webinar with Kumaravel Ramakrishnan, director of marketing for ITSM at ManageEngine. Register now! mnge.it/security-ITSM
Elevate your business resilience against cyber threats! Join our webinar mnge.it/ITSM-leaders-guide with Kumaravel Ramakrishnan, director of ITSM marketing, as he shares key insights on implementing a security-first service management framework. Register now!
Get "The state of AI in ITSM" survey report today for free: mnge.it/ai-itsm-survey-2024
Integrating AI into your IT infrastructure is not easy, and the majority of the respondents from our latest survey agree with this assertion. To help IT teams like yours better prepare your AI roadmaps, we have published an exclusive industry survey report in conjunction with the Service Desk Institute.
Over 150 IT leaders have shared their views on the adoption of AI in IT, including top challenges, popular use cases, and governance and compliance issues.
Chart your AI strategy armed with these insights and more! Download your free copy here: mnge.it/ai-itsm-survey-2024
Came here to find the connect URL, but that part was skipped in the video.
Same. it's also skipped where to find / what to put in the documentation... flaky.
Exact same. It shows for a second at 7:35 but it's cut off. Did anyone figure out what to use?
Looking to future-proof your IT service desk? Download our free e-book today: mnge.it/LPv
Learn how AI-enabled ITSM capabilities can amplify your IT team's efficiency and help deliver exceptional employee experiences.
Get the excellence matrix e-book today for free: mnge.it/N53
The service delivery excellence matrix helps IT and ESM teams analyze their service maturity to reach the peak of service excellence. Going beyond numbers, this matrix considers two essential factors-service delivery ideation and tech adoption and implementation-to give service teams qualitative insights. Get your copy now: mnge.it/N53
This seems already out of date. You are using Exchange EWS in Legacy APIs in Azure. That option no longer exists. I assume you need to do something via Graph now as it has similar options. Except I cannot get it to work.
The same is true of the Admin guide it refers to Exchange EWS in Legacy APIs in Azure. I note also it isn't at all clear from the documentation or video what the connect URL should be. I also note the video mentions copying and pasting the Scope from the Azure portal and adding a parameter. This information isn't present on the admin documentation.
All this confusion makes it difficult to implement what will become a mandatory process within the next few months.
Hi there. We're sorry you've been facing issues. Please contact our support team for assistance: www.manageengine.com/support.html.
We also appreciate your feedback on where this video and our documentation are missing the mark. We'll look into remedying that.
@@manageengine I have issue Fetching Email using O365 with Imap or Imaps IS there any Solution ????
@@Korma-Tech-Tok Hi Mohamed. Our support team can help figure out a solution to the problem you're having. They can be reached at www.manageengine.com/support.html.
@@manageengine Dears,
we all face the same issue should we all contact your support team,
pleas add a useful tutorial to overcome this matter .
how to configure office 365 mail server fetch .
Incoming server/Outgoing server .
Waiting ....
@@manageengine A year and still no update
Help. Please tell me how to remove the Help information from the bottom of the windows. Thank you
I am getting a error as pre the mentioned steps here "The HTTP Content-Type header must be application/json, received text/html"
This video is out of date and is missing critical parts. It should be taken down
I achieved using this video. Only one issue, in the scope only add
EWS.AccessAsUser.All,offline_access
It works perfect.
This worked, thank you!
I was able to get this working using Microsoft Graph API permission then select the following permissions
email
EWS.AccessAsUser.All
Mail.Read
openid
profile
@@martinploug4302 This didn't work for me. Can you better explain what y'all did with the API permissions?
@@martinploug4302 Thank you!!! This work for me. One week I try to make Oauth work in ManageEngine!!!
@@alexthornburg7156 I'm with you on this. Can't figure out the API permissions.
@@albrigtp So, I was able to get it working, I had to use that "EWS.AccezsAsUser.All,offline_access"
It's just that string with nothing else, I tried to use a link like "EWS.AccessAs...etc", and that didn't work.
@@alexthornburg7156 I ended up with the following (Microsoft Graph : offline_access, SMTP.Send, User.Read Office 365 Exchange Online: EWS.AccessAsUser.All) Make sure you hit the "Grant admin consent" link after adding the permissions
@niyasudeena6325
could you help me?
Hi ME team, I can find Connection protocol and Version Info. Please help. My Setup Screen here: imagizer.imageshack.com/img924/8540/6srbN3.jpg