Thank you for your feedback. We appreciate your interest in learning more about our app and its settings. We understand that having more detailed video tutorials would be beneficial for our users. We're constantly working on improving our support resources, including our video content. Your suggestion for more detailed videos on app usage and settings has been noted. In the meantime, here are some options that might help: Check our RUclips channel regularly for new tutorial videos. Visit our website for written guides and FAQs. If you have specific questions, please email our support team at support@chacktok.com. We're committed to helping our users get the most out of our software for 360-degree photobooths. Your input helps us improve, so thank you for sharing your thoughts.
Trying to do a test event before I decide if I want to purchase the software. The videos haven't been sent via sms like they're supposed to. Do the videos not get sent via QR code if you're not a paying customer?
You can get access to your support team with email "support@chacktok.com" about the SMS issue. It will be sent if you're not a VIP member with QR code, but it will have chacktok watermarks if you're not a VIP member.
Dear user, we've discussed with R&D team of Samsung company. Samsung Galaxy series are limited with only 30FPS video with it's camera API. It's not very well compatible with the video mode which has slow motion part, as the slow motion part of the video could only get with 10~15FPS, so it's not smoothly enough. Suggested with a GoPro camera connected to your Samsung phone, ChackTok supported with GoPro 9 10 11 12 version. Hope this suggestion will find your a better experience on ChackTok.
Muchas gracias por tu compra. Si has comprado nuestro equipo de 360 photo booth de Chacktok y deseas conectarlo a la aplicación, nuestro equipo de soporte te indicará cómo proceder. Si tu equipo no es un 360 photo booth de Chacktok o de alguna de nuestras marcas, puedes usar la aplicación directamente sin necesidad de conectar ningún dispositivo, y esto no afectará el uso del software. Para obtener más detalles, por favor contacta a nuestro equipo de soporte en support@chacktok.com. Nuevamente, muchas gracias por tu compra.
Hello, the 360 Photo Booth does not appear on Bluetooth devices. I already sent an email and did everything they told me, but it still doesn't show up.
Can you pls share us a picture about the controller box to Email:support@chacktok.com, we could have a check on the controller box if it was support with bluetooth connection.
Dear user. Hope can get send us some testing videos and your phone mode information if passible. We could have a check on it. You can get access to your support team directly with email "support@chacktok.com"
ChackTok is compatible with GoPro 9,10,11. Make sure your GoPro version is compatible, if you have more inquiries about chacktok, you can Email us:support@chacktok.com
You will get a few months free VIP access if you purchase the 360 photo booth with those brand below: MWE, OLYLO, YCKJNB, ZANOGI, FUTOBOOZ, HARZHI, ZLPOWER, DIANDIAN, LIKVIDIU, JIYANG, KRICIKR.
Dear user, thank you for using our software. I understand your concern about the watermark appearing in your videos. The appearance of the watermark ("chacktok") is a basic feature of our software. This is common in most similar software, aimed at protecting creators' intellectual property. We do offer an option to remove the watermark, but it requires upgrading to the paid version. This not only provides a watermark-free experience but also unlocks more advanced features, offering great value. If you have any questions or need further assistance, I'm here to help. We greatly value your experience and feedback. Our online shop: store.chacktok.com
Dear, refer to your question, please watch this video ruclips.net/video/m8GekAiFR-8/видео.htmlsi=9eMyZX9qRzCT2GcA. If you still have any question, please contact with support@chacktok.com
Chacktok is not a free app. It offers different membership options, including photobooth VIP and VIP membership, each with its own features and pricing. To use the app without watermarks and access premium features, you would need to purchase a membership. You can see the details info at: store.chacktok.com/product-category/chacktok-app-subscription/?v=0f177369a3b7
dear, the followings are the download address: Android: play.google.com/store/search?q=chacktok&c=apps&hl=en_US&gl=US&pli=1 ios: apps.apple.com/bs/app/chacktok/id1613120226
![How To Setup & Use 360 Photo Booth! | FUTOBOOZ: 7-Person Automatic 360° Photo Booth Machine [REVIEW]](http://i.ytimg.com/vi/vs_AZ7xpNGo/mqdefault.jpg)
The video is helpful but I so wish we could have more videos to give us more details on how to use the app and the settings itself.
Thank you for your feedback. We appreciate your interest in learning more about our app and its settings. We understand that having more detailed video tutorials would be beneficial for our users.
We're constantly working on improving our support resources, including our video content. Your suggestion for more detailed videos on app usage and settings has been noted. In the meantime, here are some options that might help:
Check our RUclips channel regularly for new tutorial videos.
Visit our website for written guides and FAQs.
If you have specific questions, please email our support team at support@chacktok.com.
We're committed to helping our users get the most out of our software for 360-degree photobooths. Your input helps us improve, so thank you for sharing your thoughts.
Hello. Great demonstration video. Can you make on video on how to use the app with my DSLR camera? Thanks
We have sent your feedback to our engineer team, also you can contact with our support team: support@chacktok.com
Trying to do a test event before I decide if I want to purchase the software. The videos haven't been sent via sms like they're supposed to. Do the videos not get sent via QR code if you're not a paying customer?
You can get access to your support team with email "support@chacktok.com" about the SMS issue.
It will be sent if you're not a VIP member with QR code, but it will have chacktok watermarks if you're not a VIP member.
Is it normal that slow motion video has fps drops? I mean my galaxy s23 in software app makes greate slow mo video but in chacktock is looks terrible.
Dear user, we've discussed with R&D team of Samsung company. Samsung Galaxy series are limited with only 30FPS video with it's camera API.
It's not very well compatible with the video mode which has slow motion part, as the slow motion part of the video could only get with 10~15FPS, so it's not smoothly enough.
Suggested with a GoPro camera connected to your Samsung phone, ChackTok supported with GoPro 9 10 11 12 version.
Hope this suggestion will find your a better experience on ChackTok.
@@chacktok4116 what about other, samsung series? Can you change it somehow in you app?
hola, compre la aplicacion para androide, y me pide un numero de dispositivo, y no se cual es!
Muchas gracias por tu compra. Si has comprado nuestro equipo de 360 photo booth de Chacktok y deseas conectarlo a la aplicación, nuestro equipo de soporte te indicará cómo proceder. Si tu equipo no es un 360 photo booth de Chacktok o de alguna de nuestras marcas, puedes usar la aplicación directamente sin necesidad de conectar ningún dispositivo, y esto no afectará el uso del software. Para obtener más detalles, por favor contacta a nuestro equipo de soporte en support@chacktok.com. Nuevamente, muchas gracias por tu compra.
Hi - can you add music from phone? How to hear music while taking video?
Cannot add music from phone. Right now not support with playing music when taking video.
Hello, the 360 Photo Booth does not appear on Bluetooth devices. I already sent an email and did everything they told me, but it still doesn't show up.
Can you pls share us a picture about the controller box to Email:support@chacktok.com, we could have a check on the controller box if it was support with bluetooth connection.
Why record video is so dark in 60 frame?
Dear user. Hope can get send us some testing videos and your phone mode information if passible. We could have a check on it.
You can get access to your support team directly with email "support@chacktok.com"
Im not able to connect gopro, go pro quick is workingnproperly
ChackTok is compatible with GoPro 9,10,11.
Make sure your GoPro version is compatible, if you have more inquiries about chacktok, you can Email us:support@chacktok.com
is chacktok free for use when you purchase a booth with it?
You will get a few months free VIP access if you purchase the 360 photo booth with those brand below:
MWE, OLYLO, YCKJNB, ZANOGI, FUTOBOOZ, HARZHI, ZLPOWER, DIANDIAN, LIKVIDIU, JIYANG, KRICIKR.
Hi the videos are not being sent to the phone numbers provided. Please help
Hi dear， please contact us
Service call: 628 488 5213
Service email: support@chacktok.com
Why is the chacktok words showing up cross my videos
Dear user, thank you for using our software. I understand your concern about the watermark appearing in your videos.
The appearance of the watermark ("chacktok") is a basic feature of our software. This is common in most similar software, aimed at protecting creators' intellectual property.
We do offer an option to remove the watermark, but it requires upgrading to the paid version. This not only provides a watermark-free experience but also unlocks more advanced features, offering great value.
If you have any questions or need further assistance, I'm here to help. We greatly value your experience and feedback. Our online shop: store.chacktok.com
Why I don't have button slowmotion in the app
Dear user, hope you can make a screen shoot and send our support team.
Email:support@chacktok.com
Please give me ur whatsapp number i have some question .
What are the sizes of the overlay
Overlay size:1080*1920 for 16-9 ratio /1170*1560 3-4 ratio/ 1170*1170 for 1-1 ratio
HOW DO YOU GO BACK AND EDIT AN EVENT?
Dear, refer to your question, please watch this video ruclips.net/video/m8GekAiFR-8/видео.htmlsi=9eMyZX9qRzCT2GcA.
If you still have any question, please contact with support@chacktok.com
Is it possible to make the video size 16:9? Perfect for tiktok/instagram framing?
Yes you can do the settings on the chacktok of the video ratio
0:21 @@chacktok4116
Is it free app?
Chacktok is not a free app. It offers different membership options, including photobooth VIP and VIP membership, each with its own features and pricing. To use the app without watermarks and access premium features, you would need to purchase a membership. You can see the details info at: store.chacktok.com/product-category/chacktok-app-subscription/?v=0f177369a3b7
I can't download the app
dear, the followings are the download address:
Android: play.google.com/store/search?q=chacktok&c=apps&hl=en_US&gl=US&pli=1
ios: apps.apple.com/bs/app/chacktok/id1613120226
Please translate your videos into Spanish
Hi dear, we will upload our videos in Spanish in 1-2 weeks, thanks for your feedback