Probably a good idea since the junk rate seems to be high. I had mine two weeks and then got my Mavic Pro 4K, no regrets. Still have but don't fly it much.
@@quantumphaser Thx so much for the info it was a great help . I was looking at the Mavic pro but being near x-mas , figured I could get 2 700's and a few batteries for each and still be under Mavic price. If it wasn't x-mas I WOULD have gotten the pro,LOL.
@@jzero32 glad I could help you I wanted somebody to profit from my mistake maybe I need to put out a video about why sometimes a starter drone may not be such a great idea
2 years later, I'm having the same issue with the HS700D. I absolutely give their customer service a lot of credit... They've been fantastic. Unfortunately, after sending me a new drone, the remote on the new one is defective as well. Waiting for them to ship another from China.
Bought 2 HS700's for x-mas, one for my nephew and one for myself. I set up his and everything worked perfectly THEN I went home and set up mine and I have the same as your - vid NO satellites and have been over it multiple times and the other is still working perfectly. Can't see how I missed anything when one is beautiful and the other won't pick up satellites. Glad to hear they were receptive with working with you.
Amazon update - Wednesday contacted for return thursday already had a tracking # for new one and it will be here friday afternoon --- (2) days. Man I am quickly loving Amazon, shipped new one and did not even have the old one yet. Thx again !
Just got my drone about a week ago haven't had a chance to fire up I am right now I have nothing but red on GPS satellites on the app and I have zero on the remote control what do you think..?
Make sure the transmitter is switched to satelite/GPS mode, the switch below the left stick, then be sure to do the compass calibartion, the sats don't show up until it's calibrated. Do that first and then let me know if it works.
The solution was to replace the camera because the camera is the Wi-Fi on the Drone when I replaced it everything work fine you have to order it from holy Stone only theirs will work unless it's under warranty like mine was $60 is about what it's worth LOL thanks for commenting cheers Greg
@@quantumphaser Thanks man I think I'm going to still flying like this is my first drone and was cheap so not a big deal 60 is too much that was how much I paid , I will upgrade in the future to a mavic pro or autel evo , thank you for the fast reply
@@TexasCorgiGun Yeah I ordered my mavic pro, 2 weeks after this thing because it wasn't quite what I thought it was and I didn't know anything about drones back then
OK just saw this. Try to turn everything off, battery out of drone and start over and take your time on the compass calibration and make sure switch on controller is on the sat symbol. Try 3x if nothing then BAD CAMERA, like I had.
AUTHENTICITY ERROR. can someone tell me what this means? Holy Stone HS700 Drone is all singing in and dancing but doesn't want to show an image on the phone. And why does the app want to manage your phone calls??? What's that all about?
Hi quantumphaser, have you put the GPS switch mode on the controller in the on position? I can see in the video that on the transmitter it is off (it's the switch under the left joystick). I hope if you tried turning that on it'd work as a similar thing happened to me with my HS700 when I got it.
Yes It is always on, I only fly with GPS, if you check the video at 1:15 I made a comment that it was flipped off accidentally during the shoot (of course, the one time it was being flimed), but I actually received the replacement part (camera) and it works but the Satellites now don't show at all on the radio, regardless of switch position so that is a new development because that was working at the time of this videos filming. So there are other issues going on, at this point I want them to send me a new drone. Will be posting on that very shortly. Thanks for posting and hope you subscribe. Subbing you as well Thanks, Greg
quantumphaser try use bugs go app see if it show sat I know original this drone is basically a bugs 5w only thing diff motors are. Bigger if u check out the bugs 5w besides the size and the shell it's the same drone
I will try that. Thanks for the tip. :-) The Wi-Fi problem turned out to be a defective camera, picks up sats fine too now. Will be posting a video on that soon. Very cold right now!
Boxed and already at UPS on way back to Amazon. Love Amazon for returns even though they said 2 weeks.
Probably a good idea since the junk rate seems to be high. I had mine two weeks and then got my Mavic Pro 4K, no regrets. Still have but don't fly it much.
@@quantumphaser Thx so much for the info it was a great help . I was looking at the Mavic pro but being near x-mas , figured I could get 2 700's and a few batteries for each and still be under Mavic price. If it wasn't x-mas I WOULD have gotten the pro,LOL.
@@jzero32 glad I could help you I wanted somebody to profit from my mistake maybe I need to put out a video about why sometimes a starter drone may not be such a great idea
2 years later, I'm having the same issue with the HS700D. I absolutely give their customer service a lot of credit... They've been fantastic. Unfortunately, after sending me a new drone, the remote on the new one is defective as well. Waiting for them to ship another from China.
Hope you get your remote soon.
Been having trouble getting stuff from there but hey it's 2020!😜
Thanks for watching!
Cheers
Greg😎
Holy Stone Drones and their customer service rock! Best Drones for the money😁
Bought 2 HS700's for x-mas, one for my nephew and one for myself. I set up his and everything worked perfectly THEN I went home and set up mine and I have the same as your - vid NO satellites and have been over it multiple times and the other is still working perfectly. Can't see how I missed anything when one is beautiful and the other won't pick up satellites. Glad to hear they were receptive with working with you.
The One that is not picking up sats... Is that on the controller or the Ophelia App that is not showing sats?
Same Problem in HS 700D
Amazon update - Wednesday contacted for return thursday already had a tracking # for new one and it will be here friday afternoon --- (2) days. Man I am quickly loving Amazon, shipped new one and did not even have the old one yet. Thx again !
I get no feedback from my drone. Won't connect at all
I have the same issue you have up here in DeKalb, IL
Just got my drone about a week ago haven't had a chance to fire up I am right now I have nothing but red on GPS satellites on the app and I have zero on the remote control what do you think..?
Make sure the transmitter is switched to satelite/GPS mode, the switch below the left stick, then be sure to do the compass calibartion, the sats don't show up until it's calibrated. Do that first and then let me know if it works.
Man did you solve this problem ? Im having the same exact problem but I grabbed mine used for 60 dollars
The solution was to replace the camera because the camera is the Wi-Fi on the Drone when I replaced it everything work fine you have to order it from holy Stone only theirs will work unless it's under warranty like mine was $60 is about what it's worth LOL thanks for commenting cheers Greg
@@quantumphaser Thanks man I think I'm going to still flying like this is my first drone and was cheap so not a big deal 60 is too much that was how much I paid , I will upgrade in the future to a mavic pro or autel evo , thank you for the fast reply
@@TexasCorgiGun Yeah I ordered my mavic pro, 2 weeks after this thing because it wasn't quite what I thought it was and I didn't know anything about drones back then
15 min. after last comment I have now lost all images on camera - frustrating.
I'm not absolutely sure, but the GPS switch on the controller below the left joysticks is off. To the right is on?
left is on ; you will see GPS on LCD
PS I get no satellites on the phone OR the controller.
OK just saw this. Try to turn everything off, battery out of drone and start over and take your time on the compass calibration and make sure switch on controller is on the sat symbol. Try 3x if nothing then BAD CAMERA, like I had.
AUTHENTICITY ERROR.
can someone tell me what this means?
Holy Stone HS700 Drone is all singing in and dancing but doesn't want to show an image on the phone.
And why does the app want to manage your phone calls??? What's that all about?
Hi quantumphaser, have you put the GPS switch mode on the controller in the on position? I can see in the video that on the transmitter it is off (it's the switch under the left joystick). I hope if you tried turning that on it'd work as a similar thing happened to me with my HS700 when I got it.
Yes It is always on, I only fly with GPS, if you check the video at 1:15 I made a comment that it was flipped off accidentally during the shoot (of course, the one time it was being flimed), but I actually received the replacement part (camera) and it works but the Satellites now don't show at all on the radio, regardless of switch position so that is a new development because that was working at the time of this videos filming. So there are other issues going on, at this point I want them to send me a new drone. Will be posting on that very shortly. Thanks for posting and hope you subscribe. Subbing you as well Thanks, Greg
I seen your video and I stopped it to see your control remote and I don't know if it's me but I see that you have that GPS bottom off
If the video is a little stable,it is better.
Does your phone have service
Yes it does I actually use the same phone to fly my DJI mavic Pro and it works fine
quantumphaser try use bugs go app see if it show sat I know original this drone is basically a bugs 5w only thing diff motors are. Bigger if u check out the bugs 5w besides the size and the shell it's the same drone
I will try that. Thanks for the tip. :-) The Wi-Fi problem turned out to be a defective camera, picks up sats fine too now. Will be posting a video on that soon. Very cold right now!