SAP CX AI Toolkit: Deliver On Your Brand Promise with Business AI

See the power of business AI in customer service with the SAP CX AI Toolkit. Learn how to leverage generative AI to streamline query resolution and optimize agent productivity. From smart insights to role specific tools, see how the toolkit equips service professionals to resolve cases faster and deliver on your brand promise.
Chapter Highlights:
00:00 - Intro
00:24 - Empower Your Service Agent with Business AI
00:58 - Demo: Troubleshooting Made Easy
01:28 - Efficiency Boost for Service Teams
01:49 - Demo: Generate a case overview with Business AI
02:30 - Conclusion
For service cloud video: sap.to/6053kJpid
For CX AI toolkit: sap.to/6055kJpi5