Resolution to Unregister Gcash Account on Damaged phone

The wait is over. Here is the RESOLUTION on how to unregister Gcash Account on Damaged phone (Gcash Account Secure)
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[@youngjay0918]

I included the steps and choices that you need to go through baka isa ka din tulad ng isang nag comment na nagsasabing wala. shout out "jakulordg"
1. Go to help.gcash.com
2. Select "CHAT WITH GIGI"
3. Select I'm getting the prompt 'You already have a registered phone'
*THEN IT WILL ASK YOU "Did you reinstall your Gcash"
4. Select YES
* Do you see this screen?
5. Select NO
*Are you able to log in
6. Select NO
FROM THERE YOU WILL SEE THE OPTIONS NA NABANGGIT KO
A. "I FORGOT TO REMOVE/UNREGISTER MY OLD PHONE"
B. "MY REGISTERED PHONE GOT DAMAGED"
C. "I TRIED DOING THE STEPS, BUT IT DIDN'T WORK OUT"

[@tengbatz]

Tama! Bullshiitt yang security feature nila na yan. may access naman ako sa no. at OTP pero no chance to access sa ibang phone

[@ValkplaysPC]

Ang hassle e no saktong pag reg ko nasira phone ko after 2 days🤣

[@Wiyoomss]

same

[@karencalugay4275]

Aq registered na pero f aq mkgwa ng account on hold nman lagi ilng beses na rin aq ngsubmi ng ticket gnun at gnun pa din

[@villamorbaculi6744]

My otp na nga kelangan pang iregister ang phone. Kanina nga lang biglang wasak ang cellphone ko. Paano ko maretrieve account ko. Buti piso lang laman

[@villamorbaculi6744]

E paano kung nakalimutan mo kung anong id sinubmit mo

[@joycectalawan1597]

Thank you .. I just recovered my gcash account.. So helpful..

[@youngjay0918]

Glad could help 😊

[@ItsfkingMINT]

Umay ambobo ng customer service tsaka ng bagong update na single phone dapat talaga may ma branch din sila para madali lang puntahan at ipaayos

[@youngjay0918]

Tama. Dapat nga kahit man lang sa Globe stores pwede magpa assist kaso hindi eh. 😄

[@karylle1124]

It would be nice if I could see whatever you are reading

[@RazzeddinDantes]

BS tlaga yung process nila. nag p prompt sila ng ticket kaso sa gcash app bubuksan. paano nga bubuksan eh nd nga mka log in sa app

[@youngjay0918]

do it sa desktop browser

[@Ren-ir8yp]

Naretrieve niyo po ba gcash niyo?

[@youngjay0918]

Yes po

[@ronaldlobarbio4688]

naopen mo na yung gcash mo sa ibang phone?

[@youngjay0918]

Yes. Na unregister / unlink na yung gcash so na register na sa different phone

[@tashieenclonar5562]

Bro ok na sana very slang sakit lang sa tenga anv shit at bullshit😅

[@Pokeygourmet]

boss pano kaya ung sa akin kase sa quickshare napupunta. Salamat sa reply.

[@c7auv-te5gj]

Mag 1 week na un sakin ginawa kuna yan wala ren po.😢 Pa help po.

[@sagupsuptv2418]

saan nyo po senend yong last na hinihingi na photo ? sa gmail din po ba ?

[@gambitgambino1560]

Congrats po I’m so happy for you😊👍

[@youngjay0918]

Thanks ☺

[@jonaskymananquil297]

Sir pano kung dko na din ma open registered email ko

[@aprilmegangonzales2050]

thank you! very helpful

[@youngjay0918]

Glad could help 😊

[@mikadungca2323]

thank you

[@youngjay0918]

No, no, no. Thank you ☺

[@michelledenzo]

Paano Po un nagawa ko n lht nagbigay n din sa email ko Ng ticket paano Po Yun ilagay ung ticket

[@youngjay0918]

Pag submit request wait 24hrs pag wala response within 24-48hrs mag follo-up ka ulet. Either reply ka sa email nila or dun sa chat with gigi

[@BerdugongPipi]

Salamat idol. Na gawa ko na idol. Nagbigay na sila ng ticket.
Sub ako sau dahil tinulungan mo ko.

[@youngjay0918]

Salamat 😊

[@dianneshynevillamayor7439]

ano po next gagawin after maka kuha ng ticket??

[@youngjay0918]

@@dianneshynevillamayor7439 wait 24-48hrs sa email. Try mo mag follow up after 24hrs para mas mabilis process.

[@BerdugongPipi]

@@dianneshynevillamayor7439 nagtext automatically ag gcash na successful ung pag unregister nila sa old phonw ko ung gcash within 24 hours after ko ma receive ung ticket

[@jennifergutib2600]

Experiencing the same problem ryt now

[@youngjay0918]

Sorry to hear. Hope u got it all sorted out.

[@jello4335]

did u solve it?

[@jakulordg]

wala naman yung option na sinasabi mo, disliked

[@youngjay0918]

YAN SUNDAN MO STEPS SA BABA BAGO KA MAG SABI NA WALA YUNG OPTIONS NA SINASABI KO.
1. Go to help.gcash.com
2. Select "CHAT WITH GIGI"
3. Select I'm getting the prompt 'You already have a registered phone'
*THEN IT WILL ASK YOU "Did you reinstall your Gcash"
4. Select YES
* Do you see this screen?
5. Select NO
*Are you able to log in
6. Select NO
FROM THERE YOU WILL SEE THE OPTIONS NA NABANGGIT KO
A. "I FORGOT TO REMOVE/UNREGISTER MY OLD PHONE"
B. "MY REGISTERED PHONE GOT DAMAGED"
C. "I TRIED DOING THE STEPS, BUT IT DIDN'T WORK OUT"
SYEMPRE KUNG DAMAGED PHONE MO TULAD NUN NANGYARI SAKEN EDI LETTER B ANG PILIIN MO.
MAG EXPLORE KASI BAGO MAG SABI NA WALA. ANYWAYS, SALAMAT SA PANONOOD.

[@youngjay0918]

SABIHAN MO KO PAG DI MO PARIN MAKITA. GAGAWAN KITA NG SPECIAL VIDEO.

[@mikadungca2323]

THANK YOU

[@doxtorbechayda1086]

Where do I email them for followups

[@youngjay0918]

when you created a ticket. may email confirmation. You can either reply to that email or when you go through the CHAT WITH GIGI may option dun to check status of ticket

[@ar-arcaptures7771]

anong email nila??