2024 Bicycle Buying Guide from Bike Shop Insider and Expert - Mr. Nice Guy! (fka, Bike Shop Asshole)
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- Опубликовано: 17 июн 2024
- I'M OFFICIALLY DONE BEING THE BIKE SHOP A$$h0Le! Nothing but Mr. Nice Guy from now on! I don't really have a choice given the total collapse of the bicycle industry in 2023! I have a feeling 2024 is gonna be just as bad for the Bike Shop A$$h0Les, so I'm giving you the INSIDER SECRETS you'll need to BEAT THE BIKE SHOPS AT THIER OWN GAME and take advantage of rampant DISCOUNTING and TOTAL DESPERATION at the BICYCLE RETAIL level WORLDWIDE!
00:00 Intro
00:35 The Back Story
01:22 Bicycle Industry Analysis
02:42 #1 Kick 'Em When They're Down
03:17 #2 Never Forget
04:00 #3 Gum Up The Works
04:47 #4 Don't Tip Your Hand
05:39 #5 Deflect, Confuse, Rattle & Annoy
06:35 #6 Don't Settle For Less
07:18 #7 Do Your Homework
08:04 #8 Don't Talk To Your Spouse
08:49 #9 Lie Through Your Teeth
09:23 #10 Don't Be Discouraged
10:12 In Conclusion
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Хобби
I love these videos, especially the one on cyclists. But I need to make my own video on why I fear and loathe bike shops. First, why do bike shop employees always assume every customer knows absolutely nothing about bikes and has the IQ of a kindergartner? Second, why is it that I could buy a brand new bike from shop A, carry it (not ride it) to shop B and have shop B tell me that it needs $100.00 worth of repairs? That's just two of the big ones. Yes, I know shops deal with morons but not everybody is one.
This right here is pretty much exactly what the Assholes video is all about. How are we supposed to know what your bike IQ is? Even if we ask, we risk offending you - assuming you're as sensitive as "fear and loathing" would suggest. If I dumb it down, I risk looking like a moron. If I present too much technical information, I'm a snob. The same applies tangentially to your second question. The simple answer is, I can find $100 worth of work to do on just about any bike if you ask me to. I can't tell you how many people bring me their bikes asking for a tuneup and I tell them they really don't need it, but for $100, I'll do what I do to every bike and most of them take it, just for piece of mind. On the other hand, there's just as many folks that don't care if things are out of tune, they just want it rideable. So my risk there is being seen as a lying, cheating, greedy crook when I point out all of the mechanical improvements I can make to the machine, when all they wanted was the brakes tightened (whatever that means). The problem is, that guys like you insist that you're a victim when things didn't go as expected. That's totally normal. For folks like me, on this side of the service counter (assuming you know not to go back there), it's absolutely impossible. We're really just trying to be as honest as possible when the average person wants to be told exactly what they want to hear, but they'll never say what that is until we get it wrong. Yeah...you triggered me. Thanks for watching...rewatch them all, please.
@@bkefrmrsadly, this reads harsh, but it is absolutely true. TODAY, a supposed friend that was down on his luck a few weeks ago (so I threw him a bone installing some stuff in the shop 2:49 I could have done myself), gave my money to another shop to do his work. He was upset that a year ago he brought to me his, "cool looking" gold chain, new deraileur and gold cassette. They weren't matched, I could not make it work. He took it to and told them I got it for him.
Engadine Cycles in Australia have known me for many years and are very respectful of my knowledge and reputation . They help me with hard to find parts .
I've taken a brand new, expensive, bike into the shop I bought it from to have a defective adjustable stem repaired/replaced under warranty, & when I went to collect it they said they'd fixed it but hadn't. They straight up lied to my face, I nearly threw hands over it because that is criminal behaviour: both illegal & dangerous.
There are some superb bike mechanics & shops in the city I live, but the place I bought that bike is not one. If I'd done more due diligence before buying I'd have known it is renowned for scamming customers, so more fool me I guess.
Still, pretending such shops do not exist, or saying people who have fallen prey to their scams, are "playing victim" (when they literally are the definition of "victims") is extremely unhelpful.
@@papalegba6796 Sorry to learn of this .
A man dedicated to his sarcasm is a man you can trust.
Could not agree with you more!!!
“Bicycles are toys and fixing them is a hobby.” 😂 What a hypothesis. I can’t wait to see where this goes.
They're not toys (although they can be) but working on bikes certainly can be a hobby, not everyone's mechanically inept. Where is the issue?
That's like saying a weight bench or a treadmill is a toy. There is a world where bikes are toys, but those customers aren't watching bike RUclips channels.
That's a dodge, I'll ask again, where's the issue in someone who may well be able to repair a bike to a high level of competency doing so as a hobby?
@@cal5566 the issue is that, for bicycle mechanics/shop owners, fixing bikes is a profession, not a hobby.... and it's the dismissive attitude that it is more an idle pastime than a legit job that has bike customers feeling justified in being stingy, eg, balking at the cost of bike repairs without considering that a paid employee (or the owner his/herself with all the overhead of running a shop) just spent a fair amount of time using specialized knowledge and tools to fix a customer's bike. That is going to cost....
What a hypothesis, can't wait to see where this goes" (your original quip). Well it seems the answer you're giving me is no real problem for the person who wrote the original post (given they can actually repair their toy bikes as proficiently as they imply).
I agree whole heartedly with the support local sentiment and would encourage anyone wanting a bike to go to one before a big box store, but it goes both ways, people should be encouraged to get the best value for money if they can't afford high end bikes and all the extra labour costs associated with them. I don't think people should be put down for having to DIY. But I will agree the guy you quoted was dismissing the skill set of bike mechanics, but making comments like yours are senseless as well since there are many people who like to work on bikes as a hobby and shouldn't be discouraged for doing that either.
There's a historic bike builder near my home. They also do ordinary maintenance. Once, I brought my budget bike (Decathlon) there for a maintenance. They repaired it no question asked as if it were one of their best productions.
Six months later, I had a custom bike built by them, and I go there whenever I have any problem less trivial than a flat on my other bikes - just to help them stay afloat, because I love having someone competent nearby, and quality has a price.
If you were closer to me, I'd bring you my €50 Bianchi Cougar for a $100 full tuneup, just to say "thank you". Keep up the good job.
I've been in the bike industry since the 80's with more than half of that working as a shop wrench/shop owner and I fully support the underlying sarcasm in this video. A long-time industry friend told me that we'll all weather this storm, I reminded him that my boat's sail was made of the last flappy piece of toilet paper from our customer bathroom. Keep up spreading the good Bike Farmer word, and as the shop mechanic's job is never done, I'm going to go and clean that bathroom.
Hey Andy. Comedy is no less jarring than tragedy. Irrespective of the causes of the industry implosion, people will always need someone caring and thoughtful, like you, to provide them service. Stay strong. Things will eventually get better. I can tell that you’re a high character person.
Funny that right after your comment about Fat Tires and E-Bikes, RUclips cut away to an ad for a fat tire E-bike. I spent 18 years working in the bike industry before breaking away after waking up that I was still making minimum wage and in my late 30's. Now I'm retired and work part time at a real niche shop, all we sell are recumbent trikes. Yes, I'm that kind of geek.
Another stellar and entertaining vid! I personally enjoy your use of sarcasm and deep cut knowledge in your vids. Good on you! Keep ‘em coming Bike Farmer!
#7 is so true it hurts. I’ve pretty bluntly told people that they’re directly talking to a sales person and if they wish to online shop they can do so from the comfort of their home.
I’ve not always had this attitude but being asked 2 times a day if we can price match a completely different brand/model/spec to what we offer in store is simply just draining and not sustainable to entertain. No we can’t match a $950 bike to a $200 department store bike. Go there if you cannot afford what we sell.
dept. store bikes break a lot but are heavy af too
Anybody else know that "Lifetime Service" was even a thing??? lol! 😎 Priceless comedy! Thanks BF!
This was the best video I’ve seen in a long time. Excellent points, humerus but true.
Awesome! I think you forgot one, however. Beat the Sh!t out of Mr Nice Guy for a deal on a bike, then return it a week later. Then come back week after week and never buy anything else ever again. And be sure to walk around for at least an hour and look at everything with disgust. Mr. Nice Guy loves that. Former Mr. Nice Guy here. I sold a little bit of my soul every time.
😂🤣Genius bonus tip!
I have lots more. Really like your channel!@@bkefrmr
And this is why I soooo look forward to the next episode!
This made my week. Thank you.
I enjoyed this video very much. I like the biting sarcasm. We met some of your fellow Wisconsinites from around Madison this week. I told them to check out your RUclips channel.
I've been putting off getting bar tape installed on my Jones H-Bars... Thinking about driving up to Wisconsin and having you do it... I get your sarcasm and humor...good video.
If you do, ask for something really stupid when you walk in.
That was so very good. Thank you.
Thanks Mr. Nice Guy! That video was spiffy 🎉
OMG this was soooo funny. Excellent video and a great sense of humour. You had me laughing out loud, thank you.
BTW, I have met virtually all of the types of personalities mentioned but with motorcycles, not bicycles.
Specialty retail…
I for one, actually love the sarcasm. I’m a bike shop customer and I get it. But I can relate, with my 20 years of bartending I could make a very similar style video with the customers I’ve dealt with. And I also take that knowledge to help me be sensitive to any shop owner that I’m a customer with. Keep the videos coming man! 👍🏻
Yeah, I always think of servers when I do this. It's gotta be way worse. I really don't know why people feel like they need to shit on retail and service workers all the time. It's like they think if they pay money they can be awful. There's plenty of good ones too.
Please make that video. It would probably be therapy for the bartenders in the craft brew taproom where my shop is located.
@@MHH3180 I would but I lack the video editing skills. 😭 Probably just go for a long bike ride instead👍🏻
@@rug212 I am in The same boat. Would live to document the idiocy I see in traffic (you notice more on a bike), but I too lack editing skills.
Love it 😍 please don’t stop
As a semi-decent amateur bike mechanic who wrenches on his on relatively simple bikes I found this video hilarious. I absolutely love your tongue in cheek humor and how you exude a love of bikes while also questioning the ultra technical direction of the industry as a whole. It's so right to say that only a tiny percentage of riders benefit from uber high tech since they don't have the power or fitness. Yet the industry has, for the most part, abandoned them. So sad. I'll be watching, and enjoying, future content- keep 'em coming!!!
You get it!
Loved the video! "Winning bigly" was like the cherry on top! 😂
That "bike shop a-hole" picture is pure gold haha
Thank Mr Nice Guy.... We love you.
Good shit fam
Nice list, some good takeaways to apply next time I visit the local shop. I think you forgot the most important of all though, after learning/test-riding take your business online or to the chain that offers the best price!
Make sure you bring in that same online order for assembly to remind them of the deal you scored.
@@hrdcpybe ready for spongy brake feel
I was three minutes in when I started laughing out loud. I paused the video and subscribed. While watching further I was magically transported 30 years into the past to relive the 5-6 years I spent working in 3 bike shops after earning a worthless BA and Masters Degree. I can still recall certain customers that were incredible pains in the ass. Eventually I went to law school because even that was better. In sum, this video is just brilliant! Thanks for your humor and insight.
Prayers go out to those who thought they would put their kids through law school with this. There are a few who retain their place as lynch pins for us pedalheads in this community -Pittsburgh. Thanks Aaron and Jerry !
Very funny.
For the record the people at my local bike shop are very nice and helpful, even though they probably know I am not going to spend much money there as I keep maintaining myself our four 1990s era mountain bikes. They sell me small parts like bearings, basic 26” tires, inner tubes, cables, and give advices.
But I always recommend them to other people and I hope that brings them some business!
Ah, the joys and adventures of bicycle retail. As an owner for an ebike service / repair business, this video reaffirmed my reasoning for not selling units.
So good!
Thanks for being the Bob Ross of bike maintenance. I’m a retired auto mechanic and shop owner. 42 years of fixing other people’s vehicles. Cut my teeth on bikes when shifters were all friction and headsets were threaded with ball bearings with no cages. Looking at your videos, bikes have really improved since then and I have picked up a lot. My favorite lube is also tri-flow, great stuff. As a shop owner I figured out that treating a customer fair and not up selling unnecessary repairs pays off in the long run. Paying for advertising may bring in customers but a fair shake and a friendly demeanor will bring them back and their friends and family also. You’re doing it right and I wish you luck. If I was in your area I would send you everyone I know to you. Word of mouth is the best advertisement. I enjoyed this crazy video, made me laugh.
After a lifetime fixing cars for fun it's now my only income after getting sacked from a cushy paper pusher job for refusing to stick shlt in my body against my will. Busting out the bays some days. I ride bikes for fun now.
Love it!
You forgot the 16 year old BMX kids that buy a tire online and bring their bike into the shop and want to borrow tools so they can change the tire themselves on your showroom floor, get the carpeting full of grease, and then steal the tools that you loaned them!
So I purchased your Wife's book and I must say I love it so far. On page 78 but her style of writing is so natural feeling and her attention to detail so easy to read. Thanks for mentioning it as I would have hated to have not ever read it. Can't wait to read more.
I’ll let her know! I just listened to the audiobook. So impressive. My eyes kept welling up!
Thank you! 😊
Thank you, headed out to read in the sun in a few minutes, Addicted.@@MrsBikeFarmer
Hey Farmer! I tried the Dawn spray detergent I saw you use. Works pretty good. I had a minor problem that turned into a three day exploration of the wheel and repair. I noticed how grungy my drive train was so I go out the steam cleaner I got for my birthday and blasted away as much I could. The next day everything had dried but still looked dull. Black brake dust is a particularly stubborn opponent. I sprayed it with the Dawn after letting it sit, scrubbed the hell out everything. That stuff took off the residue the steam cleaner could not. I'm going to keep using it.
😂😂😂😂!!!! The sarcasm is killing me.
The ultimate masterclass…hysterical
This was really GREAT! ! Best ever ! You ARE RIGHT ON THE MARK..Thanks for this video. It really made my DAY-WEEK-MONTH-YEAR.. I am retired and worked with the Public for way too long...before my career in the Navy - Also started my working life in retail sales behind a counter as a manager in a Radio Type Store - Moved on to a Lumber Yard retail sales counter and then a "Sports Car" Auto Mechanic in a Ivy League College Town working on Rich College Kids Sports Cars - (Jags-MGs-Bens-Volvo P1800s-etc)..WHAT A REAL TREAT...Finally joined the Navy SEABEES and got real life. Again Thank You So Very Very much for this video. I enjoy all of your videos but this one IS GREAT!
It’s my best one and nobody has seen it! Stupid algorithm!
You just described basically ever customer I've served in the past couple months 😂
They are brutal right now!
@@bkefrmr free life time service on the cheapest bike in the shop? I thought he was joking at first I laughed and he just stared at me... 😂
Or today; "can you fix my brakes please I don't have any money" bike left in the rain for years, everything is rusted and seized, the pads that were never aligned properly in the first place completely warn out except the L shaped edge round the inside of the rim...
"you need to buy new pads" and that was because I knew he had no money.
"oh do I have to buy those?" 👀
What kind of shop does he expect to do it all for free and supply the parts... Ours of course
@bkefrmr Online shopping really hurting bike shops :( and taking consumers to a new level of cluelessness/entitlement at the same time.
Final point - try asking such people if they will roll out the red carpet and give you celebrity level service for free or near free within their trade and they will unequivocally say you're nuts. Why should cycle trade be any different?
A high quality service making your bike as good as, or frequently even better than it was new depending on where you bought it and to what standard it was built is already massively undervalued.
Seven years is when the retail life really starts to burn - just wait for twenty. You will be riding a unicycle speaking in tounges.
I loved that!
I don't get to decline to put training wheels on rusted up Walmart bikes since they're family. I've been suggesting that they let me take the pedals off and make them balance bikes. The last time I went to my LBS they wanted my first born in addition to money, but when I pointed out she was a lawyer, they just took all the money I had with me So I got off easy. At least I have some new mirrors now and don't have to worry about buying anything else. Hope you have a successful 2024
Thanks
This video is pure gold - just the best - keep up the good work!
Thanks!
Thank you!!!
This really kinda puts the whole retail business/industry in perspective.
how so?
Super Thanks!!
🤣🤣🤣🤣🤣
Thanks for the laughs😊
This is legitimately the funniest s%*# ever! I work in a bike shop and he isn't lying. This will work and is brutal, but reality hurts and I have my own underground shop picking up the stragglers along the way, so. . . Win Win and fun A F along the way! Well played Bike Guy! Well played & instant Viral! - M
I’m not sure but I think I’m picking up on a little sarcasm
As someone in the customer service industry loving your videos, keep em coming
I've definitely played the part of an annoying customer when getting started. Fixing bikes became a passion of mine after getting the Big Blue Book so I just started hanging around the shop picking the mechanics' brains, picking up small pro tips. It's really awkward at first, but I'd start showing up with coffee or beer too make up for lurking. I'd think that type of customer would be fairly common too
I love to enable my DIY customers. My goal is to keep people (who rely on bikes everyday) rolling along to get where they actually need to go. These sort of customers are my bread and butter.
I teach a free maintenance class every Tuesday. Except for right after the holidays, we have enough work to
turn less desireable jobs away almost every week. We just started our annual service sale last week and it will begin getting busy again really soon. In the service department, we NEED to make up for slow sales every winter and ever since the industry has slowed down. The service department keeps the lights on.
When a customer shows up with beer no work gets done
@@juanfo7307 I tell my customers that beer, cash, snacks and party supplies are great motivation.
My LBS is also the local community bike project, so I've been fortunate enough to be able to spend the last 6 months getting an education in bike maintenance by refurbishing donated bikes every Thursday night.
Thus far, I've learned a lot. Though, I'm pretty sure if I bring my own bike for service at this point, I'm just going to be reminded where the stands are.
It sounds like you have what it takes to apply as an entry level mechanic for our shop. We will start you at minimum wage, but there is room for some growth.
You had me till "unprecedented times"
😂
That was genius!
I came here hoping to find out this was the sarcasm I expected it was. Boy was I glad to see it was. We're in a tough spot to be sure, but I think we can survive it. I just wish they had pushed the benefits of being in good condition during the pandemic and named bicycling as one of the best ways to get there. A huge lost opportunity.
Don't look up
I had to "illegally" use my local trail because it had been closed by the city.
They posted a security guard at the trailhead.....I found a way around him!
Great video. I think any cyclist should recognize that we all do these kinds of things (to some extent) to bike shops/mechanics more than we would like to admit. They have to put up with our BS than the cyclist has to put up with theirs. I think I'll get my mechanic a six-pack as a new years present and try to be nicer.. Keep up the great videos!
A person with a bike isn't necessarily a cyclist, they're consumers. Your point is clear though that we can always be more considerate.
You are the best. Sooo funny!
You nailed it with "and fixing them is a hobby". This is not just true in the bike industry, it's true in any industry where the product in a hobby for the customer.
It's true, they got more bikes that Dr Carter has farter starters. The biggest problem seems to be parts. " Wanna rebuild a freewheel? Freehub? You mean there's a difference? Maybe try the co-op across town. We're out. The co-op's out too. We bought the last they had but go check...Get's you outta here". Bicycles are not toys. They're two wheeled black holes we shovel money into. Great vid!
Hahaha this is all spot on!
Keep your chin up. Thanks for your videos.
I bought an older aluminum/carbon road bike (probably mid-tier) for 120 dollars the other day (In So-Cal). It was a bitter sweet feeling knowing it was a sign of the times.
Those old road bikes are nice, but so obsolete. Very hard to sell. $120 is a great deal!
Unfortunately most will not see or understand your sarcasm, but it does keep me highly entertained...
Most do
Hey Brian, I’m not sure if I laughed more at this or a Charlie Behrens video? Take care buddy and Happy New Year!
he forgot to tell mr nice guy about all the cool retro bikes you have been seeing on reddit and ask how much would it be to build an old frame up from scratch?
love the humor.. I don't buy brand new. Better deals out there buying used if you know what your looking for. But then someone needs to deal and buy a new bike from the nice guys so i can buy it used a year or two later. I work on my own bikes . some are over 25 years old and look brand new. (yes i ride them.)
Lov the creative sarcasm! Hilarious!!
Great points...bigly!!! 😁
OOH, I really don't want my local bike shops to close, because I am that guy looking for weird parts for some old bike. OTOH, I may finally be able to afford a gravel bike.
I love everything about this video, now I'm wondering if I'm the a-hole for picking out an on-sale bike from my local bike shop?
I feel like I've done half of these annoying things except for negotiating price, but I've recently switched from a grumpy shop to a friendly one and they seem to geek as much as me anyway.
Still I don't get lifetime service, learning to fix your bike yourself is half the fun isn't it?
Just being friendly and offering tips would make me shop there more and be more likely to buy.
Unfortunately the shop I switched to still has the original owner but it's now a Giant store. Still the parts and tools on the shelves are way better value and the tools are pretty much the same thing. I would like a bigger brand range, but I'll still go there for a bunch of stuff and may even get a Giant bike just because they're friendly, I'll at least consider it if I ever decide to get a new bike.
I started with an old bike, I didn't wanna spend a lot of money if I stopped riding, but the rusty bike is so nice now and getting better all the time.
I'm no longer on speaking terms with my local bike shop owner/ DoorDash delivery guy since he's been habitually bringing me my food order cold 😖
Just start ordering icecream?
As an aging light vehicle mechanic who likes riding my bicycle, I considered bicycle mechanic as a late life career change, that being a bit physically lighter.
Being a tradesman already I thought there would be some cross over skills but also understand what people think they know and what they need to know are often faaaar apart. So, the correct thing to do (in my mind) is to get some formal training and recognition of prior knowledge through TAFE NSW (State government trade trainer here).
I was told there wasn't any course as "Bicycles are just a hobby and so bicycle mechanic isn't a real job" and so didn't offer anything because they only deliver vocational education, but I could enroll in the motorcycle trade course. I was stunned to hear this from, of all institutions, TAFE NSW.
I didn't take up any more of their time, I'm sure they had more serious enquires regarding Pastry Chef, Animal Care or the "Complete Lash and Brow Mastery Certificate".
There used to be something called the Schwinn certified Mechanic. At least in the US when Schwinn was still what it was it was a profession. You could make a decent middle class living running a schwinn bikeshop. Almost everyone who cameup in the 70s and 80s in the industry had some connection to Schwinn if you were in the US. It was like GM but for bikes.
I have a cruiser just like the one in yer video, will it fit in Lake Mills so I can negotiate from a stance of power.
With all those tools on yer board, do you offer life time service.
An American who gets sarcasm, now that's progress! I'm in the market for a new bike so I might show the salesman your video so he knows what he's up against! Great video, I hope you get lots of lovely customers, hang in there.
Brilliant 😂
Thank you for the call out to the bent riders
The bent riders felt so left out on the CYCLISTS video which is so funny because that video was only about mainstream “cyclists” and the main problem with bent riders is they think they are “cyclists” when they are really something else entirely.
But that section where I call all out all the weirdos was going to be a whole video in itself, but I don’t think fringe customers are that big of a problem worthy of a whole video.
Thanks. All I ask is that yall (LBS) keep 650c tubes in stock and extra long shifter cables @@bkefrmr
But we really want to be mainstream. LOL - Note: I live in Hawaii, and am the only active bentrider I know @@bkefrmr
Can i have lifetime service for watching this? 😏
Yes. At any Trek store. Tell them I said it’s good.
Lol. Trek store made my wheels square!
@@StebrasNotHorses they need to keep innovating or they’ll DIE!
What do you mean you can’t price match that Specialized carbon frame to the one I found on Temu?
I loved the "Very Difficult" & "Winning Biggly" reference. Could be problematic for some people though.
The whole video was worth a watch, thanks.
Read all the comments as well, Soup Nazi comment and reply was the best.
Oh man, we desperatly need guys like you in my town. I had problems on my day to day bike three times, I tried to fix all them (just because I'm curious, just that) and I screwed the bike all three. The problem is the bike mechanics just don't fix the bike. It always come back with another problem. I think they just don't get serious with normal commute bikes. Not shitty bikes, just regular bikes. It's so frustrating....
Cynicism- I do cynicism. Too funny! Glad I found you. Keep em coming!
"Show your kids how the bells work."
They had it comin’
insightful and funny, is it really that bad now?
Plans for the summer: bring my mechanic two sets of tubulars and very apologetically tell him I'll pay whatever their going rate is along with getting him a pizza just because I know what a beeeatch gluing up tubs can be.
😂😂😂😂😂 Real nice!!!
"What's up with those fat bikes? Have any of those around here?" I lost it 😅
No no. Fat TIRE bikes. If they call them fatbikes, they already know
@bkefrmr my mistake...I swear someone says this everyday! That and the line that I could buy a dirt bike for the price of that ebike! Love your channel (Shop owner in WV)
"i dislike dealing with annoying people, let me open a small specialty store over passion for my hobby as opposed to passion for service, that'll be great for my mental health and surely won't cause me to make a pretentious sarcastic video shit talking my clients for being dumb sometimes while complaining about the folies of every small business duriong the colapsing economy and blame it on the customers of the business i opened. :)" i mean a lot of your points are correct i guesss so cool.
I like fixing bikes so fucking much
@@bkefrmr i dont know you man but why not just have someone else run the business if all you want to do is fix and ride bikes. i also love riding and working on bikes but i get that running a business must be lot, surely you get great joy out of doing good work for regular folk but why burden yourself with the business if you dont like dealing with the morons that it inhenrintly comes with. respectfully, of course, your store is awesome.
@@spencer3423 Seems like making these videos is making lemonade out of the lemons that are terrible customers.
And by collapse you mean exactly where the industry was pre pandemic - funny how they think the inability to raise prices 20% every six months is a disaster.
i agree but this one seems like a cry for help haha @@mattgies
Ha! Some things never change. Epic satire….I lost it when you mentioned the JRA (just riding along). I never made it a day in 7 years as a mech without hearing that.
So funny! And I want a t-shirt that says "I'm not a big biker."
Sir, I'm looking for an electric gravel bike that doesn't get flats. Can I get one for $300?
Yeah, it’s right over there with the go fuck yourself bikes 😂🤣
You should make videos like this aimed at the bike execs. They're the real enemy here. Customers shouldn't be expected to know anything
My “Cyclists” video targets the industry by blaming the cyclists. You may, or may not understand the irony. Up to you!
@@bkefrmr I understand but I second the suggestion, sadly I have no anecdotal evidence but I think bike execs are lizard people. Shush
Lifetime service to me is an annoyance more than a benefit, just like new car warranty. There hasn’t been a scenario where I couldn’t fix the bike or car way faster and with less hassle of having to putz around with the logistics of getting to and from and coordinating times. I’d rather just do it myself and be back on the road in the same time it takes to transport.
Jessica really had it in for you, I read the review a couple of weeks ago and died laughing.
I like that you video bombed her. Nice. But I'm sure she had a point but hey ho shit happens.
On a completely different note, great video great presentation.
I'm buying a scooter soon. Had enough of peddling downhill into headwinds at 6mph.
I'll still keep my trusted steed though.
❤
She didn't really have a point. I was super, extra soft about saying no and suggesting an alternative plan. I never talked to her kid. I was very conscious of her dignity the whole time. I was trying to get the kid on a better bike, that actually fit her. But the mom felt stupid, and her fight instinct kicked in, and she immediately became combative and even swore at me. That's when I walked away and she escalated things even further. And she's the the one that made the review public. I'm just promoting it for her! God I hate terrible 'customers'.
@@bkefrmr it's OK bro I'm a ticket man. I patrol pay and display carparks in the UK.
Even though I'm on point I still get shit. But I'm the good guy lol.
One thing I've noticed though is the ones that post their disappointments online are normally short on honesty.
@@antman5474 oof. Parking cop. Now that’s a thankless job! You win!
@@bkefrmr they call me the ticket man.
How much do I have to Super Thank for Lifetime Service?
I was waiting for "I was just riding along. . ." Thanks for putting it at the end.
No problem!
OMFG can't stop laughing ............................ Well maybe I'll start crying when the next customer walks in.
We stop serving breakfast at 11:30.
My bike shop or the best Jersey cycling Jersey city nj thanks mr nice guy