I read from one of your comments to put the deadlock off but I can't find it anymore, anyway got it to work. Took me a whole day to figure why I cant use the wifi!
Just install the lock today. Had no problem doing until it came time to program it and pair it with the phone. I downloaded the Tuya app and followed the instructions to the T, which I was supposed to pair it via Bluetooth. The only problem is, the instruction manual DID NOT tell me how to put the lock in pairing mode. AND, the voice coming from the lock when pressing the reset button on the back was in Chinese or something that I did not understand. The phone could not find lock for about an hour of playing around with it. Then, out of nowhere, as soon as I was about to give up and take the locks off and put the old ones back, tada! it recognized the lock! I have the Zhongshan T3 Intelligent Lock. They must be really smart individuals over there in China because the manuals that come with Chinese products don't explain sh!t. Thanks, hope that helps. 🙂
Deadlock He said means no WiFi signal to your smart door lock. Some kind of part of the house doesn't get good signal. And sometimes if you have repeater with another names also made the pairing failed. Your phone need to connected to the same Wi-Fi as your phone. @@Gabrielzoboli
@@RAGRAFAEL thank you. I actually found it!!! It's simple, open up the system, and in the middle there's an arrow. Make sure it is pointing towards the handle and it worked!!! There is a video on it on RUclips. The guy sounds like a dad we all want to have, but didn't because live...
Kinabit ko ito kanina at gumagana lahat - app pairing, unlocking through pw and fingerprint pero yung door mismo nabubuksan with or without password. Ano kaya mali ko?
na reset niyo na po ba yong door lock and na register and fingerprint or passcode? if yes then maybe masyado pong mahigpit yong sa screws bawasan niyo po yong higpit hanggang sa makuha niyo… or check niyo yong sa butas nung kahoy baka kulang…
Hi have you REGISTER the admin and your user fingerprint/passcode/cards? if YES and it still opens with UNREGISTERED or without fingerprint then you might want to untighten the 2 screws at the back of the door lock (on the side where the battery is). Or check the hole beside the mortise it might be shallow.
Really I would like to thank you .. you helped me to reset my lock and link it again 👍🏻
I read from one of your comments to put the deadlock off but I can't find it anymore, anyway got it to work. Took me a whole day to figure why I cant use the wifi!
Hello i can't makw wifi work what did You do ?
@@wailshire did you switch the deadlock to off?
@@TheOnlyAlainAw yes i did
Just install the lock today. Had no problem doing until it came time to program it and pair it with the phone. I downloaded the Tuya app and followed the instructions to the T, which I was supposed to pair it via Bluetooth. The only problem is, the instruction manual DID NOT tell me how to put the lock in pairing mode. AND, the voice coming from the lock when pressing the reset button on the back was in Chinese or something that I did not understand. The phone could not find lock for about an hour of playing around with it. Then, out of nowhere, as soon as I was about to give up and take the locks off and put the old ones back, tada! it recognized the lock! I have the Zhongshan T3 Intelligent Lock. They must be really smart individuals over there in China because the manuals that come with Chinese products don't explain sh!t. Thanks, hope that helps. 🙂
This is very useful. Plain and simple. Thank you for this video.
you’re welcome
Hi! Can you help? My phone can’t find the hotspot on the door. Thank you
first restart your wifi then make sure that the DEADLOCK is turn OFF… connect on 2.4Ghz wifi and make sure to choose AP MODE
@@RAGRAFAEL what's the deadlock?
Deadlock He said means no WiFi signal to your smart door lock.
Some kind of part of the house doesn't get good signal.
And sometimes if you have repeater with another names also made the pairing failed. Your phone need to connected to the same Wi-Fi as your phone.
@@Gabrielzoboli
When I try to delete admin it asks for some number or something. What do I enter?
you mean you are deleting other admin?
put the main admin passcode.
itu resetnya mmg ada tombolnya atau cuman plat ddidalamnya ?
Hi how to add additional cellphone for bluetooth access?
only 1 device for 1 door lock.
Is it possible to unlock and lock using app ? Thx!
it automatically locks everytime you open it and you can unlock it using the tuya app but not lock it as it automatically lock.
Ty
Hi i tried also same but its failed always. Do i need to reset fingerprint lock device ?
failed in what way?
@@RAGRAFAEL failed to connected to tuya app but i read one of your reply to restart wifi modem and now its works. Thanks 🙏🏻
@@allinformation1683 good to know. you’re welcome
Can you write down the steps 1 by 1 from the inital set up. Mine is in Chinese, I could not understand a word.
you can change it to english.
Hello, I have the same issue. My door does not lock. Anyone from outside can open it. Is this a defect?
hi, no its not a defect. you can check other comments coz i answered the same problem as yours it will solve your problem regarding that
@@RAGRAFAEL thank you. I actually found it!!! It's simple, open up the system, and in the middle there's an arrow. Make sure it is pointing towards the handle and it worked!!! There is a video on it on RUclips. The guy sounds like a dad we all want to have, but didn't because live...
@@sagamanic3083 can u please include the link to that video
Pano po gawing english yung voice prompt?
when I try to pair....it shows the message :fail to connecto to router
try to restart your wifi modem and then pair it in 2.4Ghz
Sa mga di nag lock check nyo baka naka passage mode yung lock.
Pano kaya gamitin yung rfid nya?
same lang sa fingerprint or passcode ang pag register sa rfid card
Kinabit ko ito kanina at gumagana lahat - app pairing, unlocking through pw and fingerprint pero yung door mismo nabubuksan with or without password. Ano kaya mali ko?
na reset niyo na po ba yong door lock and na register and fingerprint or passcode? if yes then maybe masyado pong mahigpit yong sa screws bawasan niyo po yong higpit hanggang sa makuha niyo… or check niyo yong sa butas nung kahoy baka kulang…
Hi po my problem is its always unlock even if says verification failed it still open
Me too. can u solve The problem?
Hi there, if anyone could help me… my lock don’t accept the factory password 123456# and when I try to reset it, it asks for initialization passcode…
it's 123456789#
Hello. I installed the lock but anybody can open it. It recognizes everybody's finger print 😂. Do you have any idea how to solve this?
Hi have you REGISTER the admin and your user fingerprint/passcode/cards? if YES and it still opens with UNREGISTERED or without fingerprint then you might want to untighten the 2 screws at the back of the door lock (on the side where the battery is). Or check the hole beside the mortise it might be shallow.
@@RAGRAFAEL thanks. I will try.
@@snowboarder8312 were you able to solve it?
@@carlogonzales5520i have same problem but still it did not work
Paano po ma change yung default password? Delekado kasi alam ng madami yung default pass dito sa amin at di ko pa natatanggal😢
once naglagay na ng passcode mapapalitan yong default passcode. unless i reset
Где можно найти настройку замка на русском языке?
based on my knowledge, there are only two languages in the lock settings (English and Chinese)
Hindi ko padin magawa ung sa akin
nag restart na po kayo ng wifi and phone?
san po ba siya nag stop?