M5L2: Dynamics 365 Plugin Impersonation | Dynamix Academy

[@nagaprasads2458]

Hello Dynamix
Appreciate your time and interest
I have a query.
How to identify whether if any API or Business Process Flow involved in the CRM
How to resolve if they involved and causing the issue
Thanks in advance

[@pavankumar3574]

Hi. This is super. In this vedio you told for single user Clear explanation. But have Small doubt if suppose whle have to assign 2 particular users then how. ??

[@Abhishek-Dhoriya]

Hi, can you please be specific in terms of assign, what assignment you need?

[@pavankumar3574]

In a organization has a 7 members of team one person is admin rest of members is users. In this case we have to give permission to trigger only two users. How can we specifically do the impersonation particular user A and user B. ??

[@varun_singh]

The classic example of using Impersonating a user is in Call Center, when a person is facing any issue from the client side, and Call Center Operator want to analyze the issue from the user perspective then they generally impersonate user to see the issue from the user perspective.

[@Abhishek-Dhoriya]

Thanks for sharing Real time Scenario.

[@ascala90]

Is it traceable? If i impersonated someone, can he knows i was in their account?

[@abhishekparasher27]

Hello Abhishek/Dynamix Academy,
Can we please have the code for GetUser(service, username) method?

[@Abhishek-Dhoriya]

Sure abhishek, I will share in this reply soon

[@Abhishek-Dhoriya]

public static Entity GetUser(OrganizationServiceProxy orgService, string domainName)
{
QueryExpression queryUser = new QueryExpression
{
EntityName = "systemuser",
ColumnSet = new ColumnSet("systemuserid", "businessunitid", "domainname"),
Criteria = new FilterExpression
{
Conditions =
{
new ConditionExpression
{
AttributeName = "domainname",
Operator = ConditionOperator.Equal,
Values = {domainName}
}
}
}
};
EntityCollection results = orgService.RetrieveMultiple(queryUser);
return results.Entities[0];
}

[@abhishekparasher27]

@@Abhishek-Dhoriya Thanks, Abhishek! :)

[@specialabbayi]

Thank you sir

[@Abhishek-Dhoriya]

Thank you As well