I would not have refunded them unless they returned the items. Sadly alot of people do this just to get free stuff and get their money back. So I would definitely have a new policy
Exactly, they overspent and wanted to go buy something else with the money so they came on strong to make her feel bad into getting the refund. If the product is so bad, why keep it as a dissatisfied customer? They scammed her, hate to see this happen to a small business
Rude customers are no joke - Wish you hadn't refunded them without the items, but I understand why that's your policy! 💞 New subscriber here so hopefully you've had much better days since this video was posted 🤗
Haha Tova omg I’m the same way about spending money! It’s like I want cute cool things in my personal life but I’m like 🥴 when it’s time to pay, but when it comes to my business I’m 🏃🏾♀️ to get my card! 😅
Seeing your videos when I do, always makes me happy. Yourself and a couple of other small business owners inspire me daily to keep my Etsy shop open, I'm now into my second year of it. The new collection, I can't wait to see it, I'm gonna try and keep a little money aside for it, hopefully it'll intrigue me enough and I'll willingly spend money. I always feel guilt about spending money so I can understand that part of anything. In this economy you always need money for something... it's a harsh world we live in. But anyway, thank you again for another upload, here's to 2024 Tova.
I would not have refunded them unless they returned the items. Sadly alot of people do this just to get free stuff and get their money back. So I would definitely have a new policy
I would make them return the item then refund will happen
Exactly, they overspent and wanted to go buy something else with the money so they came on strong to make her feel bad into getting the refund. If the product is so bad, why keep it as a dissatisfied customer? They scammed her, hate to see this happen to a small business
@@rrdcreates 😞😞😞
Rude customers are no joke - Wish you hadn't refunded them without the items, but I understand why that's your policy! 💞 New subscriber here so hopefully you've had much better days since this video was posted 🤗
Can’t wait for the new collection 🎉 your doing great 😊
Aw thank you so so much! I'm excited to come out with the new collection 🎉
congrats on the orders😊😊
Thank you!! 🥰
Haha Tova omg I’m the same way about spending money! It’s like I want cute cool things in my personal life but I’m like 🥴 when it’s time to pay, but when it comes to my business I’m 🏃🏾♀️ to get my card! 😅
LOL right?!!? I don’t get it 😂 glad I’m not alone though
So sorry that happened to you :/
But you got a new subscriber! 😊
Aw thank you! So happy to have you here 🥹💖
Seeing your videos when I do, always makes me happy. Yourself and a couple of other small business owners inspire me daily to keep my Etsy shop open, I'm now into my second year of it. The new collection, I can't wait to see it, I'm gonna try and keep a little money aside for it, hopefully it'll intrigue me enough and I'll willingly spend money. I always feel guilt about spending money so I can understand that part of anything. In this economy you always need money for something... it's a harsh world we live in.
But anyway, thank you again for another upload, here's to 2024 Tova.
Thank you so much!! I appreciate your support as always 🥰
I am so sorry that happen to you that should never happen to you
It's alright. Such is life! Can only move forward 🥰
omg thats awful i hope your okay :(