This video is on of the best Sena videos to date. The collection of tips (I had no idea the mic would even work if it's tucked away, for example) and live demos make the video really work. Two thumbs up!
The best SENA video. Properly instructive, without any distracting music. Lots of tips and tricks. A professional video from a pro company. Good work, SENA.
Great suggestions in this video. Firmware updates are the key to keeping all riders happy. If you are not running the current firmware update... stop reading and go do it! Trust us, it makes a world of difference. - Chaparral Motorsports
I got to admit, when I mounted my SMH-10 I was very skeptic about the adhesive tape mount. However, last year I unfortunately went down at 45 MPH in a curve where I hit a slick spot and the rear rent into a braking skid. The helmet *slammed* the ground and it hit so hard the gravel left gouges in my helmet & visor. The SMH-10 unit itself flew off, but the *mount* never came off!!! It was a tad loose, but still there! I retrieved the SMH-10 module in the weeds about 15 ft. from where I went down, and it still works today! Was having issues paring the SMH-10 to my new Prism camera, but the advice given in this vid fixed that issue. (turning internal microphone auto mute to the "ON" setting)
Bought 3 brand new senna smh10 so I can ride dirtbikes with my 4 and 6 year old and communicate and coach them. It works, pairing can be a headache I feel like it’s a different sequence every time. And the sound quality is poor as others have stated and there is cracking and popping noises. But. It does work. May try the boom mic to see if it’s better quality sound or maybe less popping sounds
I use the 10C EVO on a daily basis with students receiving with the 10s. Quality is very good and I have set mine up so it can charge whilst recording therefor able to record 4k all day long. My biggest moan is the location of the charging port which isn't weather proof whilst being used
definitely use the padding and speaker spacers. without padding speakers sound small and weak. added the padding ,now it is so loud that can not listen at full volume. and that's with foam air plugs. great equipment.
I have had such a hard time getting my sena srl for my neotech II helmet to work with my friends who have a different device. I'm disappointed that I have never really gotten to use it, and now it doesn't work. Do you refurbish or offer trade ins for something that I can use with my cardo pack talk buddies?
Do you have any tips on getting full functionality out of the 20S EVO when it's paired with the Harley-Davidson 2018 CVO Ultra Limited? The unit is paired with the Boom infotainment system. It has the Wireless Interface Module installed correctly. It will NOT play music in the headphones via Bluetooth, only through the speakers. I've spoken with multiple HD and Sena vendors at both Americade, and Laconia rallies. Still it is not functional.
Hi guys I’ve just purchased a 10c pro, very happy although after first use the microphone just stopped working, Amazon were brilliant and sent a replacement immediately!, so impressed with them, anyway my question is. How do I pair the new one with my phone? It keeps telling me it’s already connected to another device!
I am trying to connect my Sena 20S external earbud socket to the microphone on my Drift Ghost XL Pro and using a splitter I cannot get the sound to come through on the video although it does come through on the headset that I connected to the other plug on the splitter. Any Ideas?
Hi. We recommend testing the quality of the splitter and the audio cables that you are using with the camera to make sure that you can hear audio out of both female ports on the splitter at the same time. Thanks.
While remodeling my shop I found a USB Bluetooth thing I bought 3+ years ago. UD100a sana USB 30C779, it's red and black with a 1 inch SMA antenna. I have no paperwork so I have no idea what to do with it, or what it's for. Can you help?
Hi. When you have the 50S connected to the Sena Motorcycles App on Android and iPhones then you can see the battery percentage on the home screen. You can also see it on the list of devices in the Bluetooth menu on your Android phone. Thanks.
I would love for you guys to better support the gp10. My 20s is stuck down at 1.6.2 to stop the bad audio popping when recording. You guys have known about it for months but it's still a problem.
Good video. But do you have any updates on issues with the intercom audio when 3+ 20S devices are connected with a Prism operating over bluetooth? If I use my Prism over Bluetooth we all hear static that sounds like hail hitting our helmets which gets irritating very fast, especially as it's loud enough to make it very hard to understand each other. I overheard someone else at a Sena booth asking about the same problem. I've tried with UHD on and off. So I'm forced to use the external mic on trips with friends for clear communication.
Hmm UHD mode will turn itself off in large conferences like that. I would make sure all the 20S units are up to date. sometimes there maybe a little bit of interference if one is super outdated. Then pair the 3 20S units together and the Prism to the last person in the chain. Also, as always double check everyone's mic placement. It only takes one to make a lot of noise for everyone else. "hail" = Bluetooth interference. I beat someone is running old firmware. Ride safe! -Alyssa
Hello I was wondering if you know how to fix a problem with the SENA ?I have the 30K pack, and it’s all good when my wife and I riding together, the problems is when I went riding by myself and the SENA would not stop trying to pear up with the Outer 30K latterly every 3 seconds it was impossible to listen to music or taking phone call, any help would be greatly appreciated.
Do you still recommend doing a factory rest after doing a Firmware update? I have a 20s Evo. And I just did one. I’m going to instal the Sena HD speakers I just ordered. Let me know. Thanks.
I have the HD Pilot I'm concerned whether or not the helmet is usable with any of the sena's... and which ones have the FM music share like the sf2 and why dont the have sf2 dual pack yet
how bout a video on how to make the app recognize the Harley Davidson NO2 helmet. And how to make the device manager recognize the helmet for firmware update.
I forgot to ask. Do you do the same to hook up two more helmets? Two helmets would be 30k and two cavalry helmets. Thank you for your help. I did connect one 30k to a calvary helmet :)
Hi, yes you can connect the 30K to Cavalry helmets. Press and hold the Jog dial of the 30K until you enter Intercom pairing mode for Bluetooth, do the same with a Cavalry helmet's center button, once both are in Intercom pairing, tap one to connect. They will pair in Bluetooth intercom, then move down to the next Cavalry and pair with that as well. As the Last two devices are connected, tap the 3rd device that was once paired to jump back into intercom pairing and join all 3 together in the group. -Alyssa
Hi SENA, Is there a description how I can pair my SF4 with my navigation, iPhone and iPod! I can't find anything about this in my Dutch description. On my old S20 this was this not a issue! Please Help!
If I have the SENA SMH10, and want to upgrade to the SENA 20, will my speakers and mic and clip work so the only thing I have to buy is the actual module?
Hey Jonathan. The speakers on the 20S are newer and have much more bass. The wiring and clamp are actually different. You would have to buy the whole 20S unit with clamp. After that if you needed an extra 20S clamp for another helmet you can easily purchase just the clamp and transfer the module between helmets. Happy to hear you are still rocking the original SMH10! -Alyssa
The 20S is water resistant for inclement weather. The headset will automatically power off to protect the electronics when it detects water inside of the unit. When it does, just let it dry out and it will return to working normally.
My Sena Prism Tube's audio has stopped working, it won't connect to a computer to update firmware and still seems missing from your guys tech support. So much promise, so little delivery.
I have a new KTM branded Schuberth C4 with the Sena SC1. Unfortunately the unit has an intermittent fault which means it fails to switch on or charge. Sena initially advised that it could be a battery connection problem and to use tape around the battery to make it fit tighter in the compartment? I tried this but after one ride the problem returned. The unit has now been returned and I'm still waiting to hear what the solution will be. On checking the various bulletin boards etc. this issue does seem to be quite common with the SC1 and in my humble opinion potentially a design problem. I have reverted to using my old Sena SMH5 for now, which I have to say seems a lot more reliable and has better sound quality. Unfortunately this means I also cannot use my recently purchased remote, which only works with Bluetooth 4 devices! All in all I am not very impressed with the SC1, albeit to date the Sena support team have been very responsive. I hope for a good resolution, but tbh I wish I had purchased the Sena 20S Evo ☹️
i have one big problem here my sc2 dosent work with whatsapp microphone, the mic can't record any sound but the audio listening from whatsapp no problem , i wish you can help me here thanks
can i record my voice while i conect my sena to my android / iphone? im not using gopro or sena action cam, only sena 3s and sena 10s and i want to record all my conversation while im riding. can i do it? thx
I have the SENA 10B can someone explain how to make a phone call? According to the directions it says to press center button 3xs mine beeps and then nothing. My phone is paired via bluetooth already I can receive calls, play music etc but can't make a call
Hey! I have a doubt. Let's say there's a private mesh set up upto 8 users and everyone is connected. But on the ride I want to have a private one on one conversation with someone who is also part of mesh. Is it possible?
The number of headsets that can be recorded depends on the number of intercom connections that the headset supports minus 1 (the Prism takes up 1 intercom connection). So with the 10Upad, you can record up to 3 riders and with the 20S you can record up to 7 riders on a Prism camera.
I got the new Sena 20sEvo on my HD boombox and nobody can tell me why I don't hear my music clearly at 65 mph. My helmet is a modular one.the sound is perfect but at the minute I give some.throttle, the sound is going down.
Hi. Please help me understand better, you are using a Sena 20S Evo paired to the Harley-Davidson Boom sound system? Are you using Freewire, or directly to the Bike (WHIM) ? -Alyssa
Hi. It sounds like the microphone is picking up sound from the environment and causing the headset to reduce the volume of the music. You can adjust the VOX Sensitivity in Intercom menu under the COM option to prevent that from happening while riding. You can also turn off the bike's intercom function to stop that from happening. -Sena
So when i ride w visor open listening to music the intercom keeps coming on saying intercom failed..what to do?? On the sena 30k app there are 2 sensitivity setting 1 to 5 what are the best settings? Also it was very windy one day w visor down n unit would turn off..help
Turn off Vox intercom - it thinks you are trying to speak and start an intercom. Also, evaluate the mic placement, you can tuck the mic a little further back behind the cheek pad to reduce some wind. 30K app video ruclips.net/video/MLvZ6n2kvlM/видео.htmlm30s I think the VOX setting need to be reduced as it sounds like the wind is triggering the device. Hope that helps -Alyssa
Hi W B - So hiding the mic in an open face, you tuck it under the liner on the very front and center of the helmet, just under the fabric. As stated it does not sound as good, but if you really insist on hiding the mic it is an option. Just depending on your helmet and the fabric liner, I know some are glued to the EPS foam. This is not an "official" solution, just a simple hack for mostly looks. -Alyssa
Just to point out that Cardo units are rated at IP67 and are relatively waterproof (backed by the manufacturer) whereas Sena units are NOT waterproof or water resistant in any way. Sena units come with 'dust covers' for open ports and button gaiters etc but are not suitable for rain! Sena make no mention of 'weatherproofing of any of its product documentation. I live in Northern England and found out the hard way. Wet weather riders be warned!
Dude --- my shoulders bump the volume pad constantly!!! I cant believe you guys dont include a lock feature like holding down a button for 5sec or something.
Hi. Please contact our Customer Service department so that we can help you with your 10C Pro. You can visit www.sena.com/support/submit-ticket to submit a Help Desk ticket. You can also chat with our agents directly by clicking the Chat button on the bottom right here www.sena.com/support. Thanks!
Hi, Perhaps make sure you are using the Sena charging cord, not another off brand cord. The Sena is covered by a 2 year warranty. You may want to get a hold of our Tech Support. (www.sena.com/support/submit-ticket) Thank you!
How about the trick to get rid of the massive popping noise and rider drop out when connected to three or more riders. Please don't say to do a factory reset or jump on one foot.
Hi, I have the c10pro, the camera works just fine. The sound in both speakers sound like the treble is set high and little to no bass, making phone conversations very high pitched. Is there a setting to bring the bass up and treble down? When I activate the HD, the sound is a little better, but only the right speaker works. I need some guidance :)
My 3s doesn't charge correctly and it looks like I can get an answer here. The LED indicator on the charge port starts off red then alternates then blue then completely off but still says that it is either low or medium battery life. When i move the port it turns red for a minute or so then turns off. I just bought this a month ago.
with my (modular) helmet closed the boom mic picks up only the background noises (engine, traffic, horns, etc). if i open it, it s slightly better. anyone has the same problem?
So , are we going to address the elephant in the room here or pretend its all sunshine and rainbows . You guys need to fix the 2+ intercom issue . Audio quality is crap no matter what you do to it .
When more than 2 headsets are connected together to communicate over the intercom, the audio quality is automatically reduced, compared to communicating using the HD Intercom feature, to support the all of the connected riders in a group and the range between all of them.
Im not talking about the quality itself . Im talking about the static, knocking sounds and dropping off riders randomly . They're many times i can't even understand anyone and its very frustrating . Especially when i see something that poses a danger and no one can understand me because the interference is to intense .
I am having the same issue, first time my friends and I used three way pairing one sena picked up so much wind and engine noise it was impossible to hear anything.......
can not connect it to the computer i have had this for 6 months now and its crap and don't tell me to connect the right cable i have and give others a go as well nothing even the sound is crap
What's the purpose of having an audio unit that isn't? Sena speakers have nothing to do with audio, and everything to do with wasted money. They are the worst speakers I have ever heard. They are tinny, lack volume, and have zero bass. I've never actually stuck my ear to a dog turd, but I imagine if I did, it would sound better than Sena's in helmet speakers. You folks really need to spend the time and money to put a real speaker together for these units.
I saw a hack on RUclips where the guy replaced the Sena speakers with speakers from a set if Panasinic headphones, model # DJS 400, 32 Ohm and said they make a world of difference, you can actually hear them at highway speeds. I live in Texas and the interstates in west Texas have an 80 MPH speed limit and being on a Harley Breakout we'll have to wait and see.
@@Swoop180 I tried that using 2 different headphone speakers, the results weren't worth it. What I ended up doing was this: I removed the lining and styrofoam from the helmet, and carefully carved a hole where the speaker sits about halfway deep to the shell. The hole was just about the size of the speaker, but just a bit smaller so the speaker rests on top of the hole, not in it. Have you ever taken a speaker from a cabinet and tried to play it by itself? It sounds horrible. It needs the cabinet to resonate in. That's the problem with helmet speakers. So after carving the hole, I placed some loose cotton in it, and hot glued the speaker over it. It worked very well. It's not a whole lot louder, but it's fuller, and much easier to hear.
Hello, I am the owner of a product SENA (the SC1 Advanced for Schuberth). I discovered, after purchase, that products SENA offering the RADIO did not allow to have the vocal instructions of the telephone by Bluetooth resulting from GPS application or other. So, if the radio of the intercom is swithed on, you cannot have of road guide, informations of safety or informations resulting from your telephone by this way. The instructions are completely inaudible. Thus SENA prioritized the radio with regard to the information of safety for the motorcyclist. In 100 additional euros to have this radio feature, I do not especially recommend you this product. You cannot use it when you would want to use the GPS guide from your smartphone. You can note that others brands like N COM for example of whom I was the owner provide you perfectly a prioritization of the instructions from the telephone compared with the RADIO. The Radio cuts itself when the GPS application from your telephone guides you. I asked SENA to plan an evolution and shall hold you informed if it was the case. In the meantime, if buy you SENA, make it with full knowledge of the facts ! Do you think is it normal SENA had prioritized Radio over Security informations ? What do you think about that ?
I contacted SENA'S CEO, Tae Kim, He indicated me knowing the problem and this problem is the same is met during the use of the radio in the car and the use of GPS application via smartphone bluetooth ... the information of the smartphone does not pass if we keep listening to the radio of the Automobile. It is the same principle with products SENA .... He gave me a solution possible but only accessible to the people using Waze or MAPS under Ios (Apple). It is enough to mark in the options of the applications the fact of passing on the information as a phone call and it has to work. I was not able to test because unfortunately, it does not work under android .... He asked Mr Woodyard, his person in charge R&D to find a solutionon android and keep me in touch. I will inform you.
Hi, I just saw this as RUclips had kept the comments hidden and waiting for review. We made a video regarding the priorities. The phone needs help selecting what takes highest priority at times as the Sena works as the messenger between to the two. I hope this helps ruclips.net/video/LUhzeVPRt60/видео.htmlm1s -Alyssa
Why does Sena still rely on 1980s technology for their mics? There is no reason to have a wired mic and certainly no reason to have a boom mic with today's technology. U-Clear solved the issue over 8 years ago.
6 years later, still a super useful video. Good job 👏
This video is on of the best Sena videos to date. The collection of tips (I had no idea the mic would even work if it's tucked away, for example) and live demos make the video really work. Two thumbs up!
Thanks Richard, there are tons of things you can do to make it fit your helmet better. Ride safe! -Alyssa
The best SENA video. Properly instructive, without any distracting music. Lots of tips and tricks. A professional video from a pro company. Good work, SENA.
Great suggestions in this video. Firmware updates are the key to keeping all riders happy. If you are not running the current firmware update... stop reading and go do it! Trust us, it makes a world of difference. - Chaparral Motorsports
Nice tips and tricks. Cool design on the Africa Twin!
I got to admit, when I mounted my SMH-10 I was very skeptic about the adhesive tape mount. However, last year I unfortunately went down at 45 MPH in a curve where I hit a slick spot and the rear rent into a braking skid. The helmet *slammed* the ground and it hit so hard the gravel left gouges in my helmet & visor. The SMH-10 unit itself flew off, but the *mount* never came off!!! It was a tad loose, but still there! I retrieved the SMH-10 module in the weeds about 15 ft. from where I went down, and it still works today! Was having issues paring the SMH-10 to my new Prism camera, but the advice given in this vid fixed that issue. (turning internal microphone auto mute to the "ON" setting)
Very good video, thanks
Glad you liked it!
Bought 3 brand new senna smh10 so I can ride dirtbikes with my 4 and 6 year old and communicate and coach them. It works, pairing can be a headache I feel like it’s a different sequence every time. And the sound quality is poor as others have stated and there is cracking and popping noises. But. It does work. May try the boom mic to see if it’s better quality sound or maybe less popping sounds
The best tutorial video ever! Thanks for sharing.
Great tips, and nice AT you hen there !
I use the 10C EVO on a daily basis with students receiving with the 10s. Quality is very good and I have set mine up so it can charge whilst recording therefor able to record 4k all day long. My biggest moan is the location of the charging port which isn't weather proof whilst being used
definitely use the padding and speaker spacers. without padding speakers sound small and weak. added the padding ,now it is so loud that can not listen at full volume. and that's with foam air plugs. great equipment.
Thanks. Good info, well presented.
When will the 50c be available
My comment about a sound connection problem deleted? Thanks for your help!
Can you say me please,is that possibel Sena Momentum Evo with gopro hero10 or some athers connecting with Bluetooth?i mean without cable.
Would love for the customer support in Europe to actually communicate.
This is so helpful!
Mine came installed in the helmet. I can’t hear 💩 at 45 mph!
I have 3 Sena 10s and would like to give each a seperate name...can this be done. I can not find anything in the help section of the website
Great tips!
Any tips on moving a Just Speak Evo from one helmet to another?
I have had such a hard time getting my sena srl for my neotech II helmet to work with my friends who have a different device. I'm disappointed that I have never really gotten to use it, and now it doesn't work. Do you refurbish or offer trade ins for something that I can use with my cardo pack talk buddies?
0:42-if that was in the package it would have saved me sooo much time! Also- i like Alyssas MC gear assortment!
I would really like to see a more comprehensive video on the SMH10R unit. VOX, Hey Google, speed dials etc.
Hi Chris. We will consider the possibility of making that type of video. Thanks.
@@senatechnologies In the interim, can you let me how to activate Hey Google?
You can hold down the Center Button for 3 seconds to activate Google's digital assistant.
@@senatechnologies Yea... That doesn't work
have a C5 AND SC2 that I just installed, I can not get any sound nor beeps from the Comm unit. Any suggestions on how to fix?
Do you have any tips on getting full functionality out of the 20S EVO when it's paired with the Harley-Davidson 2018 CVO Ultra Limited? The unit is paired with the Boom infotainment system. It has the Wireless Interface Module installed correctly. It will NOT play music in the headphones via Bluetooth, only through the speakers. I've spoken with multiple HD and Sena vendors at both Americade, and Laconia rallies. Still it is not functional.
what is the format and reset on the back of the camera. do i need to use either? john in sedalia
Hi guys
I’ve just purchased a 10c pro, very happy although after first use the microphone just stopped working, Amazon were brilliant and sent a replacement immediately!, so impressed with them, anyway my question is. How do I pair the new one with my phone? It keeps telling me it’s already connected to another device!
I am trying to connect my Sena 20S external earbud socket to the microphone on my Drift Ghost XL Pro and using a splitter I cannot get the sound to come through on the video although it does come through on the headset that I connected to the other plug on the splitter. Any Ideas?
Hi. We recommend testing the quality of the splitter and the audio cables that you are using with the camera to make sure that you can hear audio out of both female ports on the splitter at the same time. Thanks.
While remodeling my shop I found a USB Bluetooth thing I bought 3+ years ago. UD100a sana USB 30C779, it's red and black with a 1 inch SMA antenna. I have no paperwork so I have no idea what to do with it, or what it's for. Can you help?
I have the 50s. Is there a way to tell what percent the battery charge is?
Hi. When you have the 50S connected to the Sena Motorcycles App on Android and iPhones then you can see the battery percentage on the home screen. You can also see it on the list of devices in the Bluetooth menu on your Android phone. Thanks.
i bought a smh10 tht comes with boom mic.how does it come off so i can swap for say a wired mic?
How about a fix for the ear splitting loud beeps on the 20S when adjusting volume or songs !!!!
i have a LS2 valiant and a sena smh5 univ, not sure how to install it into this helmet properly. Is there a suggested way?
I would love for you guys to better support the gp10. My 20s is stuck down at 1.6.2 to stop the bad audio popping when recording. You guys have known about it for months but it's still a problem.
@Achilles Remington stfu
Instablaster...
Why and how can I get the device to stop beeping when I turn my head or when my leather jacket makes contact to the base?
Good video. But do you have any updates on issues with the intercom audio when 3+ 20S devices are connected with a Prism operating over bluetooth? If I use my Prism over Bluetooth we all hear static that sounds like hail hitting our helmets which gets irritating very fast, especially as it's loud enough to make it very hard to understand each other. I overheard someone else at a Sena booth asking about the same problem. I've tried with UHD on and off. So I'm forced to use the external mic on trips with friends for clear communication.
Hmm UHD mode will turn itself off in large conferences like that. I would make sure all the 20S units are up to date. sometimes there maybe a little bit of interference if one is super outdated. Then pair the 3 20S units together and the Prism to the last person in the chain. Also, as always double check everyone's mic placement. It only takes one to make a lot of noise for everyone else. "hail" = Bluetooth interference. I beat someone is running old firmware. Ride safe! -Alyssa
I have 6x 20s EVO and every now and then I get this very loud pots and pans banging sound, might sound like hail as you described.
Hello I was wondering if you know how to fix a problem with the SENA ?I have the 30K pack, and it’s all good when my wife and I riding together, the problems is when I went riding by myself and the SENA would not stop trying to pear up with the Outer 30K latterly every 3 seconds it was impossible to listen to music or taking phone call, any help would be greatly appreciated.
Do you still recommend doing a factory rest after doing a Firmware update? I have a 20s Evo. And I just did one. I’m going to instal the Sena HD speakers I just ordered. Let me know. Thanks.
Sena could you please advise on a compatible BOOM MIC for the PRISM TUBE. I have an open face helmet. Thank you 😊
Hello, you can use a Boom mic from the 10R systems as well. www.buysena.com/10r-a0203.html?sc=23&category=4384 -Alyssa
Sena thank you Alyssa, much appreciated
I have the HD Pilot I'm concerned whether or not the helmet is usable with any of the sena's... and which ones have the FM music share like the sf2 and why dont the have sf2 dual pack yet
Hi, can you tell.me if you can replace the battery in a srl system. Thanks.
No, it is wired into the system, but it has a 2 year warranty for you.
how bout a video on how to make the app recognize the Harley Davidson NO2 helmet. And how to make the device manager recognize the helmet for firmware update.
I forgot to ask. Do you do the same to hook up two more helmets? Two helmets would be 30k and two cavalry helmets. Thank you for your help. I did connect one 30k to a calvary helmet :)
Hi, yes you can connect the 30K to Cavalry helmets. Press and hold the Jog dial of the 30K until you enter Intercom pairing mode for Bluetooth, do the same with a Cavalry helmet's center button, once both are in Intercom pairing, tap one to connect. They will pair in Bluetooth intercom, then move down to the next Cavalry and pair with that as well. As the Last two devices are connected, tap the 3rd device that was once paired to jump back into intercom pairing and join all 3 together in the group. -Alyssa
I've got the 30k ... but i find it has made my very comfortable helmet ... uncomfortable now ... i need to fix this problem
Hi SENA, Is there a description how I can pair my SF4 with my navigation, iPhone and iPod! I can't find anything about this in my Dutch description. On my old S20 this was this not a issue! Please Help!
Is it possible to use the SMH10 as an external mic for vlogging on your phone
Here’s a question for you SENA. What does coming soon mean?
If I have the SENA SMH10, and want to upgrade to the SENA 20, will my speakers and mic and clip work so the only thing I have to buy is the actual module?
Hey Jonathan. The speakers on the 20S are newer and have much more bass. The wiring and clamp are actually different. You would have to buy the whole 20S unit with clamp. After that if you needed an extra 20S clamp for another helmet you can easily purchase just the clamp and transfer the module between helmets. Happy to hear you are still rocking the original SMH10! -Alyssa
Audio Boost only seems to affect music from the phone and not the FM radio.
Can you make video , how to sena10 install in SMK blade helmet , I try but can't install please help me
Why no throat mics??
oh , that's right, i had replace my first speakers , the new one's have slot more bass.
Can the sena 5 link with the mesh adapter and if can does it have talk conference like the 10 or 30k
fantastic is the 20s waterproof yet because all of this functionality is useless when it rains and fails
The 20S is water resistant for inclement weather. The headset will automatically power off to protect the electronics when it detects water inside of the unit. When it does, just let it dry out and it will return to working normally.
I wouldn’t wear it in a pool but mine has been through countless storms the past 3 years with no problems.
What kind of charger does the smh5 need? I can’t find my cable
My Sena Prism Tube's audio has stopped working, it won't connect to a computer to update firmware and still seems missing from your guys tech support. So much promise, so little delivery.
1:41 Live Oak Road?
Busted. Yes, sir :-) -Alyssa
I have a new KTM branded Schuberth C4 with the Sena SC1. Unfortunately the unit has an intermittent fault which means it fails to switch on or charge. Sena initially advised that it could be a battery connection problem and to use tape around the battery to make it fit tighter in the compartment? I tried this but after one ride the problem returned. The unit has now been returned and I'm still waiting to hear what the solution will be.
On checking the various bulletin boards etc. this issue does seem to be quite common with the SC1 and in my humble opinion potentially a design problem. I have reverted to using my old Sena SMH5 for now, which I have to say seems a lot more reliable and has better sound quality.
Unfortunately this means I also cannot use my recently purchased remote, which only works with Bluetooth 4 devices! All in all I am not very impressed with the SC1, albeit to date the Sena support team have been very responsive.
I hope for a good resolution, but tbh I wish I had purchased the Sena 20S Evo ☹️
i have one big problem here my sc2 dosent work with whatsapp microphone, the mic can't record any sound but the audio listening from whatsapp no problem , i wish you can help me here thanks
Hello, in some phone calls as a caller or the recipient I can't be heard for about 5seconds. Any idea? (I use Sena20s evo)
can i record my voice while i conect my sena to my android / iphone? im not using gopro or sena action cam, only sena 3s and sena 10s and i want to record all my conversation while im riding. can i do it? thx
+100 for sena tips and tricks and +100500 for AT =)
I have the SENA 10B can someone explain how to make a phone call? According to the directions it says to press center button 3xs mine beeps and then nothing. My phone is paired via bluetooth already I can receive calls, play music etc but can't make a call
How about a Sena tip for comnecting to a Sony action cam fsr x3000
The Sony FDR-X3000 only uses Bluetooth for their Live-View Remote so it is not possible to pair it to any of our products.
How do you use the Earbud Adapter Split Cable for 10C Bluetooth Camera and Communication System
I have a Nolan N70-2 GT
Hey! I have a doubt. Let's say there's a private mesh set up upto 8 users and everyone is connected. But on the ride I want to have a private one on one conversation with someone who is also part of mesh. Is it possible?
No
can the recorded audio of the other sena rider be increased via the prism setting?
The number of headsets that can be recorded depends on the number of intercom connections that the headset supports minus 1 (the Prism takes up 1 intercom connection). So with the 10Upad, you can record up to 3 riders and with the 20S you can record up to 7 riders on a Prism camera.
@@senatechnologies How can I record other riders on a prism tube camera? My videos are all coming out with one sided conversations. Please help.
I got the new Sena 20sEvo on my HD boombox and nobody can tell me why I don't hear my music clearly at 65 mph. My helmet is a modular one.the sound is perfect but at the minute I give some.throttle, the sound is going down.
Hi. Please help me understand better, you are using a Sena 20S Evo paired to the Harley-Davidson Boom sound system? Are you using Freewire, or directly to the Bike (WHIM) ? -Alyssa
Sena Through the Whim.
Sena Through the Whim. By the way, your service center is very slow to answer.
Hi. It sounds like the microphone is picking up sound from the environment and causing the headset to reduce the volume of the music. You can adjust the VOX Sensitivity in Intercom menu under the COM option to prevent that from happening while riding. You can also turn off the bike's intercom function to stop that from happening. -Sena
Sena thanks a lot. It works. Your suggestion was perfect.
1:52 10c Evo boom mic absolutely not working behind the cheek pad
Why will a single freewire not "talk" to two 20s' if they are paired?
So when i ride w visor open listening to music the intercom keeps coming on saying intercom failed..what to do?? On the sena 30k app there are 2 sensitivity setting 1 to 5 what are the best settings? Also it was very windy one day w visor down n unit would turn off..help
Turn off Vox intercom - it thinks you are trying to speak and start an intercom. Also, evaluate the mic placement, you can tuck the mic a little further back behind the cheek pad to reduce some wind. 30K app video ruclips.net/video/MLvZ6n2kvlM/видео.htmlm30s I think the VOX setting need to be reduced as it sounds like the wind is triggering the device. Hope that helps -Alyssa
You went over installing without a boom mike in a open face to quickly. Where did you actually put the mic ?
Hi W B - So hiding the mic in an open face, you tuck it under the liner on the very front and center of the helmet, just under the fabric. As stated it does not sound as good, but if you really insist on hiding the mic it is an option. Just depending on your helmet and the fabric liner, I know some are glued to the EPS foam. This is not an "official" solution, just a simple hack for mostly looks. -Alyssa
Sena Thanks for your reply. I'm having trouble pairing my 10s to my 2017 Harley. What am I doing wrong ?
so when in Mesh mode can i still use my phone, music and GPS ?
what bluetooth headset system? sounds clear mic
Sena
Just to point out that Cardo units are rated at IP67 and are relatively waterproof (backed by the manufacturer) whereas Sena units are NOT waterproof or water resistant in any way. Sena units come with 'dust covers' for open ports and button gaiters etc but are not suitable for rain! Sena make no mention of 'weatherproofing of any of its product documentation. I live in Northern England and found out the hard way. Wet weather riders be warned!
Dude --- my shoulders bump the volume pad constantly!!! I cant believe you guys dont include a lock feature like holding down a button for 5sec or something.
How to remove the beep sound its so loud
I'm having problem getting the Wi-Fi to work on my Cena 10 Pro
Hi. Please contact our Customer Service department so that we can help you with your 10C Pro. You can visit www.sena.com/support/submit-ticket to submit a Help Desk ticket. You can also chat with our agents directly by clicking the Chat button on the bottom right here www.sena.com/support. Thanks!
I just have the problem where I can’t hear anything the sound is very low sounding
how to record audio from 30K on camera ?
When on the bike, she sort of reminds me of Gina from AG/HB.
I hate the fact that while using the Prism (paired with the Intercom) I can't listen to music.
My sena tube won't charge up and I've had it less than a year 8months to be exact
Hi, Perhaps make sure you are using the Sena charging cord, not another off brand cord. The Sena is covered by a 2 year warranty. You may want to get a hold of our Tech Support. (www.sena.com/support/submit-ticket) Thank you!
Too bad the device manager doesn't recognize the prism.
Cute and rides a Africa twin, think I'm in love.😍
How about the trick to get rid of the massive popping noise and rider drop out when connected to three or more riders. Please don't say to do a factory reset or jump on one foot.
Hi, I have the c10pro, the camera works just fine. The sound in both speakers sound like the treble is set high and little to no bass, making phone conversations very high pitched. Is there a setting to bring the bass up and treble down? When I activate the HD, the sound is a little better, but only the right speaker works. I need some guidance :)
My 3s doesn't charge correctly and it looks like I can get an answer here. The LED indicator on the charge port starts off red then alternates then blue then completely off but still says that it is either low or medium battery life. When i move the port it turns red for a minute or so then turns off. I just bought this a month ago.
with my (modular) helmet closed the boom mic picks up only the background noises (engine, traffic, horns, etc). if i open it, it s slightly better. anyone has the same problem?
So , are we going to address the elephant in the room here or pretend its all sunshine and rainbows . You guys need to fix the 2+ intercom issue . Audio quality is crap no matter what you do to it .
When more than 2 headsets are connected together to communicate over the intercom, the audio quality is automatically reduced, compared to communicating using the HD Intercom feature, to support the all of the connected riders in a group and the range between all of them.
Im not talking about the quality itself . Im talking about the static, knocking sounds and dropping off riders randomly . They're many times i can't even understand anyone and its very frustrating . Especially when i see something that poses a danger and no one can understand me because the interference is to intense .
I am having the same issue, first time my friends and I used three way pairing one sena picked up so much wind and engine noise it was impossible to hear anything.......
and when one headset has a low batt everybody has to lisen to that ehhhhhhhhhhhhhhhsneeeeeerrrrrrrehhhhhhhhhhhhhhsneeeeep staic crap
and whats the point in the low battery notification when it tells u 2 seconds befor the battery dies
Is there a way to change the name of a 30k device? I'd like to personalize mine and my wife's 30k.
Yes, you can do it in the app. It's under the "smart pairing" menu.
Anyone else have issues with the sound not being loud enough to hear even at a red light?
can not connect it to the computer i have had this for 6 months now and its crap and don't tell me to connect the right cable i have and give others a go as well nothing even the sound is crap
What's the purpose of having an audio unit that isn't? Sena speakers have nothing to do with audio, and everything to do with wasted money. They are the worst speakers I have ever heard. They are tinny, lack volume, and have zero bass.
I've never actually stuck my ear to a dog turd, but I imagine if I did, it would sound better than Sena's in helmet speakers.
You folks really need to spend the time and money to put a real speaker together for these units.
Completely agree. Worse i have ever heard. Almost returned due to it.
I saw a hack on RUclips where the guy replaced the Sena speakers with speakers from a set if Panasinic headphones, model # DJS 400, 32 Ohm and said they make a world of difference, you can actually hear them at highway speeds.
I live in Texas and the interstates in west Texas have an 80 MPH speed limit and being on a Harley Breakout we'll have to wait and see.
@@Swoop180 I tried that using 2 different headphone speakers, the results weren't worth it.
What I ended up doing was this: I removed the lining and styrofoam from the helmet, and carefully carved a hole where the speaker sits about halfway deep to the shell. The hole was just about the size of the speaker, but just a bit smaller so the speaker rests on top of the hole, not in it.
Have you ever taken a speaker from a cabinet and tried to play it by itself? It sounds horrible. It needs the cabinet to resonate in. That's the problem with helmet speakers. So after carving the hole, I placed some loose cotton in it, and hot glued the speaker over it.
It worked very well. It's not a whole lot louder, but it's fuller, and much easier to hear.
Hello, I am the owner of a product SENA (the SC1 Advanced for Schuberth). I discovered, after purchase, that products SENA offering the RADIO did not allow to have the vocal instructions of the telephone by Bluetooth resulting from GPS application or other. So, if the radio of the intercom is swithed on, you cannot have of road guide, informations of safety or informations resulting from your telephone by this way. The instructions are completely inaudible.
Thus SENA prioritized the radio with regard to the information of safety for the motorcyclist. In 100 additional euros to have this radio feature, I do not especially recommend you this product. You cannot use it when you would want to use the GPS guide from your smartphone.
You can note that others brands like N COM for example of whom I was the owner provide you perfectly a prioritization of the instructions from the telephone compared with the RADIO. The Radio cuts itself when the GPS application from your telephone guides you.
I asked SENA to plan an evolution and shall hold you informed if it was the case. In the meantime, if buy you SENA, make it with full knowledge of the facts !
Do you think is it normal SENA had prioritized Radio over Security informations ?
What do you think about that ?
I contacted SENA'S CEO, Tae Kim, He indicated me knowing the problem and this problem is the same is met during the use of the radio in the car and the use of GPS application via smartphone bluetooth ... the information of the smartphone does not pass if we keep listening to the radio of the Automobile. It is the same principle with products SENA ....
He gave me a solution possible but only accessible to the people using Waze or MAPS under Ios (Apple). It is enough to mark in the options of the applications the fact of passing on the information as a phone call and it has to work. I was not able to test because unfortunately, it does not work under android ....
He asked Mr Woodyard, his person in charge R&D to find a solutionon android and keep me in touch. I will inform you.
Hi, I just saw this as RUclips had kept the comments hidden and waiting for review. We made a video regarding the priorities. The phone needs help selecting what takes highest priority at times as the Sena works as the messenger between to the two. I hope this helps ruclips.net/video/LUhzeVPRt60/видео.htmlm1s -Alyssa
I'm happy to inform you that finally, the functionality is working since the update 2.0. 18 months since my first demand ....
Not a bad video but I wish she would talk slowly and spend a couple of seconds more showing the items.
Why does Sena still rely on 1980s technology for their mics? There is no reason to have a wired mic and certainly no reason to have a boom mic with today's technology. U-Clear solved the issue over 8 years ago.