Crosman 362 Anniversary Edition quality control & customer service rant & plinking!

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  • Опубликовано: 7 ноя 2024

Комментарии • 115

  • @WalnutandSteel
    @WalnutandSteel  5 месяцев назад +15

    to be brutally honest, I still am not 100% happy with this one either but I was able to get it to "OK" condition. Thanks for all the replies!

    • @shaunoftheguads
      @shaunoftheguads 5 месяцев назад

      I had ordered 2 of these rifles, the first one was beautiful but arrived broken because usps. Sent it back and recieved a poor quality stock on the replacement, it had the same exact issues as yours. Sand scratches and filing after the final finish oil was applied. The second rifle arrived in better condition, though it has butt pad issues and one tiny spot with sanding scratches. I will try to repair myself I guess. Hopefully my other rifle has acceptable quality or it's going back, still waiting for them to ship it out. My brothers 362 looked much better than mine did as well. 🤷‍♂️

    • @toddkavanagh6342
      @toddkavanagh6342 5 месяцев назад

      How did you "adjust" the forearm? Mine is out of alignment as well.

  • @andyscott6648
    @andyscott6648 4 месяца назад +3

    I bought one and love it. Number 87. The piece of walnut is beautiful. Except the finish is very rough. There were file marks on the stock like you showed. I'm pretty sure they're all like that to some degree. Being a woodworker it drove me crazy so I sanded it down to 600 and refinished it with 8 coats of truoil. It's beautiful. I guess fine stock finishing just costs too much so they're rough. Shame because it's high quality wood. I'm still glad I bought it and love the little, light rifle.

  • @stevenbnestor1
    @stevenbnestor1 5 месяцев назад +3

    You are one of the most reasonable persons I’ve ever seen. Team Walnut & Steel on this one.

  • @yokomzare201
    @yokomzare201 5 месяцев назад +5

    I think You are correct complaining about the problems you fixed. That was a good amount of money to have to bring it up to proper finish.

  • @mackquack2929
    @mackquack2929 5 месяцев назад +4

    I got mine, 1381, for $240 with free shipping. The stock was not finished well enough for my liking, so I sanded it down to bare wood and took out dips, gouges and rough sanding. I refinished the stock with boiled linseed mixed with turpentine, and polished with steel wool, then paste wax. The grain and sheen are great now. it actually has three tiny knots, but I don't mind. I want the gun. It has been great so far. I agree they should have put more quality control into the stocks. It is not as nice of a stock as my Weihrauch, but the walnut has more character. I like the weight and balance and feel of the gun. The alignment of the stocks was acceptable. The bluing is nice and I like the Williams sights. The trigger was easy to improve, but time consuming. Polished trigger bits, put in lighter springs and a sear engagement adjustment. Crosmans, to me are a (relatively) low cost gun to tinker with. I will be adding a silencer and scope very soon, hopefully tomorrow. even with all it's flaws, they aint gettin" this one back!

  • @erniestoner8266
    @erniestoner8266 5 месяцев назад +5

    Even though $400 might be inexpensive to some I would expect better quality and finish. Good job with the rework. Keep it! That's a nice piece of wood.

  • @Indiana424
    @Indiana424 5 месяцев назад +3

    Nice shooting. Love my paint balls! Picky with my money as well.

  • @Robbie_robot
    @Robbie_robot 5 месяцев назад +4

    I have number 711. Fit and finish looks good. Hopefully crosman will improve

  • @AGarland.
    @AGarland. 5 месяцев назад +4

    I guess I got lucky I haven't had a single issue with mine. It's #217. Maybe the first ones had better QC. Shoots lights out and looks great doing it.

  • @markst.pierre9731
    @markst.pierre9731 5 месяцев назад +5

    Hi Nibs. Here some experiences I had with the 100 year anniversary 362 you might use in the Manager phone conversation you said you will be having:
    From the first few pumps the hinge mechanism of the pumping action was catching/binding preventing me from closing the forearm without twisting and manipulating the forearm. Not completely sure, maybe a protruding/loose rivet? Not every pump, but catching on every pellet (only shot about 5 pellets 6 pumps each). At the start if I didn't cock the bolt before pumping the action I could hear air escaping. The next day as I packed up the gun to send back the problem was not happening?
    Two pumps in the valve and resting overnight and there was no air in the valve when dry firing in the morning. Did the test twice.
    Also, pumping the 100 year anniversary does not make the same squeaky-squeegee sound I hear when pumping my standard 362 gun. Don't know what to make of that?
    My standard 362 model did not have these problems. Evidently there seems to be a problem with quality, I'm waiting for Crosman to fix the problems or send out another (this one was 1374).

  • @theodorehowe2262
    @theodorehowe2262 5 месяцев назад +5

    You have every right to file a complaint with Crosman for sending a poor quality product that you paid good money for. And the second gun you received is not to the standards that you should be receiving from Crosman. I hope that you get the customer service that you deserve and that Crosman gets their attention focused on quality control issues.
    Best of luck to you Nibs
    Ted…

  • @BulldogB101
    @BulldogB101 5 месяцев назад +4

    Well thanks for making my mind up I was going to buy one but I’ll spend my money on something else!!

    • @jamesdietz6899
      @jamesdietz6899 5 месяцев назад

      I just ordered the 362, but not the wood stock/anniversary model. The one I ordered has a polymer stock and is just $100 delivered (no shipping charged) using the WELCOME10 coupon.

    • @orvilhazelton4470
      @orvilhazelton4470 25 дней назад

      As much as I believe in "American Made", as customers we deserve quality control. Now . . . how about a challenge between the pumpers? Love to hear your thoughts on the Crosman 362 and the Seneca Dragonfly Mkll. Orv.

  • @airgunsanonymouslesslethal1904
    @airgunsanonymouslesslethal1904 5 месяцев назад +1

    It is a nice piece of wood and you finished it perfectly.

  • @starlingblack814
    @starlingblack814 5 месяцев назад +3

    $300 is a lot of money for me; I was thinking of picking one of these up, but now not so sure. Thanks for your review.

  • @BulldogB101
    @BulldogB101 5 месяцев назад +2

    That looks fun with the paint balls I’ll have to try that, you might as well keep that one now that you have put time in to it, and I know I appreciate the honesty!!

  • @wallymiller-cw3mg
    @wallymiller-cw3mg 5 месяцев назад +1

    I have 2, one when they were originally priced and one after the price dropped. Same condition as yours. I am not too concerned about the finish but both forearms are misalligned noticeably and this bothers me.
    Please let me know what you did to correct the misallignment.
    Thanks and best regards,
    Wally

  • @johnnybbgunner2136
    @johnnybbgunner2136 5 месяцев назад +2

    Yours will end up being worth the most with it’s small flaws.🤠

    • @WalnutandSteel
      @WalnutandSteel  5 месяцев назад +1

      Oh I thought you were going to say it’s worth more because I owned it!😂

    • @johnnybbgunner2136
      @johnnybbgunner2136 5 месяцев назад +2

      @@WalnutandSteel
      That as well being a YT Star.🤠🍺

  • @ADAM-qr7bi
    @ADAM-qr7bi 5 месяцев назад +1

    I love CROSMAN pellets. thats all I hav to say about CROSMAN.

  • @WillieHartz
    @WillieHartz 5 месяцев назад +1

    I have a nice variety of airguns. If I'm cranky it's my D350 so I can blow holes in stuff. Decent mood and I go for my HW50. Want accuracy and it's my Hw77. Just out for a good time and it's my wife's Beeman r7. They all have a purpose. Shoot to enjoy.😉

  • @2300iaff
    @2300iaff 5 месяцев назад +2

    The second one does look better Nibs! To bad you had to even had to deal with this whole situation! Like I said before my butt plate looks like it’s scuffed up but stick looks ok maybe as not as shiny as I’d like it but grain seems passable

  • @LowkeyAirgunner
    @LowkeyAirgunner 3 месяца назад +1

    This is indeed pretty bad!
    Even Beeman that does protect themselves against defects in the manual and are not known for their customers service usually don't have anything near this bad
    Fun story about my last experience with their customer service...
    I got a spare valve for a 13xx a year ago and installed it recently to find out they didn't thread the screw hole.
    Basically they told me to fudge off because it was a year ago even if I have a receipt and proof that it is and was efective!
    I used to love them but Daisy might actually help.

  • @davidbooth60
    @davidbooth60 5 месяцев назад +2

    You have been a real ambassador to crosman but you've been treated just like anyone else Have they become complacent recently Have I heard somewhere that they have been bought out Keep doing what you do Nibbs ❤

  • @greg4161
    @greg4161 5 месяцев назад +3

    As you say you won't notice it unless you look for it. Nonetheless a beautiful rifle

  • @bfox87
    @bfox87 5 месяцев назад +1

    The boyds stock on my savage had issues out of the box, didn't wanna bother with the run around of trying to get it replaced so I just fixed it. These companies need to get their quality control together

  • @leewalker1177
    @leewalker1177 5 месяцев назад +1

    Over here in the UK my friend bought himself a Crosman 2240....I could not believe how crudely it was made...he decided to keep it as it didn't cost much...I'd have sent it straight back telling them they could lick it and stick it.

  • @j.verfaillie5742
    @j.verfaillie5742 5 месяцев назад +3

    I hope that the QC will be brought up to standard as a result of Daisy's takeover. I bought a cheap Vital Shot three years ago, but I had to tighten the left screw where the barrel cuts, which was barely screwed in three threads. I promised myself no more buying a Crosman in the future.

  • @OTSA
    @OTSA 5 месяцев назад +1

    Just unacceptable from them. To say "ohwell thats the best we can do" is a far cry from what they used to be. They have to be better than this.
    It's definitely not too picky when you can get other airguns with wood stocks for half the price and they are perfect.
    If they want to tout "Made In America" then they better make some changes. Its sad when they want to claim its made in the USA, but the quality is far below what you can get with other airguns made overseas, and at half the price.
    Sure they have warranties and all that, but how about better QC so you would actually want to keep the product and utilize the warranty if need be.
    Come on Crosman, we love you and thats why we are holding you to a higher standard. 🍻

    • @WalnutandSteel
      @WalnutandSteel  5 месяцев назад +1

      Thanks bud! I can think of at least a dozen wooden airguns I have in my collection that cost less than this and had beautifully finished wood stocks,

  • @Mercury_Redbone
    @Mercury_Redbone 5 месяцев назад +4

    Understand it is a tough call Nibs, but if it is shooting good, you are probably best off keeping it, as there is less of a chance that a third one will be even better, or not have some other issue.

  • @charlesoutdoors2424
    @charlesoutdoors2424 5 месяцев назад +1

    After seeing your first one I felt lucky to only have a bit over sanding marks where it was cross sanded near the grip. My pump handle doesn't line up either. After pumping it about 100 times it's a little closer and I can live with it. I didn't want to roll the dice again and end up with one that's worse. Mine does have a slight scratch on the tube below the breech, that was annoying. See it more outside or in bright light. I believe their either pulling the steel breeches of returns or just remaking them because mine is number 333 which is cool. Either that or their being sold out of order randomly. That said you would expect them to have more pride in a 100 years anniversary gun that they sold for 400.00 to be honest. Had i paid 400.00 for it I would be really disappointed in the lack of fit and finish on the wood. I figure someday I might refinish the stock because it really is nice wood and could look amazing. For now it's just going to get some wax. I'm more worried about how mines shooting and really haven't took the time to mess with it. I took it out and was actually able to somewhat shoot iron sights with my glasses on thanks to the rear peep sight and shot an almost quarter size 4 shot group at 20 yards. I was shooting about 6-7 inches low and couldn't adjust the peep sight to get any closer. I put 2 scopes that I think are bad on it and groups were like 5-6 inches at 25 yards. Not really even groups. I ordered a Discovery Optics 6-24 to put on my BAS R-10 and tried it on the 362. I shot 4 shots at 10 yards and you couldn't cover them with a quarter so I put it back in the case until I clean the barrel and see what's going on with it. I figure I can fix anything that needs fixing except a bad barrel and I'll get them to send me a new barrel if that's the case. Hoping it just needs a barrel cleaning or something simple.

  • @PapaTAdventures
    @PapaTAdventures 5 месяцев назад +2

    Sorry you've had such a terrible experience with the anniversary gun Nibs. I think that this one is absolutely beautiful, and you've already unfortunately put the work in to correct fit, so I would keep it at this point. I love my anniversary edition, it shoots at least as well as my scoped break barrel and my 3622. Only issue, which I mentioned in my review, is that I found a rough patch on the stock. For me it added character and charm, but I definitely see your side on it. At a minimum I hope they will listen and clean up their QC.

  • @MrJflagel17
    @MrJflagel17 5 месяцев назад +2

    Wonder what’s going to happen now that they are part of Daisy

  • @phantomshtter
    @phantomshtter 4 месяца назад +1

    Crosman is 100% out of control. I am hearing AND experiencing it.

  • @scotthanson4200
    @scotthanson4200 5 месяцев назад +1

    it is hard to get a perfect looking gun even firearm's l find little thing's off or a pellet gun is just not right with something and l did something with it to my liking and what you did is what l do also. l think your's is a good one if your happy with it. it look's sharp with what you did with it made it your own personal touch. l have done that with all my gun's and they look better. l would like to get one but l am shaving for new ice hockey skates.

  • @chrislang5659
    @chrislang5659 5 месяцев назад +1

    Paintball art could become a real thing, i love it!

  • @GordonBird
    @GordonBird 5 месяцев назад +2

    Oil the pump gudgeons! They are squeeky!

    • @WalnutandSteel
      @WalnutandSteel  5 месяцев назад

      They are well oiled. Just some are more squeaky than others!

  • @joewilson6374
    @joewilson6374 5 месяцев назад +2

    A lack of work ethic seems to be a problem with younger members of the workforce in any number of companies. It is just the job they have for right now until their next job offer comes along. Younger members of the workforce are not committed to any longevity with their employers, and employers seem to offer any real incentives to stay with a company long term.

  • @stevengoodman3498
    @stevengoodman3498 5 месяцев назад

    Great job on the stock Nibs. The nice dark grain looks amazing! You turned lemons into lemonade brother.😊

  • @Robbie_robot
    @Robbie_robot 5 месяцев назад +2

    Keep it

  • @chriswedgworth
    @chriswedgworth 5 месяцев назад +2

    Should have been perfect!!

  • @spaceman5563
    @spaceman5563 5 месяцев назад +1

    Perhaps this is why daisy bought crosman? I wish they had done what you said and made a new model in the 100 series from the early 1900 hundreds. For 3 or 4 bills, it should be inspected and or gone through before packaging and shipping.

  • @Winchester1906
    @Winchester1906 5 месяцев назад +2

    i guess i got lucky, mine came in great condition. I just wish the didn't cheap out with the plastic parts.

  • @nobodyshome758
    @nobodyshome758 5 месяцев назад +3

    At this point it seems you like the gun. I would just keep it but absolutely id be letting them know this is unacceptable. Maybe management should inspect a new one if they are gonna replace it. It's been a hassle for sure but seems you got it where you want it. Id just keep it and let them know what is going on. That's just me though. Good luck Nibs.

  • @antoniomartin1526
    @antoniomartin1526 5 месяцев назад +1

    Hola ..tengo mi Crosman 140 .la Daysi 888.
    Y esta si viniera a España la compraría .seguro .un Saludo

  • @tim8166
    @tim8166 5 месяцев назад +1

    Supposed to be a premium gun, and sold at a premium price; you should absolutely expect better quality control and customer service!
    That being said, since you've fixed what they should have, I think I'd keep.

  • @joedokes8641
    @joedokes8641 5 месяцев назад +1

    Seems par for the coarse , my first Dragonfly MK 2 in .177 had mechanical issues ( sent back ) then my Diana Air King Pro 22 caliber had mechanical issues ( sent back ) . Quality control doesn't seem to matter anymore ? Ive had Gamo rifles that have been more trouble free than a 400.00 Crosman . I can't believe they would have any plastic on a rifle costing that much . Hopefully Daisy can turn things around . You have every right to be picky . I would be the same or worse . I'm very satisfied with my Sheridan Silver Streak back when quality mattered . No desire to acquire that airgun . Good luck getting a straight answer .

  • @2300iaff
    @2300iaff 5 месяцев назад

    Hey Nibs,question, when you worked on your stock, did you remove everything or did you wax it with the metal on?

    • @WalnutandSteel
      @WalnutandSteel  5 месяцев назад +1

      I left the wood on the gun

    • @2300iaff
      @2300iaff 5 месяцев назад +1

      Thank you sir

  • @shanepitzer4126
    @shanepitzer4126 5 месяцев назад +2

    It's all part of what I call the 'new American excellence'. In other words it's crap. For a 100-year commemorative at a premium price, it should be flawless.

  • @EdgeMond-bp1lo
    @EdgeMond-bp1lo 5 месяцев назад +2

    No, I don’t think you’re being unreasonable. That being said though these are production made these are not custom handmade one by one by the custom shop . I’ve bought three of them now and two of them had the miss aligned line forarm and scratches marks here and there. not matching but stock and forarm color, off or fitting properly one was so bad that I actually had to send it back And they sent me another one that actually won’t close so they are definitely hit or miss what you received from what I’m seeing there is beautiful.walnut stock A lot of them are just plain Jane walnut straight lined wood. That is a gorgeous one you got there and if I was you, I would keep it for sure next one could be worse , I do understand 300 or $400 is a lot of money and you should get one that is like new but unfortunately it’s kind of like a coin toss what you’re gonna get at the end of the day Crosman does stand behind their products we purchase and has been very helpful and considerate with me And I am very happy with all my purchases I would keep that one. I don’t think you’d find a nicer one if you were actually in the warehouse at Crosman and picked it out yourself.lol

  • @georgeaura
    @georgeaura 5 месяцев назад +4

    I just wish the plastic part on the pump arm was metal.

  • @ronbianca1975
    @ronbianca1975 5 месяцев назад

    I suggested to Crosman to make an anniversary model. Never thought they would price it so high.

  • @ChristiRich
    @ChristiRich 2 месяца назад

    What’s astonishing is that the Chinese made Crosman wooden rifle stocks have an excellent fit and finish for a third of the price.

  • @chrislang5659
    @chrislang5659 5 месяцев назад +1

    Sorry to say, but i knew they weren't going to be able to fix it. Thay have a certain amount of love from the factory. Nice you were able to make it better yourself!😮😡

  • @chrislang5659
    @chrislang5659 5 месяцев назад +1

    Thats the biggest problem, the customer just doesn't seem to be important any more!

    • @trevorjameson3213
      @trevorjameson3213 5 месяцев назад +1

      Not to these large investment corporations who own all these common American brands these days. They don't care at all about the customer, they are completely out of touch with customers.

    • @chrislang5659
      @chrislang5659 5 месяцев назад

      @@trevorjameson3213 it's hard to imagine I could do a better job finishing a stock,which I can. I understand they need to produce thousands of these, but there really needs to be a point when somebody says, stop, these are horrible!

  • @gordtaylor4621
    @gordtaylor4621 5 месяцев назад +3

    Keep that one now. Ask for a credit.

  • @billdye3530
    @billdye3530 5 месяцев назад +2

    With that nice looking wood & it being accurate & functioning well I would keep it & not take a chance on maybe getting a worse one. Crosman should offer at least a 75 bean coupon back. Actually a disgrace sending out that nice stock with a poor finishing job that you have to fix. Shoots well though. 🙈🙊😱🙏

  • @user-xj3bv1wg8dcyclone
    @user-xj3bv1wg8dcyclone 5 месяцев назад +2

    I wouldn't keep this one either if I was you ...send it back and tell the manager if the company wants negative publicity you'll be more than happy to give it to them..know yor very frustrated but stick to your guns nibs

  • @BoggWeasel
    @BoggWeasel 5 месяцев назад +1

    Mass produced or not.... a certain quality is expected when you put your money down. Retail online unfortunately, is the only recourse many consumers have to get the particular gun they want, and have to rely on the seller to supply them with the product as advertised. I had a problem with a nickel plated Umarex Colt Peace Maker that was very poorly finished with unfinished metal, burrs, loose parts, over plating and flash. I was told that " it was an air pistol and won't be made to standards like a regular firearm"...My counter was that you advertise and sell it as a "replica" first and if I saw this item in a store, I certainly wouldn't pay $140.00 and more likely, wouldn't even have bought it at all, It looked like a piece of cheap junk maybe worth $50 tops. Eventually (and I felt grudgingly) the item was replaced but why should I feel like I'm the bad guy when I want the item that I paid for in good condition and working order. Nibs it's very frustrating when you have to rely on others to hopefully supply you with what you want. Why air guns aren't given the once over before they're shipped by the seller is beyond me.... and to be honest after sales service here in the USA is incredibly poor when compared to the UK. Minimum warranty period in the UK is 6 months and the item is returned to the seller not the maker, and consumer rights act against defects in materials are effective up to 6 years. Definitely on your side with this one Nibs

  • @springpistonriflefeverlone9611
    @springpistonriflefeverlone9611 5 месяцев назад +1

    Too bad for quality control out of China.
    Think I have burnt 🔥 all bridges 🌉 with most manufacturers lol, except Weihrauch and Diana.

  • @preparedsurvivalist2245
    @preparedsurvivalist2245 2 месяца назад +1

    I have a 362 and I like Crosman, but I think that model is a failed project for them. Even the Anniversary Edition has a plastic barrel band still....I mean C'mon! And its the same cheap plastic breach as the 22xx models but yet they DON'T pair it with the same easily modifiable trigger assembly? And yea, as far as the Anniversary Edition...we all would like to think its special and should be flawless, but to Crosman its just a slightly more expensive model with a wooden stock and they maintain the same attitude towards efficiency and cost effectiveness in the manufacturing process like anything else, with end user concerns being of lesser significance.

  • @crisjr6478
    @crisjr6478 2 месяца назад

    They spray them with wax for fingerprints etc. same residue on the rubber they spray the whole thing. Just clean it those scratches are just wax protection layer it wipes off

  • @cedricwebb5576
    @cedricwebb5576 5 месяцев назад +1

    Hell no!!!! You aren't being picky. You are a customer, you paid your money and you should get no half ass bullcrap. I would have send it b back also.

  • @TophatOrange
    @TophatOrange 5 месяцев назад

    Just curious is there a reason you upload at 720p instead of 1080p ? it would make some difference in sharpness of the video's.

    • @WalnutandSteel
      @WalnutandSteel  5 месяцев назад +1

      I was having trouble with bandwidth and getting the 1080 or 4k videos to upload.

  • @TheCutter123
    @TheCutter123 5 месяцев назад +1

    when they dropped the price to 300 i was curious as to why. Perhaps the reason is the remaining batch are poorer quality, which seems to be happening. Lets hope that the new ownership allows them to upgrade across the board. I expect they move out of ny.

  • @jasoningamells5872
    @jasoningamells5872 4 месяца назад

    Keep it .

  • @patriot-hz1dy
    @patriot-hz1dy 5 месяцев назад +1

    I believe Riddict mentioned Crosman was bought out by Daisy. I think better days are ahead for Crosman but in the mean time you are absolutely in the right to be upset and demand some respect for terrible quality control. No need for apologies on your part sir.

  • @BulldogB101
    @BulldogB101 5 месяцев назад +2

    Also you are not the only one I’ve seen that has problems with their guns!!

  • @trevorjameson3213
    @trevorjameson3213 5 месяцев назад +1

    The QB Chief is also mass produced (in china!), but it has beautiful wood and excellent build quality except for a little bit of roughness in the breech opening, but hey, it only cost me 169 dollars. So no, you are NOT being overly picky at all, and considering the price of that crosman, it's inexcusable! Maybe it's because crosman isn't really crosman anymore? What were they, like velocity outdoors or something, some large investment group? what do they care? Now Gamo owns them I think? Maybe they will fix the quality control issues, I hope so anyway.

  • @Squatchin72
    @Squatchin72 5 месяцев назад +2

    My first 362 the barrel was rough sanded and blued, very disappointed because i bought a synthetic stocked model first and the barrel was smooth and nicely blued. When the price came down i purchased a second one only to be extremely disappointed, there was a chip out of the forearm and above that on the barrel a nice ding down to bare steel and also a dark stain on the stock and sanding marks as well. SHAME ON CROSMAN.
    Push something out the door that could have been a winner only to disappoint the customer.

  • @WillieHartz
    @WillieHartz 5 месяцев назад +1

    Don't shoot in a bad mood , you will never be as accurate as in a good mood. Sounds strange but it's true. Hope all turns out well.

    • @WalnutandSteel
      @WalnutandSteel  5 месяцев назад

      If I am in a bad mood, doing some plinking usually turns that frown upside down!😉

  • @davidrivero7943
    @davidrivero7943 5 месяцев назад +1

    Not impressed . Off the rack Benjamin's 392 & 397 ? were top notch finish straight from the box. I'd like to have another one , so far I haven't looked enough. TY for peeks , Sir.

  • @BravoBassin
    @BravoBassin 5 месяцев назад +1

    sad to see they really missed the mark with this one for sure. It also seems your not the only one that has not only had issues with this rifle but with crossmans customer service as well.
    Crossman has really gone down hill guess since Daisy has bought them now we will see if anything improves.

  • @EdgeMond-bp1lo
    @EdgeMond-bp1lo 5 месяцев назад +1

    As far as the customer service at Crosman, I think it’s very good so you received the first one when you first got it you mentioned on your video how nice it was but then after looking at it closer you come across some marks here and there and I guess it not being finished properly, which is OK and you contacted them. They went ahead and paid to have it shipped back then paid to ship another one to you Now you get this one you say you spent an hour polishing it and cleaning it up and then loosening two screws to adjust the forarm to fit a little better and you say that you’re OK with this one now, but you are considering sending it back And they said to you, you can either send it back for a refund or keep it I think that’s more than fair. I’m not sure what you’re expecting them to say. I personally think that you are expecting one as nice as Riddick and you feel they’re overpriced And as far as the ones that were made in the 200 numbers batch, I’ve seen ones better than his and one’s worse than his in that same number Range so the number range has nothing to do with what quality you receive it is just hit and miss of who is putting them together at the factory that day and also if you do send this one back, you may get one in worse condition and it may not even be as nice as the one you have I think maybe you should just send it back and just get a refund to be done with it. Or Maybe wait till you can find one on the secondary market used down the road As far as Crosman having a hard time selling them from what I understand, there is less than 200 of them left. They did not sell them in order per the number I did hear that a lot of the low numbers are gone now and now they’re starting to work on higher number batches I got lucky and I got a number less Then 65 however, it has gorgeous wood on it, but it didn’t close all the way and a simple adjustment. It’s fine. I also have another one I received that was really bad. It was in the 600 Range that one I actually sent back and they replaced it getting back to you being a little upset you you have every right to be. I agree with you in a lot of ways but as far as Crosman‘s customer service, I think they go overboard to help their customers when there is a problem. I think this is nothing more than a quality control problem. They are aware of it from a recent phone call. I had with them and they are going to deal with it. Me personally I would keep that one. It has some really unique wood on it and you’re not gonna get another one like it But that’s just my opinion As far as when I buy something if it’s not what I expected, I simply send it back or take it back. Get a refund and go shopping somewhere else that’s always an option

    • @WalnutandSteel
      @WalnutandSteel  5 месяцев назад +1

      I was expecting a gun as nice as the picture they advertise on their website, which just happens to be a lot like the one Riddict has. Also the picture airgun depot and pyramyd air portray are much nicer than either of the examples I have received. If you bought any product from amazon or Walmart.com and the delivered product was clearly much poorer quality than the ones pictured would you be satisfied? I have definitely sent back numerous items to amazon for misrepresentations

    • @EdgeMond-bp1lo
      @EdgeMond-bp1lo 5 месяцев назад

      I totally understand where you’re coming from and I agree with you i’ve had some really bad dealings with Amozon a lot of times I receive new stuff that is just returned item. The boxes is destroyed and i can tell you story after story with Amozon. However, sometimes I do get some good stuff so it’s kind of hit and miss with them too. As far as getting back to the 362 And Crosman‘s customer service they have always gone out of their way for me And at the end of the day, if you’re not happy with it, I would send it back. I’m sure they’re not gonna be Opening boxes to find one that is real nice it’s kind of like I said a Coin toss as far as which one you actually get unfortunately but either way, I understand why you would be disappointed and upset at the same time. Also, I wanted to thank you for your videos. I watched them all the Time and they have helped me and restoring some of the older air rifles. My father had for years, which is fun and I wanted to thank you for that brings back a lot of old memories. Anyway, you take care of yourself and I’m gonna keep watching your videos. I really do enjoy them. I really like the reviews. It helps me Decide whether or not to buy it Ty nibs

  • @SuperDirtylou
    @SuperDirtylou 5 месяцев назад +1

    Disgruntled employees , they are going thru a corporation sale Daisy bought out crosman .

  • @robertarthurs328
    @robertarthurs328 5 месяцев назад +3

    That's all I've heard is issues with finish on these. It's one thing for mass production but limited. PLEASE

    • @WalnutandSteel
      @WalnutandSteel  5 месяцев назад +1

      I have 150-200 dollar guns that have perfect stocks

    • @robertarthurs328
      @robertarthurs328 5 месяцев назад +2

      Very basic but for the most part a $50 Daisy isn't flawed. Curious do you have any of the vintage Webley rifles similar functions as a Webley junior ? Also you mentioned not having a daisy 131 , I have one you're welcome to for the cost of shipping.

    • @WalnutandSteel
      @WalnutandSteel  5 месяцев назад +1

      that is very generous! my Email is down in the description if you want to contact me there we can discuss that further. I don't have any webley rifles at this moment. I do have a couple nice webley pistols though.

    • @robertarthurs328
      @robertarthurs328 5 месяцев назад

      ​@@WalnutandSteelOk I'll contact you.

  • @MnMarine1
    @MnMarine1 5 месяцев назад +2

    Too bad about the customer service experience with the fit and finish, looks like it's a shooter however!

  • @cw2a
    @cw2a 5 месяцев назад +2

    💥👍🏼🙏👍🏼💥

  • @chrisennis6771
    @chrisennis6771 5 месяцев назад +1

    Nope, you're not wrong at all. $400 bucks you looking for a good-looking product.

  • @yalieangami6233
    @yalieangami6233 5 месяцев назад +1

    😘💕👍👍

  • @shaunoftheguads
    @shaunoftheguads 5 месяцев назад

    Makes me wonder if the first batch priced at 400 were the top quality ones...and maybe they tried to pass the lower quality ones off on the people who used discount codes and coupons on the lower priced 300 dollar rifles?

  • @orangehorse5037
    @orangehorse5037 2 месяца назад

    I've been an avid airgunner for well over 30 years and I've sadly watched crosman's quality degrade more and more as each year goes by.

  • @aasmith78
    @aasmith78 4 месяца назад

    “Crosman chatbot has entered the room”…. I really wanted one of these but plan on avoiding it for a rifle with a better reputation for the dollars.

    • @WalnutandSteel
      @WalnutandSteel  4 месяца назад

      I don’t know what you mean by “crosman chatbot”

  • @kennethmiller-v8f
    @kennethmiller-v8f 3 месяца назад +1

    Think youre being too critical,looks fine to me.

  • @Funny-bf8xf
    @Funny-bf8xf Месяц назад +1

    I really want one, but the craftsmanship is piss poor, you're not too picky. they're 400 dollars. it's too bad to. they used to sell a good product for the money.

  • @KingLoopie1
    @KingLoopie1 Месяц назад

    To me, it doesn't have to be perfect. None of my Crosmans were museum quality. But they shoot well. This model is a limited edition and therefore needs better workmanship and qc... Unfortunately Crosman no longer exists so it doesn't matter. Sucks😊... It was a good company...

  • @chipallen7792
    @chipallen7792 5 месяцев назад +1

    That's a shame I really want to get one but it is pricey

  • @MrJflagel17
    @MrJflagel17 5 месяцев назад +1

    If you got it to just OK condition you are not going to be that happy with it down the road.
    No you are not being too picky. For that price the gun better be in better condition plus it’s an anniversary edition it should be pristine
    Goes to show their quality is not what it should’ve been
    No wonder they got bought out

  • @andrewmunchkin7212
    @andrewmunchkin7212 5 месяцев назад +1

    Riddick is youtubes biggest complainer, so you can't use him as a good example of a normal user.

  • @oneofthosepeople2101
    @oneofthosepeople2101 22 дня назад

    Very unhappy with mine!
    It’s a scam.
    So disappointing, spending so much money

  • @MilledSteel
    @MilledSteel 5 месяцев назад +1

    Thou doth protest too much

  • @paulbervid1610
    @paulbervid1610 5 месяцев назад

    Sorry, this happened to you