The bolt to attach with the nut is too short. The nut doesn't fit into the circle of the pole brace. I have model 90228 & the pieces are DRZ & BTS. BTS won't go through the pole brace. The braces also don't sit flush with the pole. We tried for an hour with no luck. Any suggestions?
If the pole braces aren't sitting flush, there is a chance that you might have the pole braces oriented incorrectly. Try reaching out to our customer service experts. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
We're sorry you're having trouble with the assembly of your basketball hoop . Please give our customer service team a call and we can troubleshoot the issue with you and see if we can figure out what is happening. Customer service can also help order replacement parts. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
We do have one way that we have found to get those poles separated. Here is a video that walks you through it - ruclips.net/video/6WNdppuh7F8/видео.html
Dans cette vidéo, vous ne montrez pas comment remplir la base. Comment le poteau dois être ? est-ce que si on l'acotte sur l'anneau elle vas brisé ? Et vous ne montrer pas comment manipuler la poteau quand tout est assemblé.
Please give our customer service team a call and we can troubleshoot the issue with you and see if we can figure out what is happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
Give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).
The bolt to attach with the nut is too short. The nut doesn't fit into the circle of the pole brace. I have model 90228 & the pieces are DRZ & BTS. BTS won't go through the pole brace. The braces also don't sit flush with the pole. We tried for an hour with no luck. Any suggestions?
If the pole braces aren't sitting flush, there is a chance that you might have the pole braces oriented incorrectly. Try reaching out to our customer service experts. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
at step 3.3 driving the nuts like shown caused the bolt to bind and bend bolt and ruined sleeve nut AAJ. having to call for replacement parts now
We're sorry you're having trouble with the assembly of your basketball hoop . Please give our customer service team a call and we can troubleshoot the issue with you and see if we can figure out what is happening. Customer service can also help order replacement parts. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
Yeah mine did the same thing. What a &;$)&/ joke
What did you end up doing so it doesn’t strip?
The pole is stuck together. Any tricks on how to get the bottom part separated from the middle part
We do have one way that we have found to get those poles separated. Here is a video that walks you through it - ruclips.net/video/6WNdppuh7F8/видео.html
Dans cette vidéo, vous ne montrez pas comment remplir la base. Comment le poteau dois être ? est-ce que si on l'acotte sur l'anneau elle vas brisé ?
Et vous ne montrer pas comment manipuler la poteau quand tout est assemblé.
My net wont adjust any fix?
Please give our customer service team a call and we can troubleshoot the issue with you and see if we can figure out what is happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm (MT).
The pole brace nut on mine refuses to screw all the way up.
Give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).