I am a pretty under confident DIY person but I followed your video closely and repaired my machine. Thank you!! The removal and replacement of the case was tricky but doable with your great tuition.
I picked up this same machine at a local thrift store, in brand new condition for 13 bucks, plugged it in, no power, found your video and had it fixed in 10 minutes. It’s currently going for $219 on Amazon. Instant channel follow!
Your video was clutch! My wife’s Keurig just stopped working one day after a few months. Watching this with the tutorial, made my fix that much easier. Wife has a working machine and I look like the hero. Thank you!
Keurig must design these to force customers into buying another one. Otherwise what's up with the hidden reset button? Most hair dryers and many other electronic devices have overheat protection the consumer can reset, in 10 seconds or less. Those that don't automatically reset after a cool down period. In the morning after the descale procedure, I found my Keurig had flatlined. It was unresponsive and I could not save it. Oh no, coffee withdrawal! Your tutorial saved the patient. I performed the operation as described. The most difficult part was opening the patient's chest to get at the vital organs. I only wish my surgical professors in Med. School were as good a teacher as you are. You should get an award for saving the lives of countless coffee machines.
Removing the covers is the most difficult part. A self-resetting thermal switch would likely not pass the UL requirement for this appliance and here we are trying to figure out to buy a new one or can we fix it. Glad this helped and thanks for the comments!
Excellent tutorial! My Keurig had a split and leaking hose right under the water pump. The thermal switch was tripped due to no water. Amazing the board did not short. Anyway, swapped on a new hose from an old Keurig and reset the switch. Back in business. Thank you. I didnt break the cover because of your help ( : Have a blessed day!
Why in the world would you have a non-externally-resettable thermal switch other than for planned failures and replacement? This is the kind of thing regulatory bodies should investigate. Keurig needs to be fined for putting out these pieces of garbage. Mine is less than 6 months old and tripped this switch. DO NOT BUY THIS MODEL.
I've never had an appliance so aggravating. I am guessing this is a safety device and if it reset automatically after cooled down and the power was still on, it would start the cycle over again. Probably a fire hazard and would not be good if left unattended.
Thank you very much for this video. Was descaling my Keurig and would not power on. Watch your video which was very user friendly and it now powers on. Saves me from buying a new Keurig
Problem solved. Thank you. The disassembling instructions were key. Already knew what I was looking for inside, just didn't have a clue on how to get inside without destroying something.
You saved my life!!! My mom wanted me to clean her keurig and she wanted me to use vinegar, after I ran a few cups the power was gone and I thought I was going to have to buy a new one so I started googling in hopes to fix it because I don’t get paid until tomorrow! I found this video right off and BAM it’s working!! You very informative and I greatly appreciate your help and video! Thank you!!!
I had one of those small Keurigs from Walmart. Ran out of water and tripped thermal protector. I was gonna throw it anyway but decided to take cover off (it broke) and just used a safety pin to reset the thermal protector and it works! Keeping for emergencies since I broke the cover. But it works again!
I was incredulous that this would work, and had even less faith that it was something I could do. But, I was wrong I figured it out and it worked!!! Woooohoooo!!!! ☺️☺️☺️ thanks so much! Just saved us over $100 replacing our hardly used Keurig.
Thank you for this video! I have mine apart right now and its currently turning back on which it has been dead for a week! now to start testing to see why it died ! the thermal protection switch was the key to getting back on now to see why it shut off in the first place! thank you!
Thank you very much! I was in the descaling mode and let the tank run out of water and it just died. Saw your video and now I don't have to spend $180! I guess since there was no water flowing it overheated. Followed your steps and I'm back in the coffee drinking business again!😃
Done! Thank you! I use to use my machine just about every day then stopped for a lil while. Thinking that’s why the clog happened or someone was using non filtered water in it. I did not have a volt exchanger to use, yet I was able to fast pinch the tube above chip board right as the pumps started to run. Giving the pressure force to push the clog open. And it has been running since! Thank you dude!
Thank you so much for sharing, we were going to give a senior friend our used Keurig. After taking it out of storage it didn't work. We followed your instructions and now it works perfectly.
Thank you for providing this video. My thermal protection switch was located in a different spot but I was able to find it and reset it. Now I don't have to purchase a new Keurig .
Great video! Thanks so much for sharing... saved my coffee maker and this morning I'd like to think in a small way you saved my life.. not good w/o coffee. :-) Cheers!
Thanks for posting this it was very helpful. Everyone should be aware, in the struggle to get the covers off (and it is a struggle), some clips will probably get broken but should be okay when it’s reassembles. Better than throwing the whole thing out.
So here I am at 7:20 running behind wanting coffee with my keurig torn apart, mine is the ribbon cable that feeds power to the screen has a short, I can move it just right and it powers on.
Thanks for the video! I will try it this weekend when i have time. This is total bs, and really not worth the hassle. I wish costco could have warned us first.
Hi Dave, great video! You’re a great teacher too!👍. I’ve got the Keurig Supreme, not the plus. Did a descale and I think I overheated the thermostat. Will have to try the reset trick. Question. What caused it to pop the thermostat before you tested the motors after the reset? Did it just need a descale? Doesn’t your unit have an indicator telling you to descale? Thanks man. I subbed. I also love that little adjustable power source. Great tool. I’m going to see if I can find one. 😁
The thermostat originally tripped when first powered up after not being used for some time (months). Might be a good ideal to descale the Keurig before putting storing it away. Thanks for the comments!
heh This what I did: removed cover, drilled a hole on side to access reset button, installed a rubber hole cover, put everything back together. Now whenever the heat sensor is tripped, I remove rubber hole cover, insert a paper clip and reset my Keurig….no need to remove cover anymore.
I just looked, and the outer cover does have a stub which will not allow removal without removing the screws. That appears to be their purpose. You can tell by unscrewing one screw and pulling/flexing the cover gently away while shining a flashlight into the hole - you can see the hole move in there.
The cut mat is available at Amazon. Here is the description. OLFA 18" x 24" Self Healing Rotary Cutting Mat (RM-SG) - Double Sided 18x24 Inch Cutting Mat with Grid for Quilting, Sewing, Fabric, & Crafts, Designed for Use with Rotary Cutters (Green)
For goodness sake, thank you! Finally this question is answered in a sensible manner. Trying to find someone to tell you how to take that cover off is very difficult. If RUclips gives awards to people that make a video that actually tells you what you want to know in a clear, concise manner without making you lose the will to live, then you should receive that award. Thank you again.
I think that the cover was not intended to be removed and people would just buy another Keurig. Although difficult to remove it can be done and sometimes all that is needed is for the thermal switch to be reset. Thanks for the kind comments!
What a GREAT video, Dave! Thank you!!! I especially appreciated the "fine details" and video of you going through EVERY step! This is particularly helpful for those who have no idea how to fix anything. You are a SUPER HERO! Thank you! 🏆🏆🏆🏆🏆
Yes, we get that its a safety feature. But.... these kinds of devices should ALWAYS be about to be auto-reset when the temperature cools, or else provide a plastic bridge pin that would allow it to be reset from outside the unit, without completely taking it apart. For this product version, at least you can reset it. For the K-Duo Special Edition, Keurig actually used a non-resettable fuse that is soldered in place! This is an intentional design FLAW and Keurig knows exactly what they are doing here. They are hoping naive people will simply "throw away" their machines if this happens outside of their crappy little warrantee? Oh wait, this kind of this is probably treated as "misuse" and not covered by any warrantee. The other likely reason they did this is to make lots of money for their official Keurig repair contractors, knowing for them its a can be a fairly trivial fix, but they will likely charge customers by the hour, even for a 3 minute fix, and probably cost them $120 or $150 to "fix" it. Then, if customers balk and say "screw it, I'll just buy another", then Keurig wins again. So its a win-win to design garbage products like this.
I did exactly as you showed in this video and everything worked! Thank you so much for the helpful video! But alas as soon as I tried descaling it shut off again with the same issue. Any other ideas on what to do?
Thanks for including the info about checking the pump motors! I had two units where I reset the thermal switch and they immediately tripped when trying the first brew. Both sets of motors were working but there was apparently air in the lines and they did not draw water. I was able to prime the lines by separating the top line from the 3 way connector on the left side of the machine and using a squeeze bottle to fill the small compartment with a bit of water. Once I did this, I could run the motors and fill the lines with water before resetting the switch one more time. Both units work great after a descale cycle. Also note: My motors were labeled and are indeed 12 volt motors. I found that a standard 9 volt battery is enough to power the motors for testing.
I drilled a hole in the steel/plastic cover at the exact measurement needed to access the heat switch reset button. I won't provide the measurements because you need to get the cover off before doing this, otherwise you'll likely drill a wire. Then when it's off, you can measure for yourself and de-burr the steel hole with a philips bit on a drill. Takes a little while because the steel is tough. I did a 3/8" hole so I had to walk around the hole with the bit until it was smooth; if your hole is smaller than your philips bit, you may not need to do that. I wanted a larger hole so I could more easily see where I'm poking.
Of all the DIY videos I've watched and followed, this ranks towards the top - if not at the top - as it saved my daughter $160+ by returning the replacement she bought me from Target (note: CostCo has a much better, and cheaper, deal) for Father's Day 2024. At the risk of being presumptuous, I have a few refinements to offer: 1) when re-assembling, I suggest you start at the front (rounded) part as the studs on front align the clips on either side, then clip the left side in before doing the same on the right side as it just seems to come together easier 2) if you have them, use automotive trim tools to pry the exterior cover off to avoid as much as possible dinging it with a metal tool (Hobo Freight has a great kit for a few dollars) 3) my Supreme Plus TAS while descaling because I hit the "K" (brew) button when the machine told this dummy to "add water", which most likely tripped the thermal switch/sensor 4) if you find stray bits of broken plastic comingled in with the coffee grounds kicked loose by disassembling the machine, don't fret as like with auto interior parts, plastic doesn't like to be disturbed post-factory, but unlike with a car nothing is going to rattle while using your Keurig I'm not a design engineer, but I wish Keurig would've figured out a way to externally re-set the thermal switch/sensor without having to partially disassemble it. They may have thought of it, but could not place it somewhere externally accessible and still serve its safety function. Time for a cup...
Thank you so much!!! I viewed several videos and yours was the winner. The hardest part is removing the cover. Your demonstration and explanation are perfect. I was able to fix my coffee maker thanks to you. I have only had it one year and was not happy when it did not work. My problem was my own fault and occurred because I had pushed the start button for a cup of coffee and realized there was not enough water. Not thinking, I grabbed the reservoir to fill it and overheated the machine. Now I am going to enjoy a cup of tea! Thanks again!
I can't thank you enough for making this video. I thought my unit was toast! I tried to make a cup of coffee with the water tank removed and it smelled burnt and wouldn't power up. I have a model K921 and only had to get the cover off. Once open, I was able to see the thermal switch and used a large paperclip to poke it to reset. I didn't have to remoave any parts. I am so happy I don't have to spend $150 to replace it. Thank you, you rock Mr Carve!
Hey Dave! Thank you for this video, it helped a lot. Mine was the same, no power. But after I reset it like you explained, It turned on! BUT, for some reason, when I tried to brew something after repairing, it started warming up and then it shut down again, just went black without pouring anything. Now its back as before, no power. Any ideas?
Success I fixed my coffee maker with your video by re setting the sensor I think mine overheated because water was dried up from months of non use But I went one step further by using a small holesaw to cut access port so I won’t have to take it apart next time!!!!! Also primed the water lines by pumping the water tank up and down about 25 times
My Keurig Supreme Plus only has a single water pump with an “air pump” - according to the control board - up on top with a smaller hose(I believe this device just opens up to atmosphere to allow the pump inlet line to lose suction - like a slit in a plastic drinking straw). I took the smaller hose off the air pump device at the top and ran the water pump - with a separate 12v supply like this video suggested - WITH the smaller hose PINCHED. I did this to verify my water pump was good. Then I reconnected the hose and wires at the board. Thank you for this video AND the bonus details on Descaling - I went through the descaling process last month without entering Descaling Mode, and I think the machine thinking it still needed to be descaled may have led to the issue of overheating…maybe programming? 🤷♂️
Unbelievable. Woke up this morning, made coffee and it just steamed without any liquid coming out. Thought I was doomed. This worked like a charm. NOTE: for the simplier less mechanically inclined people, I didn't have of of the eletricity parts and it worked fine. To reset the switch all I used was a staple (without plugging the tester in). Also, didn't test each section like he did after resetting. I just tested it before putting it back together. Works like its new. THANK YOU!
So it worked. Basically I ran it and forgot to put the water reservoir on it. It smelled a little burnt and I couldn’t get it to turn back on. I followed the steps here and it worked. But I can’t put it back together properly. If I put the back top lid back on it blocks me trying to lift open the front to put the coffee pod in. So at the moment I don’t have the top lid properly on just partially. If anyone has any ideas I’m all ears.
Thank you for the video. I was able to fix mine by resetting the switch. Mine quit working all because the water reservoir wasn't on quite all the way. When it started heating up, I guess it tripped it. Glad that was an easy fix. Broke a tab or two but better than buying a new one.
Subscribed! Thank you for the instructions! I had this exact same issue. Of course it occurred when I was trying to descale the coffee maker. I think I ran too many cycles and it tripped the thermal protection switch.
I would never attempt to fix my Keurig, too old for that nonsense, they should just replace the one that is not working (Free) and send you one that works, mine stopped working and it was only 4 Months old was not a Happy Camper for sure.
Does the Keurig mini one cup have a thermal switch? I fixed my K_Supreme thanks to your most excellent instructions and now my mini is doing the same thing but I can't see the thermal switch. Sad face.
I'm not familiar with that one but all of those coffee makers should have a thermal switch. This is a safety device. Hope that helps. Thanks for the comment.
So I did this and it started momentarily but then shut off again. I let the switch cool for awhile and tried again. Same issue. I have been away from home for a couple months and when looking at the clear tubes I could see there was very little if any water in the tubes running to the heating element. My conclusion of why it was overheating and tripping the switch. I couldn't think of an obvious way to get water into the line but after some fiddling I realized if I lifted the water reservoir off the base and set it down again I could see air moving and a bit of water in the line. I keep lifting and setting the reservoir down until water actually started to come out of the spout. I then plugged it in and set it to the coolest temperature to minimize how hot the water needed to get. Works perfectly. So if you have a Keurig and it has been sitting idle for a long time I would suggest lifting and reseating the water reservoir numerous times till you see a bit of water comes out of the spout. That should prime the lines and ensure water is available to heat and likely minimize the risk of tripping the switch. Note my unit sat idle for close to 6 months so I am not surprised the line was dry. Hope that helps someone.
Usual when you descale the stream gets into the electronics and trips the switch. I've seen people buy pallets of these, fix them to resale. This switch is culprit 98% of the time.
I have the same Keurig, I tried this and it fixed it. I plugged it in and it turned on just fine, but when I tried actually using it, it stopped turning on again. What could be causing it?
I had the same problem where I reset the thermal switch then it tripped again on the first try. I would reset it again and then plug it, fill the reservoir and initiate a descale cycle. Hope that helps. Thanks for the comments.
PLEASE Help! I think one of my pumps isn't working or is not pushing the water through, I need to be able to test mine using the voltage supply, like you did, but I have looked everywhere and can not find the connector you have to go into the plugs for the pumps, the positive and negative needles looking connector thing. Do you know where I can find it or what it is called. Or if another connector will work? Please let know as soon as you can. Thank you!
@@CarveTools Thank you, I finally found there name, took forever. But I ended up just testing everything with a 9v battery and a paperclip that was broken into two small pieces to make the connection, worked like a charm. Turned out that the pump had been plugged up, so the reason the safety button keep being tripped was because there was no water flow to the heating element and it would just get too hot right off the bat. At least that is how it had seemed. Knock on wood, but haven't had that safety button trip on me again since after putting everything back together. We used a small bowel with water in it, to test the water pump, and to eventually get scale build up out of there. - But a reminder, that this can be dangerous. Do these same steps at your own risk. But please make sure that you are always being as safe as possible. Always have the Keurig unplugged before doing any of these things. And Again, this is just what my fiance and myself did, I am not telling anyone else to do any of these things directly. And hope this comment was ok, Carve Tools. If you think it might not be a good comment to show than please feel free to delete it. But thank you again for all the information, I really appreciate all the help you have given!
I am a pretty under confident DIY person but I followed your video closely and repaired my machine. Thank you!! The removal and replacement of the case was tricky but doable with your great tuition.
So glad to hear another Keurig saved. Thanks for the comment.
I picked up this same machine at a local thrift store, in brand new condition for 13 bucks, plugged it in, no power, found your video and had it fixed in 10 minutes. It’s currently going for $219 on Amazon. Instant channel follow!
Glad this helped. Thanks for the comments!
Ugh yes I just bought mine for $1 know I’m trying to fix it 😂doesn’t turn on
Same
Damn bought mine for 14
Excellent tutorial! Used it to take apart my wife's Keurig. Pushed the reset button and all is working again. Thanks!
Your video was clutch! My wife’s Keurig just stopped working one day after a few months. Watching this with the tutorial, made my fix that much easier. Wife has a working machine and I look like the hero. Thank you!
Followed your advice & it’s alive again!☕️
I am usually pretty good at disassembling things but this machine was killing me….wow are you a genius 👏✊ well done indeed. Thanks and God Bless 🇺🇸
Glad this helped. Thanks for the comments.
Keurig must design these to force customers into buying another one. Otherwise what's up with the hidden reset button? Most hair dryers and many other electronic devices have overheat protection the consumer can reset, in 10 seconds or less. Those that don't automatically reset after a cool down period.
In the morning after the descale procedure, I found my Keurig had flatlined. It was unresponsive and I could not save it. Oh no, coffee withdrawal! Your tutorial saved the patient. I performed the operation as described. The most difficult part was opening the patient's chest to get at the vital organs. I only wish my surgical professors in Med. School were as good a teacher as you are. You should get an award for saving the lives of countless coffee machines.
Removing the covers is the most difficult part. A self-resetting thermal switch would likely not pass the UL requirement for this appliance and here we are trying to figure out to buy a new one or can we fix it. Glad this helped and thanks for the comments!
Excellent tutorial! My Keurig had a split and leaking hose right under the water pump. The thermal switch was tripped due to no water. Amazing the board did not short. Anyway, swapped on a new hose from an old Keurig and reset the switch. Back in business. Thank you. I didnt break the cover because of your help ( :
Have a blessed day!
Why in the world would you have a non-externally-resettable thermal switch other than for planned failures and replacement? This is the kind of thing regulatory bodies should investigate. Keurig needs to be fined for putting out these pieces of garbage. Mine is less than 6 months old and tripped this switch. DO NOT BUY THIS MODEL.
I've never had an appliance so aggravating. I am guessing this is a safety device and if it reset automatically after cooled down and the power was still on, it would start the cycle over again. Probably a fire hazard and would not be good if left unattended.
Yes for sure
Thank you very much for this video. Was descaling my Keurig and would not power on. Watch your video which was very user friendly and it now powers on. Saves me from buying a new Keurig
Problem solved. Thank you. The disassembling instructions were key.
Already knew what I was looking for inside, just didn't have a clue on how to get inside without destroying something.
Thank-you!!! I did exactly what you suggested and my K Supreme is working again!!! For free...!!
You saved my life!!! My mom wanted me to clean her keurig and she wanted me to use vinegar, after I ran a few cups the power was gone and I thought I was going to have to buy a new one so I started googling in hopes to fix it because I don’t get paid until tomorrow! I found this video right off and BAM it’s working!! You very informative and I greatly appreciate your help and video! Thank you!!!
So glad this helped! Thanks for the comments!
With the help of your video, I just fixed my machine! Many thanks!
Glad it helped! Thanks for the comments!
I had one of those small Keurigs from Walmart. Ran out of water and tripped thermal protector. I was gonna throw it anyway but decided to take cover off (it broke) and just used a safety pin to reset the thermal protector and it works! Keeping for emergencies since I broke the cover. But it works again!
I almost threw this keurig in the trash, but i saw your video today and now it works like new! Thank you so much!
So glad this helped. Thanks for the comments.
I bought a K-Supreme Plus from an Amazon returns store. It wouldn’t turn on. I followed your video and now I have a working coffee maker!
I was incredulous that this would work, and had even less faith that it was something I could do. But, I was wrong I figured it out and it worked!!! Woooohoooo!!!! ☺️☺️☺️ thanks so much! Just saved us over $100 replacing our hardly used Keurig.
Well done! Thanks for the comments.
Thank you for this video! I have mine apart right now and its currently turning back on which it has been dead for a week! now to start testing to see why it died ! the thermal protection switch was the key to getting back on now to see why it shut off in the first place! thank you!
Glad this helped. Thanks for the comments.
Thank you very much! I was in the descaling mode and let the tank run out of water and it just died. Saw your video and now I don't have to spend $180! I guess since there was no water flowing it overheated. Followed your steps and I'm back in the coffee drinking business again!😃
So glad this helped! Thanks for the comments.
Done! Thank you! I use to use my machine just about every day then stopped for a lil while. Thinking that’s why the clog happened or someone was using non filtered water in it. I did not have a volt exchanger to use, yet I was able to fast pinch the tube above chip board right as the pumps started to run. Giving the pressure force to push the clog open. And it has been running since! Thank you dude!
Good job! Another one saved. Thanks for the comments.
Thank you very muchfor the two videos on the K920. Helped fixed mine.
Glad it helped and thank you for the comments!
I followed your instructions and my Keurig is working again! Thank you for the video ❤
Wonderful! Thanks for the comments.
Thank you so much for sharing, we were going to give a senior friend our used Keurig. After taking it out of storage it didn't work. We followed your instructions and now it works perfectly.
So glad this helped. Thanks for the comments!
Best follow along video because without it I imagine I would have broken some panels!
The covers probably not intended to ever be removed. Glad this helped. Thanks for the comments.
Thanks! Very helpful. My wife was taking ours to the trash. Now I'm her hero!
Wonderful! Another one saved. Thanks for the comments!
Thank you for providing this video. My thermal protection switch was located in a different spot but I was able to find it and reset it. Now I don't have to purchase a new Keurig .
So glad this helped. Thanks for the comments!
Fixed it! Thank you for the step by step!
Great video! Thanks so much for sharing... saved my coffee maker and this morning I'd like to think in a small way you saved my life.. not good w/o coffee. :-) Cheers!
Thanks for posting this it was very helpful. Everyone should be aware, in the struggle to get the covers off (and it is a struggle), some clips will probably get broken but should be okay when it’s reassembles. Better than throwing the whole thing out.
Glad it was helpful! Yes, the cover is difficult to remove. Thanks for the comments!
Thank you for posting, I was able to get my Keurig K29 working again.
Great to hear! Thanks for the comments.
I followed your well detailed process. It fired up, but when I press brew it dies again. Any ideas?
Thanks, brother! My wife picked one up at the thrift store, too, and it wasn’t working:) Appreciate the help!
Glad this helped. Thanks for the comments!
Dave thanks for the logical explanation how fix it
I hope this helped to repair your Keurig. Thanks for the comments.
😊 Thanks because of your video I got mine working again in ten minutes
Fantastic! Thanks for the comments!
All you have to do is take one side off just enough to see the round piece to push the pin into. Done. But long detailed videos are great too!
Correct, I removed the entire cover to help explain the issue. Thanks for the comment.
So here I am at 7:20 running behind wanting coffee with my keurig torn apart, mine is the ribbon cable that feeds power to the screen has a short, I can move it just right and it powers on.
Thanks for the video! I will try it this weekend when i have time. This is total bs, and really not worth the hassle. I wish costco could have warned us first.
This is one aggravating appliance. Thanks for the comments.
worked just fine for me easy repair thanks
Thanks for your video only took 30 minutes and it was up and running!😊
Glad it helped! Thanks for the comments!
Perfect, thank you!
Office keurig broken, office keurig fixed!!! Thank you!
Glad this helped. Nothing worse than an office with no coffee. Thanks for the comments.
How do I shut off descale after I run vinegar threw
How was you able to go into descaling mode with no power? Was it because you reset the thermal switch first?
The thermal switch has to be reset first.
Great video. Thank you.
Glad you liked it! Thanks for the comments.
great instuctions, love your channel. I am back in business with my coffee. thanks a bunch!
So glad the hear this helped. Thanks for the comments!
Thanks for informative and helpful video! Good stuff, sir.
So glad this helped. Thanks for the comments.
Thanks, it worked!
Hi Dave, great video! You’re a great teacher too!👍. I’ve got the Keurig Supreme, not the plus. Did a descale and I think I overheated the thermostat. Will have to try the reset trick. Question. What caused it to pop the thermostat before you tested the motors after the reset? Did it just need a descale? Doesn’t your unit have an indicator telling you to descale? Thanks man. I subbed. I also love that little adjustable power source. Great tool. I’m going to see if I can find one. 😁
The thermostat originally tripped when first powered up after not being used for some time (months). Might be a good ideal to descale the Keurig before putting storing it away. Thanks for the comments!
heh
This what I did: removed cover, drilled a hole on side to access reset button, installed a rubber hole cover, put everything back together. Now whenever the heat sensor is tripped, I remove rubber hole cover, insert a paper clip and reset my Keurig….no need to remove cover anymore.
That will work! I think Keurig did not do this because of an electrical shock potential by not unplugging the power cord. Thanks for the comments!
Has anyone tried removing the covers without removing the three bottom screws?
I just looked, and the outer cover does have a stub which will not allow removal without removing the screws. That appears to be their purpose. You can tell by unscrewing one screw and pulling/flexing the cover gently away while shining a flashlight into the hole - you can see the hole move in there.
Thanks so much! Score!
You're welcome! Thanks for the comments.
Thank you. It worked
Glad it helped. Thanks for the comments.
Lifesaver!
Glad this helped!
@carveTools Where'd you get the work mat?
The cut mat is available at Amazon. Here is the description.
OLFA 18" x 24" Self Healing Rotary Cutting Mat (RM-SG) - Double Sided 18x24 Inch Cutting Mat with Grid for Quilting, Sewing, Fabric, & Crafts, Designed for Use with Rotary Cutters (Green)
Trips when trying to run descale or a normal cup, after resetting the thermal switch any recommendations? I don’t have the power supply
Is there a way to unplug the heating element and run just the pumps?
For what these machines cost they are the biggest pieces of shjt ever made. Next to Yugo's.
Agree. Thanks for the comments.
For goodness sake, thank you! Finally this question is answered in a sensible manner. Trying to find someone to tell you how to take that cover off is very difficult. If RUclips gives awards to people that make a video that actually tells you what you want to know in a clear, concise manner without making you lose the will to live, then you should receive that award. Thank you again.
I think that the cover was not intended to be removed and people would just buy another Keurig. Although difficult to remove it can be done and sometimes all that is needed is for the thermal switch to be reset. Thanks for the kind comments!
What a GREAT video, Dave! Thank you!!!
I especially appreciated the "fine details" and video of you going through EVERY step!
This is particularly helpful for those who have no idea how to fix anything.
You are a SUPER HERO!
Thank you!
🏆🏆🏆🏆🏆
Well, I'm not a hero but so glad this helped. Another Keurig brewing coffee again. Thanks for the comments!
Yes, we get that its a safety feature. But.... these kinds of devices should ALWAYS be about to be auto-reset when the temperature cools, or else provide a plastic bridge pin that would allow it to be reset from outside the unit, without completely taking it apart. For this product version, at least you can reset it. For the K-Duo Special Edition, Keurig actually used a non-resettable fuse that is soldered in place! This is an intentional design FLAW and Keurig knows exactly what they are doing here. They are hoping naive people will simply "throw away" their machines if this happens outside of their crappy little warrantee? Oh wait, this kind of this is probably treated as "misuse" and not covered by any warrantee. The other likely reason they did this is to make lots of money for their official Keurig repair contractors, knowing for them its a can be a fairly trivial fix, but they will likely charge customers by the hour, even for a 3 minute fix, and probably cost them $120 or $150 to "fix" it. Then, if customers balk and say "screw it, I'll just buy another", then Keurig wins again. So its a win-win to design garbage products like this.
Safety feature shuts down the Keurig. I wonder how many go and buy another one? Thanks for the comments.
If only everyone could watch your Keurig videos. I'm sure many Keurig's would be saved! 😎
Well, their sales might go down if they are repaired and not tossed. Thanks for the comments!
I did exactly as you showed in this video and everything worked! Thank you so much for the helpful video! But alas as soon as I tried descaling it shut off again with the same issue. Any other ideas on what to do?
Maybe fill the reservoir and place it on and off several times. It may be like priming a pump to get the water flowing.
Hope that helps.
Yay, recent widow here and my husband would have fixed it. No choice now and this was easy and it’s working again.
Glad this helped. Thanks for the comments!
Thanks for including the info about checking the pump motors! I had two units where I reset the thermal switch and they immediately tripped when trying the first brew. Both sets of motors were working but there was apparently air in the lines and they did not draw water. I was able to prime the lines by separating the top line from the 3 way connector on the left side of the machine and using a squeeze bottle to fill the small compartment with a bit of water. Once I did this, I could run the motors and fill the lines with water before resetting the switch one more time. Both units work great after a descale cycle.
Also note: My motors were labeled and are indeed 12 volt motors. I found that a standard 9 volt battery is enough to power the motors for testing.
I drilled a hole in the steel/plastic cover at the exact measurement needed to access the heat switch reset button. I won't provide the measurements because you need to get the cover off before doing this, otherwise you'll likely drill a wire. Then when it's off, you can measure for yourself and de-burr the steel hole with a philips bit on a drill. Takes a little while because the steel is tough. I did a 3/8" hole so I had to walk around the hole with the bit until it was smooth; if your hole is smaller than your philips bit, you may not need to do that. I wanted a larger hole so I could more easily see where I'm poking.
Wonderful. I thought about that but kind of cautious someone might get shocked. Thanks for the comments!
Of all the DIY videos I've watched and followed, this ranks towards the top - if not at the top - as it saved my daughter $160+ by returning the replacement she bought me from Target (note: CostCo has a much better, and cheaper, deal) for Father's Day 2024.
At the risk of being presumptuous, I have a few refinements to offer:
1) when re-assembling, I suggest you start at the front (rounded) part as the studs on front align the clips on either side, then clip the left side in before doing the same on the right side as it just seems to come together easier
2) if you have them, use automotive trim tools to pry the exterior cover off to avoid as much as possible dinging it with a metal tool (Hobo Freight has a great kit for a few dollars)
3) my Supreme Plus TAS while descaling because I hit the "K" (brew) button when the machine told this dummy to "add water", which most likely tripped the thermal switch/sensor
4) if you find stray bits of broken plastic comingled in with the coffee grounds kicked loose by disassembling the machine, don't fret as like with auto interior parts, plastic doesn't like to be disturbed post-factory, but unlike with a car nothing is going to rattle while using your Keurig
I'm not a design engineer, but I wish Keurig would've figured out a way to externally re-set the thermal switch/sensor without having to partially disassemble it. They may have thought of it, but could not place it somewhere externally accessible and still serve its safety function.
Time for a cup...
Great suggestions. Thanks for the comments.
Thank you so much!!! I viewed several videos and yours was the winner. The hardest part is removing the cover. Your demonstration and explanation are perfect. I was able to fix my coffee maker thanks to you. I have only had it one year and was not happy when it did not work. My problem was my own fault and occurred because I had pushed the start button for a cup of coffee and realized there was not enough water. Not thinking, I grabbed the reservoir to fill it and overheated the machine. Now I am going to enjoy a cup of tea! Thanks again!
I'm so glad this help make the repair. Enjoy your coffee and thanks for the comments!
I can't thank you enough for making this video. I thought my unit was toast! I tried to make a cup of coffee with the water tank removed and it smelled burnt and wouldn't power up. I have a model K921 and only had to get the cover off. Once open, I was able to see the thermal switch and used a large paperclip to poke it to reset. I didn't have to remoave any parts. I am so happy I don't have to spend $150 to replace it. Thank you, you rock Mr Carve!
I wanted a coffee maker, not another weekend project.
Apparently, this is a high maintenance coffee maker. Thanks for the comments.
Hey Dave! Thank you for this video, it helped a lot. Mine was the same, no power. But after I reset it like you explained, It turned on!
BUT, for some reason, when I tried to brew something after repairing, it started warming up and then it shut down again, just went black without pouring anything. Now its back as before, no power. Any ideas?
Success I fixed my coffee maker with your video by re setting the sensor
I think mine overheated because water was dried up from months of non use
But I went one step further by using a small holesaw to cut access port so I won’t have to take it apart next time!!!!!
Also primed the water lines by pumping the water tank up and down about 25 times
My Keurig Supreme Plus only has a single water pump with an “air pump” - according to the control board - up on top with a smaller hose(I believe this device just opens up to atmosphere to allow the pump inlet line to lose suction - like a slit in a plastic drinking straw). I took the smaller hose off the air pump device at the top and ran the water pump - with a separate 12v supply like this video suggested - WITH the smaller hose PINCHED. I did this to verify my water pump was good. Then I reconnected the hose and wires at the board.
Thank you for this video AND the bonus details on Descaling - I went through the descaling process last month without entering Descaling Mode, and I think the machine thinking it still needed to be descaled may have led to the issue of overheating…maybe programming? 🤷♂️
My machine stopped working after being unplugged for 12 days. We came back from vacation, plugged in, and it never came back on again.
Unbelievable. Woke up this morning, made coffee and it just steamed without any liquid coming out. Thought I was doomed. This worked like a charm. NOTE: for the simplier less mechanically inclined people, I didn't have of of the eletricity parts and it worked fine. To reset the switch all I used was a staple (without plugging the tester in). Also, didn't test each section like he did after resetting. I just tested it before putting it back together. Works like its new. THANK YOU!
Glad this helped. Thanks for the comments!
Great video. I fixed mine in less than 20 minutes.
So it worked. Basically I ran it and forgot to put the water reservoir on it. It smelled a little burnt and I couldn’t get it to turn back on. I followed the steps here and it worked. But I can’t put it back together properly. If I put the back top lid back on it blocks me trying to lift open the front to put the coffee pod in. So at the moment I don’t have the top lid properly on just partially. If anyone has any ideas I’m all ears.
Thank you! Thanks to your video I was able to fix my Keurig and I am annoying my cup of coffee now!
Great video - I really appreciated the manner how you spoke through the video and the instruction provided!
Thank you!!! Resetting that I got my coffee maker working!! 350$ save!
too much wasting time for a device costs $65, if needs a descale why now it is broken? looks like is intentional to buy a new one.
How can I remove the top cover…. I used up all my energy and make a huge crack but it is still tight and not coming out…😢
didn’t work for me
Thank you for the video. I was able to fix mine by resetting the switch. Mine quit working all because the water reservoir wasn't on quite all the way. When it started heating up, I guess it tripped it. Glad that was an easy fix. Broke a tab or two but better than buying a new one.
The cover was really not designed to be removed. They want you to buy another one. Thanks for the comments!
Worked perfectly. Thanks very much.
You're not supposed to touch that PC board without protection
This video saved me the cost of a new Keurig
Subscribed! Thank you for the instructions! I had this exact same issue. Of course it occurred when I was trying to descale the coffee maker. I think I ran too many cycles and it tripped the thermal protection switch.
So glad this helped. Thanks for the comments!
My power button works but none of the other buttons light up.
You have only wristband
Thank You Sir! Worked like a charm!
I would never attempt to fix my Keurig, too old for that nonsense, they should just replace the one that is not working (Free) and send you one that works, mine stopped working and it was only 4 Months old was not a Happy Camper for sure.
I have no idea what the warrant is on this, and I agree it should be replaced. Thanks for the comments.
Does the Keurig mini one cup have a thermal switch? I fixed my K_Supreme thanks to your most excellent instructions and now my mini is doing the same thing but I can't see the thermal switch. Sad face.
I'm not familiar with that one but all of those coffee makers should have a thermal switch. This is a safety device. Hope that helps. Thanks for the comment.
So I did this and it started momentarily but then shut off again. I let the switch cool for awhile and tried again. Same issue. I have been away from home for a couple months and when looking at the clear tubes I could see there was very little if any water in the tubes running to the heating element. My conclusion of why it was overheating and tripping the switch. I couldn't think of an obvious way to get water into the line but after some fiddling I realized if I lifted the water reservoir off the base and set it down again I could see air moving and a bit of water in the line. I keep lifting and setting the reservoir down until water actually started to come out of the spout. I then plugged it in and set it to the coolest temperature to minimize how hot the water needed to get. Works perfectly. So if you have a Keurig and it has been sitting idle for a long time I would suggest lifting and reseating the water reservoir numerous times till you see a bit of water comes out of the spout. That should prime the lines and ensure water is available to heat and likely minimize the risk of tripping the switch. Note my unit sat idle for close to 6 months so I am not surprised the line was dry. Hope that helps someone.
Thank you for sharing that information!
Thank you :) It worked for me!!
Usual when you descale the stream gets into the electronics and trips the switch. I've seen people buy pallets of these, fix them to resale. This switch is culprit 98% of the time.
Good to know. Thanks for the comments.
I have the same Keurig, I tried this and it fixed it. I plugged it in and it turned on just fine, but when I tried actually using it, it stopped turning on again. What could be causing it?
I had the same problem where I reset the thermal switch then it tripped again on the first try. I would reset it again and then plug it, fill the reservoir and initiate a descale cycle. Hope that helps. Thanks for the comments.
This video was very informative! I opened mine up and I don't see the large green wire that yours has. Is the ground wire always green?
On mine the green wire is a ground that attaches to the thermal switch bracket. Hope that helps.
God bless you, you saved my day!
I cannot get the philip's head screws will not turn and cannot get them out. You;d think they want me to go out and buy a new one.
You may need a different screwdriver and be careful to not strip them out. Thanks for the comments.
THANK YOUUU!
PLEASE Help! I think one of my pumps isn't working or is not pushing the water through, I need to be able to test mine using the voltage supply, like you did, but I have looked everywhere and can not find the connector you have to go into the plugs for the pumps, the positive and negative needles looking connector thing. Do you know where I can find it or what it is called. Or if another connector will work?
Please let know as soon as you can. Thank you!
The wires I uses are breadboard jumpers amzn.to/3P8EKHS
and this is the power supply amzn.to/4c10oHM
Hope that helps and thank for the comments.
@@CarveTools Thank you, I finally found there name, took forever. But I ended up just testing everything with a 9v battery and a paperclip that was broken into two small pieces to make the connection, worked like a charm. Turned out that the pump had been plugged up, so the reason the safety button keep being tripped was because there was no water flow to the heating element and it would just get too hot right off the bat. At least that is how it had seemed. Knock on wood, but haven't had that safety button trip on me again since after putting everything back together. We used a small bowel with water in it, to test the water pump, and to eventually get scale build up out of there.
- But a reminder, that this can be dangerous. Do these same steps at your own risk. But please make sure that you are always being as safe as possible. Always have the Keurig unplugged before doing any of these things. And Again, this is just what my fiance and myself did, I am not telling anyone else to do any of these things directly. And hope this comment was ok, Carve Tools. If you think it might not be a good comment to show than please feel free to delete it. But thank you again for all the information, I really appreciate all the help you have given!