Purchased - (The Today’s Special Valué in December). The remote control does not sync with the unit. As a result, the only way I can turn the unit on or off is to unplug it. This is unacceptable for this price point.
Do not buy from this company (Hotel Collection Studio Scent). I have been trying to reach them for 3 months now. I have sent 6 emails and am still waiting for an answer. I also used the email portal on their website, and that, too, to no avail. I asked for technical support and made an appointment for a call back at 3:15 PM, November 18, 2024, but I am still waiting to hear back from someone. Finally, I decided to call them, and I waited for 40 minutes. The line dropped when I was about to explain the reason for my call.
Contact the better business bureau online and make a complaint. Companies will answer them and bbb will help get a response. They have a chat feature online too
![I.N "HALLUCINATION" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/n5B5q1Hwt_U/mqdefault.jpg)
Me too. Mine doesn’t work and when I call them, they keep transferring me until the line goes off.
Mine doesn’t work!!!! 😢
@4:22 so dramatic, this guy 😂
How do the small bottle attach to the unit. Is it hard to attach. You Just talked about Smell.
Great. You guys just saved me from wasting 100+ dollars.
Needs to be plug all the time right ? No wireless 😢
They also have the wireless ones.
Not even 1 month in and mines is already giving me issues. Has a 90 day warranty so reaching out on Monday. Let's see how that process goes.
Purchased - (The Today’s Special Valué in December). The remote control does not sync with the unit. As a result, the only way I can turn the unit on or off is to unplug it. This is unacceptable for this price point.
it doesnt smell very strong
It looks like she struggles to actually close the machine
Do not buy from this company (Hotel Collection Studio Scent). I have been trying to reach them for 3 months now. I have sent 6 emails and am still waiting for an answer. I also used the email portal on their website, and that, too, to no avail. I asked for technical support and made an appointment for a call back at 3:15 PM, November 18, 2024, but I am still waiting to hear back from someone. Finally, I decided to call them, and I waited for 40 minutes. The line dropped when I was about to explain the reason for my call.
Contact the better business bureau online and make a complaint. Companies will answer them and bbb will help get a response. They have a chat feature online too
@@Miak85 Thank you, and that's an excellent idea. Thank you
Mine doesn’t work. Just waste my money.
Dont buy, makes a terrible sound that I was told is normal