One area I feel Swan Leisure needs to work on is how it interacts with its new members. I recently joined the Centre and all do the staff were extremely helpful and friendly. I don't think it's a good idea that new members are allowed take part in classes without having firstly had their induction. All do the website gives a description of what the classes are about it's impossible to get an idea of how intense each class is or what fitness level it's geard for . I went straight into a class today that was way beyond my level of fitness and found it impossible to keep up with the group who were clearly on a different level to myself. This was extremely embarrassing for me . What I would recommend is that new members must be firstly accessed by a qualified fitness instructor before being excepted into class this would allow for questions and give the new member an idea of what class might suit their level of fitness best . I could of risked giving myself a serious injury or worse.
thank you for your feedback Matthew - it is really helpful. We would love to get you booked in for a gym induction to help you enjoy your membership. Our gym manager Rob will be in touch to arrange.
Thanks Colm. Brilliant video, Greg. Really looking forward to returning to the Swan. Stay safe and well. Cepta and Sean Lyons.
Excellent care.
One area I feel Swan Leisure needs to work on is how it interacts with its new members. I recently joined the Centre and all do the staff were extremely helpful and friendly. I don't think it's a good idea that new members are allowed take part in classes without having firstly had their induction. All do the website gives a description of what the classes are about it's impossible to get an idea of how intense each class is or what fitness level it's geard for . I went straight into a class today that was way beyond my level of fitness and found it impossible to keep up with the group who were clearly on a different level to myself. This was extremely embarrassing for me . What I would recommend is that new members must be firstly accessed by a qualified fitness instructor before being excepted into class this would allow for questions and give the new member an idea of what class might suit their level of fitness best . I could of risked giving myself a serious injury or worse.
thank you for your feedback Matthew - it is really helpful. We would love to get you booked in for a gym induction to help you enjoy your membership. Our gym manager Rob will be in touch to arrange.