Bob, thank you SO MUCH for your honest review of this hotel. We haven't stayed there but had previously reserved a room and had to cancel due to COVID. I now know to forget this one. Thanks again!!
This the hotel i stayed in oct 2019 it might the same room. The workers were nice but we got BED BUGS. We never had them before and after 3 months of itching we found the problem and had to throw our furnture away
@@SmokiesPlus I'm SUPER picky about our hotels we stay at. I read every single review, look up videos about the hotel, everything. The mountain view building, with the exception of a hotel we stayed at in Kentucky, is one of the nicest ones we've been in. Please don't judge that whole hotel off one bad room. Please try the mountain view building.
@@SmokiesPlus getting back to it kind of worrisome because you have to drive through a breezeway, but just once, then they have a gate that you can access by turning right down the smaller side street by the hotel.
Sorry yall had a bad stay there, but i agree with the ppl that stayed in the back section. Been there 5yrs in a row, in the back section on top floor facing the mtns. Great stay. Hate yall got a bad deal.
My family has stayed at the plaza inn for at least 11 years. We go twice a year up there. We have always had a clean room and have never seen a bug. I dont doubt your experience but know that it would be addressed fast. It is an older hotel but again has always been clean with polite employees
Employee was very nice. It was Labor Day weekend so no other rooms were available. I'm glad your experiences have been good. Others experiences have been good... But others have seen bugs like we did as well. Appreciate the comment!
About 5 years ago we would stay there a few times a year. We stayed in the building in the back which is 5 stories high with indoor corridors. The rooms in that building are very nice and it is quiet back there. I enjoyed the rooms with the balconies facing the mountains. Those rooms are a little more expensive but back then we never paid $200 on Labor Day weekend. Guess they went up on the price with the renovations that they have done since we stayed there. My husband has mobility issues so it was hard for him to get in and out of the tub there. They didn't have the safety rail in the tubs. We started staying at the newer hotels that have the safety rails or showers. The motel rooms are much smaller than the nice size rooms in the building in the back of the property. That building also had its own pool which was nice.
Lol this is the place and excat rm i got my bed bugs in oct 2021. There was a strong mustyness .we brought them home not knowing and had to burn my whole living rm
Thank you for a "real" review. It's nice to actually see a negative review on RUclips. It seems that most all that I watch are only good ones. Your comments at the end about the Home2 hotel made me 🤭.
I think you have given a very honest review and you pointed out things that you didn't like. I would not have stayed there because of the smell in the room, it sounds like there must be mold somewhere in there. There was no reason for the sheets to be damp. It sounds like they need to inspect their room better. They are always suppose to keep items left behind for at least a month. Always check the seams on the mattress and behind pictures on the walls for bed bugs.
Ive stayed at the Plaza Inn for close to 10 years and I feel like this is a very poorly done review that was put together without much thought. They have very nice rooms in the back of the property that over look the pool with a balcony that my kids love, they also have big rooms inside the indoor pool with very spacious bathrooms and living room areas with a fire place and direct view to the pool from my window, both that are interior corridors. The only rooms that are exterior are the standard rooms meant for people who aren't going to be in the room much anyway, I've never seen a roach there but am very cautious about bugs in general so much to the point that I've asked about bed bugs and things with the manager, he explained to me that they are contracted through Chapples pest control and conduct weekly and biweekly checks for all types of bugs. This is my first time seeing your channel but if this is how you review things I don't think I can trust the other ones.
I appreciate the feedback. I booked a room and was not given an option to stay at nicer rooms in the back. Any hotel that has a roach in a room will be an automatic fail for me. Was not just the roach, but the room itself was musty and the sheets were damp. I don't like giving negative reviews... as I believe I've only given one other negative review on this channel. I wanted to like it. There was no other rooms available so I had no option to change and see if that room was better. I would love to know your opinion of how I should have handled this review differently. Seriously. Just started in July and am always willing to listen to constructive criticism. I will say that you're the 4th person to mention those other rooms so I believe I may have to give another chance to the hotel and try and book one of those. Thank you for taking the time to leave your comment.
@@SmokiesPlus my wife and I checked in there in June of 2020, and we noticed the smell and dampness right away, then we found that the sink was almost running over with sewage. Needless to say we went to ask for a refund, they were extremely polite and helpful, they offered a discounted room in a different part of the motel but we declined, got a refund and stayed at the Home 2 suites, which I highly recommend.
I’ve stayed here and it was HORRIBLE I left a day early it was so bad they said I wouldn’t be charged for the last day that we didn’t stay but they charged us anyway but to top it off the room wasn’t clean we we arrived and the bed had some type of bugs the first night my daughter n I woke up w bites all over our legs the ceiling in the bathroom had mold that was the worst hotel I’ve ever stayed literally
My family and I have stayed at the Plaza Inn nuermous times over the last 4 years and some rooms have more wear and tear than others. For example the rooms that are inside by the indoor pool.... Most people request the ground floor rooms for easy access to the pool, but those rooms have more wear and tear, and are dirtier than the equivalent rooms on floors 2 and above. Next time try staying in a room by the indoor pool on the 2nd or 3rd floor. Also those rooms inside by the pool are way larger
Also it looks like you got the room that is right above the "shortcut" to the breakfast area. So being so close to the breakfast area (probably another highly requested thing) is another reason for the dirtier room..... More people staying in that room / more traffic. If you got another room that was far away from any pool or breakfast area, those rooms will be cleaner and better shape
I don't blame you! I would have been out of there. I'm even wondering if the stains you saw on the best could have been bed bugs. Makes me itchy thinking about it! Glad you found this out before you were there too long.
Not having enough plugs and usb’s is a huge pet peeve of mine. Gross!! I would have gotten the heck out of there too. Glad you were able to get your money and belongings back. I was half expecting bed bugs... shocked they have such a good rating.
I just have to assume the people rating have lower expectations than I do... Or maybe we just got a bad room. Either way, the lady didn't seem shocked we found a bug.
Well sounds like you may have gotten a bonus hotel review out of the mess so that may be a positive, but Yikes! Thx for the honest review; it's good to have the positive and negatives!
That's what I was hoping too, but all of Gatlinburg, Pigeon Forge, Sevierville and Townsend were completely booked up for Labor Day Weekend. We had to drive to Knoxville.
Holiday inn express or holiday inn club vacations in Gatlinburg both have a nice indoor water area. We love the Home2 in Pigeon Forge too... Clean, great cost and a nice pool area
Stayed there in June omg I think yinz got the same room based on the view yes agreed for the price wasn't what we were expecting either great review don't think we wont stay there again sledgehammered that like button stay safe awesome and blessed
Wow kinda picky how much was the room go stay at the Hilton and pay around $250.00 a night and I bet you could probably find something wrong with that room also if you pick everything will a Magnify glass.
😆 It was $190 with tax and had a roach and the sheets were moist. Didn't take a magnifying glass for that. Would it have been better to say it was great? I'm guessing this is one of your favorite hotels and you're mad because I didnt like it.
@@SmokiesPlus No I am not mad I have never stayed there but am going to your review was 3 years ago I have read the current reviews I said current review the place has been remodeled since your bad experience the price I just booked it for is $100 a night and most of the current reviews says it's a great place to stay I will post a review when I get back.
Just read review, I at times check out our local reviews on motels live in ohio. If possible check local health dept. For reviews on breakfast bars cos our local Hampton Inn were u pay good money to stay at had some pretty bad marks, not sanitizing properly not having food at proper temps etc
Best Western has really gone down hill. I'm a Choice Platnum so we stay mostly in Comfort Inn. We're usually pretty happy with them. Sorry you had bad luck here.
I appreciate your candor, the bugs bad, what would worry me is mildew, really bad. I'm sorry the review went down hill for you(I know Alex was looking forward to review the pool!)
Colonial House Motel has smaller bathroom
That's crazy! I cannot imagine anything being smaller than this one
@@SmokiesPlus yes i would never recommend it. When we stayed the wifi was out small bathroom hard beds and people were loud (adults)
Honest reviews are important. If every review is, "this place is great," that's not telling the truth, so it's good to be transparent. Nice job.
Agreed. I'm thrilled for others that haven't had a bad experience here. We did, however. Appreciate the comment.
@@SmokiesPlus I agree with all of this, great videos
@@malaquiasalfaro81 Thank you
Bob, thank you SO MUCH for your honest review of this hotel. We haven't stayed there but had previously reserved a room and had to cancel due to COVID. I now know to forget this one. Thanks again!!
I really wanted to do a full review, but to me it felt like there was no point. Instant fail for us.
Have you stayed at the Best Western Plus Apple Valley? I’d like to see your review of it. I see they have rooms with lofts.
Yes. I have a review up of it too
@@SmokiesPlus where would you rank it? Did you stay in one of the rooms with the loft and spiral staircase?
@@MGIOadventures we liked it. I would stay again. Did not stay in one of the suites tho
This the hotel i stayed in oct 2019 it might the same room. The workers were nice but we got BED BUGS. We never had them before and after 3 months of itching we found the problem and had to throw our furnture away
So sorry you went through that!
It has made us very shy about staying any where . we didnt see bugs but we must of got eggs . we are going to look into tent camping and van
@@levimissy11 understood. We love Home2 in Pigeon Forge. Always very clean
That's where my daughter and I stayed last year. It has a mountain view building in the back that is SUPER nice!
That's what someone else said!
@@SmokiesPlus I'm SUPER picky about our hotels we stay at. I read every single review, look up videos about the hotel, everything. The mountain view building, with the exception of a hotel we stayed at in Kentucky, is one of the nicest ones we've been in. Please don't judge that whole hotel off one bad room. Please try the mountain view building.
@@hauntedhousegaming3627 Appreciate the feedback. I booked what they had available and didn't realize there was a whole other building.
@@SmokiesPlus getting back to it kind of worrisome because you have to drive through a breezeway, but just once, then they have a gate that you can access by turning right down the smaller side street by the hotel.
@@hauntedhousegaming3627 Owned by the same people? Only asking because it worries me after the issues we had.
Sorry yall had a bad stay there, but i agree with the ppl that stayed in the back section. Been there 5yrs in a row, in the back section on top floor facing the mtns. Great stay. Hate yall got a bad deal.
I hate it too. Honestly, I would much rather have a great experience! :(
I love the honesty you provide on your reviews thanks and continue a great channel
Appreciate it Stacy. I have an obligation to you all to tell the 100% truth.
My family has stayed at the plaza inn for at least 11 years. We go twice a year up there. We have always had a clean room and have never seen a bug. I dont doubt your experience but know that it would be addressed fast. It is an older hotel but again has always been clean with polite employees
Employee was very nice. It was Labor Day weekend so no other rooms were available. I'm glad your experiences have been good. Others experiences have been good... But others have seen bugs like we did as well. Appreciate the comment!
About 5 years ago we would stay there a few times a year. We stayed in the building in the back which is 5 stories high with indoor corridors. The rooms in that building are very nice and it is quiet back there. I enjoyed the rooms with the balconies facing the mountains. Those rooms are a little more expensive but back then we never paid $200 on Labor Day weekend. Guess they went up on the price with the renovations that they have done since we stayed there. My husband has mobility issues so it was hard for him to get in and out of the tub there. They didn't have the safety rail in the tubs. We started staying at the newer hotels that have the safety rails or showers. The motel rooms are much smaller than the nice size rooms in the building in the back of the property. That building also had its own pool which was nice.
Great information. I guess I didn't realize there was two different types of rooms. I wasn't given that option when I booked it.
Lol this is the place and excat rm i got my bed bugs in oct 2021. There was a strong mustyness .we brought them home not knowing and had to burn my whole living rm
It was so moist and musty. That room or block of rooms needs something done to it if they haven't already
Thank you for a "real" review. It's nice to actually see a negative review on RUclips. It seems that most all that I watch are only good ones. Your comments at the end about the Home2 hotel made me 🤭.
LOL! Well as far as honesty goes... Not sure I'm helping anyone if I only give the positive reviews. Thank you for watching!
I think you have given a very honest review and you pointed out things that you didn't like. I would not have stayed there because of the smell in the room, it sounds like there must be mold somewhere in there. There was no reason for the sheets to be damp. It sounds like they need to inspect their room better. They are always suppose to keep items left behind for at least a month. Always check the seams on the mattress and behind pictures on the walls for bed bugs.
Thanks for the tips for the future... and all I can be is honest.
Ive stayed at the Plaza Inn for close to 10 years and I feel like this is a very poorly done review that was put together without much thought. They have very nice rooms in the back of the property that over look the pool with a balcony that my kids love, they also have big rooms inside the indoor pool with very spacious bathrooms and living room areas with a fire place and direct view to the pool from my window, both that are interior corridors. The only rooms that are exterior are the standard rooms meant for people who aren't going to be in the room much anyway, I've never seen a roach there but am very cautious about bugs in general so much to the point that I've asked about bed bugs and things with the manager, he explained to me that they are contracted through Chapples pest control and conduct weekly and biweekly checks for all types of bugs. This is my first time seeing your channel but if this is how you review things I don't think I can trust the other ones.
I appreciate the feedback. I booked a room and was not given an option to stay at nicer rooms in the back. Any hotel that has a roach in a room will be an automatic fail for me. Was not just the roach, but the room itself was musty and the sheets were damp. I don't like giving negative reviews... as I believe I've only given one other negative review on this channel. I wanted to like it. There was no other rooms available so I had no option to change and see if that room was better. I would love to know your opinion of how I should have handled this review differently. Seriously. Just started in July and am always willing to listen to constructive criticism. I will say that you're the 4th person to mention those other rooms so I believe I may have to give another chance to the hotel and try and book one of those. Thank you for taking the time to leave your comment.
@@SmokiesPlus my wife and I checked in there in June of 2020, and we noticed the smell and dampness right away, then we found that the sink was almost running over with sewage. Needless to say we went to ask for a refund, they were extremely polite and helpful, they offered a discounted room in a different part of the motel but we declined, got a refund and stayed at the Home 2 suites, which I highly recommend.
Agreed! I recently did my favorite hotels in Pigeon Forge and Home2 was #1!
I’ve stayed here and it was HORRIBLE I left a day early it was so bad they said I wouldn’t be charged for the last day that we didn’t stay but they charged us anyway but to top it off the room wasn’t clean we we arrived and the bed had some type of bugs the first night my daughter n I woke up w bites all over our legs the ceiling in the bathroom had mold that was the worst hotel I’ve ever stayed literally
We didn't even stay one night. Luckily we booked through Hotels.com and they reimbursed me because they didn't have another room
Thanks for your honest review. The Great Smoky Mountains is our and our cockatoos favorite place! We just became new subscribers!
Welcome to the channel! So happy you found us!
My family and I have stayed at the Plaza Inn nuermous times over the last 4 years and some rooms have more wear and tear than others. For example the rooms that are inside by the indoor pool.... Most people request the ground floor rooms for easy access to the pool, but those rooms have more wear and tear, and are dirtier than the equivalent rooms on floors 2 and above.
Next time try staying in a room by the indoor pool on the 2nd or 3rd floor. Also those rooms inside by the pool are way larger
That's what multiple people have said. Really appreciate the feedback!
Also it looks like you got the room that is right above the "shortcut" to the breakfast area. So being so close to the breakfast area (probably another highly requested thing) is another reason for the dirtier room..... More people staying in that room / more traffic.
If you got another room that was far away from any pool or breakfast area, those rooms will be cleaner and better shape
@@flarearrow9808 Appreciate it. I didn't want to leave a negative review. I just feel obligated to tell you all the truth about our experiences.
There are 2 best western s which one.
The Plaza inn.
Thanks for the honesty
No problem! Thanks for watching.
Oh wow! Thank you for your honesty!
I feel like people need to know the full story. :)
I don't blame you! I would have been out of there. I'm even wondering if the stains you saw on the best could have been bed bugs. Makes me itchy thinking about it! Glad you found this out before you were there too long.
Agreed.. everything Was still zipped enclosed up.
Not having enough plugs and usb’s is a huge pet peeve of mine. Gross!! I would have gotten the heck out of there too. Glad you were able to get your money and belongings back. I was half expecting bed bugs... shocked they have such a good rating.
I just have to assume the people rating have lower expectations than I do... Or maybe we just got a bad room. Either way, the lady didn't seem shocked we found a bug.
Well sounds like you may have gotten a bonus hotel review out of the mess so that may be a positive, but Yikes! Thx for the honest review; it's good to have the positive and negatives!
That's what I was hoping too, but all of Gatlinburg, Pigeon Forge, Sevierville and Townsend were completely booked up for Labor Day Weekend. We had to drive to Knoxville.
All About The Smokies yikes! Oh nooo!
@@HFVlog Would rather drive an hour away than stay with bugs. :)
@@SmokiesPlus I cannot say I blame you! ;-)
Which hotel would you recommend most for people with kids ?
Holiday inn express or holiday inn club vacations in Gatlinburg both have a nice indoor water area. We love the Home2 in Pigeon Forge too... Clean, great cost and a nice pool area
Stayed there in June omg I think yinz got the same room based on the view yes agreed for the price wasn't what we were expecting either great review don't think we wont stay there again sledgehammered that like button stay safe awesome and blessed
I felt like the pictures were misleading on hotels.com as well. Thank you!
Wow kinda picky how much was the room go stay at the Hilton and pay around $250.00 a night and I bet you could probably find something wrong with that room also if you pick everything will a Magnify glass.
😆 It was $190 with tax and had a roach and the sheets were moist. Didn't take a magnifying glass for that. Would it have been better to say it was great? I'm guessing this is one of your favorite hotels and you're mad because I didnt like it.
@@SmokiesPlus No I am not mad I have never stayed there but am going to your review was 3 years ago I have read the current reviews I said current review the place has been remodeled since your bad experience the price I just booked it for is $100 a night and most of the current reviews says it's a great place to stay I will post a review when I get back.
@catfish24 ok, good luck. I'm sure it's fine. That's what's crazy... reviews were great when we stayed too. Expected it was solid.
Did you check your bags good? You surely didn't want to take any home with you. Thanks for this honest review.
Luckily we didn't even open then at all!
Good for you. Excellent review. Good for speaking your mind.
Appreciate it
I’m kinda scared to stay here
Others have told me that they have nicer rooms on the property in the back.
Thanks for an honest review - so many times you wonder LOL. Peace Love & Light
Appreciate the comment. And I appreciate all you do for the youtubers in our little community!
Sorry for the bad experience but glad you got your money back thanks for sharing will check it off the list
I wish it could have been different... I know a lot of people like the place. Thanks for watching and I really appreciate you sharing on FB.
Great thumbnail! Immediately clicked on the video!
Thank you!
Just read review, I at times check out our local reviews on motels live in ohio. If possible check local health dept. For reviews on breakfast bars cos our local Hampton Inn were u pay good money to stay at had some pretty bad marks, not sanitizing properly not having food at proper temps etc
Appreciate the feedback!
Not having enough outlets and USB with people traveling with cell phones and laptops. That alone would make me go somewhere else if I was with family.
That was mind boggling to me.
Best Western has really gone down hill. I'm a Choice Platnum so we stay mostly in Comfort Inn. We're usually pretty happy with them. Sorry you had bad luck here.
It's ok. I'm just glad we got our money back!
I've heard about bedbugs in hotels and cabins, so you have to check before you bring your stuff in, sad to say
It was definitely not something we were ready for!
I appreciate your candor, the bugs bad, what would worry me is mildew, really bad. I'm sorry the review went down hill for you(I know Alex was looking forward to review the pool!)
It is what it is. I wasn't looking forward to the pool... It was filled to the brim with people. Mildew/mold had to be there for sure.
Thanks for the video. I’m sorry y’all had a bad stay, but good for y’all on leaving and posting a honest review. That’s disgusting.
New on here. O my. You all had a bad one. Don't like bugs. Stay safe.
Yeah. Wasn't what we expected to get for nearly $200 for one night. Thanks for watching. :)
Sorry you had bad experience here but thanks for the heads up within this review thanks for sharing
I appreciate it. Thanks for watching!