Pharmacy Podcast - Ep 8 -22 Minutes to Transform Your Pharmacy Team: Microlearning Tips from Vanessa

In this episode of Pharmacy Podcast that provides regular interviews with Pharmacy leaders, entrepreneurs, and members of The Independent Pharmacies of Australia (IPA), host Melody Mugari, a Pharmacist and Programs and Corporate Partnerships Manager at The Independent Pharmacies of Australia (IPA) is joined by Vanessa Lontos, Head of Member Capability at The Independent Pharmacies of Australia (IPA). Together, they delve into the transformative role of holistic health care in Pharmacy, an approach that considers not just the medical needs of patients, but also their social, emotional, and mental well-being. Vanessa draws on her own experiences, both as a Pharmacy owner and a life coach, to share her passion for personalised, patient-centred care. She reflects on two pivotal moments in her life that have shaped her perspective: caring for her grandmother during her childhood, which highlighted the importance of accessible and empathetic health care, and overcoming her own health challenges through a combination of medication, yoga, and mindfulness. These experiences have driven her commitment to a holistic approach, which she believes is essential for improving patient outcomes.
Topics Covered
• Holistic Health Care in Pharmacy
• Empathy and Connection in Pharmacy
• The Power of Communication in Pharmacy
• Fostering Effective Communication within Pharmacy Teams
• Training Challenges and Solutions in Pharmacy
• IPA’s Learning Management System (LMS)
• Balancing Clinical and Non-Clinical Skills in Pharmacy
• Tips for Early-Career Pharmacists
• Creative Fun in Pharmacy