Thanks for the great videos! Is there a way I can use a form for a Contact form and have it resend the same "thank you" email once the Same contact has submitted the form with different details other than their email address?
@@GaryEckstein Thank you! I'm using an API to post the data to MailChimp. I managed to add a Custom Segment for checking whether the "Info changed" - "is after" - "the last campaign was sent... ". The entry point for the Journey is when a contact hits the API for that Audience. To make sure it's always successful, I check the memberInfo via API for an existing email_address, and then post the data to Add or Update List Member using the "setListMember" API hook, while also providing a "subscribed" value to "status_if_new" property.
Thanks for the great videos! Is there a way I can use a form for a Contact form and have it resend the same "thank you" email once the Same contact has submitted the form with different details other than their email address?
Yes. You should be able to accomplish this by creating a Customer Journey that triggers based on the 'last updated' field
@@GaryEckstein Thank you! I'm using an API to post the data to MailChimp. I managed to add a Custom Segment for checking whether the "Info changed" - "is after" - "the last campaign was sent... ". The entry point for the Journey is when a contact hits the API for that Audience. To make sure it's always successful, I check the memberInfo via API for an existing email_address, and then post the data to Add or Update List Member using the "setListMember" API hook, while also providing a "subscribed" value to "status_if_new" property.
Can you make a dedicated video all about Customer Journey?
I will try to find the time 👍
@@GaryEckstein Thank you❤️