My machine is not turning left enough to get the waste to fall into bin, so the litter box remains dirty and fill of shxt. How do I adjust that? I messaged the seller and they told me to just scan the instruction QR. It led me here! After spending so much time I found no such info 😢😤
So true. Can’t figure it out how to install it. The guy in the video diddle f&cks around for 20 minutes without showing the catch. Without this part installed it dumps litter on the floor. Thanks China for more stupid sh-t.
No issues so far you need you use a fast clumping litter and play around with the settings as far as clean time I’m using the arm and hammer hard ball litter because it clumps almost immediately and I set my clean time to like 4 min I will say though the bags they give you suck
me too it won’t do a full 360 it stops halfway then puts the poop into the litter and then will do a 360 after the poop has already been dumped back into the litter !
It would be helpful if the instructions showed how to attach the litter strainers. When I took the tape off as instructed, one fell off. I can't figure out how to reattach it. Also, I found a smaller stainer INSIDE the waste bag that comes already attached. It's hard to see inside without a light and impossible to see the inside of the front to attach the larger strainer.
Yes but how??? I had the same issue it fell off. I know it goes there because I used to watch it. Go around and around but I don't see how it snaps back on@@asghar..6146
Nice try…. You washed a clean litterbox. Now let us see how you clean a used one 😩. What a disaster. You can’t remove the yellow grate where all the wet litter is clogged. You will spent liters of water and still there is grit behind the grate. You can’t dry it either so when you want to use is there always will be water in it. This is designed by someone who never uses this machine. My plan is to dismantle the whole thing just to have it cleaned properly. Think twice before you buy it.
Hey, I had that same problem too what you’re meant to do is to move the actual box to where you always want the litter to go back to. That’s how you center it, you can also move the box by going to the back and opening the backpiece to adjust it
I liked the idea of this litter box, but the waste flap broke and now it just rotates the waste clumps back into the clean litter. Does anyone know how I can get a replacement flap?
My machine went to do it's first cleaning after the cat went potty and halfway through cleaning their litter it stopped and the auto is flashing. The barrel is now upside-down and won't proceed with the cleaning 😔
Mine won’t stop turning the opposite way when cleaning, it collects the poop then turns again and drops it and then turns back to dump it but nothings there because it dumped it back into the litter. 😡😡😡
Can you switch off the round light - it’s in the hallway and at night it’s like a floodlight entering the bedroom - I’m gonna have to block it off somehow
Hey, I just bought this product yesterday, since then my cats has been using it, bit the litter is not doing the automatic cleaining. I already reset the litter and is the same. Could some one help me?
1-8kg is ok. You can switch from automatic mode to manual mode for regular cleaning. Auto is off. Manually or via the app, click the clean option when needed.
Inside there is one label that says it needs to be removed before use. However there are 4 plastic labels around the litter tray rim. Are they supposed to be removed as well because there is litter sticking to them? Surely they must be removed?
I use regular bags off Amazon with a drawstring. They work perfect if you look at what he's using in this video mine look exactly the same!! They are great..I just pull tight just as he does and then wrap the drawstring around.. you have to make sure you fit the bag under that lip on the bottom side then tighten the top and wrap . My bags are a small office can size
Ik heb de bak net binnen en ik probeer de app op mijn telefoon te zetten maar de jongste kat nicky heeft het boekje al vernield ze heeft pika vandaar maar hoe zet ik nu de app op mijn telefoon kan iemand mij helpen?
I have had this litter box for probably close to 6 months and have had nothing but problem after problem after problem. It will stop turning, then it gets stuck. You can't clean it so the bag becomes wet and then urine and wetness drip down the side of the barrel you take it out to clean it and it always says it's not properly back on the Axis you take it back off try to put it on there again and it still say improper mount I'm really sick of it. I have had my fill with this Kitty PAN. I have had many self cleaning pans but none this troublesome.
Worst litter box ever I have had mine for 1 month and about to give it away for free that's how worthless this box is it's disgusting the boo boo gets everywhere nothing like the video
La mia macchina dopo 3 mesi non mi legge più wifi quindi non posso fare nulla con il telefono. Poi fa pasticci, si stacca il fondo grigio si blocca. La retina di ingresso si è staccata subito. Un disastro. Nessun aiuto dal venditore
This is garbage. Is there a video for first time usage. This video is from the t-code on the device itself. The company website is was down when i check. This is a disappointment all around
Only compatible with 2.4g network says in the small print when the app opens in the beginning of the video... this thing is a waste of money and terrible but if I can not clean a litter box everyday for a few months it'll be worth it
love how you can follow this video step by step and yet it wont connect to the liter box -_- and it wont stop cleaning itself
You have to add the app,smart life and connect it to wifi,super easy
Same problem here
My machine is not turning left enough to get the waste to fall into bin, so the litter box remains dirty and fill of shxt. How do I adjust that? I messaged the seller and they told me to just scan the instruction QR. It led me here! After spending so much time I found no such info 😢😤
Same thing
Same problem here maybe they can make a instruction for this problem to solve
Did you try adjusting level as end of video shows? Perhaps that will fix things.
Smart life smart living is the app name
Thaaaaaaanks
Thank you! I hope that you always find the cold spot on your pillow!
No it’s not. I can’t find it
@@Yo_mama_wears_combat-boots
The app name is called Tuya smart
Tuya Smart or just Tuya
Where do I put the small litter catching thing for the front?? It fell off and I can’t figure out where it goes back on
I have no idea. Did you figure it out?
@@moresalad221 No. I threw that piece away
@@JohnathanFOfficial It seems that it doesn't go anywhere. How is your litter box working? Does it work well and how often are you changing the bag?
@@moresalad221 it works fine. But false advertising. We have 2 cats so it’s like every 3-4 days instead of 15 or whatever it said.
So true. Can’t figure it out how to install it. The guy in the video diddle f&cks around for 20 minutes without showing the catch. Without this part installed it dumps litter on the floor. Thanks China for more stupid sh-t.
Does it notify you when your cat uses it?
Yes
No issues so far you need you use a fast clumping litter and play around with the settings as far as clean time I’m using the arm and hammer hard ball litter because it clumps almost immediately and I set my clean time to like 4 min I will say though the bags they give you suck
How do you connect to WiFi on an IPhone?
Therebis a postal app...m.its 3 packages in blue
So i just bought this and i hit clean and the clumps aren’t going into the bag? Help!!
Did you manage to figure out? I have the same problem. There is no help on the manual or app anywhere.
me too it won’t do a full 360 it stops halfway then puts the poop into the litter and then will do a 360 after the poop has already been dumped back into the litter !
Same here
Yup, this thing is garbage! No wonder its been discontinued. All the pos reviews were obviously lies!!
Inside there are stickers that closed the part that exits the clumped litter.
It would be helpful if the instructions showed how to attach the litter strainers. When I took the tape off as instructed, one fell off. I can't figure out how to reattach it. Also, I found a smaller stainer INSIDE the waste bag that comes already attached. It's hard to see inside without a light and impossible to see the inside of the front to attach the larger strainer.
attach it to the entrance’s bottom.
Yes but how??? I had the same issue it fell off. I know it goes there because I used to watch it. Go around and around but I don't see how it snaps back on@@asghar..6146
Why wont it connect to my app? 😢
Same
If you're on a 5g network it jist won't work. Found out the hard way
App doesn’t connect to my litter box. Can anyone help??
The ''full'' light is always on my device.
Mine too
You have to calibrate it for the full light to go off
Yep Calibrate waste bin in the app
Just bought it. A link to your app would be helpful!
did you find the app? i can’t find it!
@@dianajadu534 weird…I posted it under your comment but it disappeared
It's called "Smart Life - Smart Living"
@@zylophic7524 thank you so much!
@@dianajadu534 You're very welcome!
okay, so how do you PROPERLY clean the inside of the tub? Does the grey base come off? Is is just lysol wipes?
Does anyone know why I don't get any notification if my cat uses the litter?
Are the notifications on? In app and settings
I need a new power supply for this. Anyone know what i should get and where? TY...
Found it on Amazon!
Hi, I need to buy a replace for the grey part that fits the sand. Can anyone please tell e me where to buy? I have the version with 1 flap, not 2
Could this video be any less useful?
Exactly!!
I ront know but the previous one I watched didn't have sound.. this one doesn't have useful sounds..
What the heck? Why bother?
Why is that? It makes very much sense
What is the part number to order more trash bags for this.
Nice try…. You washed a clean litterbox. Now let us see how you clean a used one 😩. What a disaster. You can’t remove the yellow grate where all the wet litter is clogged. You will spent liters of water and still there is grit behind the grate. You can’t dry it either so when you want to use is there always will be water in it. This is designed by someone who never uses this machine. My plan is to dismantle the whole thing just to have it cleaned properly. Think twice before you buy it.
After 2 months it stopped working how can i fix this?
Have you fixed it? Me too 😢
Litter does not level at the center and always on the left. Tried all calibrations but does not work
Hey, I had that same problem too what you’re meant to do is to move the actual box to where you always want the litter to go back to. That’s how you center it, you can also move the box by going to the back and opening the backpiece to adjust it
@@redhybrid9309 I’ve tried this as well, but sand stays to the left no matter how I position it.
For some reason mine after 1 month decided to stop working properly
When i calibrate it it stay upside down
Verbal instructions would help
Mine throws away clean litter
I recently purchased this and the panel is not working, any way or resetting ?
Just power on again
@ did not work at all
When I hit clean the clump is not going away? What can I do? Can someone help?
Try to use tofu litter
I liked the idea of this litter box, but the waste flap broke and now it just rotates the waste clumps back into the clean litter. Does anyone know how I can get a replacement flap?
The apps name ??!!!!
Tuya Smart
La mia rechina mucho. Que se hace ahi?
My machine went to do it's first cleaning after the cat went potty and halfway through cleaning their litter it stopped and the auto is flashing. The barrel is now upside-down and won't proceed with the cleaning 😔
У меня тоже самое
How do I calibrate it?
It won’t go to the center
How to help my cat to adapt faster to this litter box? I think he’s only going there to pee:(
Türkçe video istiyoruz
This device has serious connectivity issues
Добрый день! Сегодня ночью туалет удалился из приложения и я его не могу добавить так как включаеться блютуз, как добавить его по новому ?
У меня такая же проблема удалился и не могу подключить к приложению что делать?
Seriously! What a joke. Is thr demo person a mute!!
have two and are great.
Che app usate?
Mine won’t stop turning the opposite way when cleaning, it collects the poop then turns again and drops it and then turns back to dump it but nothings there because it dumped it back into the litter. 😡😡😡
Mine also have you figured it out
Can you switch off the round light - it’s in the hallway and at night it’s like a floodlight entering the bedroom - I’m gonna have to block it off somehow
Yes you can! Just put it in sleep mode 😊
Hey, I just bought this product yesterday, since then my cats has been using it, bit the litter is not doing the automatic cleaining. I already reset the litter and is the same. Could some one help me?
It also says that my cat weights 600 grams, but ist 4kg so I think it´s nos sensing when they enter, as the app shows 0 enters
1-8kg is ok.
You can switch from automatic mode to manual mode for regular cleaning. Auto is off. Manually or via the app, click the clean option when needed.
Love it but wastes too much litter
Inside there is one label that says it needs to be removed before use. However there are 4 plastic labels around the litter tray rim. Are they supposed to be removed as well because there is litter sticking to them? Surely they must be removed?
I removed them
Anyone have a link to trash bags that fit this litter box?
I use regular bags off Amazon with a drawstring. They work perfect if you look at what he's using in this video mine look exactly the same!! They are great..I just pull tight just as he does and then wrap the drawstring around.. you have to make sure you fit the bag under that lip on the bottom side then tighten the top and wrap . My bags are a small office can size
I bought bags for automated cat litter boxes off of Amazon
What kind of Kitty litter does it take?😊
Both tofu cat litter and mineral litter are acceptable
¿Cómo reseteo el equipo?
Se desconfiguro del wi-fi y no puedo volver a enlazarlo
Deja apretado el boton auto por 2 segundos y debería resetear el wifi, sino apagalo desenchufalo y volve a prenderlo
I don't understand clumping time versus cleaning interval on the app
Me neither
Ik heb de bak net binnen en ik probeer de app op mijn telefoon te zetten maar de jongste kat nicky heeft het boekje al vernield ze heeft pika vandaar maar hoe zet ik nu de app op mijn telefoon kan iemand mij helpen?
Esiste in italiano ?
How can I find parts for this machine? What’s the brand of this machine?
Where can I find the reset button. Again it lost Wi-Fi 🤬
Just power on again
Only lasted 2 weeks 😅 and of course not clients support fricking Chinese products
I have had this litter box for probably close to 6 months and have had nothing but problem after problem after problem. It
will stop turning, then it gets stuck. You can't clean it so the bag becomes wet and then urine and wetness drip down the side of the barrel you take it out to clean it and it always says it's not properly back on the Axis you take it back off try to put it on there again and it still say improper mount I'm really sick of it. I have had my fill with this Kitty PAN. I have had many self cleaning pans but none this troublesome.
Well i just bought one 😢
same problem. i just had this for 24 days and its not working properly anymore 😢
do you have a solution for this?
@@DiannaPierpont Same here, worst purchase ever. It is actually faster and better to just use a manual box. This is pure waste of money.
i need a phone number. I didnt get the electic connection
En español no lo tienen?
Mine will not rotate anymore not since I took the tub off to clean it, why
How do you fix this, i have the same now..
Worst litter box ever I have had mine for 1 month and about to give it away for free that's how worthless this box is it's disgusting the boo boo gets everywhere nothing like the video
Funktioniert einwandfrei!
La mia macchina dopo 3 mesi non mi legge più wifi quindi non posso fare nulla con il telefono. Poi fa pasticci, si stacca il fondo grigio si blocca. La retina di ingresso si è staccata subito. Un disastro. Nessun aiuto dal venditore
Just power on again
@@Innovative-pet-products I do it
What is the name of the app
I cant find the app
In het boekje staat dit. Wat er bij geleverd is
This is garbage. Is there a video for first time usage. This video is from the t-code on the device itself. The company website is was down when i check. This is a disappointment all around
1:30
Ne fonctionne pas
Machine will no long rotate HELP
Mine did the same thing, just will not rotate anymore
Have you fixed it? Mine too
Me 2. Please helpppp
No está en es español
Dont work😮
mba udah berfungsi belum?
Have you fixed it? 😢
It works for 4 months, but now suddenly can’t connect the wifi, even i cant connect with the apps. Anyone can help me please?
Pudiste solucionarlo? Me está pasando lo mismo
Me pasa lo mismo
Only compatible with 2.4g network says in the small print when the app opens in the beginning of the video... this thing is a waste of money and terrible but if I can not clean a litter box everyday for a few months it'll be worth it
This vid is embarrassingly useless
Gabisa connect wifi itu kenapa ya
Only compatible with 2.4g
I never received my second box I ordered with the first one. They owe me $200. Ticktoc
🎉🎉🎉