Please note this is for updating the firmware on the Sidewinder X1 and Genius. The other printers in the Artillery range use different motherboards. X2 and Genius Pro use the Ruby motherboard.
Opening the hood does not void the warranty? I have my Artillery Sidewinder X1 printer since November 2020 (buy from Artillery 3D Expert in France), can I do this update without losing the warranty? What more does this update bring?
It is the same; This is just in case if there is a need of updating the firmware and just the different than the other way. Please note this one uses the Hex file to update the firmware. This video just shows how to flash firmware using Cura software.
Your answer doesn’t answer the question. Does this void the warranty? There is a warning on the bottom of your machines that say removing the security sticker voids the warranty. But you’ve posted a video on your official RUclips channel that shows a procedure that would void the warranty. The security sticker is conspicuously missing in the video. People just want a straight answer. Please answer the question. Are you recommending a procedure that voids the warranty for the end user?
Does anybody know how to get the PC to recognized the printer? Ive tried 3 different Windows PCs, but they all do not communicate correctly, so Cura and ponterface dont connect or see X2. Thank you...
I have to ask - is it normal for a company to ask users to open their product and mess with cables/cutting glue etc, thus voiding their warranty, rather than just plugging in a USB cable to update the firmware like most other products?
Please note: This just shows how to Flash the Motherboard Firmware via Cura software by having the hex file. There is ”NO NEED” to remove your cover or flash your firmware unless "If you need to or you are instructed to flash." Otherwise, the newest official firmware is already installed on your printer."
Me too. I contacted Artillery for Marlin 2.X+ upgrade and they sent me this link. This is very old firmware, I need 2.0.5, but don't want to mess my printer with unofficial one.
@@Enderkruemel Thanks. But, I don’t know which firmware to choose. Artillery support worth nothing, once you buy a printer you stuck with it as is. No future updates, shame. I won’t buy anything from them.
I just got a hornet. It arrived with a blank screen. There is literally no help anywhere. Third product I bought from artillery, and most certainly will be the last. No information on what to do in plain English. Everything is a process that's geared toward engineers. Absolutely sucks.
It's better to cut the tft cable and make a switch instead of removing all the glue in the tft connector 😝
3 года назад
Alors qu’il suffit de débrancher définitivement le fils noir et rouge du reste qui ne sert strictement à rien ... même sur la vidéo il na pas enlever toute la colle chaude 🤣
Please note this is for updating the firmware on the Sidewinder X1 and Genius. The other printers in the Artillery range use different motherboards. X2 and Genius Pro use the Ruby motherboard.
Opening the hood does not void the warranty? I have my Artillery Sidewinder X1 printer since November 2020 (buy from Artillery 3D Expert in France), can I do this update without losing the warranty?
What more does this update bring?
It is the same; This is just in case if there is a need of updating the firmware and just the different than the other way. Please note this one uses the Hex file to update the firmware. This video just shows how to flash firmware using Cura software.
Your answer doesn’t answer the question. Does this void the warranty? There is a warning on the bottom of your machines that say removing the security sticker voids the warranty. But you’ve posted a video on your official RUclips channel that shows a procedure that would void the warranty. The security sticker is conspicuously missing in the video. People just want a straight answer. Please answer the question. Are you recommending a procedure that voids the warranty for the end user?
Does anybody know how to get the PC to recognized the printer? Ive tried 3 different Windows PCs, but they all do not communicate correctly, so Cura and ponterface dont connect or see X2. Thank you...
Which improves does it has?
Where can I get the firmware to activate BLtouch on my Genius
Thanks for this video. Will this fix my LCD Screen?
Making this void the warranty???
I have to ask - is it normal for a company to ask users to open their product and mess with cables/cutting glue etc, thus voiding their warranty, rather than just plugging in a USB cable to update the firmware like most other products?
@Señor Why Me 95% of the world lives in another country...
Please note: This just shows how to Flash the Motherboard Firmware via Cura software by having the hex file. There is ”NO NEED” to remove your cover or flash your firmware unless "If you need to or you are instructed to flash." Otherwise, the newest official firmware is already installed on your printer."
screen won't turn on anymore I can't solve this problem
I have a problem with the printer. When turning on it stays stuck on the "booting" screen indefinitely. and no update method works
I accidentally updated the firmware without disconnecting the TFT cable, so it failed the update. And now I cannot connect anymore. What to do??
any solution found?
Do you have the video on a new board and software install?
merci beaucoup
My windows 10 does not recognize the device. Where to download the driver.
Have you found a solution to this?
@David Miguez Sanchez its an Standard arduino driver. (arduino mega) I think it is the ch340 driver. Search for it.
Just use a REAL OS, like Debian or Ubuntu...
Don't we need to update a TFT board same time as well?
no you dont have to. You copy TFT firmware to SD card.
i dont get it...was thinking its the marlin upgrade...
Me too. I contacted Artillery for Marlin 2.X+ upgrade and they sent me this link. This is very old firmware, I need 2.0.5, but don't want to mess my printer with unofficial one.
@@YuvalBenjamin its no Problem, it is postible to downgrade it to the original Firmware, it the new one dosn't work.
@@Enderkruemel Thanks. But, I don’t know which firmware to choose. Artillery support worth nothing, once you buy a printer you stuck with it as is. No future updates, shame. I won’t buy anything from them.
@@Enderkruemel can you please recommend a reliable firmware? I need support for M600 gcode (change filament) Thank you.
I just got a hornet. It arrived with a blank screen. There is literally no help anywhere. Third product I bought from artillery, and most certainly will be the last. No information on what to do in plain English. Everything is a process that's geared toward engineers. Absolutely sucks.
Thank you
What is hex file cura firmware flashing?
On the web of Artillery...
Please see the video.
screen won't turn on anymore I can't solve this problem
It could be many reasons. Contact me on discord. (Same Name) I can help, But its a little to complicatet for the comments under a Video...
@@Enderkruemel I have the same issue... I tried to find you on Discord, but I dont' have your #0000 digits.
@@srentheodorsen186 in my Channel Infos is my discord linked.
It's better to cut the tft cable and make a switch instead of removing all the glue in the tft connector 😝
Alors qu’il suffit de débrancher définitivement le fils noir et rouge du reste qui ne sert strictement à rien ... même sur la vidéo il na pas enlever toute la colle chaude 🤣